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HGS Call Center Representative Interview Questions and Answers
HGS Call Center Representative Interview Experiences
1 interview found
(1 Question)
- Q1. Where is your current location?
(1 Question)
- Q1. Complete all timed test questions within an hour
(1 Question)
- Q1. Tell me about your past job experience
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
Selected
I applied via Referral and was interviewed in May 2024. There was 1 interview round.
(2 Questions)
- Q1. Describe xyz in your words.
- Q2. Write about xyz in your own words.
- Ans.
XYZ is a software tool used for managing customer interactions in a call center setting.
XYZ helps streamline communication between customers and call center agents.
It allows for tracking customer inquiries, resolving issues, and providing support.
The software may include features like call routing, call recording, and performance analytics.
I applied via Recruitment Consulltant and was interviewed in Mar 2024. There were 2 interview rounds.
(2 Questions)
- Q1. What are Business Process Outsourcing?
- Ans.
Business Process Outsourcing (BPO) involves contracting a third-party service provider to handle specific business processes.
BPO allows companies to focus on core business activities while outsourcing non-core functions.
Common BPO services include customer support, technical support, data entry, and payroll processing.
Companies often outsource BPO services to countries with lower labor costs, such as India and the Phil...
- Q2. Why do you want to work in a BPO company?
- Ans.
I am passionate about providing excellent customer service and enjoy the fast-paced environment of a BPO company.
I enjoy interacting with people and helping them solve their problems.
I thrive in a dynamic and challenging work environment.
I am excited about the opportunity to work with a diverse team and learn new skills.
I am motivated by the potential for career growth and advancement in a BPO company.
(2 Questions)
- Q1. What AI products are out there from Microsoft?
- Ans.
Microsoft offers various AI products such as Azure Cognitive Services, Azure Machine Learning, and Microsoft Bot Framework.
Azure Cognitive Services provides pre-built AI models for vision, speech, language, and decision-making capabilities.
Azure Machine Learning enables data scientists to build, train, and deploy machine learning models.
Microsoft Bot Framework allows developers to build conversational AI experiences fo...
- Q2. What are some products, other than PC, that Microsoft sells?
- Ans.
Microsoft sells a variety of products including Xbox gaming consoles, Surface tablets, Office software, and Azure cloud services.
Xbox gaming consoles
Surface tablets
Office software
Azure cloud services
Interview Preparation Tips
Skills evaluated in this interview
Kunal '
I applied via Referral and was interviewed in Mar 2024. There was 1 interview round.
(4 Questions)
- Q1. Hi what is your name..
- Q2. What is your current location
- Q3. What is your hobby
- Q4. Tell me about social media
Contact Center Associate Interview Questions & Answers
Concentrix Corporation
Bunny Kalra
posted on 8 Apr 2024
Selected
I applied via Referral and was interviewed before Apr 2023. There were 3 interview rounds.
(3 Questions)
- Q1. Why do you want to work here
- Q2. Tell me something about your self
- Q3. What was your job role and key responsibilities in your previous organisation
Versant round on laptop
(3 Questions)
- Q1. Video call with team leader in nectar process
- Q2. Checking thought process
- Q3. Asking will you take leaves in upcoming time
Interview Preparation Tips
shital Revgade
Interview Questionnaire
4 Questions
- Q1. I am always aware for the working,and I requested to trainer pls tell me my work and all procedure . Thank You!
- Q2. Company status and how many workers are doing work in wNS company.
- Q3. Whenever I am confused in working can I help me ? Can u support me?
- Q4. If I getting this job ..my family is most imp for me and that's why when any one obstacle comes then pls understand to me.
Interview Preparation Tips
Do the best!!!!!!
I applied via Walk-in and was interviewed before May 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Tell me about yourself? What you have done yesterday?
Interview Preparation Tips
Selected
I applied via Company Website and was interviewed in Nov 2022. There were 2 interview rounds.
(3 Questions)
- Q1. Why are you searching for a job?
- Q2. Why are you streaming this company?
- Q3. Why are you teleformer company?
Interview Preparation Tips
Growth skil good , hard working
Contact Center Associate Interview Questions & Answers
Concentrix Corporation
Anonymous
posted on 5 Feb 2024
Selected
I applied via Recruitment Consulltant and was interviewed in Aug 2023. There was 1 interview round.
(3 Questions)
- Q1. Tell me something about yourself
- Q2. Tell me something about your yesterday schedule
- Q3. Tell me about your last birthday celebration
I applied via Company Website and was interviewed in Jan 2022. There were 5 interview rounds.
(5 Questions)
- Q1. What are your strengths and weaknesses?
- Q2. What are your salary expectations?
- Q3. What is your family background?
- Q4. Tell me about yourself.
- Q5. I have completed in m.com
Interview Preparation Tips
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HGS Interviews By Designations
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Interview Questions for Popular Designations
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HGS Call Center Representative Interview Process
based on 1 interview
Interview experience
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