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Concentrix Corporation Technical Support Engineer Interview Questions, Process, and Tips

Updated 16 Jan 2025

Top Concentrix Corporation Technical Support Engineer Interview Questions and Answers

View all 17 questions

Concentrix Corporation Technical Support Engineer Interview Experiences

34 interviews found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Basic & VNA round
Round 2 - Technical 

(1 Question)

  • Q1. They may share as they are hiring freshers

Interview Preparation Tips

Interview preparation tips for other job seekers - If you have no option you can join. If you are looking for a place to settle.
Sorry now its not that much healthy place to work with.

Interview Questionnaire 

4 Questions

  • Q1. What all components are present in a computer/laptop?
  • Ans. 

    A computer/laptop consists of various components that work together to perform tasks and process data.

    • Central Processing Unit (CPU) - the brain of the computer that performs calculations and executes instructions

    • Random Access Memory (RAM) - temporary storage for data and instructions that the CPU needs to access quickly

    • Hard Disk Drive (HDD) or Solid State Drive (SSD) - permanent storage for data and programs

    • Motherboard...

  • Answered by AI
  • Q2. List all the versions of Windows Operating Systems in chronological order.
  • Ans. 

    List of Windows Operating Systems in chronological order.

    • Windows 1.0 (1985)

    • Windows 2.0 (1987)

    • Windows 3.0 (1990)

    • Windows 95 (1995)

    • Windows 98 (1998)

    • Windows 2000 (2000)

    • Windows ME (2000)

    • Windows XP (2001)

    • Windows Vista (2006)

    • Windows 7 (2009)

    • Windows 8 (2012)

    • Windows 8.1 (2013)

    • Windows 10 (2015)

  • Answered by AI
  • Q3. What is the difference between a HDD and SSD?
  • Ans. 

    HDD is a traditional spinning hard drive, while SSD is a newer, faster type of drive that uses flash memory.

    • HDDs have moving parts, while SSDs do not

    • SSDs are faster and more reliable than HDDs

    • SSDs are more expensive than HDDs

    • HDDs have larger storage capacity than SSDs

    • Examples of HDDs: Western Digital Black, Seagate Barracuda

    • Examples of SSDs: Samsung 970 EVO, Crucial MX500

  • Answered by AI
  • Q4. How would you guide a new user to set up a printer?
  • Ans. 

    Guide a new user to set up a printer

    • Ask the user to connect the printer to the computer and turn it on

    • Check if the printer drivers are installed on the computer

    • If not, download and install the drivers from the manufacturer's website

    • Go to Control Panel > Devices and Printers > Add a printer

    • Select the printer from the list of available printers

    • Follow the on-screen instructions to complete the setup process

  • Answered by AI

Skills evaluated in this interview

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Q5. How to release previous IP which assign to your device?

I applied via Recruitment Consultant and was interviewed in Aug 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Wherever the interviewer asked questions that tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Give a short intro about yourself, like
* Start with your name.
*Give your place information.
*Education in short.
*Job experience if any.
*Family details in short.
that's it

I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 3 interview rounds.

Round 1 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Why are you looking for a change?
  • Q4. Tell me about yourself.
Round 2 - Aptitude Test 
Round 3 - Technical 

(3 Questions)

  • Q1. Regarding desktop troubleshooting.
  • Q2. Regarding BIOS setup.
  • Q3. Regarding OS installation.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just need to be confident on what ever we speak.

Concentrix Corporation interview questions for designations

 Technical Support

 (5)

 Technical Support Executive

 (16)

 Technical Support Associate

 (8)

 Technical Support Advisor

 (6)

 Technical Support Representative

 (2)

 Technical Support Assistant

 (1)

 Senior Technical Support Engineer

 (4)

 L1 Technical Support Engineer

 (1)

Interview Questionnaire 

1 Question

  • Q1. Questions about my self and corporate experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Hey people.! Got to have Very positive behavior and attitude.
Confidence & willingness to have the job.. which u r interviewing for.
Have to Try to give ur Best."

Get interview-ready with Top Concentrix Corporation Interview Questions

I applied via Indeed and was interviewed in Mar 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared

I applied via Referral and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Active directory domain service
  • Ans. 

    Active Directory Domain Services (AD DS) is a Microsoft service that provides centralized authentication and authorization for Windows-based computers.

    • AD DS stores information about network resources such as user accounts, computers, and printers.

    • It allows administrators to manage and secure resources across the network.

    • AD DS uses a hierarchical structure of domains and forests to organize resources.

    • It supports group p...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Work on your communications and technical skills

I applied via Referral and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Active directory domain service
  • Ans. 

    Active Directory Domain Services (AD DS) is a Microsoft service that provides centralized authentication and authorization for Windows-based computers.

    • AD DS stores information about network resources such as user accounts, computers, and printers.

    • It allows administrators to manage and secure network resources from a single location.

    • AD DS uses a hierarchical structure of domains and forests to organize resources.

    • It supp...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Work on your communications and technical skills

I applied via Referral and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. BSOD LaN issue , No Post No power , Ram Rom difference.

Interview Preparation Tips

Interview preparation tips for other job seekers - Excellent

I applied via Recruitment Consultant and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Myself a bit questions about technology computer and thats jt

Interview Preparation Tips

Interview preparation tips for other job seekers - Go and be confident

Concentrix Corporation Interview FAQs

How many rounds are there in Concentrix Corporation Technical Support Engineer interview?
Concentrix Corporation interview process usually has 2-3 rounds. The most common rounds in the Concentrix Corporation interview process are Technical, HR and Resume Shortlist.
How to prepare for Concentrix Corporation Technical Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Concentrix Corporation. The most common topics and skills that interviewers at Concentrix Corporation expect are Technical Support, voice process, International Voice Process, Networking and international bpo.
What are the top questions asked in Concentrix Corporation Technical Support Engineer interview?

Some of the top questions asked at the Concentrix Corporation Technical Support Engineer interview -

  1. What all components are present in a computer/lapt...read more
  2. How would you guide a new user to set up a print...read more
  3. What is active directory, fsmo roles, how to install AD role and promote to...read more
How long is the Concentrix Corporation Technical Support Engineer interview process?

The duration of Concentrix Corporation Technical Support Engineer interview process can vary, but typically it takes about less than 2 weeks to complete.

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Concentrix Corporation Technical Support Engineer Interview Process

based on 31 interviews

3 Interview rounds

  • Technical Round - 1
  • HR Round
  • Technical Round - 2
View more
Concentrix Corporation Technical Support Engineer Salary
based on 2.4k salaries
₹1.8 L/yr - ₹9 L/yr
At par with the average Technical Support Engineer Salary in India
View more details

Concentrix Corporation Technical Support Engineer Reviews and Ratings

based on 421 reviews

3.3/5

Rating in categories

3.3

Skill development

3.0

Work-life balance

3.0

Salary

3.5

Job security

3.0

Company culture

2.7

Promotions

2.9

Work satisfaction

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