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Amdocs Customer Service Associate Interview Questions and Answers
Updated
12 Dec 2022
Amdocs Customer Service Associate Interview Experiences
1 interview found
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR
(5 Questions)
- Q1. Tell me something about yourself.
- Q2. Do you know about our company
- Q3. What you can do when you have 24 hours of free
- Q4. What are your hobbies
- Q5. Do u have any questions for me
Add your answer
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Interview Preparation Tips
Interview preparation tips for other job seekers - Be relax at the time of the interview afterall hr is also a human.
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Interview Tips & Stories
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Oxane Partners
Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
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Interview questions from similar companies
Customer Service Associate Interview Questions & Answers
24/7 Customer
Anonymous
posted on 23 Mar 2024
Interview experience
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Sep 2023. There were 3 interview rounds.
Round 1 - HR
(1 Question)
- Q1. Just a minute talk
Add your answer
Round 2 - Aptitude Test
Assessment to test communication skills
Round 3 - Technical
(1 Question)
- Q1. Operations round where manager will take a simple interview.
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - I wouldn't suggest this company because there is a lot of politics going on, on the floor where the team leaders will only support the agents whom they are interested in. And if anyone wants to be in a better position, then please back off for this company because there is no growth in this company. I have worked there for 6months and those 6months were a big roller coaster ride for me, when I had interaction with some previous employees I have got to know that there won't be a decent hike or increment after a tenure of 1 year.
Customer Service Associate Interview Questions & Answers
24/7 Customer
Anonymous
posted on 11 May 2024
Interview experience
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected
I applied via Campus Placement and was interviewed in Apr 2024. There were 2 interview rounds.
Round 1 - Essay
(1 Question)
- Q1. Want to write an essay
Add your answer
Round 2 - HR
(1 Question)
- Q1. Tell me about yourself Why did u choose this job Are you willing to relocate
Add your answer
Customer Service Associate Interview Questions & Answers
24/7 Customer
A Kalam Shaik
posted on 6 May 2023
Interview experience
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Nov 2022. There were 4 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR
(1 Question)
- Q1. Self introduction
Add your answer
Round 3 - Assignment
Typically difficult however you understand then you can do it like a piece of cake
Round 4 - One-on-one
(1 Question)
- Q1. Its all All about your skills, they check your communication skills and see your willingness towards the company goals and shifts timings
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Review the whole about company before going for the interview and be confident
Customer Service Associate Interview Questions & Answers
24/7 Customer
Anonymous
posted on 27 Dec 2021
I applied via Recruitment Consultant and was interviewed in Jun 2021. There were 5 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Reason for choosing BPO
- Q2. Why do you choose 24/7
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - I suggest to be bold not to get tension while answering the questions and better to be fluent in English
Customer Service Associate Interview Questions & Answers
24/7 Customer
Anonymous
posted on 4 May 2021
I applied via Recruitment Consultant and was interviewed in Apr 2021. There were 5 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Speak about yourself
- Q2. Speak about your best summer vacation.
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - communicate or speak as much as you can.
Customer Service Associate Interview Questions & Answers
24/7 Customer
Anonymous
posted on 16 Dec 2020
Interview Questionnaire
4 Questions
- Q1. First round was self introduction.
- Q2. Second was online test about general questions about english,maths and about business perspective.
- Q3. Third will be typing or questions related to morden technology based on your performance.
- Q4. Fourth will be manager round where youll be asked some general questions and all.
Add your answer
Add your answer
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Customer Service Associate Interview Questions & Answers
24/7 Customer
Anonymous
posted on 27 Apr 2023
Interview experience
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Apr 2022. There were 2 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR
(2 Questions)
- Q1. Previous work experience
- Q2. Need to share best part of your life
Add your answer
Add your answer
Customer Service Associate Interview Questions & Answers
24/7 Customer
Anonymous
posted on 12 Aug 2021
Interview Questionnaire
1 Question
- Q1. Self introduction qualification one topic about any location
Add your answer
Customer Service Associate Interview Questions & Answers
24/7 Customer
Anonymous
posted on 5 Jun 2022
I applied via Naukri.com and was interviewed before Jun 2021. There was 1 interview round.
Round 1 - HR
(3 Questions)
- Q1. Self introduction, previous experience..
- Q2. Communication skills..
- Q3. Resume presentation..
Add your answer
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Best place to work..
Good opportunities, perfect management..
Good opportunities, perfect management..
Amdocs Interview FAQs
How many rounds are there in Amdocs Customer Service Associate interview?
Amdocs interview process usually has 2 rounds. The most common rounds in the Amdocs interview process are Resume Shortlist and HR.
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Customer Service Associate Interview Questions from Similar Companies
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Amdocs Customer Service Associate Reviews and Ratings
based on 1 review
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