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Tech Mahindra Chat and Email Support Executive Interview Questions and Answers

Updated 26 Jun 2024

Tech Mahindra Chat and Email Support Executive Interview Experiences

6 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. CPA means chat assessment
  • Q2. Versant round e-mail writing

Interview Preparation Tips

Interview preparation tips for other job seekers - Work on communication skills.
You will get job easily
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Go through your profile
  • Ans. He confident and speak clearly and slowly. The person taking the interview is just checking your communication.
  • Answered by Kaashish Bhatt
  • Q2. How much was your last drawn salary and how much are you expecting.
  • Ans. Tell them exactly how much was your last salary, why did you quit and how much you are expecting now. If you agree to the minimum package then you might miss out on getting the best package. Don't be afraid to ask what's the maximum package they are offering. Always know your worth.
  • Answered by Kaashish Bhatt

Interview Preparation Tips

Interview preparation tips for other job seekers - Pro Tip : Ask a question. Nobody asks a question to the Interviewer. In my Interview final round, I just did one thing that blew up my chances of getting selected by 70%. When the interviewer is done from their end and asked me if there was anything else I needed to add or ask from my end. I said yes and just him something about the process. In the whole interview his voice sounded like bored but when I asked him he got a little exited because he was not prepared for it. Go and and try this too. I hope that will. Help you as well.

Chat and Email Support Executive Interview Questions Asked at Other Companies

asked in TTEC India
Q1. What if customer says that the ordered material is not reached bu ... read more
Q2. Are you ok with calling and chat process
asked in IntouchCX
Q3. What is urs professionals?
Q4. What is positive points of your hobby?
asked in Foundever
Q5. What will you do if customer asks for refund
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jan 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Was it your fault?
  • Q2. Why have you joined tech Mahindra?

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join Tech Mahindra as they are not good with their own policies

I applied via Naukri.com and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. Tell me a little about yourself
  • Q2. What are your strengths and weaknesses
  • Q3. What are your goals and aspirations in life
  • Q4. Do you think you are over qualified for this position
  • Q5. Why should we hire you?...
  • Q6. Why did you choose this career?.

Interview Preparation Tips

Interview preparation tips for other job seekers - The rules for finding a new job during the Corona virus pandemic are completely different from what they were a year ago, when the share of opportunities outnumbered the share of people looking for work, and going through a completely virtual hiring process was far from the norm.

Tech Mahindra interview questions for designations

 Chat Support Executive

 (8)

 Email Customer Support Executive

 (1)

 Chat Process

 (3)

 Customer Support Executive

 (91)

 Technical Support Executive

 (11)

 Senior Support Executive

 (1)

 IT Support Executive

 (1)

 Senior Technical Support Executive

 (4)

Round 1 - HR 

(4 Questions)

  • Q1. Share details of your previous job.
  • Q2. What is your family background?
  • Q3. Why are you looking for a change?
  • Q4. Tell me about yourself.
Round 2 - HR 

(3 Questions)

  • Q1. Why are you looking for a change?
  • Q2. Why should we hire you?
  • Q3. Share details of your previous job.
Round 3 - HR 

(2 Questions)

  • Q1. Why are you looking for a change?
  • Q2. What is your family background?
Round 4 - HR 

(2 Questions)

  • Q1. What are your strengths and weaknesses?
  • Q2. Why are you looking for a change?

Interview Preparation Tips

Interview preparation tips for other job seekers - Improve good communication skills and knowledge

I applied via Walk-in and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

An aptitude test is an exam used to determine an individual's skill or propensity to succeed in a given acti vity

Round 2 - Assignment 

Interview Preparation Tips

Topics to prepare for Tech Mahindra Chat and Email Support Executive interview:
  • Sales Coordination
  • Direct Sales
Interview preparation tips for other job seekers - Looking for a new job.
Don't tack the one with the highest salary best perks or fanciest title.

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Sep 2017. There were 6 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. VERSANT TEST(English language and voice test)
  • Q2. You will hear small sentences in English and are asked to repeat them, you would hear a small paragraph in English and would be asked some questions regarding the paragraph you've heard
  • Q3. Salary discussion

Interview Preparation Tips

Round: Resume Shortlist
Experience: Just asks to speak about our selves to test our English language skills

Round: Operations manager round
Experience: Normal questions about our experience and gives details about the process and estimates if we are fit their requirements

General Tips: Easy interview for any one with descent knowledge of English
Skills: Communication
Duration: <1 week

I applied via Naukri.com and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Convenient for night shift
  • Q2. You need to write a passage without grammer mistake. So kindly prepare your own topic

Interview Preparation Tips

Interview preparation tips for other job seekers - Not tough. Anyone can get a job

Interview Questionnaire 

1 Question

  • Q1. What is wipro

Interview Questionnaire 

1 Question

  • Q1. How will you handle Customers
  • Ans. 

    I will handle customers by actively listening to their concerns, empathizing with their situation, and providing prompt and effective solutions.

    • Actively listen to customers to understand their needs and concerns

    • Show empathy and understanding towards customers' situations

    • Provide prompt and effective solutions to address customers' issues

    • Maintain a positive and professional attitude throughout the interaction

    • Follow up wi

  • Answered by AI

Tech Mahindra Interview FAQs

How many rounds are there in Tech Mahindra Chat and Email Support Executive interview?
Tech Mahindra interview process usually has 2 rounds. The most common rounds in the Tech Mahindra interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Tech Mahindra Chat and Email Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are Backend Operations, Communication Skills, Customer Handling, Customer Service and Email Support.
What are the top questions asked in Tech Mahindra Chat and Email Support Executive interview?

Some of the top questions asked at the Tech Mahindra Chat and Email Support Executive interview -

  1. CPA means chat assessm...read more
  2. Versant round e-mail writ...read more

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Tech Mahindra Chat and Email Support Executive Interview Process

based on 5 interviews

1 Interview rounds

  • HR Round
View more

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Tech Mahindra Chat and Email Support Executive Salary
based on 24 salaries
₹1.9 L/yr - ₹4.1 L/yr
6% less than the average Chat and Email Support Executive Salary in India
View more details

Tech Mahindra Chat and Email Support Executive Reviews and Ratings

based on 17 reviews

3.3/5

Rating in categories

3.1

Skill development

3.2

Work-life balance

3.2

Salary

3.3

Job security

3.3

Company culture

2.7

Promotions

3.1

Work satisfaction

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