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based on 6.3k Reviews

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Optum Global Solutions Chat and Email Support Executive Interview Questions and Answers

Updated 22 Jan 2024

Optum Global Solutions Chat and Email Support Executive Interview Experiences

3 interviews found

Chat and Email Support Executive Interview Questions & Answers

user image Anonymous

posted on 22 Jan 2024

Interview experience
3
Average
Difficulty level
Hard
Process Duration
-
Result
Not Selected

I applied via Naukri.com and was interviewed in Dec 2023. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Self Introduction
    • Add your answer
  • Q2. What are your hobbies?
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. This round is Typing test.
    • Add your answer
Round 3 - One-on-one 

(7 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. 3 qualities you like in others.
    • Add your answer
  • Q3. 3 thing for which you are thankful in your life.
    • Add your answer
  • Q4. Why we hire you?
    • Add your answer
  • Q5. Convince me that you are serious for this job.
    • Add your answer
  • Q6. You gave 7 years for government exam preparation..... why are you entering in customer care?
    • Add your answer
  • Q7. 3 good qualities in you.
    • Add your answer

Chat and Email Support Executive Interview Questions & Answers

user image Anonymous

posted on 28 Oct 2023

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Self intro, Jam
    • Add your answer
  • Q2. Self Intro, Native place, and experience
    • Add your answer
  • Q3. Screening of candidates
    • Add your answer

Interview Preparation Tips

Topics to prepare for Optum Global Solutions Chat and Email Support Executive interview:
  • Any topic we can choose
Interview preparation tips for other job seekers - Make sure Talk confident in jam

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Chat and Email Support Executive Interview Questions & Answers

user image Anonymous

posted on 31 Aug 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-

I applied via Walk-in

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Group discussion may help to improve productivity

Round 3 - Technical 

(1 Question)

  • Q1. Where do you see yourself in next few years
    • Add your answer

What people are saying about Optum Global Solutions

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a senior data analyst
3d
About work life balance
How is optum company? How is work life balance and job security over there? Also generally what’s the working hours?
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Interview questions from similar companies

Chat and Email Support Executive Interview Questions & Answers

Sutherland Global Services user image Anonymous

posted on 21 Mar 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Walk-in and was interviewed in Feb 2024. There were 5 interview rounds.

Round 1 - Group Discussion 

They asked tell me about yourself and things related to self intro

Round 2 - Aptitude Test 

They send one link in that we have to attend small test

Round 3 - One-on-one 

(3 Questions)

  • Q1. They asking some questions related customer support
    • Add your answer
  • Q2. What is customer support?
  • Ans. 

    Customer support is providing assistance and guidance to customers before, during, and after a purchase.

    • Customer support involves addressing customer inquiries, issues, and complaints.

    • It includes helping customers navigate products or services, troubleshooting technical problems, and providing solutions.

    • Customer support can be provided through various channels such as chat, email, phone, or in-person.

    • Examples of custom...

    • Answered by AI
    Add your answer
  • Q3. Tell some things you know about sutherland and this job.
    • Add your answer
Round 4 - Behavioral 

(1 Question)

  • Q1. Will you comfortable with night shift.
    • Add your answer
Round 5 - Aptitude Test 

Live chatting with the customer to solve their issues.

Chat and Email Support Executive Interview Questions & Answers

Genpact user image Anonymous

posted on 7 Feb 2025

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell about your self?
  • Ans. 

    I am a dedicated and experienced customer support professional with a strong background in chat and email support.

    • Over 5 years of experience in providing excellent customer service through chat and email support

    • Proficient in handling customer inquiries, resolving issues, and providing product information

    • Skilled in multitasking, time management, and problem-solving

    • Strong communication skills and ability to work effectiv

    • Answered by AI
    Add your answer
  • Q2. Any aptitude type questions?
    • Add your answer

Chat and Email Support Executive Interview Questions & Answers

Genpact user image Anonymous

posted on 19 Jul 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - HR 

(3 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. What are your goal
    • Add your answer
  • Q3. What are your strength
    • Add your answer
Round 2 - Aptitude Test 

Reasoning English grammar

Chat and Email Support Executive Interview Questions & Answers

Genpact user image Anonymous

posted on 27 Feb 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. How to know about the interview?
    • Add your answer
  • Q2. How I can join the interview if Genpact?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice

Chat and Email Support Executive Interview Questions & Answers

Wipro user image Anonymous

posted on 15 Mar 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self?
  • Ans. Hello mam/sir Thank you for giving me this opportunity to introduce myself my name is sireesha. Iam from allure in nandyal district. I have done my completed graduation in BSC(static) at Rayalaseema university,Nandikotkur. Then i completed my computer typing in english 30 to 40WPM. I belong to a middle-class family,my family we are 4 members including me. My father is a farmer and my mother is a housewife. My hobbi...
    • Answered Anonymously
    Add your answer
  • Q2. Why should i hire you?
    • Add your answer

Chat and Email Support Executive Interview Questions & Answers

Wipro user image Anonymous

posted on 18 Dec 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Rule and Rusposibiluty
    • Add your answer
  • Q2. Experience
    • Add your answer

Software Engineer Interview Questions & Answers

Wipro user image Anonymous

posted on 25 Dec 2020

Interview Questionnaire 

1 Question

  • Q1. A-Z in MySQL, programming languages(only concepts)
    • Add your answer
More about working at Optum Global Solutions

Optum Global Solutions Interview FAQs

How many rounds are there in Optum Global Solutions Chat and Email Support Executive interview?
Optum Global Solutions interview process usually has 2-3 rounds. The most common rounds in the Optum Global Solutions interview process are Resume Shortlist, Technical and HR.
What are the top questions asked in Optum Global Solutions Chat and Email Support Executive interview?

Some of the top questions asked at the Optum Global Solutions Chat and Email Support Executive interview -

  1. This round is Typing te...read more
  2. Screening of candida...read more

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Optum Global Solutions Chat and Email Support Executive Interview Process

based on 3 interviews

Interview experience

3.3
  
Average
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Optum Global Solutions Chat and Email Support Executive Reviews and Ratings

based on 1 review

4.0/5

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5.0

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3.0

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