NTT Data Senior Technical Support Associate Interview Questions and Answers

First Round was assessment test round, Which includes English + Cognitive questions

Q1. As I have completed aeronautical engineering. They asked me basic questions related to aeronautics. What are the primary part of the airplane?
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Q1. Python code snippets for different codes
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Q2. SQL Queries on Joins
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Q1. What is your Favorite movie ?
Ans. 
My favorite movie is The Shawshank Redemption.
• Directed by Frank Darabont

• Based on a Stephen King novella

• Set in a prison in Maine

• Themes of hope, friendship, and redemption

• Starring Tim Robbins and Morgan Freeman
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Q2. What is your Favorite colour?
Ans. 
My favorite color is blue because it reminds me of the calming ocean and clear skies.
• Blue is associated with calmness and tranquility

• It symbolizes trust, loyalty, and confidence

• Examples: navy blue, sky blue, royal blue
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Q1. What is power draining?
Ans. 
Power draining refers to the excessive consumption of power by a device or system, leading to decreased battery life or performance.
• Power draining can occur due to background apps running constantly on a device.

• Faulty hardware components can also contribute to power draining.

• Settings such as high screen brightness or frequent data syncing can increase power draining.

• Examples include a smartphone losing battery quickly ...read more
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Q2. What is VPN? When you use it?
Ans. 
VPN stands for Virtual Private Network. It is used to create a secure connection over the internet, allowing users to access private networks remotely.
• VPN encrypts data to ensure privacy and security

• It allows users to access restricted websites or content

• Commonly used for remote work, accessing company networks, and bypassing geo-restrictions

• Examples include NordVPN, ExpressVPN, and Cisco AnyConnect
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Hackerrank medium - hard lavel questions

Q1. DSA question of finding the largest element and it's occurrence. Along with time complexity.
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Q2. OOP, DBMS and all fundamentals
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Q1. Project related question and why IBM?
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Q2. Explain the issues handled in previous project
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Q1. Tell about the oops ocncpets
Ans. 
Object-oriented programming concepts focus on classes, objects, inheritance, encapsulation, and polymorphism.
• Classes: Blueprint for creating objects with attributes and methods.

• Objects: Instances of classes that contain data and behavior.

• Inheritance: Allows a class to inherit attributes and methods from another class.

• Encapsulation: Bundling data and methods that operate on the data into a single unit.

• Polymorphism: Abil...read more
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Q1. Tell me about your self
Ans. 
I am a dedicated and customer-oriented professional with experience in providing chat support for various products and services.
• Experience in handling customer queries and providing solutions through chat support

• Strong communication skills and ability to multitask effectively

• Familiarity with CRM systems and troubleshooting technical issues

• Ability to work well under pressure and meet targets

• Passion for delivering excell
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Q2. Previous company role and responsibilities
Ans. 
I was a Customer Service Representative at XYZ Corp, handling customer inquiries and providing technical support.
• Handled customer inquiries via phone, email, and chat

• Provided technical support for software and hardware issues

• Resolved customer complaints and issues in a timely manner
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Q1. Self introduction
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Q2. Content moderation
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