Upload Button Icon Add office photos

Filter interviews by

24/7 Customer Social Media Analyst Interview Questions, Process, and Tips

Updated 22 Sep 2017

24/7 Customer Social Media Analyst Interview Experiences

1 interview found

Social Media Analyst Interview Questions & Answers

user image Pavithra Jadav

posted on 22 Aug 2017

I was interviewed before Aug 2016.

Interview Questionnaire 

11 Questions

  • Q1. What is software?
  • Ans. 

    Software is a collection of programs, data, and instructions that tell a computer how to perform specific tasks.

    • Software is intangible and consists of code written in programming languages.

    • It includes applications, operating systems, and utilities.

    • Examples of software include Microsoft Word, Photoshop, and Windows OS.

    • Software can be customized, upgraded, and updated to improve functionality.

    • It enables computers to perf...

  • Answered by AI
  • Q2. What are different computer platform?
  • Ans. 

    Different computer platforms include Windows, macOS, Linux, and mobile platforms like iOS and Android.

    • Windows is a popular computer platform developed by Microsoft.

    • macOS is the operating system used on Apple computers.

    • Linux is an open-source platform used by many computer users.

    • Mobile platforms like iOS and Android are used on smartphones and tablets.

  • Answered by AI
  • Q3. What is browser? Name any?
  • Ans. 

    A browser is a software application used to access and view websites on the internet.

    • A browser is a program that retrieves and displays web pages.

    • It interprets HTML code and renders it as a visual representation.

    • Browsers allow users to navigate through websites and interact with web content.

    • Examples of browsers include Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge.

  • Answered by AI
  • Q4. Do you know about our software? Have you ever used it?
  • Ans. 

    No

    • I am not familiar with your software

    • I have not used it before

  • Answered by AI
  • Q5. Name any of our software's?
  • Ans. 

    Our software includes Social Media Analytics Tool, Social Listening Platform, and Social Media Monitoring Software.

    • Social Media Analytics Tool

    • Social Listening Platform

    • Social Media Monitoring Software

  • Answered by AI
  • Q6. What are your strengths and weaknesses?
  • Q7. Tell me about our company ?
  • Ans. 

    Our company is a leading social media analytics firm.

    • We specialize in analyzing social media data to provide valuable insights and recommendations.

    • We have a team of experienced analysts who use advanced tools and techniques to gather and analyze data from various social media platforms.

    • Our clients include major brands, marketing agencies, and research organizations.

    • We help our clients understand their target audience, ...

  • Answered by AI
  • Q8. Why have you selected our company to work?
  • Q9. Why should I hire you?
  • Q10. Are you okay with working in rotational shifts? Is your family okay with you working in night shifts?
  • Q11. What are your salary experience
  • Ans. 

    I have experience negotiating competitive salaries based on market research and my skills.

    • I have successfully negotiated a higher salary in my previous role as a Social Media Analyst.

    • I regularly conduct market research to stay updated on salary trends in the industry.

    • I have experience leveraging my skills and achievements to justify a higher salary.

    • I am open to discussing salary expectations and finding a mutually bene

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: Self introduction was held and my resume was shortlisted for further round of interview.

Round: Test
Total Questions: 35

Round: Test
Experience: Logical reasoning, English communication, simple maths Q n A,paragraph comprehensive sample.
Duration: 1 hour 10 minutes
Total Questions: 35

Round: Technical Interview
Experience: Typing speed check was done and moc chat was held by HR team.

Round: Technical + HR Interview
Experience: Interview was held for the process Adobe software so few technical questions were asked by process head.

Round: Ops round
Experience: Few random questions were asked by Hr to check my capabilities.

Skills: Communication And Confidence

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Good, easy. They wanted to test the basic communication skills

Round 3 - One-on-one 

(1 Question)

  • Q1. Why did you leave the previous company?

24/7 Customer Interview FAQs

What are the top questions asked in 24/7 Customer Social Media Analyst interview?

Some of the top questions asked at the 24/7 Customer Social Media Analyst interview -

  1. Do you know about our software? Have you ever used ...read more
  2. What are different computer platfo...read more
  3. What is browser? Name a...read more

Tell us how to improve this page.

Interview Questions from Similar Companies

TCS Interview Questions
3.7
 • 10.3k Interviews
Accenture Interview Questions
3.9
 • 8.1k Interviews
Tech Mahindra Interview Questions
3.6
 • 3.8k Interviews
Genpact Interview Questions
3.9
 • 3k Interviews
Teleperformance Interview Questions
3.9
 • 1.7k Interviews
WNS Interview Questions
3.4
 • 962 Interviews
Infosys BPM Interview Questions
3.7
 • 926 Interviews
View all

24/7 Customer Social Media Analyst Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

Skill development

4.0

Work-life balance

5.0

Salary

3.0

Job security

4.0

Company culture

2.0

Promotions

3.0

Work satisfaction

Explore 1 Review and Rating
Digital Interaction Advisor
1.2k salaries
unlock blur

₹1 L/yr - ₹4.5 L/yr

Digital Interactive Specialist
1k salaries
unlock blur

₹1 L/yr - ₹5.5 L/yr

Advisor
518 salaries
unlock blur

₹1 L/yr - ₹5 L/yr

Digital Interaction Executive
395 salaries
unlock blur

₹1.2 L/yr - ₹4.5 L/yr

Executive
284 salaries
unlock blur

₹2 L/yr - ₹5.2 L/yr

Explore more salaries
Compare 24/7 Customer with

WNS

3.4
Compare

Genpact

3.9
Compare

Concentrix Corporation

3.8
Compare

Teleperformance

3.9
Compare
Did you find this page helpful?
Yes No
write
Share an Interview