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HGS Interview Questions, Process, and Tips

Updated 5 Apr 2025

Top HGS Interview Questions and Answers

View all 67 questions

HGS Interview Experiences

Popular Designations

247 interviews found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self
Round 2 - Aptitude Test 

Senior Process Consultant Interview Questions asked at other Companies

Q1. How Release and Change Management works? The lifecycle of Change and Release Management? The KPI's of Change and Release Management? The challenges faced during tenure and how did you overcome with it? The day to day activities for Change a... read more
View answer (1)

HR Executive Interview Questions & Answers

user image Anonymous

posted on 4 May 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What is HR policy
  • Ans. 

    HR policy refers to a set of guidelines and rules established by an organization to manage its employees and ensure compliance with laws and regulations.

    • HR policies outline expectations for employee behavior and performance.

    • They cover areas such as recruitment, training, compensation, benefits, and disciplinary procedures.

    • Examples of HR policies include anti-discrimination policies, code of conduct, and leave policies.

    • ...

  • Answered by AI
  • Q2. What is HR strategy
  • Ans. 

    HR strategy is a plan of action designed to achieve HR goals and objectives aligned with the overall organizational strategy.

    • HR strategy involves aligning HR practices with the organization's goals and objectives.

    • It focuses on attracting, developing, and retaining talent to support the organization's success.

    • HR strategy includes initiatives such as recruitment, training, performance management, and employee engagement.

    • ...

  • Answered by AI

HR Executive Interview Questions asked at other Companies

Q1. What do you know about Labor Law
View answer (6)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024.

Round 1 - Aptitude Test 

I couldn't recall since it was provided two years ago.

Round 2 - One-on-one 

(2 Questions)

  • Q1. Can you describe yourself and mention who is in your family?
  • Ans. 

    I am a detail-oriented Payroll Associate with a passion for numbers and a supportive family that motivates me.

    • I have a background in finance, having worked in payroll for over three years.

    • My family includes my parents, who instilled in me the value of hard work and integrity.

    • I have a younger sister who is currently in college, pursuing her dreams.

    • In my free time, I enjoy hiking with my family, which strengthens our bon

  • Answered by AI
  • Q2. What percentage of Provident Fund (PF) was discussed, and what are the applicable tax slab rates?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest, maintain a positive attitude, and concentrate on how you can contribute. Emphasize your strengths, align with the company's values, and ensure your responses are clear.

Payroll Associate Interview Questions asked at other Companies

Q1. Why do you choose payroll domain?
View answer (1)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Feb 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. What about the experience
  • Q2. What about Company details
  • Q3. What about computer technology
  • Ans. 

    Computer technology plays a crucial role in today's workplace, enabling efficient communication, data management, and automation.

    • Computer technology enhances productivity by automating repetitive tasks.

    • It enables efficient communication through email, video conferencing, and instant messaging.

    • Data management systems help organize and analyze large amounts of information.

    • Computer technology enables remote work and flexi...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is good
If I won't come also job just I prepered my self
Thank you for the your wonderful opportunity. 🙏

Employee Relations Executive Interview Questions asked at other Companies

Q1. What is the convertible feature in double door refrigerator's..??
View answer (1)

HGS interview questions for popular designations

 Senior Associate

 (8)

 Process Consultant

 (8)

 Senior Process Consultant

 (8)

 Customer Relation Officer

 (7)

 Sales Executive

 (7)

 Process Consultant Trainee

 (7)

 Process Associate

 (6)

 Quality Analyst

 (5)

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Where is your current location?
Round 3 - assessment test 

(1 Question)

  • Q1. Complete all timed test questions within an hour
Round 4 - Interview 

(1 Question)

  • Q1. Tell me about your past job experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Do your homework and research about the company and hiring process before applying to the job you chose, understand their culture and expectation.

Call Center Representative Interview Questions asked at other Companies

Q1. What version of windows does your computer system have?
View answer (1)

Get interview-ready with Top HGS Interview Questions

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. Walk me through your resume
  • Q2. Why should we hire you?
  • Q3. What can you bring to the company?
  • Q4. What is your weaknesses?
  • Q5. What are your great strengths?
  • Q6. Are you flexible with shifts?
Round 3 - HR 

(1 Question)

  • Q1. Where do you see your self in the next 5 years ?

Interview Preparation Tips

Topics to prepare for HGS Customer Care Executive interview:
  • Reasearch the companies and
  • Prepare set of questions
  • Conduct yourself a mock intervie
Interview preparation tips for other job seekers - Practice for interview questions and also research companies.

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (42)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Knowledge about excel
  • Q2. Shortcuts key in excel
  • Ans. 

    Shortcuts key in excel help users to perform tasks quickly and efficiently.

    • Ctrl + C: Copy

    • Ctrl + V: Paste

    • Ctrl + X: Cut

    • Ctrl + Z: Undo

    • Ctrl + Y: Redo

  • Answered by AI

Skills evaluated in this interview

Process Coordinator Interview Questions asked at other Companies

Q1. What is ICH-GCP, what is clinical trials, what are the phases of clinical trial, Name some anti-cancer drugs.
View answer (1)

Back Office Executive Interview Questions & Answers

user image suman kumar thakur

posted on 26 Aug 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. What is customers
  • Ans. 

    Customers are individuals or entities who purchase goods or services from a business.

    • Customers play a crucial role in the success of a business by providing revenue.

    • Building strong relationships with customers can lead to repeat business and referrals.

    • Understanding customer needs and preferences is essential for providing excellent service.

    • Examples: A person buying a new phone from a store, a company hiring a catering

  • Answered by AI
Round 2 - HR 

(1 Question)

  • Q1. What is customer service
  • Ans. 

    Customer service is the assistance and support provided to customers before, during, and after a purchase.

    • Customer service involves addressing customer inquiries, resolving complaints, and providing guidance on products or services.

    • It is important to be patient, empathetic, and knowledgeable when dealing with customers.

    • Examples of good customer service include prompt responses to queries, personalized interactions, and

  • Answered by AI

Back Office Executive Interview Questions asked at other Companies

Q1. Which tools or software do you use to streamline processes and tasks?
View answer (2)
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Feb 2024.

Round 1 - Group Discussion 

Topic will be given you've present with your group

Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduce yourself?
  • Ans. 

    Experienced payroll professional with 5+ years of experience in processing payroll, handling tax compliance, and resolving payroll discrepancies.

    • 5+ years of experience in processing payroll

    • Strong knowledge of tax compliance

    • Skilled in resolving payroll discrepancies

  • Answered by AI
  • Q2. What do you know about payroll
  • Ans. 

    Payroll involves calculating and distributing wages to employees.

    • Payroll is the process of calculating and distributing wages to employees

    • It includes deductions for taxes, benefits, and other withholdings

    • Payroll can be done manually or using software like ADP or Paychex

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good for entry level seekers

Payroll Associate Interview Questions asked at other Companies

Q1. Why do you choose payroll domain?
View answer (1)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

MCQ test and payroll related questions

Round 3 - Technical 

(2 Questions)

  • Q1. 1. Tell me about your brife,and 2. payroll related questions 3.perk, 4. taxation, standard deduction
  • Q2. New tax regime,old tax regime, marginal relief

Interview Preparation Tips

Interview preparation tips for other job seekers - Hinduja global services is very good company great place work ,job securities

Payroll Associate Interview Questions asked at other Companies

Q1. Why do you choose payroll domain?
View answer (1)

HGS Interview FAQs

How many rounds are there in HGS interview?
HGS interview process usually has 2-3 rounds. The most common rounds in the HGS interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for HGS interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at HGS. The most common topics and skills that interviewers at HGS expect are Customer Service, Communication Skills, US Healthcare, voice process and customer support.
What are the top questions asked in HGS interview?

Some of the top questions asked at the HGS interview -

  1. how do you handle team? explain architecture of your application? Agile team ma...read more
  2. whats plan for groom business and how to manage team dat...read more
  3. What is the voice and non voice processing and it role...read more
How long is the HGS interview process?

The duration of HGS interview process can vary, but typically it takes about less than 2 weeks to complete.

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HGS Interview Process

based on 186 interviews

Interview experience

4.1
  
Good
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HGS Reviews and Ratings

based on 7k reviews

3.8/5

Rating in categories

3.7

Skill development

3.7

Work-life balance

3.4

Salary

3.9

Job security

3.8

Company culture

3.2

Promotions

3.6

Work satisfaction

Explore 7k Reviews and Ratings
Hiring For Solution Architect - CRM

Hyderabad / Secunderabad,

Bangalore / Bengaluru

15-22 Yrs

Not Disclosed

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