10+ 24/7 Customer Technical Support Executive Interview Questions & Answers | Complete Prep Guide 2025

24/7 Customer Technical Support Executive Interview Experiences

3 interviews found

Technical Support Executive Interview Questions & Answers

posted on 31 Dec 2022

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed before Dec 2021. There were 6 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Aptitude Test

Your communication skills and online aptitude test

Round 3 - One-on-one

(2 Questions)

Q1. How will you handle the situation as team pressure Introduction

Add your answer

Q2. How you will sale and what all benifits you will tell about the product

Ans.

I will highlight the unique features and benefits of the product to the customer.

I will start by understanding the customer's needs and requirements.
Then, I will explain how our product can fulfill those needs and provide solutions.
I will highlight the unique features and benefits of the product, such as its durability, efficiency, and cost-effectiveness.
I will also provide examples of how our product has helped other ...

Answered by AI

Add your answer

Round 4 - HR

(1 Question)

Q1. Personal information What is your expectations

Add your answer

Round 5 - Technical

(1 Question)

Q1. What all things you know about technical field in telecom What was your job role in previous company. How you handled the customers

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Round 6 - Salary Expectations

(1 Question)

Q1. Salary Expectations and skilled questions

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't panic be confident always give a positive response

Technical Support Executive Interview Questions & Answers

Anonymous

posted on 30 Dec 2021

I applied via Referral and was interviewed before Dec 2020. There were 4 interview rounds.

Interview Questionnaire

5 Questions

Q1. We had Versant round in which our English reading, listening and speaking were tested.

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Q2. Its all about English grammar, tenses and fluency.

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Q3. Practice English daily and also keep an eye on latest Technological knowledge that will help in Tech support.

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Q4. You need to be a little Tech savvy.

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Q5. Pearson English versant test.

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Interview Preparation Tips

Interview preparation tips for other job seekers - Aa I mentioned above one need to have good communication and touch with Technology.

Technical Support Executive Interview Questions & Answers

Anonymous

posted on 5 Oct 2021

I applied via Naukri.com and was interviewed before Oct 2020. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. Basic questions, typing, analytical thinking, grammer

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - They help you in getting selected if they feel like you will work fir less salary. So do negotiate it if you want satisfied package.

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Interview questions from similar companies

Technical Support Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 5 May 2017

I was interviewed before May 2016.

Interview Questionnaire

7 Questions

Q1. Tell me about yourself

Ans.

I am a technical support executive with experience in troubleshooting software and hardware issues.

Experienced in resolving customer queries and providing technical assistance
Proficient in diagnosing and troubleshooting software and hardware problems
Skilled in communicating complex technical concepts to non-technical users
Familiar with various operating systems and software applications
Ability to work under pressure an

Answered by AI

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Q2. Why do you want to work here

Ans.

I want to work here because of the company's reputation, growth opportunities, and alignment with my skills and interests.

Company's reputation: I have heard great things about the company's commitment to customer satisfaction and quality service.
Growth opportunities: I am impressed by the company's focus on employee development and advancement.
Alignment with skills and interests: I have a passion for technical support ...

Answered by AI

Add your answer

Q3. Why did you leave your previous job

Ans.

Seeking better growth opportunities and a more challenging role.

Limited growth opportunities in previous job
Looking for a more challenging role to enhance skills
Seeking a company with better work culture and values
Relocated to a different city or country
Company downsizing or restructuring

Answered by AI

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Q4. Difference between various operating systems.

Ans.

Operating systems differ in their user interface, functionality, and compatibility with hardware and software.

Windows is the most widely used OS, known for its user-friendly interface and compatibility with most software.
MacOS is known for its sleek design and compatibility with Apple hardware and software.
Linux is an open-source OS with various distributions, known for its customization and security features.
Android i...

Answered by AI

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Q5. Latest versions of the product

Ans.

The latest versions of the product are 3.0 for desktop and 2.5 for mobile.

Desktop version: 3.0
Mobile version: 2.5

Answered by AI

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Q6. Information about the company (process)

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Q7. Questions related to previous work experience

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Interview Preparation Tips

Round: HR Interview
Experience: The HR took me in a cabin, with my CV in her hand. She asked me these questions and a few others. I answered them and then she asked me to wait for the technical interview in the lobby.
Tips: Rehearse your answers well in advance. Look presentable and show confidence.

Round: Technical Interview
Experience: The Operations Manager conducted this interview. He asked the questions mentioned above and also asked my expectations from the company, financially and otherwise.
Tips: Prepare the technical part well and if you don't know, don't guess. Be honest.

Round: Test
Experience: Two assessments. Technical is all objective. Grammar assessment includes a few descriptive questions.
Tips: You can prepare in advance even though the questions are not very tough. Even the organisation is not very serious about these tests, so you can use your phone during the tests to find answers online.
Duration: 1 hour
Total Questions: 40

Round: Typing test
Experience: Typing test in which your typing speed must be 35 words per minute and you need to maintain accuracy of 90% or more. Test duration 2 minutes.
Tips: Practice before. Don't panic. Maintaining speed is easy, focus more on accuracy. They let you try a few times until you pass. So, not much to worry about.

Skills: Communication And Confidence, Product Sense, Patience, Stability

Skills evaluated in this interview

Technical Support Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 22 Jan 2022

I applied via Walk-in and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. Tell me something about yourself

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good. But hr here are sooo lazy

Technical Support Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 24 Apr 2022

I applied via Referral and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - HR

(1 Question)

Q1. Introduction and job experience

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Must prepare why your looking job and why left you previous organisation

Technical Support Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 15 Feb 2022

I applied via Walk-in and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - HR

(3 Questions)

Q1. What are your salary expectations?

Add your answer

Q2. Share details of your previous job.

Add your answer

Q3. Tell me about yourself.

Add your answer

Round 2 - Technical

(1 Question)

Q1. Tell us about the company.

Add your answer

Round 3 - One-on-one

(1 Question)

Q1. Interviewer start a story and you continue it and finish it.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Language and confidence is the key.

Technical Support Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 12 Apr 2020

I applied via Recruitment Consultant and was interviewed in Oct 2019. There were 5 interview rounds.

Interview Questionnaire

4 Questions

Q1. Why you left your last organisation ?

Ans.

I left my last organization to pursue new opportunities and further develop my skills.

Seeking new challenges and growth
Opportunity for career advancement
Desire to learn new technologies
Better work-life balance
Company restructuring or downsizing
Relocation or commute issues

Answered by AI

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Q2. Because of family emergency

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Q3. How long will you stay in this organisation ?

Ans.

I plan to stay in this organization for the long term, as I am committed to growing my career here.

I am looking for stability and growth opportunities in my career.
I believe in the company's mission and values, and want to contribute to its success.
I am excited about the potential to learn and develop new skills in this role.
I am open to taking on additional responsibilities and challenges as they arise.
I am committed ...

Answered by AI

Add your answer

Q4. As I am looking for a vertical growth, so will stay for long.

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Interview Preparation Tips

Interview preparation tips for other job seekers - Stay positive and calm. Don't exaggerated things. Be simple and be yourself.

Technical Support Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 19 Aug 2020

I applied via Walk-in and was interviewed before Aug 2019. There were 6 interview rounds.

Interview Questionnaire

6 Questions

Q1. The asked questions were totally good but not in use on floor, I saw many of illiterate person who joined the with good references of manager and director mam. They were even not good with Hindi, they used...

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Q2. Never go teleperformance

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Q3. Never try to make your career there, they will provide you 25000 CTC per month however you will get 16000 in hand including insentives.

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Q4. Try to make career with Genpact

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Q5. Fuck of teleperformance

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Q6. Totally bad services

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Interview Preparation Tips

Interview preparation tips for other job seekers - I don't want to share anything for the bullsit company

Technical Support Executive Interview Questions & Answers

Concentrix Corporation

Anonymous

posted on 6 Nov 2021

I applied via Recruitment Consultant and was interviewed before Nov 2020. There were 4 interview rounds.

Interview Questionnaire

1 Question

Q1. About my skills, My primary experience and Just a few questions about myself

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Plese try not to fumble and be confident with anything you speak.

24/7 Customer Interview FAQs

How many rounds are there in 24/7 Customer Technical Support Executive interview?

24/7 Customer interview process usually has 6 rounds. The most common rounds in the 24/7 Customer interview process are Technical, Resume Shortlist and Aptitude Test.

How to prepare for 24/7 Customer Technical Support Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at 24/7 Customer. The most common topics and skills that interviewers at 24/7 Customer expect are Technical Support, Troubleshooting, US Shift, Problem Solving and Remote Access.

What are the top questions asked in 24/7 Customer Technical Support Executive interview?

Some of the top questions asked at the 24/7 Customer Technical Support Executive interview -

How you will sale and what all benifits you will tell about the prod...read more
We had Versant round in which our English reading, listening and speaking were ...read more
Practice English daily and also keep an eye on latest Technological knowledge t...read more

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based on 120 salaries

₹1.8 L/yr - ₹5.1 L/yr

5% less than the average Technical Support Executive Salary in India

View more details

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