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TCS Chat and Email Support Executive Interview Questions and Answers

Updated 21 Dec 2023

TCS Chat and Email Support Executive Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. About self and experinace
Round 3 - One-on-one 

(1 Question)

  • Q1. About customer service test online

Interview Preparation Tips

Interview preparation tips for other job seekers - good place to work

I was interviewed in Dec 2021.

Round 1 - One-on-one 

(1 Question)

  • Q1. Work related question
Round 2 - One-on-one 

(1 Question)

  • Q1. Only work related question

Interview Preparation Tips

Interview preparation tips for other job seekers - I have only some month experience .....

Chat and Email Support Executive Interview Questions Asked at Other Companies

asked in TTEC India
Q1. What if customer says that the ordered material is not reached bu ... read more
Q2. Are you ok with calling and chat process
asked in IntouchCX
Q3. What is urs professionals?
asked in Foundever
Q4. What will you do if customer asks for refund
Q5. What is positive points of your hobby?

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Oct 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

Ratios and proportion, numbers, profit and loss, percentage

Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Spot topic speech
Round 3 - Assignment 

Social media, education

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Rule and Rusposibiluty
  • Q2. Experience
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - HR 

(3 Questions)

  • Q1. Tell me about your self
  • Q2. What are your goal
  • Q3. What are your strength
Round 2 - Aptitude Test 

Reasoning English grammar

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. CPA means chat assessment
  • Q2. Versant round e-mail writing

Interview Preparation Tips

Interview preparation tips for other job seekers - Work on communication skills.
You will get job easily
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self?
  • Ans. Hello mam/sir Thank you for giving me this opportunity to introduce myself my name is sireesha. Iam from allure in nandyal district. I have done my completed graduation in BSC(static) at Rayalaseema university,Nandikotkur. Then i completed my computer typing in english 30 to 40WPM. I belong to a middle-class family,my family we are 4 members including me. My father is a farmer and my mother is a housewife. My hobbi...
  • Answered Anonymously
  • Q2. Why should i hire you?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. How to know about the interview?
  • Q2. How I can join the interview if Genpact?

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Go through your profile
  • Ans. He confident and speak clearly and slowly. The person taking the interview is just checking your communication.
  • Answered by Kaashish Bhatt
  • Q2. How much was your last drawn salary and how much are you expecting.
  • Ans. Tell them exactly how much was your last salary, why did you quit and how much you are expecting now. If you agree to the minimum package then you might miss out on getting the best package. Don't be afraid to ask what's the maximum package they are offering. Always know your worth.
  • Answered by Kaashish Bhatt

Interview Preparation Tips

Interview preparation tips for other job seekers - Pro Tip : Ask a question. Nobody asks a question to the Interviewer. In my Interview final round, I just did one thing that blew up my chances of getting selected by 70%. When the interviewer is done from their end and asked me if there was anything else I needed to add or ask from my end. I said yes and just him something about the process. In the whole interview his voice sounded like bored but when I asked him he got a little exited because he was not prepared for it. Go and and try this too. I hope that will. Help you as well.
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jan 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Was it your fault?
  • Q2. Why have you joined tech Mahindra?

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join Tech Mahindra as they are not good with their own policies

TCS Interview FAQs

How many rounds are there in TCS Chat and Email Support Executive interview?
TCS interview process usually has 2-3 rounds. The most common rounds in the TCS interview process are One-on-one Round, Resume Shortlist and HR.
What are the top questions asked in TCS Chat and Email Support Executive interview?

Some of the top questions asked at the TCS Chat and Email Support Executive interview -

  1. about customer service test onl...read more
  2. Only work related quest...read more

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TCS Chat and Email Support Executive Interview Process

based on 3 interviews

Interview experience

3.7
  
Good
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based on 1 review

5.0/5

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4.0

Skill development

4.0

Work-life balance

4.0

Salary

5.0

Job security

5.0

Company culture

3.0

Promotions

2.0

Work satisfaction

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