2 Genpact Non Voice Customer Service Executive Interview Questions & Answers | Complete Prep Guide 2025

Genpact Non Voice Customer Service Executive Interview Experiences

1 interview found

Non Voice Customer Service Executive Interview Questions & Answers

Anonymous

posted on 12 Aug 2024

Interview experience

Bad

Difficulty level

Process Duration

Result

Round 1 - One-on-one

(2 Questions)

Q1. What is anti money laundering

Ans.

Anti money laundering (AML) refers to laws and regulations designed to prevent criminals from disguising illegally obtained funds as legitimate income.

AML laws require financial institutions to monitor and report suspicious activities to authorities.
Examples of suspicious activities include large cash transactions, structuring transactions to avoid reporting requirements, and transferring funds to high-risk countries.
A...

Answered by AI

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Q2. What is unsecured loan

Ans.

An unsecured loan is a type of loan that is not backed by collateral.

No collateral is required for approval
Interest rates are typically higher than secured loans
Credit score plays a significant role in approval
Examples: personal loans, credit cards

Answered by AI

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Interview questions from similar companies

Non Voice Customer Service Executive Interview Questions & Answers

TCS

Anonymous

posted on 26 Sep 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Campus Placement and was interviewed in Aug 2024. There were 3 interview rounds.

Round 1 - Aptitude Test

Regarding computer science

Round 2 - Technical

(2 Questions)

Q1. About computer science questions

Add your answer

Q2. Regarding computer based

Add your answer

Round 3 - HR

(1 Question)

Q1. About myself and regarding work

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's was good and i was selected regarding my skills

Non Voice Customer Service Executive Interview Questions & Answers

Wipro

posted on 4 Dec 2022

Interview experience

Average

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Campus Placement and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - One-on-one

(3 Questions)

Q1. Self introduction Nd we have to speak 2 to 5 minutes on any topic

Add your answer

Q2. Strengths nd weakness

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Q3. Why should we hire u

Add your answer

Interview Preparation Tips

Topics to prepare for Wipro Non Voice Customer Service Executive interview:

Role model
Ecommerce
Social Media
School Management
Dark movment

Interview preparation tips for other job seekers - We have to give our interview confidently because dis our first step for our future so if u don't know anything abt they asked jst say them sorry I don't know i definitely learn further that's it

Non Voice Customer Service Executive Interview Questions & Answers

Accenture

Anonymous

posted on 15 Jul 2023

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(5 Questions)

Q1. What about your self

Ans. Hi sir/ mam My self D.naveen Iam coming form Chennai ,Ashok piller

Answered Anonymously

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Q2. What about your education

Ans. Iam studying b.com accounting and finance

Answered Anonymously

Add your answer

Q3. Any special education

Add your answer

Q4. Where did you see yourself in the next five years

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Q5. Describe one incident that you faced most difficult in your life and how did you overcome that

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Round 3 - Aptitude Test

What is team leading?
Team Leader is responsible for implementing strategies that team members use to achieve a goal, delegating tasks based on each member's strengths and skills and offering the training necessary to complete certain tasks.

Non Voice Customer Service Executive Interview Questions & Answers

Wipro

Anonymous

posted on 26 Aug 2022

I applied via Naukri.com

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Case Study

English grammar passages

Interview Preparation Tips

Interview preparation tips for other job seekers - Iam very exciting to do work in a wipro and also learn new things

Non Voice Customer Service Executive Interview Questions & Answers

Accenture

Anonymous

posted on 7 Feb 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Walk-in and was interviewed in Jan 2024. There were 3 interview rounds.

Round 1 - Assignment

Aptitude test and after complete the test . Tell about your self

Round 2 - Group Discussion

Discuss about role . All student something tell about role and how to work on it

Round 3 - Technical

(1 Question)

Q1. Working process at system

Ans.

The working process at the system involves following a set of procedures and protocols to efficiently handle customer service tasks.

The customer service executive logs into the system using their credentials.
They receive customer queries or issues through the system.
They analyze the problem and search for solutions using the system's resources.
They communicate with the customers through chat or email, providing assista...

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Interview Preparation Tips

Interview preparation tips for other job seekers - Grateful day thanks for give the best appreciate

Skills evaluated in this interview

Non Voice Customer Service Executive Interview Questions & Answers

Cognizant

Anonymous

posted on 18 Nov 2022

I applied via AmbitionBox and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(2 Questions)

Q1. Show me my profile I'm interested for this role so that's why I'm asking for you

Add your answer

Q2. I'll do what you ask anything for me

Add your answer

Round 3 - HR

(1 Question)

Q1. Stability my strategy

Add your answer

Interview Preparation Tips

Topics to prepare for Cognizant Non Voice Customer Service Executive interview:

Any topic

Interview preparation tips for other job seekers - Thanks for asking to any kind of job role in this ambition box. It's good idea to improve our skills and experience

Non Voice Customer Service Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 19 Oct 2023

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Naukri.com and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(3 Questions)

Q1. Self introduction

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Q2. Family background

Add your answer

Q3. Knowing about goals

Add your answer

Interview Preparation Tips

Topics to prepare for Tech Mahindra Non Voice Customer Service Executive interview:

About marketing

Interview preparation tips for other job seekers - Be confident , be brave

Non Voice Customer Service Executive Interview Questions & Answers

Cognizant

Anonymous

posted on 28 Dec 2022

Interview experience

Bad

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

No response

I applied via Naukri.com and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(5 Questions)

Q1. Self introduction, qualification,where do u live

Add your answer

Q2. Tell me about this company

Add your answer

Q3. Why should be hire u

Add your answer

Q4. Comfortable in shifts

Add your answer

Q5. How much expected in package

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Iam looking for a job I have completed my degree in

Non Voice Customer Service Executive Interview Questions & Answers

Cognizant

Anonymous

posted on 31 Mar 2022

I applied via Referral and was interviewed in Mar 2022. There were 8 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Aptitude Test

Samala anusha

Round 3 - Aptitude Test

Samala anusha

Round 4 - Assignment

Samala anusha

Round 5 - Aptitude Test

Samala anysha

Round 6 - Aptitude Test

Samala Anusha

Round 7 - Aptitude Test

Samala Anusha

Round 8 - Aptitude Test

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare comon interview questions
Practice
Success a five minutes

Genpact Interview FAQs

How many rounds are there in Genpact Non Voice Customer Service Executive interview?

Genpact interview process usually has 1 rounds. The most common rounds in the Genpact interview process are One-on-one Round.

What are the top questions asked in Genpact Non Voice Customer Service Executive interview?

Some of the top questions asked at the Genpact Non Voice Customer Service Executive interview -

what is anti money launder...read more
what is unsecured l...read more

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Genpact Non Voice Customer Service Executive Interview Process

based on 2 interviews

Interview experience

Average

Wipro Non Voice Customer Service Executive Interview Questions

3.7

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Cognizant Non Voice Customer Service Executive Interview Questions

3.7

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3.5

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3.8

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3.6

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Process Developer 36.3k salaries	₹0 L/yr - ₹0 L/yr
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