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Infinx Non Voice Customer Care Executive Interview Questions and Answers
Infinx Non Voice Customer Care Executive Interview Experiences
1 interview found
Selected
I applied via Referral and was interviewed in Nov 2024. There were 2 interview rounds.
What were the challenge you needed to slove before
Team leader & communication
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I applied via Shine and was interviewed in Dec 2017. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Tell me about your self
- Ans.
I am a results-driven sales professional with 5+ years of experience in exceeding sales targets and building strong client relationships.
Experienced in B2B sales and account management
Proven track record of meeting and exceeding sales targets
Strong communication and negotiation skills
Ability to build and maintain strong client relationships
Proficient in CRM software and sales analytics
- Q2. What do you mean by Customer serive
- Ans.
Customer service refers to the assistance and support provided to customers before, during, and after a purchase.
Customer service involves addressing customer inquiries, concerns, and complaints.
It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.
Customer service can be provided through various channels such as phone, email, live chat, or in-pe...
- Q3. Tell me How to sales Our product
- Ans.
To sell our product, we need to understand the customer's needs and show them how our product can solve their problems.
Research and understand the target market
Identify the customer's pain points and needs
Highlight the unique features and benefits of our product
Provide excellent customer service and follow-up
Offer promotions or discounts to incentivize purchase
Use persuasive language and storytelling to create an emoti...
Interview Preparation Tips
Skills: Communication, Body Language, Presentation Skills
Duration: <1 week
I applied via LinkedIn and was interviewed before Sep 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Technical realted to Sales
- Q2. Why sales Job you interested
Interview Preparation Tips
I applied via Company Website and was interviewed in Jul 2021. There was 1 interview round.
Interview Questionnaire
4 Questions
- Q1. Why u wanted job in tech Mahindra?
- Ans.
I wanted a job in Tech Mahindra because of its reputation as a leading tech company and the opportunities it offers for career growth.
Tech Mahindra is known for its innovative solutions and cutting-edge technologies.
I am excited about the chance to work with a diverse team of talented professionals.
Tech Mahindra's global presence and client base provide immense learning and growth opportunities.
I believe in the company...
- Q2. If you're selected in this company what your going to do?
- Ans.
If selected, I will utilize my sales expertise to drive revenue growth and exceed targets.
Develop and implement effective sales strategies
Build and maintain strong relationships with clients
Identify new business opportunities and expand customer base
Meet and exceed sales targets
Provide excellent customer service and support
Analyze market trends and competitor activities
Collaborate with cross-functional teams to achieve
- Q3. Tell me about your self
- Ans.
Experienced sales executive with a proven track record in exceeding targets and building strong client relationships.
10+ years of experience in sales, with a focus on B2B sales
Consistently achieved or exceeded sales targets by 20% or more
Developed and maintained strong relationships with key clients, resulting in repeat business and referrals
Implemented effective sales strategies and tactics to drive revenue growth
Prof...
- Q4. Tell your previous experience in which company u have worked
- Ans.
I have worked as a Sales Executive at XYZ Company.
Achieved 150% of sales target in the first quarter
Developed and maintained relationships with key clients
Implemented effective sales strategies resulting in a 20% increase in revenue
Trained and mentored new sales team members
Utilized CRM software to track and analyze sales data
Interview Preparation Tips
Non Voice Customer Care Executive Interview Questions & Answers
Mphasis
Anonymous
posted on 6 Apr 2022
I applied via Referral and was interviewed in Mar 2022. There were 2 interview rounds.
Reasoning and aptitude test
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Non Voice Customer Care Executive Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 12 Sep 2022
I applied via Naukri.com and was interviewed in Mar 2022. There were 5 interview rounds.
(1 Question)
- Q1. Tell me something about yourself
(1 Question)
- Q1. Tell me something about women empowerment
(1 Question)
- Q1. A typing test is being conducted
(1 Question)
- Q1. A grammar test is being conducted
(1 Question)
- Q1. Live chat process is being conducted
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Sep 2022. There were 3 interview rounds.
A test determine a person that ability in particular skills and knowledge
(6 Questions)
- Q1. It's an hiring process
- Q2. Tell me about your self
- Q3. What is your strength and weakness
- Q4. What is your biggest Achievement
- Q5. What is your place after 5 years
- Q6. What did u applied for
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. Good communication skills
Selected
I applied via Referral and was interviewed before Oct 2022. There were 3 interview rounds.
(2 Questions)
- Q1. Demonstrate accountability
- Q2. Challenging situations and highlight your ability to take accountability
(2 Questions)
- Q1. Ability to collaborate
- Ans.
I excel in collaborating with cross-functional teams to achieve sales targets through effective communication and teamwork.
Strong communication skills to effectively convey ideas and goals
Ability to listen actively and understand perspectives of team members
Flexibility to adapt to different working styles and personalities
Experience in successfully working with marketing, product, and customer service teams to drive sa
- Q2. Discuss examples that will demonstrate the value
- Ans.
Providing examples of successful sales strategies and their impact on revenue growth.
Implemented targeted email campaigns resulting in a 20% increase in lead generation
Introduced a loyalty program leading to a 15% growth in customer retention
Utilized social media advertising to reach new markets and increase sales by 25%
Non Voice Customer Care Executive Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 2 Jul 2022
I applied via Naukri.com and was interviewed in Jan 2022. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me about your self
- Ans. Good afternoon sir First of all thank you for giving this opportunity to introduce myself .my name is Uday kumar from gannavaram prakash district.currently I am studying 3rd b.com computers . New coming to my family 3 numbers my father my mother was deid and my brother
- Q2. Do work others side and night shift?
(5 Questions)
- Q1. How can you about salary?
- Q2. Do you work any time?
- Q3. Tell me about e-commerce?
- Ans.
E-commerce refers to the buying and selling of goods and services over the internet.
E-commerce allows businesses to reach a global audience and operate 24/7.
Customers can browse and purchase products online, making it convenient and time-saving.
Popular e-commerce platforms include Amazon, eBay, and Alibaba.
Payment methods in e-commerce include credit/debit cards, digital wallets, and online banking.
E-commerce also incl...
- Q4. What is online shopping?
- Ans.
Online shopping is the process of purchasing goods or services over the internet.
Online shopping allows customers to browse and buy products or services from the comfort of their own homes.
Customers can compare prices, read reviews, and make purchases with just a few clicks.
Popular online shopping platforms include Amazon, eBay, and Alibaba.
Online shopping offers convenience, a wide range of options, and often lower pr...
- Q5. What is your short term goal?
- Ans. My short term goal is to get job too reputation company like you.
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