Concentrix Corporation Technical Support Engineer Interview Questions, Process, and Tips

Q1. About ADDS,DNS,DHCP,DORA PROCESS,IP, NETWORK,OUTLOOK, TROUBLESHOOTING,EXCHANGE ONLINE,AZURE,WINDOWS.
Add your answer

Q1. About your personal and professional achievements
Add your answer
Q2. About network and troubleshooting
Add your answer

Q1. Introduce yourself, How Much salary you are expecting, Are you ok with Rotational Shifts
Add your answer

Q1. Versant or Essay writing
Add your answer

Q1. Introduction about job roles, Career growth, Salary discussions
Add your answer

Good it was easy and manageable

Q1. Previous experience
Add your answer
Q2. Can explain your previous role and experience
Add your answer

Q1. Why should we hire you
Ans. 
I have a strong technical background, excellent problem-solving skills, and a passion for helping customers.
• Extensive experience in troubleshooting technical issues

• Strong communication skills to effectively assist customers

• Proven track record of resolving complex problems efficiently
Answered by AI
Add your answer
Q2. Give the most suitable answer
Add your answer

Q1. Years of experience
Add your answer
Q2. Salary expectation
Add your answer

Q1. Tool based Listening
Add your answer
Q2. Tool Based Typing speed and accuracy
Add your answer

Q1. What is OSI Layer?
Ans. 
OSI Layer refers to the Open Systems Interconnection model, a conceptual framework that standardizes the functions of a telecommunication or computing system into seven distinct layers.
• OSI Layer stands for Open Systems Interconnection Layer.

• It is a conceptual framework that standardizes the functions of a telecommunication or computing system into seven distinct layers.

• Each layer has specific functions and interacts wi...read more
Answered by AI
Add your answer
Q2. What is DNS ?
Ans. 
DNS stands for Domain Name System, which translates domain names to IP addresses.
• DNS is like a phone book for the internet, translating human-readable domain names (like google.com) to IP addresses (like 172.217.3.206).

• It helps users access websites by typing in easy-to-remember domain names instead of complex IP addresses.

• DNS also helps in email delivery by translating domain names to IP addresses for mail servers.

• DNS...read more
Answered by AI
Add your answer
Q3. What is IP Address?
Ans. 
An IP address is a unique numerical label assigned to each device connected to a computer network.
• Consists of four sets of numbers separated by periods (e.g. 192.168.1.1)

• Used to identify and communicate with devices on a network

• Can be either IPv4 (32-bit) or IPv6 (128-bit)
Answered by AI
Add your answer
Q4. What is DHCP DORA process?
Ans. 
DHCP DORA process stands for Discover, Offer, Request, Acknowledge. It is the process through which a device obtains an IP address from a DHCP server.
• Discover: The device broadcasts a DHCP Discover message to find available DHCP servers.

• Offer: DHCP servers respond with a DHCP Offer message containing an available IP address.

• Request: The device sends a DHCP Request message to request the offered IP address.

• Acknowledge: ...read more
Answered by AI
Add your answer
Q5. What is TCP and UDP?
Ans. 
TCP and UDP are protocols used in computer networking to transmit data between devices.
• TCP (Transmission Control Protocol) is a connection-oriented protocol that ensures reliable data delivery.

• UDP (User Datagram Protocol) is a connectionless protocol that is faster but less reliable than TCP.

• TCP is used for applications that require reliable data transmission, such as web browsing and email.

• UDP is used for real-time ap...read more
Answered by AI
Add your answer

Q1. Are you ready to relocate ?
Ans. 
Yes, I am open to relocating for the right opportunity.
• I am willing to relocate for the right job opportunity that aligns with my career goals.

• I have experience moving for previous job positions and am comfortable with the process.

• I understand the importance of being flexible and adaptable in the tech industry.

• I am excited about the possibility of exploring new locations and cultures.
Answered by AI
Add your answer
Q2. What salary are you expecting?
Add your answer