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24/7 Customer Technical Support Executive Interview Questions and Answers

Updated 31 Dec 2022

24/7 Customer Technical Support Executive Interview Experiences

3 interviews found

Technical Support Executive Interview Questions & Answers

user image

posted on 31 Dec 2022

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Dec 2021. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Your communication skills and online aptitude test

Round 3 - One-on-one 

(2 Questions)

  • Q1. How will you handle the situation as team pressure Introduction
    • Add your answer
  • Q2. How you will sale and what all benifits you will tell about the product
  • Ans. 

    I will highlight the unique features and benefits of the product to the customer.

    • I will start by understanding the customer's needs and requirements.

    • Then, I will explain how our product can fulfill those needs and provide solutions.

    • I will highlight the unique features and benefits of the product, such as its durability, efficiency, and cost-effectiveness.

    • I will also provide examples of how our product has helped other ...

    • Answered by AI
    Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Personal information What is your expectations
    • Add your answer
Round 5 - Technical 

(1 Question)

  • Q1. What all things you know about technical field in telecom What was your job role in previous company. How you handled the customers
    • Add your answer
Round 6 - Salary Expectations 

(1 Question)

  • Q1. Salary Expectations and skilled questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't panic be confident always give a positive response

Technical Support Executive Interview Questions & Answers

user image Anonymous

posted on 30 Dec 2021

I applied via Referral and was interviewed before Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. We had Versant round in which our English reading, listening and speaking were tested.
    • Add your answer
  • Q2. Its all about English grammar, tenses and fluency.
    • Add your answer
  • Q3. Practice English daily and also keep an eye on latest Technological knowledge that will help in Tech support.
    • Add your answer
  • Q4. You need to be a little Tech savvy.
    • Add your answer
  • Q5. Pearson English versant test.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Aa I mentioned above one need to have good communication and touch with Technology.

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Technical Support Executive Interview Questions & Answers

user image Anonymous

posted on 5 Oct 2021

I applied via Naukri.com and was interviewed before Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic questions, typing, analytical thinking, grammer
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - They help you in getting selected if they feel like you will work fir less salary. So do negotiate it if you want satisfied package.

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🌟 Expected Salary vs. Market Value for Gen Z in India 🌟
As Gen Z steps into the workforce, there's a noticeable gap between their salary expectations and the current market value. According to recent surveys, Gen Z believes they need an average salary of ₹14 lakhs to feel financially healthy. However, the reality is quite different, with the average Gen Z worker earning around ₹2-7 Lakhs annually. This disparity highlights the challenges and aspirations of the youngest generation in the workforce. While their expectations may seem high, it's essential to understand the factors driving these numbers, such as rising living costs, student debt, and the desire for financial security. Employers need to bridge this gap by offering competitive salaries, growth opportunities, and a supportive work environment. On the other hand, Gen Z should focus on building skills, gaining experience, and understanding market trends to align their expectations with reality. Let's work together to create a balanced and thriving workforce for the future! 💼🌍
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Interview questions from similar companies

Technical Support Executive Interview Questions & Answers

Adobe user image Anonymous

posted on 19 Apr 2022

I applied via Recruitment Consulltant and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Amcat test

Round 2 - Technical 

(1 Question)

  • Q1. What is a graphic card and its use?
  • Ans. 

    A graphic card is a hardware component that enhances the visual performance of a computer by rendering images and videos.

    • It is responsible for rendering and displaying images on the monitor.

    • It has its own processor and memory to handle graphics-intensive tasks.

    • It is used in gaming, video editing, and other graphic-intensive applications.

    • Examples include NVIDIA GeForce and AMD Radeon graphics cards.

    • Answered by AI
    Add your answer

Interview Preparation Tips

Topics to prepare for Adobe Technical Support Executive interview:
  • Computer science basics
Interview preparation tips for other job seekers - Keep hustling until unless you achieve your goals.

Skills evaluated in this interview

Technical Support Executive Interview Questions & Answers

Zoho user image Anonymous

posted on 23 May 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Technical. communication, GK

Round 2 - Group Discussion 

Choose your own topic

Technical Support Executive Interview Questions & Answers

Zoho user image Anonymous

posted on 19 Feb 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Verbal aptitude test

Round 2 - One-on-one 

(1 Question)

  • Q1. Current job role
    • Add your answer

Technical Support Executive Interview Questions & Answers

Zoho user image Anonymous

posted on 26 Oct 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Apr 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

They ask 10 aptitude questions and ten technical questions.They are easy to solve if you are prepare well for that.

Round 2 - Technical 

(2 Questions)

  • Q1. Pattern printing
    • Add your answer
  • Q2. For loops questions
    • Add your answer
Round 3 - HR 

(2 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Why should we hire you?
    • Add your answer

Interview Preparation Tips

Topics to prepare for Zoho Technical Support Executive interview:
  • Aptitude form prepinsta
  • Pattern printing
  • Thorough in c++
Interview preparation tips for other job seekers - Prepare well and practice previous interview questions.You prepare these form prepinsta and some YouTube channel.Be thorough in pattern printing.All the best.

Customer Service Executive Interview Questions & Answers

Automatic Data Processing (ADP) user image Anonymous

posted on 17 Feb 2025

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Feb 2024.

Round 1 - Assignment 

English test, email writing

Round 2 - HR 

(2 Questions)

  • Q1. I don't remember the questions as it was 13 years ago.
    • Add your answer
  • Q2. I don't remember the questions as it was 13 years ago.
    • Add your answer
Round 3 - Behavioral 

(2 Questions)

  • Q1. I don't remember the questions as it was 13 years ago.
    • Add your answer
  • Q2. I don't remember the questions as it was 13 years ago.
    • Add your answer

Customer Service Executive Interview Questions & Answers

Automatic Data Processing (ADP) user image Anonymous

posted on 6 Sep 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview in Mar 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. Share details from the begining but keep your answers crisp and short
    • Answered Anonymously
    Add your answer
  • Q2. When can you join?
  • Ans. If you're not working buy sometime to research more about the company and take a small vacation/break before joining ning any company
    • Answered Anonymously
    Add your answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. Work experience and skills
    • Add your answer
  • Q2. In this round you will be grilled so be prepared beforehand. Don't worry if you make a mistake you'll be given couple of chances but don't assume you've been selected
    • Add your answer
Round 4 - One-on-one 

(2 Questions)

  • Q1. Brief about yourself
    • Add your answer
  • Q2. Emphasize only on your work experience and family background. Tell them what you've achieved and learnt from the previous organisation and don't say negatives. Don't be too optimistic as well try and be ne...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Go through my above shared Q and A details and read carefully what's written

Customer Care Executive Interview Questions & Answers

Automatic Data Processing (ADP) user image Anonymous

posted on 15 Jun 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jan 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Basic screening Asked about my personal life and experience and why did you want to join adp. Why did you switch different organisations. And what is the package your expecting. Spoke about the work cultur...
    • Add your answer
Round 3 - Communication test  

(1 Question)

  • Q1. It was a computer test getting to know about your com skill
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. With one of the manager It is the same again asked about personal life , experience and why did you switch to different organisations And was mainly checking on stability. Asked me situations in case if ...
    • Add your answer
Round 5 - One-on-one 

(1 Question)

  • Q1. This was the last round , this was sort of a friendly session and asked me how do you pass your time when your at home And asked one question if ask your friend what is anil Tell me one statement what a...
    • Add your answer
More about working at 24/7 Customer

24/7 Customer Interview FAQs

How many rounds are there in 24/7 Customer Technical Support Executive interview?
24/7 Customer interview process usually has 6 rounds. The most common rounds in the 24/7 Customer interview process are Technical, Resume Shortlist and Aptitude Test.
How to prepare for 24/7 Customer Technical Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at 24/7 Customer. The most common topics and skills that interviewers at 24/7 Customer expect are Technical Support, Troubleshooting, US Shift, Problem Solving and Remote Access.
What are the top questions asked in 24/7 Customer Technical Support Executive interview?

Some of the top questions asked at the 24/7 Customer Technical Support Executive interview -

  1. How you will sale and what all benifits you will tell about the prod...read more
  2. We had Versant round in which our English reading, listening and speaking were ...read more
  3. Practice English daily and also keep an eye on latest Technological knowledge t...read more

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24/7 Customer Technical Support Executive Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
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24/7 Customer Technical Support Executive Salary
based on 119 salaries
₹1.8 L/yr - ₹5.1 L/yr
5% less than the average Technical Support Executive Salary in India
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24/7 Customer Technical Support Executive Reviews and Ratings

based on 27 reviews

3.8/5

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3.8

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3.8

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3.6

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3.2

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3.8

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3.1

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