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Red Hat Customer Support Executive Interview Questions and Answers

Updated 15 Sep 2022

Red Hat Customer Support Executive Interview Experiences

1 interview found

Customer Support Executive Interview Questions & Answers

user image Anonymous

posted on 15 Sep 2022

I applied via LinkedIn and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Interview with the hiring manager Answering background questions such as ''tell me about yourself''
    • Add your answer
  • Q2. ''how do you see yourself in 5 years''
    • Add your answer
Round 2 - Group Discussion 

Panel interview with the team leaders (4).

Answering competency based questions such as ''tell e about a time when you work under pressure''...

Round 3 - Assignment 

Writing an example of how you would solve an issue with a client

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare in advance and research about the company and its culture.

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Interview questions from similar companies

Engineer- Customer Support Interview Questions & Answers

Oracle user image Anonymous

posted on 19 Feb 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. About your self
    • Add your answer

Senior Customer Service Executive Interview Questions & Answers

R Systems International user image Anish Yadav

posted on 1 Dec 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. Document verification
    • Add your answer
Round 2 - HR 

(2 Questions)

  • Q1. Introduction about me and my experience.
    • Add your answer
  • Q2. Knowledge of shortcut keys.
    • Add your answer

Interview Preparation Tips

Topics to prepare for R Systems International Senior Customer Service Executive interview:
  • Knowledge Management
  • Test Complete
  • Computer Skills
Interview preparation tips for other job seekers - After 2 Rounds got selected.

Customer Care Executive Interview Questions & Answers

Atlassian user image Anonymous

posted on 4 Jun 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. How can you handeling the customer
  • Ans. 

    Handling customers involves active listening, empathy, problem-solving, and effective communication.

    • Listen actively to understand the customer's concerns

    • Show empathy and understanding towards the customer's situation

    • Offer solutions or alternatives to resolve the issue

    • Communicate clearly and effectively to ensure the customer's needs are met

    • Follow up to ensure customer satisfaction

    • Answered by AI
    View 1 more answer
  • Q2. Where do u see after 5years?
    • Add your answer
  • Q3. To grow more in my past life & want tp be a good positions
    • Add your answer

Customer Support Associate Interview Questions & Answers

Freshworks user image Anonymous

posted on 15 Feb 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Company Website and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

Education system in india topic

Round 2 - Technical 

(1 Question)

  • Q1. English, grammar, error
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Medium level interview

Customer Care Executive Interview Questions & Answers

R Systems International user image Anonymous

posted on 15 Dec 2023

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2023. There were 2 interview rounds.

Round 1 - Not good 

(1 Question)

  • Q1. Colleagues are not good
    • Add your answer
Round 2 - HR 

(2 Questions)

  • Q1. About yourself brief introduction
    • Add your answer
  • Q2. About yourself brief description
    • Add your answer

Engineer- Customer Support Interview Questions & Answers

Atlassian user image Anonymous

posted on 27 Sep 2024

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Sep 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Java, OS, Network, Database all these areas has been covered in the interview
    • Add your answer

Engineer- Customer Support Interview Questions & Answers

EbixCash Limited user image Anonymous

posted on 30 Dec 2021

Interview Questionnaire 

2 Questions

  • Q1. What is full form of mpls.
  • Ans. 

    MPLS stands for Multiprotocol Label Switching.

    • MPLS is a protocol used in computer networks to improve the speed and efficiency of data transmission.

    • It operates at the network layer of the OSI model and is used to route packets based on labels instead of IP addresses.

    • MPLS allows for the creation of virtual private networks (VPNs) and traffic engineering.

    • It provides quality of service (QoS) capabilities by prioritizing c...

    • Answered by AI
    View 1 more answer
  • Q2. Network layer working
  • Ans. 

    The network layer is responsible for routing and forwarding data packets across different networks.

    • The network layer operates at the third layer of the OSI model.

    • It provides logical addressing and routing of data packets.

    • Network layer protocols include IP (Internet Protocol) and ICMP (Internet Control Message Protocol).

    • Routers are the primary devices that operate at the network layer.

    • Example: When you send an email fro...

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I was not asked much question. But out Of all the questions I asked I gave the answer I knew, which I didn't know or Did not give.

Skills evaluated in this interview

Customer Service Executive Interview Questions & Answers

EbixCash Limited user image Anonymous

posted on 12 Jul 2021

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. And i know telugu little bit so the interviewed me in telugu also
    • Add your answer
More about working at Red Hat
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#2 Best Mid-Sized Internet/Product Company - 2022

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Red Hat Interview FAQs

How many rounds are there in Red Hat Customer Support Executive interview?
Red Hat interview process usually has 3 rounds. The most common rounds in the Red Hat interview process are One-on-one Round, Group Discussion and Assignment.
How to prepare for Red Hat Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Red Hat. The most common topics and skills that interviewers at Red Hat expect are Chinese, Communication Skills, Customer Experience, Customer Service and Customer Support Operations.

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