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Genpact

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3.8

based on 32.7k Reviews

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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Genpact Chat and Email Support Executive Interview Questions and Answers

Updated 7 Feb 2025

Genpact Chat and Email Support Executive Interview Experiences

3 interviews found

Chat and Email Support Executive Interview Questions & Answers

user image Anonymous

posted on 7 Feb 2025

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell about your self?
  • Ans. 

    I am a dedicated and experienced customer support professional with a strong background in chat and email support.

    • Over 5 years of experience in providing excellent customer service through chat and email support

    • Proficient in handling customer inquiries, resolving issues, and providing product information

    • Skilled in multitasking, time management, and problem-solving

    • Strong communication skills and ability to work effectiv

    • Answered by AI
    Add your answer
  • Q2. Any aptitude type questions?
    • Add your answer

Chat and Email Support Executive Interview Questions & Answers

user image Anonymous

posted on 19 Jul 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - HR 

(3 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. What are your goal
    • Add your answer
  • Q3. What are your strength
    • Add your answer
Round 2 - Aptitude Test 

Reasoning English grammar

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Chat and Email Support Executive Interview Questions & Answers

user image Anonymous

posted on 27 Feb 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. How to know about the interview?
    • Add your answer
  • Q2. How I can join the interview if Genpact?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice

What people are saying about Genpact

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Hi everyone, What is the average salary range for Analyst L2 role at Sanofi? Also what are the potential perks and bonuses Sanofi offers to candidates who are relocating to Hyderabad?
Analyst Salary at Sanofi
10-12 LpA
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12-15 LpA
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Interview questions from similar companies

Chat and Email Support Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 19 Apr 2022

I applied via Walk-in and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

An aptitude test is an exam used to determine an individual's skill or propensity to succeed in a given acti vity

Round 2 - Assignment 

Interview Preparation Tips

Topics to prepare for Tech Mahindra Chat and Email Support Executive interview:
  • Sales Coordination
  • Direct Sales
Interview preparation tips for other job seekers - Looking for a new job.
Don't tack the one with the highest salary best perks or fanciest title.

Chat and Email Support Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 30 Mar 2022

Round 1 - HR 

(4 Questions)

  • Q1. Share details of your previous job.
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Why are you looking for a change?
    • Add your answer
  • Q4. Tell me about yourself.
    • Add your answer
Round 2 - HR 

(3 Questions)

  • Q1. Why are you looking for a change?
    • Add your answer
  • Q2. Why should we hire you?
    • Add your answer
  • Q3. Share details of your previous job.
    • Add your answer
Round 3 - HR 

(2 Questions)

  • Q1. Why are you looking for a change?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
Round 4 - HR 

(2 Questions)

  • Q1. What are your strengths and weaknesses?
    • Add your answer
  • Q2. Why are you looking for a change?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Improve good communication skills and knowledge

Chat and Email Support Executive Interview Questions & Answers

HCLTech user image Anonymous

posted on 20 Mar 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I appeared for an interview in Feb 2025, where I was asked the following questions.

  • Q1. Accounting question
    • Add your answer
  • Q2. Related company
    • Add your answer

Chat and Email Support Executive Interview Questions & Answers

HCLTech user image kowsalya s

posted on 24 Nov 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Oct 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

Ratios and proportion, numbers, profit and loss, percentage

Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Spot topic speech
    • Add your answer
Round 3 - Assignment 

Social media, education

Chat and Email Support Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 26 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. CPA means chat assessment
    • Add your answer
  • Q2. Versant round e-mail writing
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Work on communication skills.
You will get job easily

Chat and Email Support Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 24 Sep 2022

I applied via Naukri.com and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. Tell me a little about yourself
    • Add your answer
  • Q2. What are your strengths and weaknesses
    • Add your answer
  • Q3. What are your goals and aspirations in life
    • Add your answer
  • Q4. Do you think you are over qualified for this position
    • Add your answer
  • Q5. Why should we hire you?...
    • Add your answer
  • Q6. Why did you choose this career?.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The rules for finding a new job during the Corona virus pandemic are completely different from what they were a year ago, when the share of opportunities outnumbered the share of people looking for work, and going through a completely virtual hiring process was far from the norm.

Chat and Email Support Executive Interview Questions & Answers

TCS user image Anonymous

posted on 21 Dec 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. About self and experinace
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. About customer service test online
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - good place to work
More about working at Genpact
golden leaf award

#15 Best Mega Company - 2022

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#2 Best Mega IT/ITES Company - 2022

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#8 Best Mega Company - 2021

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Genpact Interview FAQs

How many rounds are there in Genpact Chat and Email Support Executive interview?
Genpact interview process usually has 1-2 rounds. The most common rounds in the Genpact interview process are One-on-one Round, HR and Aptitude Test.

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Genpact Interviews By Designations

Interview Questions for Popular Designations

Genpact Chat and Email Support Executive Interview Process

based on 3 interviews

Interview experience

4.7
  
Excellent
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Genpact Chat and Email Support Executive Reviews and Ratings

based on 2 reviews

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

5.0

Salary

5.0

Job security

5.0

Company culture

5.0

Promotions

5.0

Work satisfaction

Explore 2 Reviews and Ratings
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