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Accenture Non Voice Customer Service Executive Interview Questions and Answers
Accenture Non Voice Customer Service Executive Interview Experiences
2 interviews found
I applied via Walk-in and was interviewed in Jan 2024. There were 3 interview rounds.
Aptitude test and after complete the test . Tell about your self
Discuss about role . All student something tell about role and how to work on it
(1 Question)
- Q1. Working process at system
- Ans.
The working process at the system involves following a set of procedures and protocols to efficiently handle customer service tasks.
The customer service executive logs into the system using their credentials.
They receive customer queries or issues through the system.
They analyze the problem and search for solutions using the system's resources.
They communicate with the customers through chat or email, providing assista...
Interview Preparation Tips
Skills evaluated in this interview
Selected
I applied via Recruitment Consulltant and was interviewed in Jun 2023. There were 3 interview rounds.
(5 Questions)
- Q1. What about your self
- Ans. Hi sir/ mam My self D.naveen Iam coming form Chennai ,Ashok piller
- Q2. What about your education
- Ans. Iam studying b.com accounting and finance
- Q3. Any special education
- Q4. Where did you see yourself in the next five years
- Q5. Describe one incident that you faced most difficult in your life and how did you overcome that
What is team leading?
Team Leader is responsible for implementing strategies that team members use to achieve a goal, delegating tasks based on each member's strengths and skills and offering the training necessary to complete certain tasks.
Interview questions from similar companies
Non Voice Customer Service Executive Interview Questions & Answers
Wipro
Anonymous
posted on 8 Jan 2025
Selected
I applied via Naukri.com and was interviewed in Dec 2024. There were 2 interview rounds.
My name is Deenawale Saahil Singh. I recently graduated from St. Francis Xavier Degree College and completed my intermediate studies at Ratan Junior College. I attended Srinivasa High School for my schooling. I possess basic knowledge of computer applications including MS Office, MS Excel, MS Word, PowerPoint, and internet browsing. My hobbies include listening to music and wrestling. That is all about me; thank you.
My name is Deenawale saahil singh I have recently completed graduation from st francies Xavier Degree college and my Intermediate from Ratan junior college and schooling from srinivasa high school and.I have some basic knowledge of computer ms excel ms office ms word and browser internet. My hobbies are listening music and wrestling. That's all about me thank you.
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Non Voice Customer Service Executive Interview Questions & Answers
TCS
Anonymous
posted on 26 Sep 2024
Selected
I applied via Campus Placement and was interviewed in Aug 2024. There were 3 interview rounds.
Regarding computer science
(2 Questions)
- Q1. About computer science questions
- Q2. Regarding computer based
(1 Question)
- Q1. About myself and regarding work
Interview Preparation Tips
Non Voice Customer Service Executive Interview Questions & Answers
Genpact
Anonymous
posted on 12 Aug 2024
(2 Questions)
- Q1. What is anti money laundering
- Ans.
Anti money laundering (AML) refers to laws and regulations designed to prevent criminals from disguising illegally obtained funds as legitimate income.
AML laws require financial institutions to monitor and report suspicious activities to authorities.
Examples of suspicious activities include large cash transactions, structuring transactions to avoid reporting requirements, and transferring funds to high-risk countries.
A...
- Q2. What is unsecured loan
- Ans.
An unsecured loan is a type of loan that is not backed by collateral.
No collateral is required for approval
Interest rates are typically higher than secured loans
Credit score plays a significant role in approval
Examples: personal loans, credit cards
Non Voice Customer Service Executive Interview Questions & Answers
Tech Mahindra
Namitha Chowdary
posted on 27 Jun 2024
Selected
I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.
(2 Questions)
- Q1. Tell me about yourself (Self Into..)
- Q2. What is Business Process Associate
- Ans.
A Business Process Associate is a professional responsible for managing and executing business processes within an organization.
Responsible for handling various business processes such as data entry, document processing, and customer support
Ensures smooth flow of operations and timely completion of tasks
May involve working with different departments to streamline processes and improve efficiency
Requires strong attentio...
Non Voice Customer Service Executive Interview Questions & Answers
Cognizant
Anonymous
posted on 13 Jan 2024
I applied via Walk-in and was interviewed in Dec 2023. There were 2 interview rounds.
(4 Questions)
- Q1. Self Introduction
- Q2. Family background
- Q3. About concentrix
- Q4. My personal information
About one topic like bangalore,socail media like that
Non Voice Customer Service Executive Interview Questions & Answers
Wipro
Vadluri Akshaya
posted on 4 Dec 2022
I applied via Campus Placement and was interviewed in Jun 2022. There was 1 interview round.
(3 Questions)
- Q1. Self introduction Nd we have to speak 2 to 5 minutes on any topic
- Q2. Strengths nd weakness
- Q3. Why should we hire u
Interview Preparation Tips
- Role model
- Ecommerce
- Social Media
- School Management
- Dark movment
Non Voice Customer Service Executive Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 19 Oct 2023
I applied via Naukri.com and was interviewed in Sep 2023. There were 2 interview rounds.
(3 Questions)
- Q1. Self introduction
- Q2. Family background
- Q3. Knowing about goals
Interview Preparation Tips
- About marketing
Non Voice Customer Service Executive Interview Questions & Answers
Cognizant
Anonymous
posted on 18 Nov 2022
I applied via AmbitionBox and was interviewed in Oct 2022. There were 3 interview rounds.
(2 Questions)
- Q1. Show me my profile I'm interested for this role so that's why I'm asking for you
- Q2. I'll do what you ask anything for me
(1 Question)
- Q1. Stability my strategy
Interview Preparation Tips
- Any topic
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