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based on 6.6k Reviews

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Sutherland Global Services Chat Support Executive Interview Questions and Answers

Updated 29 Jul 2024

Sutherland Global Services Chat Support Executive Interview Experiences

1 interview found

Chat Support Executive Interview Questions & Answers

user image Anonymous

posted on 29 Jul 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and customer-oriented professional with experience in providing chat support for various products and services.

    • Experience in handling customer queries and providing solutions through chat support

    • Strong communication skills and ability to multitask effectively

    • Familiarity with CRM systems and troubleshooting technical issues

    • Ability to work well under pressure and meet targets

    • Passion for delivering excell

    • Answered by AI
    Add your answer
  • Q2. Previous company role and responsibilities
  • Ans. 

    I was a Customer Service Representative at XYZ Corp, handling customer inquiries and providing technical support.

    • Handled customer inquiries via phone, email, and chat

    • Provided technical support for software and hardware issues

    • Resolved customer complaints and issues in a timely manner

    • Answered by AI
    Add your answer

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New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Interview questions from similar companies

Chat Support Executive Interview Questions & Answers

_VOIS user image Anonymous

posted on 3 Apr 2024

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
4-6 weeks
Result
No response

I applied via Referral and was interviewed in Mar 2024. There were 3 interview rounds.

Round 1 - Group Discussion 

Current affairs and its likes and dislikes

Round 2 - Aptitude Test 

Versant test with multiple questions.

Round 3 - One-on-one 

(2 Questions)

  • Q1. Meeting with operations manager
    • Add your answer
  • Q2. Why did you leave your previous company?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - They don’t respond properly. Delayed and poor responses.

Chat Support Executive Interview Questions & Answers

IGT Solutions user image ASHIRWAD Y C

posted on 21 May 2024

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Very bad experience with the test round

Round 2 - HR 

(1 Question)

  • Q1. Not up to the mark very much dissatisfied
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't ever try to apply for this company,they just call for the interview and waste whole day and they won't give a proper response after the last round of an interview. Though you get selected they delay in process. They just don't want employees but still to show a stats to govt they call for an interview and make the formalities and later after waiting the result will be you are not selected. It's better not to go for an interview, it is just waste of time.

Chat and Email Support Executive Interview Questions & Answers

Optum Global Solutions user image Anonymous

posted on 22 Jan 2024

Interview experience
3
Average
Difficulty level
Hard
Process Duration
-
Result
Not Selected

I applied via Naukri.com and was interviewed in Dec 2023. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Self Introduction
    • Add your answer
  • Q2. What are your hobbies?
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. This round is Typing test.
    • Add your answer
Round 3 - One-on-one 

(7 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. 3 qualities you like in others.
    • Add your answer
  • Q3. 3 thing for which you are thankful in your life.
    • Add your answer
  • Q4. Why we hire you?
    • Add your answer
  • Q5. Convince me that you are serious for this job.
    • Add your answer
  • Q6. You gave 7 years for government exam preparation..... why are you entering in customer care?
    • Add your answer
  • Q7. 3 good qualities in you.
    • Add your answer

Team Lead Operations Interview Questions & Answers

GlobalLogic user image Anonymous

posted on 30 Dec 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Why you are switching
    • Add your answer

Senior Technical Support Associate Interview Questions & Answers

NTT Data user image Anonymous

posted on 16 May 2023

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Basic Information
    • Add your answer
  • Q2. Past experience
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Blue screen, black screen, Ms office , office 360,outlook , vpn , system setup , troubleshooting .etc
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare all sort of technical questions related to tech support available on internet

Team Lead Operations Interview Questions & Answers

Virtusa Consulting Services user image Anonymous

posted on 4 Sep 2021

I applied via Naukri.com and was interviewed in Mar 2021. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. About overall experience and relevant experience
    • Add your answer
  • Q2. Knowledge about digital marketing
    • Add your answer
  • Q3. Family background
    • Add your answer
  • Q4. Where u r looking urself in next 5 years
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be on time

Chat Support Executive Interview Questions & Answers

_VOIS user image Anonymous

posted on 3 Apr 2024

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
4-6 weeks
Result
No response

I applied via Referral and was interviewed in Mar 2024. There were 3 interview rounds.

Round 1 - Group Discussion 

Current affairs and its likes and dislikes

Round 2 - Aptitude Test 

Versant test with multiple questions.

Round 3 - One-on-one 

(2 Questions)

  • Q1. Meeting with operations manager
    • Add your answer
  • Q2. Why did you leave your previous company?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - They don’t respond properly. Delayed and poor responses.

Chat Support Executive Interview Questions & Answers

IGT Solutions user image ASHIRWAD Y C

posted on 21 May 2024

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Very bad experience with the test round

Round 2 - HR 

(1 Question)

  • Q1. Not up to the mark very much dissatisfied
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't ever try to apply for this company,they just call for the interview and waste whole day and they won't give a proper response after the last round of an interview. Though you get selected they delay in process. They just don't want employees but still to show a stats to govt they call for an interview and make the formalities and later after waiting the result will be you are not selected. It's better not to go for an interview, it is just waste of time.

Team Lead Operations Interview Questions & Answers

IGT Solutions user image Anonymous

posted on 14 May 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Asked about technical knowledge and people management.
    • Add your answer
More about working at Sutherland Global Services

Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services Chat Support Executive interview?
Sutherland Global Services interview process usually has 1 rounds. The most common rounds in the Sutherland Global Services interview process are One-on-one Round.
How to prepare for Sutherland Global Services Chat Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are Non Voice Process, chat support, non voice, Email Support and Backend.

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Sutherland Global Services Chat Support Executive Salary
based on 134 salaries
₹1 L/yr - ₹4.5 L/yr
At par with the average Chat Support Executive Salary in India
View more details

Sutherland Global Services Chat Support Executive Reviews and Ratings

based on 15 reviews

4.5/5

Rating in categories

4.4

Skill development

4.2

Work-life balance

4.1

Salary

4.1

Job security

4.5

Company culture

4.2

Promotions

4.1

Work satisfaction

Explore 15 Reviews and Ratings
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