AmbitionBox
Search
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Employer? Claim Account for FREE
Genpact
Compare
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter interviews by
Genpact Chat and Email Support Executive Interview Questions and Answers
Updated
7 Feb 2025
Genpact Chat and Email Support Executive Interview Experiences
3 interviews found
Interview experience
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one
(2 Questions)
- Q1. Tell about your self?
- Ans.
I am a dedicated and experienced customer support professional with a strong background in chat and email support.
Over 5 years of experience in providing excellent customer service through chat and email support
Proficient in handling customer inquiries, resolving issues, and providing product information
Skilled in multitasking, time management, and problem-solving
Strong communication skills and ability to work effectiv
- Q2. Any aptitude type questions?
Answered by
AI
Add your answer
Add your answer
Interview experience
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected
Round 1 - HR
(3 Questions)
- Q1. Tell me about your self
- Q2. What are your goal
- Q3. What are your strength
Add your answer
Add your answer
Add your answer
Round 2 - Aptitude Test
Reasoning English grammar
asked in
TTEC India
Q1. What if customer says that the ordered material is not reached bu ... read more
Interview experience
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one
(2 Questions)
- Q1. How to know about the interview?
- Q2. How I can join the interview if Genpact?
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Nice
What people are saying about Genpact
View All
kyubi
works at
Genpact
Offer Letter Accenture
Hi Folks,
I'm Currently working as an MT in Genpact having 5.88 LPA fixed + 10% annual performance bonus in noida recently got an offer letter Accenture Gurgaon they are offering 8.70 LPA Fixed + 21% Variable on CL 11.2 is it worth joining accenture? Or should i look for another offer ?
Got a question about Genpact?
Ask anonymously on communities.
Interview questions from similar companies
Chat and Email Support Executive Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 24 Sep 2022
I applied via Naukri.com and was interviewed in Aug 2022. There were 2 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR
(6 Questions)
- Q1. Tell me a little about yourself
- Q2. What are your strengths and weaknesses
- Q3. What are your goals and aspirations in life
- Q4. Do you think you are over qualified for this position
- Q5. Why should we hire you?...
- Q6. Why did you choose this career?.
Add your answer
Add your answer
Add your answer
Add your answer
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - The rules for finding a new job during the Corona virus pandemic are completely different from what they were a year ago, when the share of opportunities outnumbered the share of people looking for work, and going through a completely virtual hiring process was far from the norm.
Chat and Email Support Executive Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 30 Mar 2022
Round 1 - HR
(4 Questions)
- Q1. Share details of your previous job.
- Q2. What is your family background?
- Q3. Why are you looking for a change?
- Q4. Tell me about yourself.
Add your answer
Add your answer
Add your answer
Add your answer
Round 2 - HR
(3 Questions)
- Q1. Why are you looking for a change?
- Q2. Why should we hire you?
- Q3. Share details of your previous job.
Add your answer
Add your answer
Add your answer
Round 3 - HR
(2 Questions)
- Q1. Why are you looking for a change?
- Q2. What is your family background?
Add your answer
Add your answer
Round 4 - HR
(2 Questions)
- Q1. What are your strengths and weaknesses?
- Q2. Why are you looking for a change?
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Improve good communication skills and knowledge
Chat and Email Support Executive Interview Questions & Answers
Tech Mahindra
Kaashish Bhatt
posted on 30 Jan 2023
Interview experience
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Dec 2022. There were 2 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR
(2 Questions)
- Q1. Go through your profile
- Ans. He confident and speak clearly and slowly. The person taking the interview is just checking your communication.
- Q2. How much was your last drawn salary and how much are you expecting.
- Ans. Tell them exactly how much was your last salary, why did you quit and how much you are expecting now. If you agree to the minimum package then you might miss out on getting the best package. Don't be afraid to ask what's the maximum package they are offering. Always know your worth.
Answered by
Kaashish Bhatt
Add your answer
Answered by
Kaashish Bhatt
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Pro Tip : Ask a question. Nobody asks a question to the Interviewer. In my Interview final round, I just did one thing that blew up my chances of getting selected by 70%. When the interviewer is done from their end and asked me if there was anything else I needed to add or ask from my end. I said yes and just him something about the process. In the whole interview his voice sounded like bored but when I asked him he got a little exited because he was not prepared for it. Go and and try this too. I hope that will. Help you as well.
Chat and Email Support Executive Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 26 Jun 2024
Interview experience
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one
(2 Questions)
- Q1. CPA means chat assessment
- Q2. Versant round e-mail writing
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Work on communication skills.
You will get job easily
You will get job easily
Chat and Email Support Executive Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 20 Jan 2024
Interview experience
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Jan 2023. There was 1 interview round.
Round 1 - HR
(2 Questions)
- Q1. Was it your fault?
- Q2. Why have you joined tech Mahindra?
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Don't join Tech Mahindra as they are not good with their own policies
Chat and Email Support Executive Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 19 Apr 2022
I applied via Walk-in and was interviewed in Mar 2022. There were 2 interview rounds.
Round 1 - Aptitude Test
An aptitude test is an exam used to determine an individual's skill or propensity to succeed in a given acti vity
Round 2 - Assignment
Interview Preparation Tips
Topics to prepare for Tech Mahindra Chat and Email Support Executive interview:
Don't tack the one with the highest salary best perks or fanciest title.
- Sales Coordination
- Direct Sales
Don't tack the one with the highest salary best perks or fanciest title.
Chat and Email Support Executive Interview Questions & Answers
Wipro
Anonymous
posted on 15 Mar 2024
Interview experience
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Feb 2024. There was 1 interview round.
Round 1 - One-on-one
(2 Questions)
- Q1. Tell me about your self?
- Ans. Hello mam/sir Thank you for giving me this opportunity to introduce myself my name is sireesha. Iam from allure in nandyal district. I have done my completed graduation in BSC(static) at Rayalaseema university,Nandikotkur. Then i completed my computer typing in english 30 to 40WPM. I belong to a middle-class family,my family we are 4 members including me. My father is a farmer and my mother is a housewife. My hobbi...
- Q2. Why should i hire you?
Answered
Anonymously
Add your answer
Add your answer
Genpact Interview FAQs
How many rounds are there in Genpact Chat and Email Support Executive interview?
Genpact interview process usually has 1-2 rounds. The most common rounds in the Genpact interview process are One-on-one Round, HR and Aptitude Test.
Tell us how to improve this page.
Genpact Interviews By Designations
- Genpact Process Associate Interview Questions
- Genpact Process Developer Interview Questions
- Genpact Management Trainee Interview Questions
- Genpact Assistant Manager Interview Questions
- Genpact Business Analyst Interview Questions
- Genpact Consultant Interview Questions
- Genpact Senior Associate Interview Questions
- Genpact Accountant Interview Questions
- Show more
Interview Questions for Popular Designations
- Email Marketing Executive Interview Questions
- Email Support Executive Interview Questions
- Email Developer Interview Questions
- Email Customer Support Executive Interview Questions
- Email Marketing Manager Interview Questions
- Chat Support Executive Interview Questions
- Chat Process Interview Questions
- Online Chat Representative Interview Questions
- Show more
Genpact Chat and Email Support Executive Interview Process
based on 3 interviews
Interview experience
View more
Interview Questions from Similar Companies
Fast track your campus placements
Genpact Chat and Email Support Executive Reviews and Ratings
based on 2 reviews
Rating in categories
|
Process Developer
36.3k
salaries
|  ₹0 L/yr - ₹0 L/yr |
|
Process Associate
27.9k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Assistant Manager
20k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Management Trainee
19.4k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Manager
7.4k
salaries
| ₹0 L/yr - ₹0 L/yr |
Compare Genpact with
Accenture
Compare
Capgemini
Compare
TCS
Compare
Cognizant
Compare
Popular Calculators
Did you find this page helpful?
Yes No
- Home >
- Interviews >
- Genpact Interview Questions >
- Genpact Chat and Email Support Executive Interview Questions
Share an Interview