Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Employer? Claim Account for FREE

Zoho

Compare button icon Compare button icon Compare
4.3

based on 941 Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

zig zag pattern zig zag pattern

Filter interviews by

Zoho Non Voice Agent Interview Questions and Answers

Updated 5 Apr 2022

Zoho Non Voice Agent Interview Experiences

1 interview found

Non Voice Agent Interview Questions & Answers

user image Anonymous

posted on 5 Apr 2022

I applied via Naukri.com and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
    • Add your answer
  • Q2. What are your salary expectaction
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The next also shall I join the company

Top trending discussions

View All
Interview Tips & Stories
2w
honestword
·
ex -
Oxane Partners
Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
Got a question about Zoho?
Ask anonymously on communities.

Interview questions from similar companies

Voice Process Executive Interview Questions & Answers

Automatic Data Processing (ADP) user image sadiq anwar

posted on 1 Jan 2025

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Dec 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Inquiring about salary expectations will likely lead to an offer that does not exceed 30%, with 12% as a variable amount allocated for a performance bonus, which you may never receive, based on the rationale that your experience is not relevant, despite having a background in a related field such as voice processing. Additionally, do not anticipate clear job descriptions, as the company's approach is broad and diplomatic, reflecting a lack of transparency.

Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Ans. 

    Experienced voice process executive with strong communication skills and a proven track record of delivering exceptional customer service.

    • Over 5 years of experience in handling customer queries and resolving issues efficiently

    • Proficient in using CRM software to track customer interactions and maintain records

    • Skilled in active listening and problem-solving to ensure customer satisfaction

    • Ability to work well under pressu

    • Answered by AI
    Add your answer
  • Q2. Questions which are not relevant or the process and work criteria they are not aware of from previous job role,and if you have number or percentage in your resume then please remove it that will be ur ene...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - ADP should assess the behavior and approach of its hiring team, particularly the HIRING MANAGER conducting interviews. It's unprofessional when managers, sitting behind the camera, display an attitude suggesting they possess complete knowledge of every company and its working concepts. This not only reflects IRRELEVANCE but also undermines the credibility of the hiring process. Additionally, behaviors such as sarcastic smiles when a candidate fumbles demonstrate UNETHICAL and critical conduct. Judging candidates solely based on a two-page resume further highlights a FLAWED approach, which can negatively impact the company’s REPUTATION and VALUES.

The unfortunate reality is that even while working with INTERNATIONAL BRANDS and COMPANIES, people (HR AND UPPER-LEVEL MANAGEMENT) still exhibit an INDIAN NARROW and DOMINATING MINDSET, which is very disappointing. They ask us to THINK OUT OF THE BOX but are unwilling to be BROAD-MINDED themselves, continuing to judge people solely on the basis of a two-page resume.

Non Voice Process Associate Interview Questions & Answers

Google user image Anonymous

posted on 11 Dec 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Ans. 

    I am a dedicated and detail-oriented individual with strong communication skills and a passion for providing excellent customer service.

    • Graduated with a degree in Business Administration

    • Worked as a customer service representative for 2 years

    • Proficient in Microsoft Office Suite

    • Strong problem-solving skills

    • Excellent time management abilities

    • Answered by AI
    Add your answer
  • Q2. Weakness
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - watch youtube google internet chat gpt gemini

Non Voice Process Associate Interview Questions & Answers

24/7 Customer user image Anonymous

posted on 20 Apr 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2023. There were 4 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Give an Introduction
    • Add your answer
  • Q2. Talk about your resume
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Tell me about one certain topics. They will check your fluency in English.
    • Add your answer
Round 3 - Technical 

(2 Questions)

  • Q1. Write & Answer some grammatical questions. Which was online.
    • Add your answer
  • Q2. There were 2-3 questions about their process. You have to chat with bots. 3 randomly chats bots. Those bots will acts as real customers and interact with you. You have to respond with already generated ans...
    • Add your answer
Round 4 - Operational 

(1 Question)

  • Q1. Operational round
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - There’s an age criteria that I should mention. only for 18+ to 35 yo maximum. Don’t go if you are over age. Lastly, there are 4 rounds. HR, HR2, assessment & Ops round. These rounds are moderate. Freshers salary is below par. 14k take home. Without cab 17k.

NON Voice Process Interview Questions & Answers

Carelon Global Solutions user image Anonymous

posted on 4 Jan 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

An assignment is a task that someone in authority has asked you to do. The word assignment is just the noun form of the common verb assign, which you use when you want to give someone a duty or a job. When you assign something, that something is called assignment.

Round 3 - Coding Test 

Dig into their programme portfolio. Any passionate developer, however junior they may be should have a programme portfolio.
Take a look at their GitHub account.

Interview Preparation Tips

Interview preparation tips for other job seekers - Positive attitude. Being calm and cheerful when things go wrong.
Communication. You can listen and say information clearly when you speak or write
Teamwork
Self management

NON Voice Interview Questions & Answers

Google user image Sabitha Beri

posted on 17 Dec 2020

I applied via Company Website and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me about myself
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic details please

Non Voice Process Associate Interview Questions & Answers

24/7 Customer user image Anonymous

posted on 9 Jul 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

It was basically verbal assessment

Round 2 - Group Discussion 

They give you spot topic

Round 3 - HR 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Some basic technical questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Great and friendly interview

NON Voice Process Interview Questions & Answers

Carelon Global Solutions user image Reshma S

posted on 19 Aug 2021

I applied via Naukri.com and was interviewed in Jul 2021. There were 8 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Work from om it's there
    • Add your answer
  • Q2. We want attend interviews
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview in outside means office my family didn't allow

Non Voice Customer Service Associate Interview Questions & Answers

24/7 Customer user image Anonymous

posted on 6 Feb 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself? Speak about a topic atleast 2 mins?
    • Add your answer
Round 2 - Aptitude Test 

The test is all about English grammar

Round 3 - One-on-one 

(1 Question)

  • Q1. What do you know about customer service?
  • Ans. 

    Customer service involves providing assistance and support to customers to ensure their satisfaction and resolve any issues they may have.

    • Customer service is about understanding and meeting the needs of customers

    • It involves effective communication and problem-solving skills

    • Customer service representatives should be knowledgeable about the products or services they are supporting

    • They should be empathetic and patient whe...

    • Answered by AI
    Add your answer

Non Voice Customer Support Executive Interview Questions & Answers

24/7 Customer user image Anonymous

posted on 11 Sep 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self introduction Women empowerment
    • Add your answer
Round 3 - Assignment 

Computer mutiple choice

Round 4 - HR 

(1 Question)

  • Q1. What do you know about our company Why should we hire you
    • Add your answer
More about working at Zoho

Zoho Interview FAQs

How many rounds are there in Zoho Non Voice Agent interview?
Zoho interview process usually has 2 rounds. The most common rounds in the Zoho interview process are Resume Shortlist and HR.

Tell us how to improve this page.

Zoho Interviews By Designations

Interview Questions for Popular Designations

Interview Questions from Similar Companies

TCS Interview Questions
3.7
 • 10.3k Interviews
Infosys Interview Questions
3.7
 • 7.6k Interviews
Wipro Interview Questions
3.7
 • 5.6k Interviews
Tech Mahindra Interview Questions
3.5
 • 3.8k Interviews
HCLTech Interview Questions
3.5
 • 3.7k Interviews
LTIMindtree Interview Questions
3.8
 • 2.9k Interviews
Google Interview Questions
4.4
 • 854 Interviews
Mphasis Interview Questions
3.4
 • 792 Interviews
Persistent Systems Interview Questions
3.5
 • 607 Interviews
Microsoft Corporation Interview Questions
4.1
 • 574 Interviews
View all

Fast track your campus placements

Velammal Engineering College, Chennai Placement Questions
5 Interviews
Karpagam College of Engineering, Coimbatore Placement Questions
3 Interviews
RMK Engineering College, Chennai Placement Questions
3 Interviews
SRM university (SRMU) Placement Questions
3 Interviews
Government College of Engineering, Salem Placement Questions
3 Interviews
Sri Ramakrishna Engineering College, Coimbatore Placement Questions
2 Interviews
Sri Sairam Engineering College, Chennai Placement Questions
2 Interviews
View all

Zoho Non Voice Agent Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

5.0

Salary

5.0

Job security

5.0

Company culture

5.0

Promotions

5.0

Work satisfaction

Explore 1 Review and Rating
Zoho Salaries in India
Member Technical Staff
1.4k salaries
unlock blur

₹5.5 L/yr - ₹23 L/yr

Technical Support Engineer
543 salaries
unlock blur

₹2.7 L/yr - ₹10.8 L/yr

Software Developer
374 salaries
unlock blur

₹4 L/yr - ₹17 L/yr

Web Developer
81 salaries
unlock blur

₹3.5 L/yr - ₹12 L/yr

Software Engineer
75 salaries
unlock blur

₹4.8 L/yr - ₹13.9 L/yr

Explore more salaries
Compare Zoho with

Freshworks

3.5
Compare

Salesforce

4.1
Compare

SAP

4.2
Compare

TCS

3.7
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
Did you find this page helpful?
Yes No
write
Share an Interview