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Tech Mahindra Non Voice Customer Service Executive Interview Questions and Answers

Updated 27 Jun 2024

Tech Mahindra Non Voice Customer Service Executive Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself (Self Into..)
  • Q2. What is Business Process Associate
  • Ans. 

    A Business Process Associate is a professional responsible for managing and executing business processes within an organization.

    • Responsible for handling various business processes such as data entry, document processing, and customer support

    • Ensures smooth flow of operations and timely completion of tasks

    • May involve working with different departments to streamline processes and improve efficiency

    • Requires strong attentio...

  • Answered by AI
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Self introduction
  • Q2. Family background
  • Q3. Knowing about goals

Interview Preparation Tips

Topics to prepare for Tech Mahindra Non Voice Customer Service Executive interview:
  • About marketing
Interview preparation tips for other job seekers - Be confident , be brave

Non Voice Customer Service Executive Interview Questions Asked at Other Companies

Q1. What is Business Process Associate
Q2. What is customer service?
asked in Genpact
Q3. what is anti money laundering
asked in Genpact
Q4. what is unsecured loan
asked in Jane Street
Q5. WAY OF QUESTION TREND

Interview questions from similar companies

I applied via Referral and was interviewed in Jul 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About me and the general knowledge questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was held for very short notice they asked all the general questions I gave them all the answers and sometimes because of the consultant I had to face a issue as a fresher it was nice

I applied via Recruitment Consultant and was interviewed in Jul 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What do You know about SHIKSHA ?
  • Q2. What reminds you to think of your mother everytime you eat

Interview Preparation Tips

Interview preparation tips for other job seekers - Politely admit if you dont know any of the interview answers and assure them whether you get the job or not but definitely will try to learn that.

I applied via Walk-in and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself
  • Q2. How did you spend yesterday/weekend?

Interview Preparation Tips

Interview preparation tips for other job seekers - You must have good communication skills mainly english language . The interview is to assess whether a candidate can speak english without making any grammatical error.

Interview Questionnaire 

1 Question

  • Q1. WHY INFOSYS

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Why do you want us to hire you?
  • Ans. It is a renowned company. Working for you would give me the opportunity to build upon my experience and skills in communication & sales as part of what I know would be a really inspiring and rewarding environment, based upon what I’ve heard about your company.
  • Answered Anonymously

Interview Preparation Tips

Topics to prepare for Wipro Customer Service Executive interview:
  • Google search
Interview preparation tips for other job seekers - If you want to impress your interviewer & get the job.

1. Share some fun facts & showcase your personality while introducing yourself.

2. Then focus on how you can help the company & how the company can help you in building your career.

3. Be negotiable” to demonstrate your flexibility in terms of salary.

4. Make sure the position aligns with your long-term goals.


All the best!

I applied via Recruitment Consulltant and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - HR 

(10 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Why are you looking for a change?
  • Q6. Where do you see yourself in 5 years?
  • Q7. What are your strengths and weaknesses?
  • Q8. Tell me about yourself.
  • Q9. Why do you think that you are fit for this job that you have applied for?
  • Q10. Would you be able to keep speaking to our customers just like you speak to your friends for long hours without getting tired?

Interview Preparation Tips

Topics to prepare for Wipro Customer Service Executive interview:
  • Personality Development
  • Communication Skills
  • Fluent English Speaking
  • Computer Basics
Interview preparation tips for other job seekers - After the 1st round of my interview, I had to wait for a long time before getting to know the outcome of my 1st round. It was almost the entire day that I sat at the reception skipping lunch just waiting for what`s next. 1st round was at 9am & I was responded with the next move at around 4pm,which kind of sounds like a long time but the thing to be noted is that not everybody held onto with me for their response...Rather we were just 3 members out of 8 who were patient enough to hold onto & we all 3 got selected at the end of the day.

So, my suggestion is that some good companies might check on your patience levels by making you wait for long hours at the interview itself but don`t run away saying that it`s taking too long.. Be cool & patient so that the popular saying "Patience Pays" would come to pass in your job hunt.

Interview Questionnaire 

1 Question

  • Q1. Reading credit card quires.

I applied via Company Website and was interviewed before Apr 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Assignment 
Round 3 - Aptitude Test 
Round 4 - HR 

(5 Questions)

  • Q1. Where do you see yourself in 5 years?
  • Q2. Why should we hire you?
  • Q3. What are your salary expectations?
  • Q4. What are your strengths and weaknesses?
  • Q5. Share details of your previous job.

Interview Preparation Tips

Interview preparation tips for other job seekers - This all experience i faced in interviews in many companies and good communication skills, thank you
.
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Tech Mahindra Interview FAQs

How many rounds are there in Tech Mahindra Non Voice Customer Service Executive interview?
Tech Mahindra interview process usually has 1-2 rounds. The most common rounds in the Tech Mahindra interview process are Resume Shortlist, One-on-one Round and HR.

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Tech Mahindra Non Voice Customer Service Executive Interview Process

based on 2 interviews

Interview experience

4
  
Good
View more

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Tech Mahindra Non Voice Customer Service Executive Salary
based on 10 salaries
₹2.2 L/yr - ₹3.9 L/yr
At par with the average Non Voice Customer Service Executive Salary in India
View more details

Tech Mahindra Non Voice Customer Service Executive Reviews and Ratings

based on 7 reviews

5.0/5

Rating in categories

4.6

Skill development

4.0

Work-life balance

4.2

Salary

4.5

Job security

4.6

Company culture

4.6

Promotions

4.6

Work satisfaction

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