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Red Hat Technical Support Engineer Interview Questions, Process, and Tips

Updated 27 Oct 2022

Top Red Hat Technical Support Engineer Interview Questions and Answers

Red Hat Technical Support Engineer Interview Experiences

3 interviews found

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Basic Linux in-depth
  • Q2. Final year Project review and discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be your self. Make your introduction tell all about your self.

I applied via Naukri.com and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. 1. can two different user has the same UID?
  • Ans. 

    No, two different users cannot have the same UID.

    • UID (User ID) is a unique identifier assigned to each user in a system.

    • Having two different users with the same UID can cause conflicts and security issues.

    • UIDs are typically assigned sequentially and are unique within a system.

    • For example, in Linux systems, UID 0 is reserved for the root user and cannot be assigned to any other user.

  • Answered by AI
  • Q2. How to create a new user without useradd or add user command?
  • Ans. 

    To create a new user without useradd or add user command, use the usermod command.

    • Use the usermod command with the -u option to create a new user

    • Specify the username and user ID as arguments

    • Example: usermod -u 1001 newuser

    • Create a home directory for the new user manually

  • Answered by AI
  • Q3. Can group name be change once its created ? if yes then what will be the procedure
  • Ans. 

    Yes, group name can be changed. The procedure involves accessing the group settings and editing the name.

    • Access the group settings

    • Click on the group name

    • Edit the name

    • Save changes

  • Answered by AI
  • Q4. How can we change the root user name to something else?
  • Ans. 

    The root user name can be changed by modifying the /etc/passwd file.

    • Open the /etc/passwd file in a text editor

    • Locate the line that starts with 'root'

    • Change the username in the first field to the desired name

    • Save and close the file

    • Restart the system or use the 'su' command to switch to the new username

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and honest with interviewer

Skills evaluated in this interview

Technical Support Engineer Interview Questions Asked at Other Companies

asked in Salesforce
Q1. Admin Questions :- What is Relationships what are types of relati ... read more
asked in Zoho
Q2. Send an email to customer apologising the mistake made by the rep ... read more
asked in Salesforce
Q3. How you will get contact of account with name starting with abc.
Q4. What are the steps which you will follow if a customer calls and ... read more
Q5. How to release previous IP which assign to your device?

I applied via Company Website and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How to set User Expiry Date?
  • Ans. 

    To set a user expiry date, you can use a combination of user management tools and scripting languages.

    • Use user management tools like Active Directory or LDAP to set an expiry date for a user account.

    • In Active Directory, you can set the 'Account Expires' attribute for a user to specify the expiry date.

    • In LDAP, you can set the 'shadowExpire' attribute to specify the expiry date.

    • You can also use scripting languages like P...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be truth and be confident on your self
All the best

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Support Role Questions 1) Like explaining a case which was done in your previous role and experience
  • Q2. Questions on Javascript
Round 2 - One-on-one 

(1 Question)

  • Q1. Technical Interview questions on Javascript, HTML, CSS and behavioural
Round 3 - Behavioral 

(1 Question)

  • Q1. Manager Questions based on Position and previous work experience.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Oct 2024. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. How does internet works
  • Q2. HTTP codes SQL troubleshooting
Round 2 - Technical 

(1 Question)

  • Q1. SQL python java
Round 3 - HR 

(2 Questions)

  • Q1. Salary negotiations
  • Q2. Work shifts questions
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(3 Questions)

  • Q1. Networking questions
  • Q2. VMware VSphere questions
  • Q3. OS related questions
Round 2 - Behavioral 

(2 Questions)

  • Q1. Scenario based questions
  • Q2. Will you be ok working in shifts
Round 3 - HR 

(2 Questions)

  • Q1. Questions about values
  • Q2. Salary negotiations
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Few linux commands
  • Q2. Explain few, Any command for example
  • Ans. 

    Some common commands for technical support engineers include ping, ipconfig, and tracert.

    • Ping: Used to test the reachability of a host on an IP network.

    • Ipconfig: Displays all current TCP/IP network configuration values.

    • Tracert: Shows the route that packets take to reach a specified destination.

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Question related to L3 and L2 topics
Round 2 - HR 

(1 Question)

  • Q1. Salary expectation. Relocation

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well what we have mentioned in the resume
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jul 2023. There were 3 interview rounds.

Round 1 - Basic Communication 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Current Job role
Round 2 - HR 

(2 Questions)

  • Q1. Work Experience
  • Q2. Current Job roles and KPIs
Round 3 - Technical 

(2 Questions)

  • Q1. OS Troubleshooting
  • Q2. Network Troubleshooting

I applied via Company Website

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. ATM related questions
Round 3 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - This is good company environment.

Red Hat Interview FAQs

How many rounds are there in Red Hat Technical Support Engineer interview?
Red Hat interview process usually has 2 rounds. The most common rounds in the Red Hat interview process are Resume Shortlist and Technical.
How to prepare for Red Hat Technical Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Red Hat. The most common topics and skills that interviewers at Red Hat expect are Technical Support, Linux, RHCE, Open Source and Linux Administration.
What are the top questions asked in Red Hat Technical Support Engineer interview?

Some of the top questions asked at the Red Hat Technical Support Engineer interview -

  1. How to create a new user without useradd or add user comma...read more
  2. Can group name be change once its created ? if yes then what will be the proced...read more
  3. How can we change the root user name to something el...read more

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Red Hat Technical Support Engineer Salary
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₹6 L/yr - ₹20.4 L/yr
179% more than the average Technical Support Engineer Salary in India
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Red Hat Technical Support Engineer Reviews and Ratings

based on 35 reviews

4.5/5

Rating in categories

4.5

Skill development

4.6

Work-Life balance

3.8

Salary & Benefits

4.3

Job Security

4.5

Company culture

3.5

Promotions/Appraisal

4.2

Work Satisfaction

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