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Engaged Employer
Amdocs
3.7
based on 4k Reviews
Video summary
Company Overview
Company Locations
Working at Amdocs
Company Summary
Amdocs is a leading software & services provider to communications & media companies, providing innovative solutions, intelligent operations & delivery expertise.
Overall Rating
3.7/5
based on 4k reviews
3% below
industry average
Highly rated for
Company culture
Critically rated for
Promotions, Work satisfaction
Work Policy
Hybrid
90% employees reported
Monday to Friday
87% employees reported
Flexible timing
77% employees reported
No travel
63% employees reported
View detailed work policy
Top Employees Benefits
Cafeteria
468 employees reported
Free meal
391 employees reported
Office gym
378 employees reported
Health insurance
376 employees reported
View all benefits
About Amdocs
Founded in1982 (43 yrs old)
India Employee Count10k-50k
Global Employee Count10k-50k
India HeadquartersPune, Maharashtra, India
Office Locations
--
Websiteamdocs.com
Primary Industry
Other Industries
View in video summary
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023. For more information, visit www.amdocs.com
Mission: To act as a responsible business with a talented, engaged and diverse team of employees. To serve as a premier provider of sustainable innovation in products and services. To conduct business with global customers and partners founded on trust, integrity and a mutual commitment to environmental and social responsibility in our operations and communities.
Vision: A connected world of empowered individuals and inclusive communities, enabling sustainable development.
Amdocs Ratings
based on 4k reviews
Overall Rating
3.7/5
How AmbitionBox ratings work?
5
1.5k
4
1.4k
3
593
2
185
1
344
Category Ratings
3.8
Company culture
3.6
Work-life balance
3.5
Job security
3.5
Salary
3.4
Skill development
3.3
Work satisfaction
3.1
Promotions
Amdocs is rated 3.7 out of 5 stars on AmbitionBox, based on 4k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Amdocs
based on 3.8k reviews
3.8
Rated by 962 Women
Rated 3.9 for Company culture and 3.6 for Work-life balance
3.7
Rated by 2.8k Men
Rated 3.8 for Company culture and 3.6 for Work-life balance
Work Policy at Amdocs
based on 524 reviews in last 6 months
Hybrid
90%
Work from office
7%
Permanent work from home
3%
Amdocs Reviews
Top mentions in Amdocs Reviews
+ 5 more
Compare Amdocs with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 3.7/5 based on 4k reviews | 3.6/5 based on 39.5k reviews | 3.7/5 based on 90.1k reviews | 3.7/5 based on 53.2k reviews |
Highly Rated for | Company culture | Job security | Job security Work-life balance | Job security |
Critically Rated for | Promotions Work satisfaction | Salary Promotions Work satisfaction | Promotions Salary Work satisfaction | Promotions Salary |
Primary Work Policy | Hybrid 90% employees reported | Hybrid 86% employees reported | Work from office 81% employees reported | Hybrid 62% employees reported |
Rating by Women Employees | 3.8 Good rated by 962 women | 3.7 Good rated by 11.8k women | 3.8 Good rated by 26.1k women | 3.8 Good rated by 15.2k women |
Rating by Men Employees | 3.7 Good rated by 2.8k men | 3.5 Good rated by 25.1k men | 3.6 Good rated by 58.8k men | 3.7 Good rated by 35.5k men |
Job security | 3.5 Good | 4.1 Good | 4.5 Good | 3.8 Good |
View more
Amdocs Salaries
Amdocs salaries have received with an average score of 3.5 out of 5 by 4k employees.
Software Developer
(8.2k salaries)
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₹5 L/yr - ₹17 L/yr
Software Engineer
(1.9k salaries)
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₹4 L/yr - ₹16 L/yr
Softwaretest Engineer
(1.7k salaries)
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₹3.8 L/yr - ₹12.1 L/yr
Functional Test Engineer
(1.2k salaries)
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₹4 L/yr - ₹12.3 L/yr
Associate Software Engineer
(1k salaries)
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₹3 L/yr - ₹12 L/yr
Software Development Specialist
(787 salaries)
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₹11.8 L/yr - ₹35.6 L/yr
Devops Engineer
(632 salaries)
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₹4.8 L/yr - ₹18.9 L/yr
RF Engineer
(582 salaries)
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₹3 L/yr - ₹12.4 L/yr
Technical and Business Operations Analyst
(497 salaries)
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₹3 L/yr - ₹10 L/yr
Software Development Team Lead
(461 salaries)
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₹9.6 L/yr - ₹30.8 L/yr
Amdocs Interview Questions
Interview questions by designation
Top Amdocs interview questions and answers
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Amdocs Jobs
Popular Designations Amdocs Hires for
Current Openings
Amdocs News
AI-powered network optimization: Unlocking 5G's potential with Amdocs
- Amdocs and Google Cloud have introduced Amdocs Network AIOps to assist telecom companies in enhancing network efficiency and customer experience.
- The solution leverages AI and ML to automate network operations and improve service reliability.
- Amdocs Network AIOps framework consists of layers for data observation, decision-making, and automated actions.
- Key capabilities include data ingestion, AI-driven insights, automated workflows, and closed-loop automation.
- The solution aids in anomaly detection, root cause analysis, and predictive maintenance for telecom operators.
- It reduces network downtime by predicting failures, enabling proactive maintenance and optimization of configurations.
- Google Cloud services like BigQuery and Vertex AI are crucial for Amdocs Network AIOps in data transformation and predictive analytics.
- The gen-AI-powered assistant in Amdocs Network Platform offers proactive alerts, automated troubleshooting, and natural language interaction.
- Benefits of the joint solution include reduced costs, improved resiliency, enhanced customer experience, and increased efficiency.
- The collaboration between Amdocs and Google Cloud combines telecom expertise with advanced AI capabilities to optimize 5G networks.
Cloudblog | 28 Feb, 2025
Demonstrating the AI-driven telecom at Mobile World Congress
- Telecoms are showcasing AI-driven demos at Mobile World Congress 2025.
- The demos highlight key use cases for AI in telecom, including customer experience, employee productivity, field operations, and network operations.
- Collaborations with key customers and partners such as Amdocs, Bell, Deutsche Telekom, Ericsson, MasOrange, Nokia, TELUS, and Vodafone will be showcased.
- The demonstrations also feature cloud-native networks, security practices, and the implementation of Open Gateway Initiative (OGI) APIs.
Cloudblog | 28 Feb, 2025
How our partners are enhancing CSP operations with AI solutions
- Google Cloud has been supporting telecommunications innovation by fostering a partner ecosystem to meet the constant evolution of communication service providers (CSPs).
- Partners are using AI to help CSPs optimize network performance, personalize customer experiences, automate operations, and identify new revenue streams.
- AI enables CSPs to move from reactive to proactive network management, with predictive maintenance, automated troubleshooting, and real-time optimization.
- Partners like Amdocs, Ericsson, Fortinet, MATRIXX, and Nokia are collaborating with Google Cloud to enhance various aspects of CSP operations with AI solutions.
- Tools like BigQuery, Looker, Vertex AI are helping partners optimize IT transformation and productivity for telecom companies.
- Partners are enhancing the customer experience for CSPs using AI to understand customer needs, personalize interactions, and provide proactive support.
- AI plays a vital role in optimizing pricing strategies, personalizing offers, and automating billing processes, creating effective monetization models.
- Services partners like Accenture, Capgemini, and TCS are helping CSPs implement AI projects and transform with Google Cloud technology.
- AI is also assisting telecom organizations in optimizing energy consumption, reducing waste, and minimizing their carbon footprint.
- Google Cloud aims to empower the telecom industry to embrace digital transformation with the help of its partners, shaping the future of connectivity.
Cloudblog | 27 Feb, 2025
Transforming data: How Vodafone Italy modernized its data architecture in the cloud
- Vodafone Italy is modernizing its data architecture on Google Cloud with the Nucleus platform to improve efficiency and real-time processing, leveraging AI infrastructure and BigQuery.
- This transformation consolidates data silos and enhances agility, scalability, and AI-driven insights, optimizing workflows and supporting critical functions.
- The migration to Nucleus within 12 months was seamlessly executed, delivering benefits such as agility, cost optimization, and improved real-time processing across core functions.
- The initiative began with Vodafone Italy's 'NEXT' program aimed at modernizing BSS and data management, facilitating scalability and data-driven decision-making.
- The data architecture shift focused on a two-tier platform: Operational Data Store (ODS) and Vodafone Integrated Dimensional Data (VID) model for real-time insights and governance.
- The modernization project integrated VID into a cloud-first architecture for enhanced flexibility and scalability, partnering with Amdocs to drive the transition.
- Vodafone Italy successfully migrated to Google Cloud with Amdocs, maintaining operational continuity and unlocking cloud-native benefits while empowering customer service and real-time reporting.
- The collaboration between Vodafone Italy and Amdocs showcases the power of cloud innovation in unifying data, AI integration, and operational efficiency, driving significant growth and value.
- The modernized data foundation empowers Vodafone to improve customer services, enhance productivity, and accelerate time-to-market, reflecting the success of their data-driven journey.
- The partnership's focus on AI and data services exemplifies how cloud-powered initiatives can optimize customer experience, IT efficiency, and data-driven growth in organizations.
Cloudblog | 27 Feb, 2025
Dell rolls out cloud transformation services for telecom providers
- Dell announces cloud transformation services and new servers tailored for communications service providers, focusing on Open RAN technology adoption in the telecom industry.
- Dell's Open Telecom Transformation Program aims to assist CSPs in transitioning networks to the cloud by offering preconfigured hardware packages and modernization services.
- The program involves evaluating current infrastructure, deploying a transformation plan, providing ongoing support, and offering managed services for scalability and operational efficiency across multiple clouds.
- Dell merges enterprise best practices with telecom expertise to create pre-engineered, automated systems for telecom operators, simplifying the establishment of cloud architecture.
- Dell expands capabilities with the AI for Telecom program, introducing infrastructure monitoring using generative AI and AI Agent for Telecom Infrastructure Monitoring.
- New servers like PowerEdge XE7745 and Dell XE9680 with AI Agent for Telecom are introduced, focusing on AI acceleration and real-time monitoring of telecom networks.
- Certification programs validate Dell infrastructure integration with partners like Amdocs, Kinetica DB, and Aira Technologies, aiming to enhance network performance.
- Dell also enhances Telecom Infrastructure Blocks for Red Hat software support, offering AI-ready infrastructure, disaster recovery capabilities, and simplified network configurations.
- All programs are now generally available, presenting telecom operators with automated, AI-driven solutions for improved network performance and maintenance.
- Dell's focus on providing advanced solutions tailored for the telecom sector showcases its commitment to modernizing and optimizing network operations for CSPs.
- The article emphasizes Dell's strategic approach in addressing the evolving needs of telecom providers through innovative cloud transformation services and AI-powered solutions.
Siliconangle | 26 Feb, 2025
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Amdocs FAQs
When was Amdocs founded?
Amdocs was founded in 1982. The company has been operating for 43 years primarily in the Software Product sector.
Where is the Amdocs headquarters located?
Amdocs is headquartered in Pune, Maharashtra.
How many employees does Amdocs have in India?
Amdocs currently has more than 17,000+ employees in India. Engineering - Software & QA department appears to have the highest employee count in Amdocs based on the number of reviews submitted on AmbitionBox.
Does Amdocs have good work-life balance?
Amdocs has a Work-Life Balance Rating of 3.6 out of 5 based on 4,000+ employee reviews on AmbitionBox. 72% employees rated Amdocs 4 or above, while 28% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read Amdocs work-life balance reviews for more details
Is Amdocs good for career growth?
Career growth at Amdocs is rated as moderate, with a promotions and appraisal rating of 3.1. 28% employees rated Amdocs 3 or below, while 72% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading Amdocs promotions/appraisals reviews for more detailed insights.
What are the pros and cons of working in Amdocs?
Working at Amdocs comes with several advantages and disadvantages. It is highly rated for company culture. However, it is poorly rated for promotions / appraisal and work satisfaction, based on 4,000+ employee reviews on AmbitionBox.
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