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Infinx Non Voice Customer Care Executive Interview Questions and Answers

Updated 16 Dec 2024

Infinx Non Voice Customer Care Executive Interview Experiences

1 interview found

Non Voice Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 16 Dec 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - Case Study 

What were the challenge you needed to slove before

Round 2 - Group Discussion 

Team leader & communication

Interview Preparation Tips

Interview preparation tips for other job seekers - What is one thing that you wish you kenw

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Interview questions from similar companies

Non Voice Customer Care Executive Interview Questions & Answers

24/7 Customer user image Anonymous

posted on 6 Jan 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is bpo? Tell me
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting non-core business functions to a third-party provider.

    • BPO is a cost-effective way for companies to outsource non-core functions such as customer service, data entry, and back-office operations.

    • BPO providers are typically located in countries with lower labor costs, such as India and the Philippines.

    • BPO services can be categorized into two types: voice...

    • Answered by AI
    Add your answer
  • Q2. Why do want choose this company
    • Add your answer

Interview Preparation Tips

Topics to prepare for 24/7 Customer Non Voice Customer Care Executive interview:
  • Cricketer
Interview preparation tips for other job seekers - First of all Thank u for wonderful opportunity Sir, i utilized my job

Non Voice Process Associate Interview Questions & Answers

Google user image Anonymous

posted on 11 Dec 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Ans. 

    I am a dedicated and detail-oriented individual with strong communication skills and a passion for providing excellent customer service.

    • Graduated with a degree in Business Administration

    • Worked as a customer service representative for 2 years

    • Proficient in Microsoft Office Suite

    • Strong problem-solving skills

    • Excellent time management abilities

    • Answered by AI
    Add your answer
  • Q2. Weakness
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - watch youtube google internet chat gpt gemini

Non Voice Agent Interview Questions & Answers

Zoho user image Anonymous

posted on 5 Apr 2022

I applied via Naukri.com and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
    • Add your answer
  • Q2. What are your salary expectaction
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The next also shall I join the company

Non Voice Process Associate Interview Questions & Answers

24/7 Customer user image Anonymous

posted on 20 Apr 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2023. There were 4 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Give an Introduction
    • Add your answer
  • Q2. Talk about your resume
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Tell me about one certain topics. They will check your fluency in English.
    • Add your answer
Round 3 - Technical 

(2 Questions)

  • Q1. Write & Answer some grammatical questions. Which was online.
    • Add your answer
  • Q2. There were 2-3 questions about their process. You have to chat with bots. 3 randomly chats bots. Those bots will acts as real customers and interact with you. You have to respond with already generated ans...
    • Add your answer
Round 4 - Operational 

(1 Question)

  • Q1. Operational round
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - There’s an age criteria that I should mention. only for 18+ to 35 yo maximum. Don’t go if you are over age. Lastly, there are 4 rounds. HR, HR2, assessment & Ops round. These rounds are moderate. Freshers salary is below par. 14k take home. Without cab 17k.

NON Voice Interview Questions & Answers

Google user image Sabitha Beri

posted on 17 Dec 2020

I applied via Company Website and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me about myself
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic details please

Non Voice Process Associate Interview Questions & Answers

24/7 Customer user image Anonymous

posted on 9 Jul 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

It was basically verbal assessment

Round 2 - Group Discussion 

They give you spot topic

Round 3 - HR 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Some basic technical questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Great and friendly interview

Non Voice Customer Service Associate Interview Questions & Answers

24/7 Customer user image Anonymous

posted on 6 Feb 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself? Speak about a topic atleast 2 mins?
    • Add your answer
Round 2 - Aptitude Test 

The test is all about English grammar

Round 3 - One-on-one 

(1 Question)

  • Q1. What do you know about customer service?
  • Ans. 

    Customer service involves providing assistance and support to customers to ensure their satisfaction and resolve any issues they may have.

    • Customer service is about understanding and meeting the needs of customers

    • It involves effective communication and problem-solving skills

    • Customer service representatives should be knowledgeable about the products or services they are supporting

    • They should be empathetic and patient whe...

    • Answered by AI
    Add your answer

Non Voice Customer Support Executive Interview Questions & Answers

24/7 Customer user image Anonymous

posted on 11 Sep 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self introduction Women empowerment
    • Add your answer
Round 3 - Assignment 

Computer mutiple choice

Round 4 - HR 

(1 Question)

  • Q1. What do you know about our company Why should we hire you
    • Add your answer

Non Voice Customer Care Executive Interview Questions & Answers

24/7 Customer user image Anonymous

posted on 6 Jan 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is bpo? Tell me
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting non-core business functions to a third-party provider.

    • BPO is a cost-effective way for companies to outsource non-core functions such as customer service, data entry, and back-office operations.

    • BPO providers are typically located in countries with lower labor costs, such as India and the Philippines.

    • BPO services can be categorized into two types: voice...

    • Answered by AI
    Add your answer
  • Q2. Why do want choose this company
    • Add your answer

Interview Preparation Tips

Topics to prepare for 24/7 Customer Non Voice Customer Care Executive interview:
  • Cricketer
Interview preparation tips for other job seekers - First of all Thank u for wonderful opportunity Sir, i utilized my job
More about working at Infinx

Infinx Interview FAQs

How many rounds are there in Infinx Non Voice Customer Care Executive interview?
Infinx interview process usually has 2 rounds. The most common rounds in the Infinx interview process are Case Study and Group Discussion.

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Infinx Non Voice Customer Care Executive Interview Process

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Infinx Non Voice Customer Care Executive Reviews and Ratings

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5.0/5

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5.0

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