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3.7

based on 6.5k Reviews

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Sutherland Global Services Interview Questions, Process, and Tips

Updated 7 Jan 2025

Top Sutherland Global Services Interview Questions and Answers

View all 98 questions

Sutherland Global Services Interview Experiences

Popular Designations

597 interviews found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
-
Result
-
Round 1 - Aptitude Testย 

They gave a set of aptitude questions and time to complete it was 60 mins. It was not too difficult to clear

Round 2 - One-on-oneย 

(2 Questions)

  • Q1. Why do you want to join this internship program?
  • Ans. 

    I want to join this internship program to gain practical experience in my field of study and to learn from industry professionals.

    • Gain practical experience in my field of study

    • Learn from industry professionals

    • Enhance my skills and knowledge

    • Networking opportunities

    • Potential for future employment

  • Answered by AI
  • Q2. Questions about my educational background?
Round 3 - HRย 

(1 Question)

  • Q1. What are your strengths and weaknesses?
  • Ans. 

    My strengths include strong communication skills and attention to detail. My weaknesses include being overly critical of my own work and sometimes struggling with time management.

    • Strengths: strong communication skills

    • Strengths: attention to detail

    • Weaknesses: overly critical of my own work

    • Weaknesses: sometimes struggle with time management

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and express your interests

Internship Trainee Interview Questions asked at other Companies

Q1.ย Tell about your UG project? How will you design a table for 1 tonne load and what are all the consideration needed for it? Tell the Equations you know in strength of Materials? What are manufacturing processes involved to fabricate ball bea... read more
View answer (1)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-oneย 

(1 Question)

  • Q1. What is credentialing and initial credentialing

Credentialing Specialist Interview Questions asked at other Companies

Q1.ย What is credentialing and initial credentialing
Add answer
Interview experience
1
Bad
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Jul 2024.ย There was 1 interview round.

Round 1 - Technicalย 

(2 Questions)

  • Q1. About contracts
  • Q2. In-depth specification about contract
  • Ans. 

    An in-depth specification about a contract includes detailed terms, conditions, obligations, and rights of parties involved.

    • Include specific details on parties involved in the contract

    • Outline the scope of work or services to be provided

    • Specify payment terms and conditions

    • Detail any deadlines or milestones to be met

    • Address dispute resolution mechanisms

    • Include clauses on termination and breach of contract

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - i have made all answers clears, but after reaching them also they said yes you are selected but waited for two weeks no calls came. very bad professionalism.

Legal Specialist Interview Questions asked at other Companies

Q1.ย in-depth specification about contract
View answer (1)

QA Automation Interview Questions & Answers

user image Anonymous

posted on 13 Sep 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
-

I applied via Naukri.com

Round 1 - Technicalย 

(1 Question)

  • Q1. What are the different types of wait in Selenium?
  • Ans. 

    Types of waits in Selenium include Implicit Wait, Explicit Wait, and Fluent Wait.

    • Implicit Wait: Waits for a certain amount of time before throwing a NoSuchElementException.

    • Explicit Wait: Waits for a certain condition to occur before proceeding further in the code.

    • Fluent Wait: Waits for a condition to be true with a defined polling frequency.

    • Example: driver.manage().timeouts().implicitlyWait(10, TimeUnit.SECONDS);

  • Answered by AI

Skills evaluated in this interview

Sutherland Global Services interview questions for popular designations

ย Associate

ย (31)

ย Customer Service Associate

ย (29)

ย Customer Service Executive

ย (25)

ย Non Voice Process Associate

ย (20)

ย Senior Associate

ย (19)

ย Customer Care Executive

ย (17)

ย Non Voice Customer Care Executive

ย (15)

ย NON Voice Process

ย (15)

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Oct 2024.ย There were 2 interview rounds.

Round 1 - HRย 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. What was the pervious work experience
  • Ans. 

    I have 3 years of experience in customer support roles at various companies.

    • Worked as a Customer Support Representative at Company X for 2 years

    • Handled customer inquiries, resolved issues, and provided product information

    • Managed a team of support agents at Company Y for 1 year

  • Answered by AI
Round 2 - Group Discussionย 

Any topic did you speak about fluently

Interview Preparation Tips

Interview preparation tips for other job seekers - be prepare before the interview

Customer Support Executive Interview Questions asked at other Companies

Q1.ย Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (20)

Get interview-ready with Top Sutherland Global Services Interview Questions

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jun 2024.ย There were 3 interview rounds.

Round 1 - HRย 

(2 Questions)

  • Q1. Discuss about any topic for 5 mins.
  • Ans. 

    The impact of social media on mental health

    • Introduction to social media and its prevalence in society

    • Discuss the potential negative effects on mental health such as increased anxiety and depression

    • Explore the role of cyberbullying and comparison on social media platforms

    • Highlight the importance of setting boundaries and practicing self-care while using social media

    • Provide tips for maintaining a healthy relationship wit

  • Answered by AI
  • Q2. Introduction about yourself
  • Ans. 

    Experienced customer service professional with strong communication skills and a passion for helping others.

    • Over 5 years of experience in customer service roles

    • Excellent communication skills, both written and verbal

    • Strong problem-solving abilities

    • Passionate about providing top-notch service to customers

    • Ability to remain calm and professional in challenging situations

  • Answered by AI
Round 2 - Aptitude Testย 

All about appititube and customer service based questions like how would you deal with the customers.

Round 3 - Behavioralย 

(2 Questions)

  • Q1. All about your personal details?
  • Q2. Why sutherland?
  • Ans. 

    Sutherland offers a supportive work environment, opportunities for growth, and a strong focus on customer satisfaction.

    • Sutherland provides extensive training and development programs for employees.

    • The company values diversity and inclusion in the workplace.

    • Sutherland has a reputation for excellent customer service and innovative solutions.

    • The company offers competitive benefits and opportunities for career advancement.

  • Answered by AI

Top Sutherland Global Services Customer Service Associate Interview Questions and Answers

Q1.ย Your preferred game and how to play it
View answer (12)

Customer Service Associate Interview Questions asked at other Companies

Q1.ย Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (38)

Jobs at Sutherland Global Services

View all
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jun 2024.ย There were 3 interview rounds.

Round 1 - Aptitude Testย 

Normal aptitude test

Round 2 - HRย 

(2 Questions)

  • Q1. About experience
  • Q2. GDS knowledge
Round 3 - Technicalย 

(2 Questions)

  • Q1. What knowledge do you have about Amadeus?
  • Ans. 

    Amadeus is a global distribution system (GDS) used by travel agencies and airlines for booking flights, hotels, car rentals, and other travel services.

    • Amadeus provides access to a vast database of travel-related information, allowing users to search, book, and manage travel reservations.

    • It is commonly used by travel agents to check flight availability, compare prices, and make bookings for customers.

    • Amadeus also offers...

  • Answered by AI
  • Q2. Amadeus command

Interview Preparation Tips

Interview preparation tips for other job seekers - Before joining, make sure to review all terms and conditions. The HR panel is not trustworthy.

Transaction Processing Associate Interview Questions asked at other Companies

Q1.ย How much money your father needs to buy food for your family?
View answer (2)

Customer Service Executive interview

user image Sangram Singh Vlogs

posted on 21 Nov 2021

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Nov 2024.ย There was 1 interview round.

Round 1 - Group Discussionย 

They conducted gd round ask about how to handle the customer quarries and how to solve them

Customer Executive Interview Questions asked at other Companies

Q1.ย How to gain in Pepsi share growth
View answer (29)
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Apr 2024.ย There was 1 interview round.

Round 1 - One-on-oneย 

(5 Questions)

  • Q1. My self confidence
  • Q2. How are you doing
  • Q3. I am fine, nothing will be done then I will send me job
  • Q4. How much money salary expectation
  • Q5. I am job work from salary expectation

Data Entry Operator Interview Questions asked at other Companies

Q1.ย What is skills matrix of Return center Department?
View answer (41)

Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services interview?
Sutherland Global Services interview process usually has 2-3 rounds. The most common rounds in the Sutherland Global Services interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Sutherland Global Services interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are Customer Service, Communication Skills, International Voice Process, Recruitment and Talent Acquisition.
What are the top questions asked in Sutherland Global Services interview?

Some of the top questions asked at the Sutherland Global Services interview -

  1. What will you do if you were given 1 millions in amount in your hand. How will ...read more
  2. How to find issues in Ram related to trouble shoot...read more
  3. How do you convince a customer even if he don't want to buy the product from ...read more
How long is the Sutherland Global Services interview process?

The duration of Sutherland Global Services interview process can vary, but typically it takes about less than 2 weeks to complete.

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Sutherland Global Services Interview Process

based on 241 interviews in last 1 year

Interview experience

4
ย ย 
Good
View more

People are getting interviews through

based on 434 Sutherland Global Services interviews
Job Portal
WalkIn
Campus Placement
Referral
Company Website
Recruitment Consultant
32%
23%
13%
11%
9%
2%
10% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Join Sutherland Global Services We are a digital transformation company. We make digital ๐ก๐ฎ๐ฆ๐š๐งโ„ข

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Sutherland Global Services Reviews and Ratings

based on 6.5k reviews

3.7/5

Rating in categories

3.4

Skill development

3.5

Work-Life balance

3.3

Salary & Benefits

3.5

Job Security

3.6

Company culture

3.1

Promotions/Appraisal

3.4

Work Satisfaction

Explore 6.5k Reviews and Ratings
Executive Assistant

Chennai

6-11 Yrs

Not Disclosed

Product Owner - Healthcare Domain

Bangalore / Bengaluru

6-11 Yrs

Not Disclosed

Immediate openings For PMO

Hyderabad / Secunderabad

4-8 Yrs

Not Disclosed

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