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Sutherland Global Services Non Voice Customer Service Executive Interview Questions and Answers

Updated 21 Nov 2024

Sutherland Global Services Non Voice Customer Service Executive Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Oct 2024. There were 4 interview rounds.

Round 1 - Aptitude Test 

Aptitude test are exams that measures persons skills, abilities, and potential to success the ability role.

Round 2 - Coding Test 

Coding test is the technical skill of candidates coding skill.It's a chance for a candidate to demonstrate their ability to code and solve problems within a time limit.

Round 3 - Group Discussion 

A group discussion (GD) is a structured conversation where participants exchange ideas and perspectives on a specific topic. It can be used to assess a person's suitability for admission, scholarship, or a job, or as a qualitative research method to analyze how opinions and attitudes emerge.

Round 4 - Case Study 

Case study is an in-depth analysis of a real-world situation, such as a person, group, event, organization, or phenomenon.

Interview Preparation Tips

Interview preparation tips for other job seekers - An interview invitation means your resume or networking strategy has caught the attention of an organization. Be prepared for the interview.
LinkedIn Groups can be a valuable resource for job seekers. There are groups for almost every type of job seeker, from general job search groups to specialized career change and remote work groups.
Be prepared for anything, act kindly to everyone, and send follow-up emails.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Walkin interview, self introduction, casual explanation against a particular topic.

Round 2 - Case Study 

Self introduction, Define Company job description, shift, salary package etc.

Interview Preparation Tips

Topics to prepare for Sutherland Global Services Non Voice Customer Service Executive interview:
  • Assesment

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. What is meschina learning
  • Ans. 

    Meschina learning is a type of machine learning algorithm that focuses on predicting outcomes based on historical data.

    • Meschina learning uses historical data to make predictions about future outcomes.

    • It is a subset of machine learning that focuses on pattern recognition and predictive modeling.

    • Examples include regression analysis, decision trees, and neural networks.

  • Answered by AI
  • Q2. What is artificial intelligence
  • Ans. 

    Artificial intelligence is the simulation of human intelligence processes by machines, especially computer systems.

    • AI involves the development of algorithms that can perform tasks that typically require human intelligence, such as visual perception, speech recognition, decision-making, and language translation.

    • Machine learning is a subset of AI that allows machines to learn from data and improve their performance over ...

  • Answered by AI
  • Q3. Why are you choices bpo
  • Ans. 

    I chose BPO because of the opportunities for growth, the dynamic work environment, and the chance to develop my communication skills.

    • Opportunities for career advancement

    • Dynamic work environment

    • Chance to improve communication skills

  • Answered by AI
  • Q4. What is fear in your clg life
  • Ans. 

    Fear in my college life was the pressure to perform well in exams and assignments.

    • Fear of failing exams and assignments

    • Fear of not meeting expectations of teachers and parents

    • Fear of not getting a good job after graduation

  • Answered by AI
  • Q5. While your work in BPO, And you will get a job in IT. Which role you choose
  • Ans. 

    I don’t want to change my company because I don’t have much knowledge on IT sector. But in BPO there is so many things to like 1. Interaction 2. Communication and after these I like to work in BPO

  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on a few keys strategies can significantly enhances your changes of Success. Started by tailoring your resume and cover letter each application to highlight how your skills and experiences align with the specific job requirements.
Network is equally important;
Actively connect with the professionals in your field

Finally Organised by track your application follow-up with thanks note, reinforcing your intrest And professionalism

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Self intro about yourself
Round 2 - HR 

(2 Questions)

  • Q1. Self intro about yourself
  • Q2. Why did you choose this field
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. First of hr asked about myself.
  • Q2. Then she asked about previous company. Why i left that company? When i left that company?That's all was the questions.
  • Q3. Why did get interest for this job?

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication should have fluent in English. Prompt answering on clients email and chat.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
Round 2 - One-on-one 

(1 Question)

  • Q1. Why should we hire you
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(9 Questions)

  • Q1. About my profile and about my falimy
  • Q2. After this you can tell about company
  • Q3. And salary packages and working swift with the company
  • Q4. And training period of tha company
  • Q5. When tha we know obout tha company and we can get knowledge in company
  • Q6. Iam can move to next posting
  • Q7. I will join a company immediately when you cal by company
  • Q8. Ok thank you sir its over
  • Q9. I will join in your company when you cal next day
Round 2 - Aptitude Test 

An exam used to determine an individual's skill or propensity to succeed in a given activity

Interview Preparation Tips

Topics to prepare for NTT Data Information Processing Services Non Voice Process Associate interview:
  • My internship
  • Auditor office
  • GST AND IGST
  • Stock Audit
  • Internal Audit
  • Payment Voucher
  • ITR FILING
  • Petty Cash
  • TALLY
  • MS Office
  • Excel
Interview preparation tips for other job seekers - Mobile job seeker in naukri
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Introduce your self
  • Q2. Talk on Social media
Round 2 - Aptitude Test 

Normal questions of appititude

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for self introduction and talk with confident
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Salary details and job timing
  • Q2. Only night shift

Interview Preparation Tips

Interview preparation tips for other job seekers - Need speed updates
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Measure a person ablity for Future knowledge

Round 3 - HR 

(1 Question)

  • Q1. Why should you choose this field ? I choose this field for my extra activities, developing my knowledge in this field .so many systems software technologies in this field so choose this.

Interview Preparation Tips

Interview preparation tips for other job seekers - Hlo jobseeker please do wait for your job.juzt think and choose your career path.

Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services Non Voice Customer Service Executive interview?
Sutherland Global Services interview process usually has 3 rounds. The most common rounds in the Sutherland Global Services interview process are Group Discussion, Case Study and Aptitude Test.

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based on 2 Sutherland Global Services interviews
WalkIn
Job Portal
50%
50%
Moderate Confidence
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Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Join Sutherland Global Services We are a digital transformation company. We make digital 𝐡𝐮𝐦𝐚𝐧™
16% less than the average Non Voice Customer Service Executive Salary in India
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Sutherland Global Services Non Voice Customer Service Executive Reviews and Ratings

based on 2 reviews

2.1/5

Rating in categories

1.8

Skill development

1.8

Work-Life balance

2.1

Salary & Benefits

2.1

Job Security

1.8

Company culture

2.1

Promotions/Appraisal

1.8

Work Satisfaction

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