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Tech Mahindra Non Voice Customer Service Executive Interview Questions and Answers
Tech Mahindra Non Voice Customer Service Executive Interview Experiences
2 interviews found
Non Voice Customer Service Executive Interview Questions & Answers
Namitha Chowdary
posted on 27 Jun 2024
Selected
I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.
(2 Questions)
- Q1. Tell me about yourself (Self Into..)
- Q2. What is Business Process Associate
- Ans.
A Business Process Associate is a professional responsible for managing and executing business processes within an organization.
Responsible for handling various business processes such as data entry, document processing, and customer support
Ensures smooth flow of operations and timely completion of tasks
May involve working with different departments to streamline processes and improve efficiency
Requires strong attentio...
Anonymous
I applied via Naukri.com and was interviewed in Sep 2023. There were 2 interview rounds.
(3 Questions)
- Q1. Self introduction
- Q2. Family background
- Q3. Knowing about goals
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- About marketing
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I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.
(2 Questions)
- Q1. What's your salary expectations
- Q2. What's your strength and weakness
Interview Preparation Tips
I applied via Walk-in and was interviewed before Nov 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Got a call by a customer and they complain about water got spoiled? How to solve that issue?
- Q2. My answer was ill say sorry about the inconvinence about the product and then ill be sending one of our executive to them to check on the product weathee it got spoiled or not if it is spoiled ill give the...
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed before Oct 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Self introduction about the process
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. How can i get HR contact for interview
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. What is wipro
I applied via Walk-in and was interviewed before Feb 2020. There were 5 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Why do you think you are appropriate for this job?
- Q2. I am a fresher and it's a great opportunity for me to work in a such a big organisation and starting my career with Wipro.. And as an answer to your question about the designation then I would say that lea...
- Q3. Why this job is important for you?
- Q4. As everyone want to get established in life I too have a dream of self establishment and starting my career with this big Organisation with a good salary which I was told I would get if I am selected is li...
Interview Preparation Tips
I applied via Referral and was interviewed in Mar 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. What is communication skill
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed in Sep 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Tell me about ur self
- Q2. Tell me about the bpo
- Ans.
BPO stands for Business Process Outsourcing. It involves contracting a third-party company to handle specific business processes.
BPOs can handle a variety of processes such as customer service, technical support, and data entry.
Companies outsource to BPOs to save costs and improve efficiency.
BPOs are often located in countries with lower labor costs, such as India and the Philippines.
BPOs may operate onshore, nearshore...
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Tech Mahindra Non Voice Customer Service Executive Interview Process
based on 2 interviews
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