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based on 6.5k Reviews

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Sutherland Global Services Interview Questions, Process, and Tips

Updated 7 Jan 2025

Top Sutherland Global Services Interview Questions and Answers

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Sutherland Global Services Interview Experiences

Popular Designations

598 interviews found

Technical Lead Interview Questions & Answers

user image Deepak Pandey

posted on 27 Dec 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2024.

Round 1 - Technical 

(2 Questions)

  • Q1. Spring batch questions Questions related to asynch process
  • Q2. Java 8 stream api questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for Java 8-related questions and project-related topics.

Technical Lead Interview Questions asked at other Companies

Q1. 1. Explain 5 mins the flow from requirement analysis to production deployment and tools used in the process. 2. What is auto-scaling in a microservices architecture? 3. Difference between micro-service and serverless. 4. If you were going t... read more
View answer (4)
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and customer-oriented professional with experience in providing chat support for various products and services.

    • Experience in handling customer queries and providing solutions through chat support

    • Strong communication skills and ability to multitask effectively

    • Familiarity with CRM systems and troubleshooting technical issues

    • Ability to work well under pressure and meet targets

    • Passion for delivering excell

  • Answered by AI
  • Q2. Previous company role and responsibilities
  • Ans. 

    I was a Customer Service Representative at XYZ Corp, handling customer inquiries and providing technical support.

    • Handled customer inquiries via phone, email, and chat

    • Provided technical support for software and hardware issues

    • Resolved customer complaints and issues in a timely manner

  • Answered by AI

Chat Support Executive Interview Questions asked at other Companies

Q1. What important things should be followed when you are in conversation with the customers?
View answer (3)

CS Associate Interview Questions & Answers

user image Hafiz Rahman

posted on 10 Nov 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Telephonic Call 

(3 Questions)

  • Q1. 1. Introduce 2. Why this specific company 3. Why this job 4. Do you have pg or abroad plans
  • Q2. 1.why sutherland 2.do you have pg or abroad plans 3.why this job 4.introduce
  • Q3. 1.introduce 2.why this job 3.why sutherland

Interview Preparation Tips

Topics to prepare for Sutherland Global Services CS Associate interview:
  • It was good
Interview preparation tips for other job seekers - Keep your resume a updated and attractive such as including more skills in communication technical leadership problem solving etc , work experience so that you can get more exposure and can develop a personality adapting the different environments in work space. Try to make more network connection.

CS Associate Interview Questions asked at other Companies

Q1. How can face challenges with customer
View answer (1)
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Own Topic is given to me and I took the topic as " Cultural Event in my College"

Junior Associate Interview Questions asked at other Companies

Q1. What are Reverse Repo Rate and Repo Rate of Reserve Bank Of India?
View answer (5)

Sutherland Global Services interview questions for popular designations

 Associate

 (31)

 Customer Service Associate

 (29)

 Customer Service Executive

 (25)

 Non Voice Process Associate

 (20)

 Senior Associate

 (19)

 Customer Care Executive

 (17)

 Non Voice Customer Care Executive

 (16)

 NON Voice Process

 (15)

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself?
  • Q2. About education, previous work experience?
Round 2 - HR 

(2 Questions)

  • Q1. Basic question about accounts?
  • Q2. Journal entries, invoice, golden rules

Associate Accounts Management Interview Questions asked at other Companies

Q1. What is marketing and business.!?
View answer (2)

Get interview-ready with Top Sutherland Global Services Interview Questions

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. WHAT IS DEPENDENCY INJECTION
  • Ans. 

    Dependency injection is a design pattern where components are given their dependencies rather than creating them internally.

    • Allows for better separation of concerns

    • Promotes reusability and testability

    • Reduces tight coupling between components

    • Commonly used in software development with frameworks like Spring in Java

  • Answered by AI
  • Q2. WHAT IS SOLID PRINICPLES
  • Ans. 

    SOLID principles are a set of five design principles in object-oriented programming to make software designs more understandable, flexible, and maintainable.

    • S - Single Responsibility Principle: A class should have only one reason to change.

    • O - Open/Closed Principle: Software entities should be open for extension but closed for modification.

    • L - Liskov Substitution Principle: Objects of a superclass should be replaceable...

  • Answered by AI

Skills evaluated in this interview

Senior Associate Interview Questions asked at other Companies

Q1. On an average, how many invoices can you process in a day?
View answer (10)

Jobs at Sutherland Global Services

View all
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Your self Explain
  • Q2. About your family

Non Voice Process Associate Interview Questions asked at other Companies

Q1. Tell about Computer special keys and there functions
View answer (2)

Associate Interview Questions & Answers

user image Anonymous

posted on 12 Jul 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Technical 

(2 Questions)

  • Q1. Self Introduction
  • Q2. Describe Anything in English
  • Ans. 

    Describing the beauty of a sunset over the ocean

    • Vivid colors painting the sky

    • Reflection of the sun on the water

    • Feeling of peace and tranquility

    • Sounds of waves crashing on the shore

    • Birds flying back to their nests

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - NA

Associate Interview Questions asked at other Companies

Q1. What is mean of TTR & why required for powder coating process ?
View answer (17)

BPO Process Associated voice as we'll as data Interview Questions & Answers

user image Anonymous

posted on 4 Nov 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in May 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. What do yoi like

Interview Preparation Tips

Interview preparation tips for other job seekers - Yes
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Aptitude tests assume that individuals have inherent strengths and weaknesses and have a natural inclination toward success or failure in specific areas based on their innate characteristics

The aptitude interview process can vary depending on the company and the role, but here are some common elements you might encounter.

Some companies may require you to take an aptitude test, which assesses your problem-solving, analytical, and critical thinking abilities. These tests often include numerical, verbal, and logical reasoning questions.

Round 3 - Assignment 

To write about a superhero corrector that you like.
I suggest "Batman'' is my superhero
"Very Short Story, I'm Batman!"
I was having this conversation with a woman wearing a Batman T-Shirt. Admiring her shirt, I looked at her and said, by the way, I'm "Batman".

She must have forgotten she had that shirt on because she looked down momentarily, then up at me and smiled before saying, oh yeah? But, do you have a Bat Cave?

I thought about it for a second... (1 second passes)

Looked at her in they eyes and while retaining as much male ego as I could manage said, "Ok, You're Batman", broken and dejected, I just walked away. Now, I'm "Wonderman", if anyone asks.

The end.

I had no idea there was actually a real "Wonderman..."

Interview Preparation Tips

Interview preparation tips for other job seekers - Don’t lie

Software Developer Trainee Interview Questions asked at other Companies

Q1. 1. Tell me about your self 2. Difference Between c & c++. 3. what is class? 4. what is object? 5. what is polymorphism? types of polymorphism explain real example of polymorphism. 6. what is inheritence? Difference between multiple &amp... read more
View answer (2)

Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services interview?
Sutherland Global Services interview process usually has 2-3 rounds. The most common rounds in the Sutherland Global Services interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Sutherland Global Services interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are Customer Service, Communication Skills, International Voice Process, Recruitment and Talent Acquisition.
What are the top questions asked in Sutherland Global Services interview?

Some of the top questions asked at the Sutherland Global Services interview -

  1. What will you do if you were given 1 millions in amount in your hand. How will ...read more
  2. How to find issues in Ram related to trouble shoot...read more
  3. How do you convince a customer even if he don't want to buy the product from ...read more
How long is the Sutherland Global Services interview process?

The duration of Sutherland Global Services interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Sutherland Global Services Interview Process

based on 242 interviews in last 1 year

Interview experience

4
  
Good
View more

People are getting interviews through

based on 434 Sutherland Global Services interviews
Job Portal
WalkIn
Campus Placement
Referral
Company Website
Recruitment Consultant
32%
23%
13%
11%
9%
2%
10% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Join Sutherland Global Services We are a digital transformation company. We make digital 𝐡𝐮𝐦𝐚𝐧™

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Sutherland Global Services Reviews and Ratings

based on 6.5k reviews

3.7/5

Rating in categories

3.4

Skill development

3.5

Work-Life balance

3.3

Salary & Benefits

3.5

Job Security

3.6

Company culture

3.0

Promotions/Appraisal

3.4

Work Satisfaction

Explore 6.5k Reviews and Ratings
Immediate openings For Technical Delivery Manager

Hyderabad / Secunderabad,

Chennai

+1

9-14 Yrs

Not Disclosed

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Hyderabad / Secunderabad

1-2 Yrs

₹ 2.5-3 LPA

Associate Manager - Scheduling

Hyderabad / Secunderabad

5-10 Yrs

₹ 6.5-7.8 LPA

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