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Sutherland Global Services Interview Questions, Process, and Tips

Updated 4 Mar 2025

Top Sutherland Global Services Interview Questions and Answers

View all 112 questions

Sutherland Global Services Interview Experiences

Popular Designations

623 interviews found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Why change current job??
  • Ans. 

    Seeking new challenges and growth opportunities.

    • Desire for career advancement

    • Seeking new challenges and learning opportunities

    • Company restructuring or downsizing

    • Relocation for personal reasons

  • Answered by AI
  • Q2. Remote posting possible or not?
  • Ans. 

    Yes, remote posting is possible for the Vendor Relationship Manager role.

    • Remote posting is possible for this role, as long as the vendor has the necessary tools and resources to work remotely.

    • Communication and collaboration with vendors can still be effectively managed through virtual meetings and emails.

    • Examples of remote posting include working from home, co-working spaces, or any location outside of the office.

    • It is...

  • Answered by AI

Vendor Relationship Manager Interview Questions asked at other Companies

Q1. Remote posting possible or not?
View answer (1)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in May 2024. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. VMware questions and Scenarios
  • Q2. Storage and networking related questions.
Round 2 - Technical 

(2 Questions)

  • Q1. VMware Storage and Multiple scenarios
  • Q2. VMware Snapshot process and issue
Round 3 - HR 

(2 Questions)

  • Q1. Why you want this job
  • Q2. Where you look yourself.

Senior Infrastructure Engineer Interview Questions asked at other Companies

Q1. What is the 2 default record in dns while we implement
View answer (1)
Sutherland Global Services Interview Questions and Answers for Freshers
illustration image
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
-

I applied via Walk-in and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. How you're willing to work
  • Ans. 

    I am willing to work diligently, adapt to different situations, and go above and beyond to provide excellent customer service.

    • I am willing to work flexible hours to accommodate customer needs.

    • I am open to learning new skills and technologies to improve customer satisfaction.

    • I am committed to resolving customer issues in a timely and efficient manner.

    • I am willing to collaborate with team members to ensure a positive cus...

  • Answered by AI
  • Q2. Tell me about your self unique way
  • Ans. 

    I am a dedicated customer service executive with a passion for problem-solving and a knack for building strong relationships with clients.

    • I have over 5 years of experience in customer service roles, where I have honed my communication and conflict resolution skills.

    • I am known for my ability to remain calm under pressure and handle difficult situations with professionalism.

    • I believe in going above and beyond to ensure c...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Top Sutherland Global Services Customer Service Executive Interview Questions and Answers

Q1. How to find issues in Ram related to trouble shooting
View answer (6)

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

We can take any topic and speak for 2 mins.

Round 2 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. Explain the content in the resume.
  • Ans. 

    The resume includes details of my education, work experience, skills, and achievements.

    • Education: Mentioning degrees, certifications, and relevant coursework.

    • Work Experience: Listing previous jobs, roles, responsibilities, and accomplishments.

    • Skills: Highlighting technical skills, soft skills, and languages known.

    • Achievements: Showcasing awards, recognitions, and successful projects.

    • Contact Information: Providing email

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It is a simple and straightforward process.

Non Voice Process Associate Interview Questions asked at other Companies

Q1. Tell about Computer special keys and there functions
View answer (2)

Sutherland Global Services interview questions for popular designations

 Customer Service Associate

 (31)

 Associate

 (31)

 Customer Service Executive

 (25)

 Senior Associate

 (21)

 Non Voice Process Associate

 (21)

 Customer Care Executive

 (17)

 Non Voice Customer Care Executive

 (16)

 Voice Process Executive

 (15)

Interview experience
3
Average
Difficulty level
Easy
Process Duration
-
Result
-
Round 1 - Aptitude Test 

They gave a set of aptitude questions and time to complete it was 60 mins. It was not too difficult to clear

Round 2 - One-on-one 

(2 Questions)

  • Q1. Why do you want to join this internship program?
  • Ans. 

    I want to join this internship program to gain practical experience in my field of study and to learn from industry professionals.

    • Gain practical experience in my field of study

    • Learn from industry professionals

    • Enhance my skills and knowledge

    • Networking opportunities

    • Potential for future employment

  • Answered by AI
  • Q2. Questions about my educational background?
Round 3 - HR 

(1 Question)

  • Q1. What are your strengths and weaknesses?
  • Ans. 

    My strengths include strong communication skills and attention to detail. My weaknesses include being overly critical of my own work and sometimes struggling with time management.

    • Strengths: strong communication skills

    • Strengths: attention to detail

    • Weaknesses: overly critical of my own work

    • Weaknesses: sometimes struggle with time management

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and express your interests

Internship Trainee Interview Questions asked at other Companies

Q1. Tell about your UG project? How will you design a table for 1 tonne load and what are all the consideration needed for it? Tell the Equations you know in strength of Materials? What are manufacturing processes involved to fabricate ball bea... read more
View answer (2)

Get interview-ready with Top Sutherland Global Services Interview Questions

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. What is credentialing and initial credentialing

Credentialing Specialist Interview Questions asked at other Companies

Q1. What is credentialing and initial credentialing
Add answer

Jobs at Sutherland Global Services

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Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I was interviewed in Feb 2025.

Round 1 - Group Discussion 

What is an essential need of a cu stomer?

Round 2 - Aptitude Test 

How should one treat a customer?

Interview Preparation Tips

Interview preparation tips for other job seekers - You should be confident

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (21)
Interview experience
1
Bad
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. About contracts
  • Q2. In-depth specification about contract
  • Ans. 

    An in-depth specification about a contract includes detailed terms, conditions, obligations, and rights of parties involved.

    • Include specific details on parties involved in the contract

    • Outline the scope of work or services to be provided

    • Specify payment terms and conditions

    • Detail any deadlines or milestones to be met

    • Address dispute resolution mechanisms

    • Include clauses on termination and breach of contract

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - i have made all answers clears, but after reaching them also they said yes you are selected but waited for two weeks no calls came. very bad professionalism.

Legal Specialist Interview Questions asked at other Companies

Q1. in-depth specification about contract
View answer (1)

Interview Questions & Answers

user image Anonymous

posted on 13 Sep 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
-

I applied via Naukri.com

Round 1 - Technical 

(1 Question)

  • Q1. What are the different types of wait in Selenium?
  • Ans. 

    Types of waits in Selenium include Implicit Wait, Explicit Wait, and Fluent Wait.

    • Implicit Wait: Waits for a certain amount of time before throwing a NoSuchElementException.

    • Explicit Wait: Waits for a certain condition to occur before proceeding further in the code.

    • Fluent Wait: Waits for a condition to be true with a defined polling frequency.

    • Example: driver.manage().timeouts().implicitlyWait(10, TimeUnit.SECONDS);

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. What was the pervious work experience
  • Ans. 

    I have 3 years of experience in customer support roles at various companies.

    • Worked as a Customer Support Representative at Company X for 2 years

    • Handled customer inquiries, resolved issues, and provided product information

    • Managed a team of support agents at Company Y for 1 year

  • Answered by AI
Round 2 - Group Discussion 

Any topic did you speak about fluently

Interview Preparation Tips

Interview preparation tips for other job seekers - be prepare before the interview

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (21)

What people are saying about Sutherland Global Services

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Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services interview?
Sutherland Global Services interview process usually has 2-3 rounds. The most common rounds in the Sutherland Global Services interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Sutherland Global Services interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are Customer Service, Communication Skills, International Voice Process, Recruitment and Talent Acquisition.
What are the top questions asked in Sutherland Global Services interview?

Some of the top questions asked at the Sutherland Global Services interview -

  1. What will you do if you were given 1 millions in amount in your hand. How will ...read more
  2. How to find issues in Ram related to trouble shoot...read more
  3. Your preferred game and how to play...read more
How long is the Sutherland Global Services interview process?

The duration of Sutherland Global Services interview process can vary, but typically it takes about less than 2 weeks to complete.

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Sutherland Global Services Interview Process

based on 568 interviews

Interview experience

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Sutherland Global Services Reviews and Ratings

based on 7k reviews

3.6/5

Rating in categories

3.4

Skill development

3.5

Work-life balance

3.3

Salary

3.4

Job security

3.5

Company culture

3.0

Promotions

3.4

Work satisfaction

Explore 7k Reviews and Ratings
Software Engineer Development or Testing

Bangalore / Bengaluru

3-10 Yrs

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Hyderabad / Secunderabad

4-5 Yrs

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