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24/7 Customer Interview Questions, Process, and Tips
Top 24/7 Customer Interview Questions and Answers
- Q1. What are different computer platforms available?asked in Social Media Advisor interview
- Q2. Do you know about our software? Have you ever used it?asked in Social Media Analyst interview
- Q3. What is a pac file and how does this works - it's difference with proxyasked in Senior Manager interview
24/7 Customer Interview Experiences
175 interviews found
Pavithra Jadav
I was interviewed before Aug 2016.
Interview Questionnaire
11 Questions
- Q1. What is software?
- Ans.
Software is a collection of programs, data, and instructions that tell a computer how to perform specific tasks.
Software is intangible and consists of code written in programming languages.
It includes applications, operating systems, and utilities.
Examples of software include Microsoft Word, Photoshop, and Windows OS.
Software can be customized, upgraded, and updated to improve functionality.
It enables computers to perf...
- Q2. What are different computer platform?
- Ans.
Different computer platforms include Windows, macOS, Linux, and mobile platforms like iOS and Android.
Windows is a popular computer platform developed by Microsoft.
macOS is the operating system used on Apple computers.
Linux is an open-source platform used by many computer users.
Mobile platforms like iOS and Android are used on smartphones and tablets.
- Q3. What is browser? Name any?
- Ans.
A browser is a software application used to access and view websites on the internet.
A browser is a program that retrieves and displays web pages.
It interprets HTML code and renders it as a visual representation.
Browsers allow users to navigate through websites and interact with web content.
Examples of browsers include Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge.
- Q4. Do you know about our software? Have you ever used it?
- Ans.
No
I am not familiar with your software
I have not used it before
- Q5. Name any of our software's?
- Ans.
Our software includes Social Media Analytics Tool, Social Listening Platform, and Social Media Monitoring Software.
Social Media Analytics Tool
Social Listening Platform
Social Media Monitoring Software
- Q6. What are your strengths and weaknesses?
- Ans.
My strengths include analytical skills, attention to detail, and creativity. My weaknesses are sometimes being too detail-oriented and needing to improve my time management.
Strengths: Analytical skills - able to interpret data and draw insights, Attention to detail - ensuring accuracy in work, Creativity - thinking outside the box to come up with innovative solutions
Weaknesses: Being too detail-oriented - may spend too...
- Q7. Tell me about our company ?
- Ans.
Our company is a leading social media analytics firm.
We specialize in analyzing social media data to provide valuable insights and recommendations.
We have a team of experienced analysts who use advanced tools and techniques to gather and analyze data from various social media platforms.
Our clients include major brands, marketing agencies, and research organizations.
We help our clients understand their target audience, ...
- Q8. Why have you selected our company to work?
- Ans.
I selected your company for its innovative approach to social media analytics and strong reputation in the industry.
Impressed by the company's track record of successful social media campaigns
Excited about the opportunity to work with cutting-edge technology and tools
Positive reviews from current and former employees about company culture and work environment
- Q9. Why should I hire you?
- Ans.
I have a strong background in social media analytics and a proven track record of driving engagement and growth for brands.
I have a Bachelor's degree in Marketing with a focus on social media analytics
I have successfully increased engagement rates by 30% for my previous clients
I am proficient in using social media analytics tools such as Sprout Social and Hootsuite
- Q10. Are you okay with working in rotational shifts? Is your family okay with you working in night shifts?
- Ans.
Yes, I am comfortable working in rotational shifts and my family is supportive of me working in night shifts.
I have previous experience working in rotational shifts and have no issues with it.
My family understands the nature of my job and is supportive of me working in night shifts.
I am flexible and adaptable to different work schedules, including night shifts.
- Q11. What are your salary experience
- Ans.
I have experience negotiating competitive salaries based on market research and my skills.
I have successfully negotiated a higher salary in my previous role as a Social Media Analyst.
I regularly conduct market research to stay updated on salary trends in the industry.
I have experience leveraging my skills and achievements to justify a higher salary.
I am open to discussing salary expectations and finding a mutually bene
Interview Preparation Tips
Experience: Self introduction was held and my resume was shortlisted for further round of interview.
Round: Test
Total Questions: 35
Round: Test
Experience: Logical reasoning, English communication, simple maths Q n A,paragraph comprehensive sample.
Duration: 1 hour 10 minutes
Total Questions: 35
Round: Technical Interview
Experience: Typing speed check was done and moc chat was held by HR team.
Round: Technical + HR Interview
Experience: Interview was held for the process Adobe software so few technical questions were asked by process head.
Round: Ops round
Experience: Few random questions were asked by Hr to check my capabilities.
Skills: Communication And Confidence
Skills evaluated in this interview
Social Media Analyst Interview Questions asked at other Companies
Saurabh Rai
I applied via Campus Placement
(2 Questions)
- Q1. Resume related question
- Q2. Outlook PST backup
(2 Questions)
- Q1. Resume related question
- Q2. Last job role and responsibilities
(2 Questions)
- Q1. Desktop related
- Q2. Vlan configure and rules
(2 Questions)
- Q1. Network setup devices
- Q2. Vpn how to configure
(2 Questions)
- Q1. Why we hire you
- Q2. Previous job left
Interview Preparation Tips
Skills evaluated in this interview
Selected
I applied via Recruitment Consulltant and was interviewed in Oct 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Self introduction
- Q2. Assessment and in final round They ask me to talk about the topic of the phone which I’m using it.
(2 Questions)
- Q1. Self introduction
- Q2. Assessment and documents submission
Interview Preparation Tips
Customer Support Associate Interview Questions asked at other Companies
I applied via Naukri.com and was interviewed in Sep 2024. There was 1 interview round.
(2 Questions)
- Q1. Speak on random topics
- Ans.
Speaking on random topics to showcase communication skills and knowledge on various subjects.
Discussing current events or news
Sharing personal hobbies or interests
Talking about favorite books, movies, or TV shows
Exploring travel experiences or dream destinations
- Q2. Type the topic what they given
Interview Preparation Tips
Process Associate Interview Questions asked at other Companies
24/7 Customer interview questions for popular designations
Selected
I applied via Campus Placement and was interviewed in May 2024. There were 2 interview rounds.
General English , form the sentence
(2 Questions)
- Q1. Random questions
- Q2. About yourself self introduction
Customer Care Executive Interview Questions asked at other Companies
Get interview-ready with Top 24/7 Customer Interview Questions
Somya Som
I applied via Walk-in and was interviewed in Feb 2024. There were 3 interview rounds.
(2 Questions)
- Q1. Self intro and sale the product
- Ans.
Good and not so hard and not taken too much time
- Q2. About customer service
- Ans.
Yes good and i explained about that and got selected
Assessment Good and manageable
(3 Questions)
- Q1. Sale the product and self intro
- Ans.
It was good from my end but hate the round because hr took the manager round and without any valid reasons and checking with dressing sense they are rejecting ys
- Q2. About education
- Q3. About hobbies and about customers
Customer Service Executive Interview Questions asked at other Companies
Jobs at 24/7 Customer
Will be given a topic to discuss and will be monitored to see who is doing good
Set of questions to clear the assessment
(2 Questions)
- Q1. Self introduction
- Q2. Role play to understand customer service skills
Operations Manager Interview Questions asked at other Companies
I applied via Walk-in and was interviewed in Jun 2024. There were 2 interview rounds.
(1 Question)
- Q1. Can you describe your last day of school?
- Ans.
My last day of school was filled with mixed emotions as I said goodbye to friends and teachers, reminisced about memories, and looked forward to the future.
Said goodbye to friends and teachers
Reminisced about memories
Looked forward to the future
(1 Question)
- Q1. Tell me about yourself.
- Ans.
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
5 years of experience in customer care
Skilled in resolving customer issues
Strong focus on providing exceptional service
Empathetic and dedicated approach
Excellent communication skills
Customer Care Executive Interview Questions asked at other Companies
Selected
I applied via Recruitment Consulltant and was interviewed in Jul 2024. There were 2 interview rounds.
Easy question to answer.
(3 Questions)
- Q1. About last company
- Q2. Responsibilities in previous job
- Ans.
Managed client accounts, conducted market research, and provided financial advice.
Managed client accounts by monitoring investments and providing updates
Conducted market research to identify potential investment opportunities
Provided financial advice to clients based on their individual goals and risk tolerance
- Q3. Tell about yourself
- Ans.
I am a dedicated and experienced financial advisor with a passion for helping clients achieve their financial goals.
Over 10 years of experience in financial planning and investment management
Strong track record of successfully guiding clients through complex financial decisions
Expertise in retirement planning, tax strategies, and risk management
Client-focused approach with a commitment to building long-term relationshi...
Interview Preparation Tips
Advisor Interview Questions asked at other Companies
Selected
I applied via Referral and was interviewed in Jan 2024. There were 3 interview rounds.
Versant round where you have to complete some given task given by them in a given time frame
(1 Question)
- Q1. Talk about your last trip?, Memorable holiday or trip?, About your idol, college life, school life etc
(1 Question)
- Q1. Where manager will ask you some questions about anything but it will be questions mostly about yourself.
Interview Preparation Tips
Customer Support Executive Interview Questions asked at other Companies
Selected
I applied via Recruitment Consulltant and was interviewed in Oct 2023. There were 4 interview rounds.
(2 Questions)
- Q1. Give an Introduction
- Q2. Talk about your resume
(1 Question)
- Q1. Tell me about one certain topics. They will check your fluency in English.
(2 Questions)
- Q1. Write & Answer some grammatical questions. Which was online.
- Q2. There were 2-3 questions about their process. You have to chat with bots. 3 randomly chats bots. Those bots will acts as real customers and interact with you. You have to respond with already generated ans...
(1 Question)
- Q1. Operational round
Interview Preparation Tips
Non Voice Process Associate Interview Questions asked at other Companies
Top trending discussions
24/7 Customer Interview FAQs
The duration of 24/7 Customer interview process can vary, but typically it takes about less than 2 weeks to complete.
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24/7 Customer Interviews By Designations
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24/7 Customer Interview Process
based on 166 interviews
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Rating in categories
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Digital Interaction Advisor
1.2k
salaries
|  ₹0 L/yr - ₹0 L/yr |
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Digital Interactive Specialist
998
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Advisor
523
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Digital Interaction Executive
374
salaries
| ₹0 L/yr - ₹0 L/yr |
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Executive
280
salaries
| ₹0 L/yr - ₹0 L/yr |
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