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_VOIS Chat Support Executive Interview Questions and Answers

Updated 3 Apr 2024

_VOIS Chat Support Executive Interview Experiences

1 interview found

Chat Support Executive Interview Questions & Answers

user image Anonymous

posted on 3 Apr 2024

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
4-6 weeks
Result
No response

I applied via Referral and was interviewed in Mar 2024. There were 3 interview rounds.

Round 1 - Group Discussion 

Current affairs and its likes and dislikes

Round 2 - Aptitude Test 

Versant test with multiple questions.

Round 3 - One-on-one 

(2 Questions)

  • Q1. Meeting with operations manager
    • Add your answer
  • Q2. Why did you leave your previous company?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - They don’t respond properly. Delayed and poor responses.

Top trending discussions

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Salary Discussions, Hike & Promotions
2w (edited)
kirayagami1
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·
works at
TCS
Experience - 5.9 Tech - React.js CTC- 13LPA Current company - TCS Offer in the process - Nagarro (19LPA) My LWD is 24th May, but I told Nagarro I can be released in 30 days. Now, should I: 1. Be honest and say I can join on 25th May? 2. Commit to 25th April and request a DOJ extension later?(By telling them some emergency) Q1). If I choose option 1, is there a risk they won’t release the offer?(As I am being hired for a particular project, so will they go for some immediate candidates?) Q2). If I choose option 2, could they revoke the offer?(As the HR told changing the DOJ in released offer letter is not possible
Nagarro offer: Kindly Help me to decide
Option 1
0%
Option 2
0%
115 participants . poll closed
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Senior Executive Interview Questions & Answers

Optum Global Solutions user image Anonymous

posted on 28 Oct 2020

I applied via Referral and was interviewed before Oct 2019. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Related to AR profile like on denials in medical billing
    • Add your answer
  • Q2. Related my previous experience
    • Add your answer
  • Q3. Stability
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident & positive whoever face your interview

Customer Service Executive Interview Questions & Answers

Sutherland Global Services user image Anonymous

posted on 18 Feb 2022

I applied via Campus Placement and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Improve your communication skills

Customer Service Executive Interview Questions & Answers

NTT Data user image

posted on 25 Apr 2021

Interview Questionnaire 

1 Question

  • Q1. Simple questions about night shifts, routine.
    • Add your answer

Customer Service Executive Interview Questions & Answers

Genpact user image Anu Anusha

posted on 10 Jan 2025

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(4 Questions)

  • Q1. Iwant customer service
    • Add your answer
  • Q2. What is your proficiency level in English and Telugu when communicating with customers?
    • Add your answer
  • Q3. Customer care executive
    • Add your answer
  • Q4. May I speak in interwiew in Telugu or english
    • Add your answer
Round 2 - Aptitude Test 

Any update

Round 3 - One-on-one 

(1 Question)

  • Q1. Any one else has been there solution
    • Add your answer
Round 4 - Coding Test 

Decoding

Interview Preparation Tips

Interview preparation tips for other job seekers - I won't ajob I speak any three languages

Customer Service Executive Interview Questions & Answers

Sutherland Global Services user image Anonymous

posted on 17 Oct 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about you project
  • Ans. 

    I led a team to implement a new customer service software system to improve efficiency and customer satisfaction.

    • Managed project timeline and budget

    • Collaborated with IT department to customize software

    • Trained customer service team on new system

    • Conducted user testing and gathered feedback

    • Implemented system updates based on feedback

    • Answered by AI
    Add your answer
  • Q2. Explain about your project
  • Ans. 

    Developed a customer feedback system to improve service quality

    • Implemented a survey tool to collect feedback from customers

    • Analyzed feedback data to identify areas for improvement

    • Collaborated with cross-functional teams to implement changes based on feedback

    • Measured customer satisfaction levels before and after implementation

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - the over all experience was good

Customer Service Executive Interview Questions & Answers

Sutherland Global Services user image Anonymous

posted on 10 Jul 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jun 2024. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Group Discussion 

About Last vacation trip

Round 3 - HR 

(2 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Why should I hire you
    • Add your answer
Round 4 - Assignment 

E-mail writing
Paragraph writing

Customer Service Executive Interview Questions & Answers

Genpact user image Anonymous

posted on 6 Jul 2022

I applied via Recruitment Consulltant and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Tell me about yourself?
Tell me something about your place?
Do you know how many languages?
How to express doing your work?

Interview Preparation Tips

Interview preparation tips for other job seekers - I will tell you one thing, you have to be confident then express they are other people's what I'm saying first of all understanding is most important probably and otherwise then we can face any situations.

Customer Service Executive Interview Questions & Answers

Genpact user image Anonymous

posted on 1 Sep 2022

I applied via Naukri.com and was interviewed in Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

In this test required the candidates 100% mind

Round 3 - Assignment 

Candidates required typing speed

Interview Preparation Tips

Interview preparation tips for other job seekers - listen to the questions and think before you begin your answers.
ask the interviewer to repeat or explain further if you do not understand a question.

Customer Service Executive Interview Questions & Answers

Genpact user image Anonymous

posted on 14 Feb 2022

I applied via Walk-in and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(7 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Share details of your previous job.
    • Add your answer
  • Q4. Why should we hire you?
    • Add your answer
  • Q5. Why are you looking for a change?
    • Add your answer
  • Q6. What are your strengths and weaknesses?
    • Add your answer
  • Q7. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I dont want to share any advise
More about working at _VOIS

_VOIS Interview FAQs

How many rounds are there in _VOIS Chat Support Executive interview?
_VOIS interview process usually has 3 rounds. The most common rounds in the _VOIS interview process are Group Discussion, Aptitude Test and One-on-one Round.

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_VOIS Chat Support Executive Interview Process

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_VOIS Chat Support Executive Salary
based on 5 salaries
₹2.6 L/yr - ₹5 L/yr
18% more than the average Chat Support Executive Salary in India
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