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Sutherland Global Services Interview Questions, Process, and Tips

Updated 4 Mar 2025

Top Sutherland Global Services Interview Questions and Answers

View all 112 questions

Sutherland Global Services Interview Experiences

Popular Designations

623 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Discuss about any topic for 5 mins.
  • Ans. 

    The impact of social media on mental health

    • Introduction to social media and its prevalence in society

    • Discuss the potential negative effects on mental health such as increased anxiety and depression

    • Explore the role of cyberbullying and comparison on social media platforms

    • Highlight the importance of setting boundaries and practicing self-care while using social media

    • Provide tips for maintaining a healthy relationship wit

  • Answered by AI
  • Q2. Introduction about yourself
  • Ans. 

    Experienced customer service professional with strong communication skills and a passion for helping others.

    • Over 5 years of experience in customer service roles

    • Excellent communication skills, both written and verbal

    • Strong problem-solving abilities

    • Passionate about providing top-notch service to customers

    • Ability to remain calm and professional in challenging situations

  • Answered by AI
Round 2 - Aptitude Test 

All about appititube and customer service based questions like how would you deal with the customers.

Round 3 - Behavioral 

(2 Questions)

  • Q1. All about your personal details?
  • Q2. Why sutherland?
  • Ans. 

    Sutherland offers a supportive work environment, opportunities for growth, and a strong focus on customer satisfaction.

    • Sutherland provides extensive training and development programs for employees.

    • The company values diversity and inclusion in the workplace.

    • Sutherland has a reputation for excellent customer service and innovative solutions.

    • The company offers competitive benefits and opportunities for career advancement.

  • Answered by AI

Top Sutherland Global Services Customer Service Associate Interview Questions and Answers

Q1. Your preferred game and how to play it
View answer (13)

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (39)
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

Normal aptitude test

Round 2 - HR 

(2 Questions)

  • Q1. About experience
  • Q2. GDS knowledge
Round 3 - Technical 

(2 Questions)

  • Q1. What knowledge do you have about Amadeus?
  • Ans. 

    Amadeus is a global distribution system (GDS) used by travel agencies and airlines for booking flights, hotels, car rentals, and other travel services.

    • Amadeus provides access to a vast database of travel-related information, allowing users to search, book, and manage travel reservations.

    • It is commonly used by travel agents to check flight availability, compare prices, and make bookings for customers.

    • Amadeus also offers...

  • Answered by AI
  • Q2. Amadeus command

Interview Preparation Tips

Interview preparation tips for other job seekers - Before joining, make sure to review all terms and conditions. The HR panel is not trustworthy.

Transaction Processing Associate Interview Questions asked at other Companies

Q1. How much money your father needs to buy food for your family?
View answer (2)
Sutherland Global Services Interview Questions and Answers for Freshers
illustration image
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - Group Discussion 

They conducted gd round ask about how to handle the customer quarries and how to solve them

Customer Executive Interview Questions asked at other Companies

Q1. How to gain in Pepsi share growth
View answer (30)
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. My self confidence
  • Q2. How are you doing
  • Q3. I am fine, nothing will be done then I will send me job
  • Q4. How much money salary expectation
  • Q5. I am job work from salary expectation

Data Entry Operator Interview Questions asked at other Companies

Q1. What is skills matrix of Return center Department?
View answer (43)

Sutherland Global Services interview questions for popular designations

 Customer Service Associate

 (31)

 Associate

 (31)

 Customer Service Executive

 (25)

 Senior Associate

 (21)

 Non Voice Process Associate

 (21)

 Customer Care Executive

 (17)

 Non Voice Customer Care Executive

 (16)

 Voice Process Executive

 (15)

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Self introduction
Round 2 - Technical 

(1 Question)

  • Q1. About customer relations
Round 3 - HR 

(1 Question)

  • Q1. Regarding work experience

Process Associate Interview Questions asked at other Companies

Q1. How will you explain a red colour (or any colour) to a person who is blind since his or her birth?
View answer (21)

Get interview-ready with Top Sutherland Global Services Interview Questions

HR Intern Interview Questions & Answers

user image Anonymous

posted on 14 Oct 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Job Portal and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. How good you are handling work pressure
  • Ans. 

    I thrive under work pressure and use it as motivation to perform at my best.

    • I prioritize tasks based on deadlines and importance

    • I practice time management techniques to stay organized

    • I communicate effectively with team members to delegate tasks and collaborate under pressure

  • Answered by AI
  • Q2. Why are you choosing for HR profile
  • Ans. 

    I am choosing the HR profile because I am passionate about helping people succeed in their careers and creating a positive work environment.

    • Passionate about helping people succeed

    • Enjoy creating a positive work environment

    • Interested in employee development and engagement

    • Strong communication and interpersonal skills

    • Enjoy problem-solving and conflict resolution

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. Tell me something about you more
  • Ans. 

    I am a dedicated and detail-oriented individual with a passion for learning and growth.

    • I have a strong work ethic and always strive to exceed expectations

    • I am a quick learner and enjoy taking on new challenges

    • I am proficient in Microsoft Office Suite and have experience with HR processes

  • Answered by AI
  • Q2. Down the line where do you see yourself in future
  • Ans. 

    I see myself in a leadership role, driving strategic initiatives and mentoring others.

    • Continuing education to develop leadership skills

    • Seeking opportunities for advancement within the company

    • Mentoring junior HR professionals

    • Leading cross-functional teams on key projects

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confidence and honest

HR Intern Interview Questions asked at other Companies

Q1. Why Human Resources ? What is its importance in Tourism industry and in general to every firm regarding to all industries ?
View answer (2)

Jobs at Sutherland Global Services

View all

Research Lead Interview Questions & Answers

user image Anonymous

posted on 24 Dec 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Question about understanding of EBITDA

Research Lead Interview Questions asked at other Companies

Q1. Types of Valuation
View answer (1)
Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Dec 2024.

Round 1 - HR 

(2 Questions)

  • Q1. How can financial performance be evaluated?
  • Ans. 

    Financial performance can be evaluated through various methods such as financial ratios, trend analysis, and benchmarking.

    • Calculate and analyze financial ratios such as profitability ratios, liquidity ratios, and efficiency ratios.

    • Conduct trend analysis by comparing financial data over multiple periods to identify patterns and trends.

    • Benchmark the company's financial performance against industry peers or competitors to...

  • Answered by AI
  • Q2. What is the nature of this financial problem?
  • Ans. 

    The financial problem involves discrepancies in the company's balance sheet and income statement.

    • Discrepancies between reported revenue and actual sales figures

    • Inaccurate recording of expenses leading to incorrect profit calculations

    • Unexplained variances in balance sheet accounts

    • Potential fraud or mismanagement of funds

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Iam Saravanan wonderful opportunity in our company 3 months project trainings in our company and same performance in job placement vaccancy

Financial Accountant Interview Questions asked at other Companies

Q1. what are the type customers have fmcg sector ? discribe the variance
View answer (1)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. What is Backup and type of backups
  • Ans. 

    Backup is the process of creating copies of data to prevent data loss, with types including full, incremental, and differential backups.

    • Backup is the process of creating copies of data to prevent data loss.

    • Types of backups include full, incremental, and differential backups.

    • Full backup: A complete copy of all data at a specific point in time.

    • Incremental backup: Copies only the data that has changed since the last backu...

  • Answered by AI
  • Q2. What is snapshots based backup
  • Ans. 

    Snapshots based backup is a method of backing up data by capturing the state of a system at a specific point in time.

    • Snapshots are essentially a 'picture' of the data at a particular moment, allowing for easy restoration if needed.

    • They are commonly used in virtual environments to create point-in-time copies of virtual machines.

    • Snapshots can be taken manually or automatically on a scheduled basis.

    • They are typically stor...

  • Answered by AI

Skills evaluated in this interview

Infrastructure Engineer Interview Questions asked at other Companies

Q1. What type of ticketing tool was used in your previous organization?
View answer (1)
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - Assignment 

Need to write essay about given topics

Round 2 - Group Discussion 

General topics like dream future

Round 3 - One-on-one 

(2 Questions)

  • Q1. Selft intro about u r self
  • Q2. Why should we hire u

Top Sutherland Global Services Customer Service Executive Interview Questions and Answers

Q1. How to find issues in Ram related to trouble shooting
View answer (6)

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)

What people are saying about Sutherland Global Services

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Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services interview?
Sutherland Global Services interview process usually has 2-3 rounds. The most common rounds in the Sutherland Global Services interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Sutherland Global Services interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are Customer Service, Communication Skills, International Voice Process, Recruitment and Talent Acquisition.
What are the top questions asked in Sutherland Global Services interview?

Some of the top questions asked at the Sutherland Global Services interview -

  1. What will you do if you were given 1 millions in amount in your hand. How will ...read more
  2. How to find issues in Ram related to trouble shoot...read more
  3. Your preferred game and how to play...read more
How long is the Sutherland Global Services interview process?

The duration of Sutherland Global Services interview process can vary, but typically it takes about less than 2 weeks to complete.

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Sutherland Global Services Interview Process

based on 568 interviews

Interview experience

3.9
  
Good
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Sutherland Global Services Reviews and Ratings

based on 7k reviews

3.6/5

Rating in categories

3.4

Skill development

3.5

Work-life balance

3.3

Salary

3.4

Job security

3.5

Company culture

3.0

Promotions

3.4

Work satisfaction

Explore 7k Reviews and Ratings
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