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3.7

based on 6.5k Reviews

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Sutherland Global Services Interview Questions, Process, and Tips

Updated 7 Jan 2025

Top Sutherland Global Services Interview Questions and Answers

View all 98 questions

Sutherland Global Services Interview Experiences

Popular Designations

597 interviews found

Non Voice & voice Customer Service Associate Interview Questions & Answers

user image Anonymous

posted on 3 Apr 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2024.ย There were 2 interview rounds.

Round 1 - Aptitude Testย 

Aptitude is a test is used to determine skils

Round 2 - One-on-oneย 

(5 Questions)

  • Q1. Tell us something about yourself
  • Q2. Why should we hire you
  • Q3. Are you comfortable with night shifts
  • Q4. What are your strength and weakness
  • Q5. Do you have any questions for me

Team Lead Operations Interview Questions & Answers

user image ashitosh sabbanwar

posted on 15 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-oneย 

(2 Questions)

  • Q1. Introduce about college experience?
  • Q2. Some hidden things you liked in your management?
Round 2 - Group Discussionย 

Choose your own topic and explain to others?

Round 3 - HRย 

(2 Questions)

  • Q1. How much salary do you expect?
  • Q2. Why should we hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - Kindly be attentive and confident

Team Lead Operations Interview Questions asked at other Companies

Q1.ย What was thr volume of shipment handled per day in previous designation ?
View answer (19)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Not Selected

I applied via Walk-in and was interviewed in Jul 2024.ย There were 3 interview rounds.

Round 1 - Group Discussionย 

Self introduction in group discussion

Round 2 - Assignmentย 

Voice assessment through system

Round 3 - HRย 

(2 Questions)

  • Q1. Self introduction
  • Q2. Why should you refer this job
  • Ans. 

    I believe in the company's values and culture, and I am confident in my ability to contribute positively to the team.

    • I have researched the company and its reputation in the industry, and I am impressed by the opportunities for growth and development.

    • I have the necessary skills and experience that align with the job requirements, making me a suitable candidate for the position.

    • I have a strong work ethic and a passion fo...

  • Answered by AI

NON Voice Process Interview Questions asked at other Companies

Q1.ย What is mortgage value
View answer (35)
Interview experience
4
Good
Difficulty level
Hard
Process Duration
More than 8 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Jun 2024.ย There was 1 interview round.

Round 1 - One-on-oneย 

(2 Questions)

  • Q1. Self intro they asked
  • Q2. Some questions about your resume

International Voice Process Executive Interview Questions asked at other Companies

Q1.ย What is inbound and outbound calls?
View answer (2)

Sutherland Global Services interview questions for popular designations

ย Associate

ย (31)

ย Customer Service Associate

ย (29)

ย Customer Service Executive

ย (25)

ย Non Voice Process Associate

ย (20)

ย Senior Associate

ย (19)

ย Customer Care Executive

ย (17)

ย Non Voice Customer Care Executive

ย (15)

ย NON Voice Process

ย (15)

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jun 2024.ย There were 2 interview rounds.

Round 1 - Group Discussionย 

They give one topic, then we want to speak about that topic minimum 2 to 3 minutes

Round 2 - One-on-oneย 

(2 Questions)

  • Q1. Self introduction
  • Q2. Some technical questions

Non Voice Customer Care Executive Interview Questions asked at other Companies

Q1.ย What is the voice and non voice processing and it roles ?
View answer (1)

Get interview-ready with Top Sutherland Global Services Interview Questions

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HRย 

(1 Question)

  • Q1. Introduction round
Round 2 - Behavioralย 

(1 Question)

  • Q1. Personal info and many more

Interview Preparation Tips

Interview preparation tips for other job seekers - I just don't like the time management of this company they simply wait us till 8:00 pm for the 2nd round which is manager round and at the end the just rejects us the the don't have vacancy so it's my personal advice that if u go for the interview make sure all the things when manager will come whether he come or not

Non Voice Customer Care Executive Interview Questions asked at other Companies

Q1.ย What is the voice and non voice processing and it roles ?
View answer (1)

Jobs at Sutherland Global Services

View all
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HRย 

(5 Questions)

  • Q1. They only checking your communication skill
  • Q2. Also see grammar skills
  • Q3. Tell about yourself
  • Q4. Pros & cons of social media
  • Q5. What is your Long term goal

Non Voice Customer Care Executive Interview Questions asked at other Companies

Q1.ย What is the voice and non voice processing and it roles ?
View answer (1)

US Recruiter interview

user image Mad Over Makings

posted on 21 Nov 2021

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2024.ย There were 2 interview rounds.

Round 1 - Assignmentย 

First round of the interview is assessment round where they gives a topic we have to write a paragraph on that topic

Round 2 - One-on-oneย 

(2 Questions)

  • Q1. After completing first round of interview successfully the second round would be face to face where they only check your communication
  • Q2. All about your resume and what your answer for previous question

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold they wonโ€™t judge you they only check your communication

Customer Care Executive Interview Questions asked at other Companies

Q1.ย What would you do if you win 1billion dollar lottey?
View answer (39)

Telecaller Interview Questions & Answers

user image Anonymous

posted on 1 Sep 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2024.ย There were 2 interview rounds.

Round 1 - HRย 

(3 Questions)

  • Q1. Tell about ur self.?
  • Ans. 

    I am a dedicated and enthusiastic individual with excellent communication skills and a passion for helping others.

    • Experienced in customer service and sales

    • Strong communication skills

    • Ability to work well under pressure

    • Passionate about providing excellent service to customers

  • Answered by AI
  • Q2. What is your roll and responsibility.?
  • Ans. 

    As a Telecaller, my role is to make outbound calls to potential customers, promote products or services, and generate leads for the sales team.

    • Making outbound calls to potential customers

    • Promoting products or services

    • Generating leads for the sales team

    • Handling customer inquiries and resolving issues

    • Maintaining call records and updating customer information

  • Answered by AI
  • Q3. Why i should hire you.?
  • Ans. 

    I am a dedicated and experienced telecaller with excellent communication skills and a proven track record of achieving sales targets.

    • I have a strong background in sales and customer service.

    • I am highly motivated and have a positive attitude towards achieving goals.

    • I have excellent communication skills and can effectively engage with customers over the phone.

    • I have a proven track record of meeting and exceeding sales ta

  • Answered by AI
Round 2 - Group Discussionย 

Explained about package and can facility

Interview Preparation Tips

Topics to prepare for Sutherland Global Services Telecaller interview:
  • Management
Interview preparation tips for other job seekers - Prepare good towards interview

Telecaller Interview Questions asked at other Companies

Q1.ย 1.What is the Excel? Excel is a short cut method and easy to method 2.What is the vlookup? Vlookup is a mapping in the one file to another file 3.Tell me about cut, copy, paste? Cut: Ctrl+p Copy: Ctrl+c Paste: Ctrl+v File save: Ctrl+s 4.wha... read more
View answer (1)

Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services interview?
Sutherland Global Services interview process usually has 2-3 rounds. The most common rounds in the Sutherland Global Services interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Sutherland Global Services interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are Customer Service, Communication Skills, International Voice Process, Recruitment and Talent Acquisition.
What are the top questions asked in Sutherland Global Services interview?

Some of the top questions asked at the Sutherland Global Services interview -

  1. What will you do if you were given 1 millions in amount in your hand. How will ...read more
  2. How to find issues in Ram related to trouble shoot...read more
  3. How do you convince a customer even if he don't want to buy the product from ...read more
How long is the Sutherland Global Services interview process?

The duration of Sutherland Global Services interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Sutherland Global Services Interview Process

based on 241 interviews in last 1 year

Interview experience

4
ย ย 
Good
View more

People are getting interviews through

based on 434 Sutherland Global Services interviews
Job Portal
WalkIn
Campus Placement
Referral
Company Website
Recruitment Consultant
32%
23%
13%
11%
9%
2%
10% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Join Sutherland Global Services We are a digital transformation company. We make digital ๐ก๐ฎ๐ฆ๐š๐งโ„ข

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Sutherland Global Services Reviews and Ratings

based on 6.5k reviews

3.7/5

Rating in categories

3.4

Skill development

3.5

Work-Life balance

3.3

Salary & Benefits

3.5

Job Security

3.6

Company culture

3.1

Promotions/Appraisal

3.4

Work Satisfaction

Explore 6.5k Reviews and Ratings
Executive Assistant

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6-11 Yrs

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Bangalore / Bengaluru

6-11 Yrs

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