AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
i
HCLTech
Compare
Filter interviews by
HCLTech Customer Service Associate Interview Questions and Answers
HCLTech Customer Service Associate Interview Experiences
4 interviews found
Anonymous
(1 Question)
- Q1. Project discussion
(1 Question)
- Q1. Tell me something about your self
Selected
I applied via Walk-in and was interviewed before May 2023. There was 1 interview round.
(3 Questions)
- Q1. Tell me about yourself?
- Q2. How you spend your last birthday
- Q3. How you spend your last weekend
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Jun 2021. There were 3 interview rounds.
Hr gave one topic to speak about that! Fluently in English!
(3 Questions)
- Q1. Tell me about yourself
- Q2. Whats your long term goal
- Q3. What books you have read
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Aug 2020. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Tell me about yourself
- Q2. Choose a topic and speak accordingly for atleast 2 minutes
- Ans.
The importance of effective communication in customer service
Effective communication builds trust and rapport with customers
It helps in understanding customer needs and providing appropriate solutions
Good communication reduces misunderstandings and conflicts
Examples: active listening, clear and concise language, empathy
Using positive language and tone to create a positive customer experience
- Q3. Tell me about your family
Interview Preparation Tips
Don't use fillers and try to keep everything to the point
HCLTech interview questions for designations
What people are saying about HCLTech
Interview questions from similar companies
I applied via Walk-in and was interviewed before Mar 2021. There were 3 interview rounds.
Basic mathematical questions asked along with a check of English speaking
(3 Questions)
- Q1. What are your salary expectations?
- Q2. Why should we hire you?
- Q3. Tell me about yourself.
Interview Preparation Tips
I applied via Referral and was interviewed before Jun 2021. There were 2 interview rounds.
(1 Question)
- Q1. According to my profile
Interview Preparation Tips
Kode Divya Sri
I applied via Naukri.com and was interviewed before Mar 2021. There were 4 interview rounds.
(1 Question)
- Q1. Concepts of financial statements and depth analysis of accounting
(2 Questions)
- Q1. What are your salary expectations?
- Q2. Why should we hire you?
Quick assignment to test soft skills and accounting standards
Interview Preparation Tips
I applied via Walk-in and was interviewed before Dec 2020. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. Accounting questions
Interview Preparation Tips
I applied via Referral and was interviewed before Mar 2021. There were 2 interview rounds.
Comprehensive skills were checked with ability of grammar and problem solving
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Sep 2021. There were 3 interview rounds.
Basic excel and grammar questions
A topic would be given to the candidates. Ex. "Pro's and Con's of social media"
(1 Question)
- Q1. Meaning of financial terms. My Self.
- Ans.
Financial terms refer to the vocabulary used in the world of finance and economics.
Financial terms include words and phrases related to investments, banking, accounting, and more.
Examples of financial terms include assets, liabilities, interest rates, dividends, and capital gains.
Understanding financial terms is important for making informed financial decisions and communicating effectively with financial professionals
Interview Preparation Tips
HCLTech Interview FAQs
Tell us how to improve this page.
HCLTech Interviews By Designations
- HCLTech Software Engineer Interview Questions
- HCLTech Technical Lead Interview Questions
- HCLTech Lead Engineer Interview Questions
- HCLTech Analyst Interview Questions
- HCLTech Senior Analyst Interview Questions
- HCLTech Senior Software Engineer Interview Questions
- HCLTech Technical Specialist Interview Questions
- HCLTech Software Developer Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Service Executive Interview Questions
- Customer Care Executive Interview Questions
- Customer Support Executive Interview Questions
- Customer Support Associate Interview Questions
- Senior Customer Relationship Officer Interview Questions
- Engineer- Customer Support Interview Questions
- Customer Executive Interview Questions
- Customer Service Representative Interview Questions
- Show more
HCLTech Customer Service Associate Interview Process
based on 2 interviews
Interview experience
Customer Service Associate Interview Questions from Similar Companies
Fast track your campus placements
HCLTech Customer Service Associate Reviews and Ratings
based on 19 reviews
Rating in categories
|
Software Engineer
23.4k
salaries
|  ₹1.9 L/yr - ₹8 L/yr |
|
Technical Lead
21.6k
salaries
| ₹7 L/yr - ₹28 L/yr |
|
Senior Software Engineer
16k
salaries
| ₹4.5 L/yr - ₹17 L/yr |
|
Lead Engineer
15.8k
salaries
| ₹4.1 L/yr - ₹14 L/yr |
|
Analyst
14.7k
salaries
| ₹0.8 L/yr - ₹6.5 L/yr |
TCS
Wipro
Accenture
Cognizant
- Home >
- Interviews >
- HCLTech Interview Questions >
- HCLTech Customer Service Associate Interview Questions
