Sutherland Global Services Chat Support Executive Reviews
based on 15 reviews
Updated 8 Feb, 2024
Overall Rating
4.6/5
How AmbitionBox ratings work?
Category Ratings
4.6
Company culture
4.4
Skill development
4.2
Work-Life balance
4.2
Promotions/Appraisal
4.1
Salary & Benefits
4.1
Job Security
4.1
Work Satisfaction
Sutherland Global Services is rated
4.6 out of 5 stars on
AmbitionBox, based on 15 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the companyโs work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Sutherland Global Services is rated
4.6 out of 5 stars on
AmbitionBox, based on 15 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the companyโs work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Sutherland Global Services Chat Support Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Overall it's good company, except a few things. Sutherland indeed encourage our employees to maintain a healthy work life balance and aims to provide a positive professional work experience.
Dislikes
No more negative feedback in my opinion. Because, I see that company as a lot of projects are very interesting. Then whether our folks are working on site orelse working from home all are arrangments are very good and helpful.
Work Details
Sutherland indeed encourages our employees to maintain a healthy work life balance, moreover you ask for time to complete tasks or anything understand the mindset and help too.
Work days:ย Rotational Shift
(Flexible Timings)
Work related travel:ย This is a desk job.
Chat Support Executive in
Chennai
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 20 Apr 2022
Likes
Good place to work
Dislikes
nothing
Work Details
Friendly and good
Work days:ย Rotational Shift
(Flexible Timings)
Work related travel:ย This is a desk job.
Chat Support Executive
Verizon Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 03 Feb 2020
Likes
Everything is fine except job security
Dislikes
No job security
Work Details
Work days:ย Monday to Friday
(Strict Timings)
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Sutherland Global Services.
Nothing is like here. May be work from home is ok.
Dislikes
Everything is worst. Manager work shift time and over pressure.
Work Details
Work days:ย Rotational Shift
(Strict Timings)
Work related travel:ย This is a desk job.
Chat Support Executive in
Chennai
Amazon pls Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 26 Mar 2021
Likes
Every thing is good
Dislikes
Very stressful not as said in the interview is
Work Details
Work days:ย Monday to Saturday
(Strict Timings)
Chat Support Executive in
Chennai
Chat process Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 23 Jan 2020
Likes
Good environment and work place is great
Dislikes
Need to improve giving respect to agents and pay must be somewhat 15% higher than what they are giving now
Work Details
Workplace was good and environment is great and work mates and tl but managers and senior managers must have some proper respect for the agents and pay is average
Work days:ย Rotational Shift
(Strict Timings)
Work related travel:ย This is a desk job.
Chat Support Executive in
Chennai
E-commerce Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 Feb 2019
Likes
I was a fresher, when I joined Sutherland, good atmosphere
Dislikes
I was worked in Sutherland for 18 months had a very terrible experience, after working for a year the appraisal was jz Rs.300, there wont be any hike, there will be a krr metrics for incentive, if we achieve one metrics. we can't able to achieve another one the management will set like that. there wont be any improvement in career, we cant able to learn any new things in sutherland, they won't care about employees, the will just look to achieve the COA from the client, I feel like I was wasted 18 months in my life....Read More
Work Details
I was worked in Sutherland as service delivery associate in Amazon, I was in Message us support for Amazon
Work days:ย Rotational Shift
(Strict Timings)
Work related travel:ย This is a desk job.
Chat Support Executive in
Chennai
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 02 Aug 2018
Likes
It's good place to start your carrier in Business process outsourcing. We can work with less pressure.
Dislikes
Level or grade improvements will take long time in Sutherland.