Google Non Voice Process Associate Interview Questions and Answers

Inquiring about salary expectations will likely lead to an offer that does not exceed 30%, with 12% as a variable amount allocated for a performance bonus, which you may never receive, based on the rationale that your experience is not relevant, despite having a background in a related field such as voice processing. Additionally, do not anticipate clear job descriptions, as the company's approach is broad and diplomatic, reflecting a lack of transparency.

Q1. Tell me about yourself.
Ans. 
Experienced voice process executive with strong communication skills and a proven track record of delivering exceptional customer service.
• Over 5 years of experience in handling customer queries and resolving issues efficiently

• Proficient in using CRM software to track customer interactions and maintain records

• Skilled in active listening and problem-solving to ensure customer satisfaction

• Ability to work well under pressu
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Q2. Questions which are not relevant or the process and work criteria they are not aware of from previous job role,and if you have number or percentage in your resume then please remove it that will be ur ene...read more
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Q1. Tell me about yourself.
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Q2. What are your salary expectaction
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It was basically verbal assessment

They give you spot topic

Q1. Self introduction
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Q2. Some basic technical questions
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Q1. Where do you see yourself in 5 years?
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Q2. Why are you looking for a change?
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Q3. What are your salary expectations?
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Q4. What is your family background?
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Q5. Why should we hire you?
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Q6. What are your strengths and weaknesses?
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Q7. Tell me about yourself.
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Q1. What are your salary expectations?
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Q2. What is your family background?
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Q3. Share details of your previous job.
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Q4. Why should we hire you?
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Q5. What are your strengths and weaknesses?
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Q6. Why are you looking for a change?
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Q7. Where do you see yourself in 5 years?
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Q8. Tell me about yourself.
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Q1. What are you doing in your satisfaction?
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Q2. Is it mandatory to hair you or nessaray?
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Q3. What is your capacity of control your mind ?
Ans. 
I have a strong capacity to control my mind.
• I have developed mindfulness techniques to control my thoughts and emotions.

• I practice meditation regularly to improve my focus and concentration.

• I have learned to identify and challenge negative thought patterns.

• I use positive affirmations and visualization techniques to maintain a positive mindset.

• I have the ability to redirect my thoughts and stay calm in stressful situati
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Q4. Why your choosing this company?
Ans. Because this company is small company. I'm working on other Another company treat like a tiger tail.and this company I wana become a cat hed. That's it....
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Q1. Give an Introduction
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Q2. Talk about your resume
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Q1. Tell me about one certain topics. They will check your fluency in English.
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Q1. Write & Answer some grammatical questions. Which was online.
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Q2. There were 2-3 questions about their process. You have to chat with bots. 3 randomly chats bots. Those bots will acts as real customers and interact with you. You have to respond with already generated ans...read more
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Q1. Operational round
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It was basically verbal assessment

They give you spot topic

Q1. Self introduction
Add your answer
Q2. Some basic technical questions
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Q1. Tell me about yourself? Speak about a topic atleast 2 mins?
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The test is all about English grammar

Q1. What do you know about customer service?
Ans. 
Customer service involves providing assistance and support to customers to ensure their satisfaction and resolve any issues they may have.
• Customer service is about understanding and meeting the needs of customers

• It involves effective communication and problem-solving skills

• Customer service representatives should be knowledgeable about the products or services they are supporting

• They should be empathetic and patient whe...read more
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Q1. Self introduction Women empowerment
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Computer mutiple choice

Q1. What do you know about our company Why should we hire you
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