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Sutherland Global Services Interview Questions, Process, and Tips

Updated 26 Feb 2025

Top Sutherland Global Services Interview Questions and Answers

View all 112 questions

Sutherland Global Services Interview Experiences

Popular Designations

620 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. How do you handle conflicts at work?
  • Ans. 

    I address conflicts by actively listening, understanding all perspectives, and finding a mutually beneficial solution.

    • Actively listen to all parties involved

    • Seek to understand each person's perspective

    • Collaborate to find a mutually beneficial solution

    • Maintain professionalism and respect throughout the process

  • Answered by AI
  • Q2. What were your roles and responsibilities at your previous company?
  • Ans. 

    I was responsible for managing client relationships, leading project teams, and overseeing project deliverables.

    • Managed client relationships to ensure satisfaction and retention

    • Led project teams to meet deadlines and deliver high-quality work

    • Oversaw project deliverables to ensure they met client expectations

    • Collaborated with cross-functional teams to achieve project goals

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and compose, be prepared for with firm answers on behavioral questions because most of the interviewers check soft skills.

Senior Associate Interview Questions asked at other Companies

Q1. On an average, how many invoices can you process in a day?
View answer (10)
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2024. There were 6 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Self Introduction with Personal and educational background
  • Q2. Why do you choose Sutherland?
  • Q3. What about your future plans ?
  • Ans. • Don't say about your educational or proffesional plans. We have to answer that we are looking into Sutherland with complete dedication, We want a longer career with the same.
  • Answered Anonymously
Round 2 - Assignment 

Essay and Email Writing using SHL Assessment Portal.

Round 3 - One-on-one 

(1 Question)

  • Q1. Round 1 questions repeated in a fluent manner.
Round 4 - Assignment 

Minimum Skill Assessment Test

Round 5 - Typing Test 

(1 Question)

  • Q1. Typing test that requires 30 WPM with 96% accuracy within atleast 3 minute.
Round 6 - HR 

(1 Question)

  • Q1. Salary negotiation if there is any experience.

CS Internet Associate Interview Questions asked at other Companies

Q1. Cons and pros of social media or else about social media
View answer (1)

Non Voice & voice Customer Service Associate Interview Questions & Answers

user image Anonymous

posted on 3 Apr 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Aptitude is a test is used to determine skils

Round 2 - One-on-one 

(5 Questions)

  • Q1. Tell us something about yourself
  • Q2. Why should we hire you
  • Q3. Are you comfortable with night shifts
  • Q4. What are your strength and weakness
  • Q5. Do you have any questions for me
Interview experience
1
Bad
Difficulty level
Hard
Process Duration
2-4 weeks
Result
No response

I applied via Job Portal and was interviewed in Dec 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Worst set of questions

Round 2 - Coding Test 

Advanced DSA for entry level role

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join this company

Web Developer Interview Questions asked at other Companies

Q1. Check Indices With Given DifferenceYou are given an integer array 'ARR' of size ‘N’ and two integers ‘A’ and ‘B’. You need to find if there are two distinct indices in the array, such that the absolute difference of values on those indices ... read more
View answer (4)

Sutherland Global Services interview questions for popular designations

 Associate

 (31)

 Customer Service Associate

 (31)

 Customer Service Executive

 (25)

 Non Voice Process Associate

 (21)

 Senior Associate

 (20)

 Customer Care Executive

 (17)

 Non Voice Customer Care Executive

 (16)

 Voice Process Executive

 (15)

Team Lead Operations Interview Questions & Answers

user image ashitosh sabbanwar

posted on 15 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduce about college experience?
  • Q2. Some hidden things you liked in your management?
Round 2 - Group Discussion 

Choose your own topic and explain to others?

Round 3 - HR 

(2 Questions)

  • Q1. How much salary do you expect?
  • Q2. Why should we hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - Kindly be attentive and confident

Team Lead Operations Interview Questions asked at other Companies

Q1. What was thr volume of shipment handled per day in previous designation ?
View answer (19)

Get interview-ready with Top Sutherland Global Services Interview Questions

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Not Selected

I applied via Walk-in and was interviewed in Jul 2024. There were 3 interview rounds.

Round 1 - Group Discussion 

Self introduction in group discussion

Round 2 - Assignment 

Voice assessment through system

Round 3 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Why should you refer this job
  • Ans. 

    I believe in the company's values and culture, and I am confident in my ability to contribute positively to the team.

    • I have researched the company and its reputation in the industry, and I am impressed by the opportunities for growth and development.

    • I have the necessary skills and experience that align with the job requirements, making me a suitable candidate for the position.

    • I have a strong work ethic and a passion fo...

  • Answered by AI

NON Voice Process Interview Questions asked at other Companies

Q1. What is mortgage value
View answer (35)

Jobs at Sutherland Global Services

View all
Interview experience
4
Good
Difficulty level
Hard
Process Duration
More than 8 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self intro they asked
  • Q2. Some questions about your resume

International Voice Process Executive Interview Questions asked at other Companies

Q1. What is inbound and outbound calls?
View answer (2)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

They give one topic, then we want to speak about that topic minimum 2 to 3 minutes

Round 2 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. Some technical questions

Non Voice Customer Care Executive Interview Questions asked at other Companies

Q1. What is the voice and non voice processing and it roles ?
View answer (1)
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Introduction round
Round 2 - Behavioral 

(1 Question)

  • Q1. Personal info and many more

Interview Preparation Tips

Interview preparation tips for other job seekers - I just don't like the time management of this company they simply wait us till 8:00 pm for the 2nd round which is manager round and at the end the just rejects us the the don't have vacancy so it's my personal advice that if u go for the interview make sure all the things when manager will come whether he come or not

Non Voice Customer Care Executive Interview Questions asked at other Companies

Q1. What is the voice and non voice processing and it roles ?
View answer (1)
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(5 Questions)

  • Q1. They only checking your communication skill
  • Q2. Also see grammar skills
  • Q3. Tell about yourself
  • Q4. Pros & cons of social media
  • Q5. What is your Long term goal

Non Voice Customer Care Executive Interview Questions asked at other Companies

Q1. What is the voice and non voice processing and it roles ?
View answer (1)

What people are saying about Sutherland Global Services

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a sme
1w
How much can we ask for a SME role with 8 years of experience in Healthcare??
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Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services interview?
Sutherland Global Services interview process usually has 2-3 rounds. The most common rounds in the Sutherland Global Services interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Sutherland Global Services interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are Customer Service, Communication Skills, International Voice Process, Recruitment and Talent Acquisition.
What are the top questions asked in Sutherland Global Services interview?

Some of the top questions asked at the Sutherland Global Services interview -

  1. What will you do if you were given 1 millions in amount in your hand. How will ...read more
  2. How to find issues in Ram related to trouble shoot...read more
  3. Your preferred game and how to play...read more
How long is the Sutherland Global Services interview process?

The duration of Sutherland Global Services interview process can vary, but typically it takes about less than 2 weeks to complete.

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Sutherland Global Services Interview Process

based on 562 interviews

Interview experience

3.9
  
Good
View more
Join Sutherland Global Services We are a digital transformation company. We make digital 𝐡𝐮𝐦𝐚𝐧™

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Sutherland Global Services Reviews and Ratings

based on 6.9k reviews

3.6/5

Rating in categories

3.4

Skill development

3.5

Work-life balance

3.3

Salary

3.4

Job security

3.5

Company culture

3.0

Promotions

3.4

Work satisfaction

Explore 6.9k Reviews and Ratings
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