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24/7 Customer Technical Support Executive Interview Questions and Answers

Updated 31 Dec 2022

24/7 Customer Technical Support Executive Interview Experiences

3 interviews found

Technical Support Executive Interview Questions & Answers

user image Deepshikha Rajak

posted on 31 Dec 2022

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Dec 2021. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Your communication skills and online aptitude test

Round 3 - One-on-one 

(2 Questions)

  • Q1. How will you handle the situation as team pressure Introduction
    • Add your answer
  • Q2. How you will sale and what all benifits you will tell about the product
  • Ans. 

    I will highlight the unique features and benefits of the product to the customer.

    • I will start by understanding the customer's needs and requirements.

    • Then, I will explain how our product can fulfill those needs and provide solutions.

    • I will highlight the unique features and benefits of the product, such as its durability, efficiency, and cost-effectiveness.

    • I will also provide examples of how our product has helped other ...

    • Answered by AI
    Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Personal information What is your expectations
    • Add your answer
Round 5 - Technical 

(1 Question)

  • Q1. What all things you know about technical field in telecom What was your job role in previous company. How you handled the customers
    • Add your answer
Round 6 - Salary Expectations 

(1 Question)

  • Q1. Salary Expectations and skilled questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't panic be confident always give a positive response

Technical Support Executive Interview Questions & Answers

user image Anonymous

posted on 30 Dec 2021

I applied via Referral and was interviewed before Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. We had Versant round in which our English reading, listening and speaking were tested.
    • Add your answer
  • Q2. Its all about English grammar, tenses and fluency.
    • Add your answer
  • Q3. Practice English daily and also keep an eye on latest Technological knowledge that will help in Tech support.
    • Add your answer
  • Q4. You need to be a little Tech savvy.
    • Add your answer
  • Q5. Pearson English versant test.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Aa I mentioned above one need to have good communication and touch with Technology.

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Technical Support Executive Interview Questions & Answers

user image Anonymous

posted on 5 Oct 2021

I applied via Naukri.com and was interviewed before Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic questions, typing, analytical thinking, grammer
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - They help you in getting selected if they feel like you will work fir less salary. So do negotiate it if you want satisfied package.

Top trending discussions

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Passout 2018-Electrical Engineer. July 2018 - Jan 2021 Prepared for Govt jobs. Jan 2021-Mar 2024, small size company, 3.2 yoe as Data analyst. EXCEL Nly. April 2024 - July 2024, internship-Sales Associate. Excel, powerbi, sql. August 2024 - Jan 2025-Got skills for business analyst from Microsoft-LinkedIn Program. 1 Feb 2025 - purchase manager in small electrical contracting company - Prepare Purchase order, negotiations,Vendor Management. My Skills: Sql, Python, Advance Excel, Jira, UML, BRD, Power Bi. How long should I stay here. Is My current experience is helping in my journey. Should I look for certification in ERP Softwares, as I am looking for a jobs in Gulf and as well. Where 2 go. Kindly reply with solutions, Carrer Roadmap, and current market conditions. How can I use my data analyst experience in the field of purchase. So that I can have more negotiating power.
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Interview questions from similar companies

Technical Support Executive Interview Questions & Answers

Adobe user image Anonymous

posted on 19 Apr 2022

I applied via Recruitment Consulltant and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Amcat test

Round 2 - Technical 

(1 Question)

  • Q1. What is a graphic card and its use?
  • Ans. 

    A graphic card is a hardware component that enhances the visual performance of a computer by rendering images and videos.

    • It is responsible for rendering and displaying images on the monitor.

    • It has its own processor and memory to handle graphics-intensive tasks.

    • It is used in gaming, video editing, and other graphic-intensive applications.

    • Examples include NVIDIA GeForce and AMD Radeon graphics cards.

    • Answered by AI
    Add your answer

Interview Preparation Tips

Topics to prepare for Adobe Technical Support Executive interview:
  • Computer science basics
Interview preparation tips for other job seekers - Keep hustling until unless you achieve your goals.

Skills evaluated in this interview

Technical Support Engineer Interview Questions & Answers

ServiceNow user image Stanely Jones

posted on 2 Jan 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Support Role Questions 1) Like explaining a case which was done in your previous role and experience
    • Add your answer
  • Q2. Questions on Javascript
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Technical Interview questions on Javascript, HTML, CSS and behavioural
    • Add your answer
Round 3 - Behavioral 

(1 Question)

  • Q1. Manager Questions based on Position and previous work experience.
    • Add your answer

Technical Support Engineer Interview Questions & Answers

Salesforce user image Anonymous

posted on 21 Jan 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Why you want to change?
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. Troubleshooting questions
    • Add your answer
Round 3 - Behavioral 

(1 Question)

  • Q1. How to handle angry customers
    • Add your answer

Technical Support Engineer Interview Questions & Answers

Atlassian user image Anonymous

posted on 26 Nov 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Oct 2024. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. How does internet works
    • Add your answer
  • Q2. HTTP codes SQL troubleshooting
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. SQL python java
    • Add your answer
Round 3 - HR 

(2 Questions)

  • Q1. Salary negotiations
    • Add your answer
  • Q2. Work shifts questions
    • Add your answer

Technical Support Engineer Interview Questions & Answers

VMware Software user image Anonymous

posted on 2 Jul 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(3 Questions)

  • Q1. Networking questions
    • Add your answer
  • Q2. VMware VSphere questions
    • Add your answer
  • Q3. OS related questions
    • Add your answer
Round 2 - Behavioral 

(2 Questions)

  • Q1. Scenario based questions
    • Add your answer
  • Q2. Will you be ok working in shifts
    • Add your answer
Round 3 - HR 

(2 Questions)

  • Q1. Questions about values
    • Add your answer
  • Q2. Salary negotiations
    • Add your answer

Customer Support Associate Interview Questions & Answers

Automatic Data Processing (ADP) user image Anonymous

posted on 9 Jan 2025

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Walk me through the resume
    • Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Walk me through the resume
    • Add your answer
  • Q2. Salary expectation
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just speak confidently and make sure to know everything mentioned on the resume

Technical Support Analyst Interview Questions & Answers

Amdocs user image Anonymous

posted on 28 Jun 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Basic questions on OOPS Concepts, SQL Queries and questions related to academic project mentioned on resume. As the role was not of development role the most focus was on basic concepts of computer fundame...
    • Add your answer
  • Q2. Scenario Based Questions
    • Add your answer
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself ?
    • Add your answer
  • Q2. Why would we choose you ?
    • Add your answer
  • Q3. Salary expectations.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't loose hope and don't miss opportunities!!! If you are final year student then keep eyes on your college portal or your mail wherever college posts about job opportunities. Keep learning about latest technology and be prepared.
More about working at 24/7 Customer

24/7 Customer Interview FAQs

How many rounds are there in 24/7 Customer Technical Support Executive interview?
24/7 Customer interview process usually has 6 rounds. The most common rounds in the 24/7 Customer interview process are Technical, Resume Shortlist and Aptitude Test.
How to prepare for 24/7 Customer Technical Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at 24/7 Customer. The most common topics and skills that interviewers at 24/7 Customer expect are Technical Support, Troubleshooting, US Shift, Problem Solving and Remote Access.
What are the top questions asked in 24/7 Customer Technical Support Executive interview?

Some of the top questions asked at the 24/7 Customer Technical Support Executive interview -

  1. How you will sale and what all benifits you will tell about the prod...read more
  2. We had Versant round in which our English reading, listening and speaking were ...read more
  3. Practice English daily and also keep an eye on latest Technological knowledge t...read more

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based on 2 interviews

Interview experience

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24/7 Customer Technical Support Executive Salary
based on 121 salaries
₹1.8 L/yr - ₹5.1 L/yr
5% less than the average Technical Support Executive Salary in India
View more details

24/7 Customer Technical Support Executive Reviews and Ratings

based on 26 reviews

3.6/5

Rating in categories

3.5

Skill development

3.6

Work-life balance

3.3

Salary

2.9

Job security

3.5

Company culture

2.9

Promotions

3.5

Work satisfaction

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