Automatic Data Processing (ADP) Customer Care Executive Interview Questions and Answers

What were the challenge you needed to slove before

Team leader & communication

Q1. HR - about self introduction
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Q2. What is motivation for middle class boys !
Ans. 
Middle class boys are motivated by financial stability, career growth, and social status.
• Financial stability is a major motivator for middle class boys as they often come from families with limited resources.

• Career growth and opportunities for advancement are also important motivators as they seek to improve their economic status.

• Social status and recognition from peers and society can also be a driving force for motiv...read more
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Q1. Tell me something about yourself.
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Q2. Do you know about our company
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Q3. What you can do when you have 24 hours of free
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Q4. What are your hobbies
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Q5. Do u have any questions for me
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Q1. Interview with the hiring manager Answering background questions such as ''tell me about yourself''
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Q2. ''how do you see yourself in 5 years''
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Panel interview with the team leaders (4).

Answering competency based questions such as ''tell e about a time when you work under pressure''...

Writing an example of how you would solve an issue with a client

Q1. Why do you want to join MS
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Q1. Can you describe your last day of school?
Ans. 
My last day of school was filled with mixed emotions as I said goodbye to friends and teachers, reminisced about memories, and looked forward to the future.
• Said goodbye to friends and teachers

• Reminisced about memories

• Looked forward to the future
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Q1. Tell me about yourself.
Ans. 
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
• 5 years of experience in customer care

• Skilled in resolving customer issues

• Strong focus on providing exceptional service

• Empathetic and dedicated approach

• Excellent communication skills
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Q1. Tell me about your self
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Q2. Where do you see yourself in 5 years
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Q1. Tell me about your self
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Q2. Resume related questions
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Q1. What is your family background?
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Q2. What are your salary expectations?
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Q3. What are your strengths and weaknesses?
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Q4. Tell me about yourself.
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Q5. First of all thank you for giving me this opportunity to introduce myself. My name is Asma Begum. I'm basically from Hyderabad but currently in Santosh Nagar . I did my masters in financia form MRM institu...read more
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Q6. When should you call me on interview ?
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