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Sutherland Global Services Interview Questions, Process, and Tips

Updated 9 Mar 2025

Top Sutherland Global Services Interview Questions and Answers

View all 112 questions

Sutherland Global Services Interview Experiences

Popular Designations

624 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. What are your weaknesses
  • Ans. 

    One of my weaknesses is that I can be overly critical of my own work.

    • I tend to be a perfectionist and can spend too much time on a task trying to make it perfect.

    • I sometimes struggle with delegating tasks to others because I want to ensure they are done correctly.

    • I am working on improving my time management skills to prioritize tasks more effectively.

  • Answered by AI
  • Q2. Who's your role model.
  • Ans. 

    My role model is my mother, who has always been a source of inspiration and strength for me.

    • My mother has always been hardworking and resilient, which has motivated me to strive for success in my own career.

    • She has taught me the importance of perseverance and dedication in achieving my goals.

    • I admire her ability to balance work, family, and personal interests, and I aspire to emulate her in my own life.

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Why this role after studying commerce.
  • Ans. 

    I chose this role because it combines my passion for commerce with my interest in customer service and problem-solving.

    • I have a strong foundation in commerce which will help me understand the business aspects of the role.

    • I enjoy interacting with people and providing solutions, which aligns with the customer support aspect of the role.

    • I am excited about the opportunity to apply my analytical skills to resolve seller iss...

  • Answered by AI
  • Q2. Explain how you handled a stressful situation in college
  • Ans. 

    I handled a stressful situation in college by seeking support from friends and professors, prioritizing tasks, and practicing self-care.

    • Reached out to friends for emotional support

    • Sought guidance from professors on managing workload

    • Created a prioritized task list to stay organized

    • Took breaks and practiced self-care activities like exercise and meditation

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak slowly wiith confidence

Seller Support Associate Interview Questions asked at other Companies

Q1. What do you know about Seller Support?
View answer (13)
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. About your family

Non Voice Customer Care Executive Interview Questions asked at other Companies

Q1. What is the voice and non voice processing and it roles ?
View answer (1)
Sutherland Global Services Interview Questions and Answers for Freshers
illustration image
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Sector KPIs is a must know
  • Q2. Modelling skill test

Equity Research Analyst Interview Questions asked at other Companies

Q1. 1) how many financial statements 2) defference b/w share and debentures 3)why we prepare cash flow statement 4)what is non performing asset 5) derivatives 6)private equity funds 7)nav calculation and mutual funds 8)how many types of dividen... read more
View answer (1)
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - HR 

(1 Question)

  • Q1. Introduction round
Round 2 - One-on-one 

(3 Questions)

  • Q1. About work experience
  • Q2. Introduction round
  • Q3. Diplomatic relations

Interview Preparation Tips

Interview preparation tips for other job seekers - Management not so smooth or transperent being HR have to struggle for relevant documentation and guidance

Senior Talent Acquisition Executive Interview Questions asked at other Companies

Q1. What is the hirarchy in chemistry
View answer (1)

Sutherland Global Services interview questions for popular designations

 Customer Service Associate

 (32)

 Associate

 (31)

 Customer Service Executive

 (25)

 Senior Associate

 (21)

 Non Voice Process Associate

 (21)

 Customer Care Executive

 (17)

 Non Voice Customer Care Executive

 (16)

 Voice Process Executive

 (15)

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Experince related
  • Q2. Process related

Associate Manager Interview Questions asked at other Companies

Q1. How will you calculate tension on the sheet which is being given OFF, by Pay off reel ?
View answer (5)

Get interview-ready with Top Sutherland Global Services Interview Questions

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Feb 2024.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself?
  • Q2. Family background, past work experience details?
  • Q3. What if you gave this situation in job(random scenarios)
  • Ans. 

    Handling difficult customers by remaining calm and finding a solution.

    • Listen actively to the customer's concerns

    • Empathize with the customer's frustration

    • Offer a solution or escalate to a supervisor if necessary

  • Answered by AI

Top Sutherland Global Services Customer Service Associate Interview Questions and Answers

Q1. Your preferred game and how to play it
View answer (13)

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (39)

Jobs at Sutherland Global Services

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CAR Driver Interview Questions & Answers

user image Anonymous

posted on 10 Aug 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - HR 

(2 Questions)

  • Q1. Employee safety
  • Q2. Driver safety & trafic signals

CAR Driver Interview Questions asked at other Companies

Q1. When the customer sick what do you do
View answer (3)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Impact of online games

Top Sutherland Global Services Customer Service Associate Interview Questions and Answers

Q1. Your preferred game and how to play it
View answer (13)

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (39)

Test Analyst Interview Questions & Answers

user image Anonymous

posted on 9 Sep 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Referral and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - Assignment 

Product tester verious product tester

Interview Preparation Tips

Interview preparation tips for other job seekers - Keeping growing up

Test Analyst Interview Questions asked at other Companies

Q1. Explain framework and practical uses of oops concepts in framework . explain priority and severity. defect lifecycle
View answer (2)
Interview experience
2
Poor
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about urself
  • Ans. 

    I am a dedicated and empathetic customer service representative with a passion for helping others.

    • I have over 5 years of experience in customer service roles

    • I excel at problem-solving and conflict resolution

    • I am a great communicator and enjoy working in a team environment

  • Answered by AI
  • Q2. Tell me about ur college days
  • Ans. 

    My college days were filled with new experiences, friendships, and academic challenges.

    • Studied hard to maintain good grades

    • Participated in extracurricular activities like debate club and volunteering

    • Made lifelong friends through dorm life and group projects

    • Balanced social life with academic responsibilities

  • Answered by AI

Customer Service Representative Interview Questions asked at other Companies

Q1. 4) What is the difference between BPO and KPO?
View answer (3)
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Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services interview?
Sutherland Global Services interview process usually has 2-3 rounds. The most common rounds in the Sutherland Global Services interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Sutherland Global Services interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are Customer Service, Communication Skills, International Voice Process, Recruitment and Talent Acquisition.
What are the top questions asked in Sutherland Global Services interview?

Some of the top questions asked at the Sutherland Global Services interview -

  1. What will you do if you were given 1 millions in amount in your hand. How will ...read more
  2. How to find issues in Ram related to trouble shoot...read more
  3. Your preferred game and how to play...read more
How long is the Sutherland Global Services interview process?

The duration of Sutherland Global Services interview process can vary, but typically it takes about less than 2 weeks to complete.

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Sutherland Global Services Interview Process

based on 573 interviews

Interview experience

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Good
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Sutherland Global Services Reviews and Ratings

based on 7k reviews

3.6/5

Rating in categories

3.3

Skill development

3.5

Work-life balance

3.3

Salary

3.4

Job security

3.5

Company culture

3.0

Promotions

3.4

Work satisfaction

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