Sutherland Global Services Customer Success Specialist Interview Questions and Answers

I have over 5 years of experience in customer success roles, consistently exceeding customer satisfaction goals.

• Managed a portfolio of over 50 clients, ensuring their needs were met and issues resolved in a timely manner

• Implemented new customer success strategies that resulted in a 20% increase in customer retention

• Collaborated with cross-functional teams to address customer concerns and improve overall customer experi