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3.7

based on 6.5k Reviews

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Sutherland Global Services Interview Questions, Process, and Tips

Updated 7 Jan 2025

Top Sutherland Global Services Interview Questions and Answers

View all 98 questions

Sutherland Global Services Interview Experiences

Popular Designations

598 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Jan 2024.ย There were 2 interview rounds.

Round 1 - One-on-oneย 

(1 Question)

  • Q1. The interviewer first see your CV and ask a question. 1. First thay will ask you about yourself tell something about U 2. And after that they ask your hobby what you like the most and which things will o...
Round 2 - One-on-oneย 

(1 Question)

  • Q1. Something about business process outsourcing

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't tell any lie be confident

Customer Care Executive Interview Questions asked at other Companies

Q1.ย What would you do if you win 1billion dollar lottey?
View answer (39)
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-oneย 

(1 Question)

  • Q1. Tell me about your self.
  • Ans. 

    Experienced customer service professional with a background in retail and hospitality.

    • Worked in retail for 3 years, providing excellent customer service and resolving issues

    • Trained in hospitality industry, focusing on guest satisfaction and problem-solving

    • Strong communication skills and ability to work well under pressure

  • Answered by AI

Top Sutherland Global Services Customer Service Associate Interview Questions and Answers

Q1.ย Your preferred game and how to play it
View answer (12)

Customer Service Associate Interview Questions asked at other Companies

Q1.ย Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (38)

Medical Coder Interview Questions & Answers

user image Anonymous

posted on 12 Jul 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Jun 2024.ย There was 1 interview round.

Round 1 - Technicalย 

(2 Questions)

  • Q1. What is E/m changes
  • Q2. Icd guidelines icd 10

Medical Coder Interview Questions asked at other Companies

Q1.ย Any one respiratory disease name and which drugs is used
View answer (27)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Aug 2024.ย There was 1 interview round.

Round 1 - HRย 

(2 Questions)

  • Q1. Salary packages
  • Q2. Area of distance
  • Ans. 

    Area of distance refers to the measurement of the space between two points.

    • Area of distance is commonly measured in units such as meters, kilometers, or miles.

    • It is important in determining the length of travel or the size of a space.

    • Calculations involving area of distance may involve formulas such as distance = speed x time.

    • Examples of area of distance include calculating the distance between two cities or measuring t

  • Answered by AI

Invoice Processing Analyst Interview Questions asked at other Companies

Q1.ย Area of distance
View answer (1)

Sutherland Global Services interview questions for popular designations

ย Associate

ย (31)

ย Customer Service Associate

ย (29)

ย Customer Service Executive

ย (25)

ย Non Voice Process Associate

ย (20)

ย Senior Associate

ย (19)

ย Customer Care Executive

ย (17)

ย Non Voice Customer Care Executive

ย (16)

ย NON Voice Process

ย (15)

Voice and non voice Interview Questions & Answers

user image i dunno

posted on 6 Jun 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Dec 2023.ย There were 2 interview rounds.

Round 1 - One-on-oneย 

(4 Questions)

  • Q1. Tell me about yourself ?
  • Q2. What do you mean by customer service ?
  • Q3. After 5 yr where do you see yourself ?
  • Q4. Why Sutherland ?
Round 2 - Assignmentย 

Assignment: amplitude questions, reasoning, math,stat,customer queries, email writing

Interview Preparation Tips

Interview preparation tips for other job seekers - practice well before interview.

Get interview-ready with Top Sutherland Global Services Interview Questions

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jan 2024.ย There were 2 interview rounds.

Round 1 - Group Discussionย 

About fav food and fav city

Round 2 - Technicalย 

(2 Questions)

  • Q1. Intro , about company, why should we hire
  • Q2. Where do you see your self in next years

Interview Preparation Tips

Topics to prepare for Sutherland Global Services Senior Associate interview:
  • Hr questions
Interview preparation tips for other job seekers - Easy no worries be confident

Senior Associate Interview Questions asked at other Companies

Q1.ย On an average, how many invoices can you process in a day?
View answer (10)

Jobs at Sutherland Global Services

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BPO Executive Interview Questions & Answers

user image Ashwin V Cse-A

posted on 12 Nov 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - language assessmentย 

(1 Question)

  • Q1. What is ur fvorite movie and explain the storyline
  • Ans. 

    My favorite movie is The Shawshank Redemption, a story of hope, friendship, and redemption in the face of adversity.

    • The movie follows the journey of Andy Dufresne, a banker who is wrongly convicted of murder and sent to Shawshank State Penitentiary.

    • Andy forms a close friendship with fellow inmate Red, and together they navigate the challenges of prison life.

    • The film explores themes of hope, resilience, and the power of...

  • Answered by AI

BPO Executive Interview Questions asked at other Companies

Q1.ย What is BPO and why it is important for the company?
View answer (4)
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2024.ย There were 3 interview rounds.

Round 1 - One-on-oneย 

(2 Questions)

  • Q1. Self introduction
  • Q2. Educational background
Round 2 - Group Discussionย 

Random topic was given

Round 3 - Aptitude Testย 

Test was really tough to clear

Interview Preparation Tips

Interview preparation tips for other job seekers - NA

Top Sutherland Global Services Customer Service Associate Interview Questions and Answers

Q1.ย Your preferred game and how to play it
View answer (12)

Customer Service Associate Interview Questions asked at other Companies

Q1.ย Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (38)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HRย 

(2 Questions)

  • Q1. Overall experience
  • Ans. 

    I have over 5 years of experience in customer success roles, consistently exceeding customer satisfaction goals.

    • Managed a portfolio of over 50 clients, ensuring their needs were met and issues resolved in a timely manner

    • Implemented new customer success strategies that resulted in a 20% increase in customer retention

    • Collaborated with cross-functional teams to address customer concerns and improve overall customer experi

  • Answered by AI
  • Q2. Empathy statement

Customer Success Specialist Interview Questions asked at other Companies

Q1.ย What do you think about the current educational system in India?
View answer (1)

Customer Support Associate Interview Questions & Answers

user image 21BCC554_Swethamala P

posted on 29 Feb 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via campus placement at PSG College of Arts & Science, Coimbatore and was interviewed in Jan 2024.ย There were 2 interview rounds.

Round 1 - Aptitude Testย 

(1 Question)

  • Q1. The topic will be provided by them we have to write atleast 100 words in it.
Round 2 - One-on-oneย 

(1 Question)

  • Q1. Why you choose placement anf why it is important for you?

Customer Support Associate Interview Questions asked at other Companies

Q1.ย How can you tackle your customer in real time scenario?
View answer (31)

Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services interview?
Sutherland Global Services interview process usually has 2-3 rounds. The most common rounds in the Sutherland Global Services interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Sutherland Global Services interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are Customer Service, Communication Skills, International Voice Process, Recruitment and Talent Acquisition.
What are the top questions asked in Sutherland Global Services interview?

Some of the top questions asked at the Sutherland Global Services interview -

  1. What will you do if you were given 1 millions in amount in your hand. How will ...read more
  2. How to find issues in Ram related to trouble shoot...read more
  3. How do you convince a customer even if he don't want to buy the product from ...read more
How long is the Sutherland Global Services interview process?

The duration of Sutherland Global Services interview process can vary, but typically it takes about less than 2 weeks to complete.

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Sutherland Global Services Interview Process

based on 241 interviews in last 1 year

Interview experience

4
ย ย 
Good
View more

People are getting interviews through

based on 434 Sutherland Global Services interviews
Job Portal
WalkIn
Campus Placement
Referral
Company Website
Recruitment Consultant
32%
23%
13%
11%
9%
2%
10% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Join Sutherland Global Services We are a digital transformation company. We make digital ๐ก๐ฎ๐ฆ๐š๐งโ„ข

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Sutherland Global Services Reviews and Ratings

based on 6.5k reviews

3.7/5

Rating in categories

3.4

Skill development

3.5

Work-Life balance

3.3

Salary & Benefits

3.5

Job Security

3.6

Company culture

3.1

Promotions/Appraisal

3.4

Work Satisfaction

Explore 6.5k Reviews and Ratings
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10-15 Yrs

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