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Sutherland Global Services
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Sutherland Global Services Interview Questions, Process, and Tips
Top Sutherland Global Services Interview Questions and Answers
- Q1. Your preferred game and how to play itasked in Customer Service Associate interview
- Q2. How to find issues in Ram related to trouble shootingasked in Customer Service Executive interview
- Q3. What is your typing speed, measured in words per minute, during typing tests?asked in Associate interview
Sutherland Global Services Interview Experiences
624 interviews found
Avinash kasture
I applied via Walk-in and was interviewed in Jan 2024. There were 2 interview rounds.
(1 Question)
- Q1. The interviewer first see your CV and ask a question. 1. First thay will ask you about yourself tell something about U 2. And after that they ask your hobby what you like the most and which things will o...
(1 Question)
- Q1. Something about business process outsourcing
Interview Preparation Tips
Customer Care Executive Interview Questions asked at other Companies
Anonymous
Selected
I was interviewed before Feb 2024.
(2 Questions)
- Q1. How will you satisfy and angry customer?
- Ans.
I will listen to their concerns, empathize with them, apologize for the issue, offer a solution, and follow up to ensure satisfaction.
Listen actively to understand the customer's concerns
Empathize with the customer by acknowledging their feelings
Apologize for the issue, even if it wasn't directly your fault
Offer a solution or alternatives to resolve the problem
Follow up with the customer to ensure their satisfaction
- Q2. What is e-commerce?
- Ans.
E-commerce refers to the buying and selling of goods and services over the internet.
E-commerce allows businesses to reach a global audience and operate 24/7.
Examples include online retail stores like Amazon, eBay, and Alibaba.
Payment methods in e-commerce include credit/debit cards, digital wallets, and online banking.
Security measures such as SSL encryption are crucial for protecting customer information.
Logistics and...
(1 Question)
- Q1. Same as first round questions, just prepare what the technical interviewer says you will be fine.
Top Sutherland Global Services Customer Service Associate Interview Questions and Answers
Customer Service Associate Interview Questions asked at other Companies
(1 Question)
- Q1. Tell me about your self.
- Ans.
Experienced customer service professional with a background in retail and hospitality.
Worked in retail for 3 years, providing excellent customer service and resolving issues
Trained in hospitality industry, focusing on guest satisfaction and problem-solving
Strong communication skills and ability to work well under pressure
Top Sutherland Global Services Customer Service Associate Interview Questions and Answers
Customer Service Associate Interview Questions asked at other Companies
Selected
I applied via Job Portal and was interviewed in Jun 2024. There was 1 interview round.
(2 Questions)
- Q1. What is E/m changes
- Q2. Icd guidelines icd 10
Medical Coder Interview Questions asked at other Companies
Sutherland Global Services interview questions for popular designations
I applied via Naukri.com and was interviewed in Aug 2024. There was 1 interview round.
(2 Questions)
- Q1. Salary packages
- Q2. Area of distance
- Ans.
Area of distance refers to the measurement of the space between two points.
Area of distance is commonly measured in units such as meters, kilometers, or miles.
It is important in determining the length of travel or the size of a space.
Calculations involving area of distance may involve formulas such as distance = speed x time.
Examples of area of distance include calculating the distance between two cities or measuring t
Invoice Processing Analyst Interview Questions asked at other Companies
Get interview-ready with Top Sutherland Global Services Interview Questions
i dunno
I applied via Naukri.com and was interviewed in Dec 2023. There were 2 interview rounds.
(4 Questions)
- Q1. Tell me about yourself ?
- Q2. What do you mean by customer service ?
- Q3. After 5 yr where do you see yourself ?
- Q4. Why Sutherland ?
Assignment: amplitude questions, reasoning, math,stat,customer queries, email writing
Interview Preparation Tips
Jobs at Sutherland Global Services
Selected
I applied via Naukri.com and was interviewed in Jan 2024. There were 2 interview rounds.
About fav food and fav city
(2 Questions)
- Q1. Intro , about company, why should we hire
- Q2. Where do you see your self in next years
Interview Preparation Tips
- Hr questions
Senior Associate Interview Questions asked at other Companies
Ashwin V Cse-A
(1 Question)
- Q1. What is ur fvorite movie and explain the storyline
- Ans.
My favorite movie is The Shawshank Redemption, a story of hope, friendship, and redemption in the face of adversity.
The movie follows the journey of Andy Dufresne, a banker who is wrongly convicted of murder and sent to Shawshank State Penitentiary.
Andy forms a close friendship with fellow inmate Red, and together they navigate the challenges of prison life.
The film explores themes of hope, resilience, and the power of...
BPO Executive Interview Questions asked at other Companies
Selected
I was interviewed before Jan 2024.
(1 Question)
- Q1. Want to write a essay on our own topic.
HR will explain the company policy and the job description.
(3 Questions)
- Q1. About alexa device.
- Q2. What's your typing speed?
- Ans.
My typing speed is 80 words per minute with 98% accuracy.
Typing speed: 80 words per minute
Accuracy: 98%
Proficient in touch typing
Experience with typing tests and assessments
- Q3. Tell about yourself.
- Ans.
I am a dedicated Technical Support Specialist with 5 years of experience in troubleshooting hardware and software issues.
5 years of experience in technical support
Proficient in troubleshooting hardware and software issues
Strong communication and problem-solving skills
Interview Preparation Tips
Technical Support Specialist Interview Questions asked at other Companies
Selected
I applied via Naukri.com and was interviewed in Feb 2024. There were 3 interview rounds.
(2 Questions)
- Q1. Self introduction
- Q2. Educational background
Random topic was given
Test was really tough to clear
Interview Preparation Tips
Top Sutherland Global Services Customer Service Associate Interview Questions and Answers
Customer Service Associate Interview Questions asked at other Companies
Top trending discussions
Sutherland Global Services Interview FAQs
The duration of Sutherland Global Services interview process can vary, but typically it takes about less than 2 weeks to complete.
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Sutherland Global Services Interviews By Designations
- Sutherland Global Services Customer Service Associate Interview Questions
- Sutherland Global Services Associate Interview Questions
- Sutherland Global Services Customer Service Executive Interview Questions
- Sutherland Global Services Senior Associate Interview Questions
- Sutherland Global Services Non Voice Process Associate Interview Questions
- Sutherland Global Services Customer Care Executive Interview Questions
- Sutherland Global Services Non Voice Customer Care Executive Interview Questions
- Sutherland Global Services Voice Process Executive Interview Questions
- Show more
Interview Questions for Popular Designations
- Associate Interview Questions
- Customer Service Associate Interview Questions
- Customer Service Executive Interview Questions
- Senior Associate Interview Questions
- Non Voice Process Associate Interview Questions
- Customer Care Executive Interview Questions
- Non Voice Customer Care Executive Interview Questions
- Voice Process Executive Interview Questions
- Show more
Sutherland Global Services Interview Process
based on 573 interviews
Interview experience
Interview Questions from Similar Companies
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Sutherland Global Services Reviews and Ratings
based on 7k reviews
Rating in categories
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Associate
2.3k
salaries
|  ₹0 L/yr - ₹0 L/yr |
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Senior Associate
1.8k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Customer Service Associate
1.6k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Associate Manager
1k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Customer Service Executive
668
salaries
| ₹0 L/yr - ₹0 L/yr |
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