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24/7 Customer Interview Questions, Process, and Tips

Updated 19 Jan 2025

Top 24/7 Customer Interview Questions and Answers

View all 59 questions

24/7 Customer Interview Experiences

Popular Designations

175 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Online assignment maths questions and like dislike questions and satisfy questions

Round 3 - HR 

(2 Questions)

  • Q1. Introduce yourself ? should we here? What is your expected salary? What is your experience? What is your nxt plan?
  • Q2. Why should we interest in the company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be fear face it and easily accept you
We easily face the interview

NON Voice Process Interview Questions asked at other Companies

Q1. What is mortgage value
View answer (35)

Advisor Interview Questions & Answers

user image Anonymous

posted on 9 Feb 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Basic introduction part
Round 3 - Versant test 

(1 Question)

  • Q1. Versant test: Looks at a speaker’s pronunciation, fluency, clarity of expression, and speed of speech
Round 4 - One-on-one 

(1 Question)

  • Q1. Ops round: introduction, education, and interests.

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication skills needs to be spot on. They just see your fluency, sentence framing, grammar, etc.

Advisor Interview Questions asked at other Companies

Q1. What knowledge do you have about market? What is the status of current market
View answer (3)

Students Interview Questions & Answers

user image Anonymous

posted on 8 Nov 2021

I applied via Company Website and was interviewed in Sep 2022. There were 3 interview rounds.

Interview Questionnaire 

1 Question

Sometimes referred to as hiring coding challenges) are tests sent to candidates by a company with the intent of screening technical skills/coding proficiency. They aim to predict what kind of an employee the candidate would make.

  • Q1. Good morning sir/madam thank you for giving me this wonderful opportunity to introduce my myself rohini we are five members in my family including me my strength my dad my weakness food I want do jobs

Interview Preparation Tips

Topics to prepare for 24/7 Customer Students interview:
  • Stories
Interview preparation tips for other job seekers - Market yourself. ...
Apply even if you're not fully qualified. ...
Job search like it's your job. ...
Use informational interviews to network. ...
Set yourself apart with letters of recommendation. ...
Know yourself and what you want. ...
Pump yourself up and stay positive.
More items...

I applied via Naukri.com and was interviewed in Apr 2022. There were 4 interview rounds.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Tell me about yourself ?
  • Q2. Why this role - this company ?
  • Q3. Speak for 2 mins on any topic
  • Ans. 

    The impact of social media on society

    • Social media has revolutionized communication and connectivity

    • It has transformed the way people interact and share information

    • Social media has both positive and negative effects on society

    • Examples include the spread of fake news, cyberbullying, and online activism

    • It has also facilitated global movements and provided a platform for marginalized voices

  • Answered by AI
  • Q4. Strengths & weakness
Round 2 - Aptitude Test 

English, Email writing, Vocabulary, Grammar, Mock chat with Bot.

Round 3 - Technical 

(1 Question)

  • Q1. General Tech que, ex: GPRS full form, Windows OS names, MAC OS names etc...
Round 4 - HR 

(3 Questions)

  • Q1. OPS round, How will you handle stress ?
  • Q2. Tell me about a difficult situation you faced ?
  • Q3. CTC expectation? Can you work in shifts ?.......

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on Communication Skills, Be confident when you are answering questions.

Digital Interaction Advisor Interview Questions asked at other Companies

Q1. How you will Run a web camera with out Internet to cloud?
View answer (2)

24/7 Customer interview questions for popular designations

 Digital Interaction Advisor

 (26)

 Customer Service Associate

 (11)

 Advisor

 (9)

 Digital Interactive Specialist

 (8)

 Customer Service Executive

 (7)

 Customer Support Executive

 (5)

 NON Voice Process

 (5)

 BPO Executive

 (3)

I applied via Company Website and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - About your self 

(5 Questions)

  • Q1. Tell me about your self
  • Q2. What should I wear to a job interview for a retail store?
  • Q3. Can you provide an example of a time when you went above and beyond for a customer?
  • Ans. 

    I once stayed after hours to help a customer with a complex issue.

    • Customer was having trouble with a software program

    • I stayed an extra hour to troubleshoot the issue

    • I was able to resolve the problem and the customer was very grateful

  • Answered by AI
  • Q4. How do you make sales and promote a high-value average transaction?
  • Ans. 

    To make sales and promote high-value average transaction, I focus on building relationships, understanding customer needs, and offering personalized solutions.

    • Build relationships with customers to gain their trust and loyalty

    • Understand customer needs by asking questions and actively listening to their responses

    • Offer personalized solutions that meet their specific needs and preferences

    • Highlight the value of the product ...

  • Answered by AI
  • Q5. If a customer is rude, unruly or confrontational, what do you do?

Interview Preparation Tips

Topics to prepare for 24/7 Customer Customer Service Specialist interview:
  • RSA
  • Sales
  • MS Office
Interview preparation tips for other job seekers - Greet customers as they enter or browse the store.
Communicate with customers to determine their needs.
Help customers locate items in a store.
Answer customer questions regarding products and services.
Recommend products and services to customers.

Customer Service Specialist Interview Questions asked at other Companies

Q1. Can you provide an example of a time when you went above and beyond for a customer?
View answer (1)

Get interview-ready with Top 24/7 Customer Interview Questions

Associate Interview Questions & Answers

user image Anonymous

posted on 31 Jan 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Why do you want to join this company?
  • Q2. Why are you interested in customer service?
  • Q3. Tell me about yourself?
  • Q4. Do you know about BPO?
  • Ans. 

    BPO stands for Business Process Outsourcing.

    • BPO involves contracting out specific business functions to a third-party service provider.

    • Common BPO services include customer support, accounting, and human resources.

    • BPO can help companies save costs and improve efficiency.

    • Examples of BPO companies include Accenture, IBM, and Infosys.

  • Answered by AI
  • Q5. Can you work under pressure?

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep cool and don't get tensed. They don't ask anything irrelevant questions.

Associate Interview Questions asked at other Companies

Q1. What is mean of TTR & why required for powder coating process ?
View answer (17)

Jobs at 24/7 Customer

View all
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

There will be aptitude questions, however with not great difficulty can be solved in few seconds once you focus.

Round 2 - Mock Chat 

(1 Question)

  • Q1. Here they will assign a scenario where in you need to assist two customers at a time, resolving their concerns to the best, failing one would lose the chance.
Round 3 - HR 

(1 Question)

  • Q1. They asked me usual questions like tell me about yourself, why did you apply for this role,where do you see yourself in 5 years, goals ..

Interview Preparation Tips

Interview preparation tips for other job seekers - With prior practice and warmup, you can handle the interview with ease and focus on the task at hand, instead of worrying about rounds as they might change from process to process.

Digital Interaction Advisor Interview Questions asked at other Companies

Q1. How you will Run a web camera with out Internet to cloud?
View answer (2)
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(7 Questions)

  • Q1. Where do you see yourself in 5 years?
  • Q2. Why are you looking for a change?
  • Q3. What are your salary expectations?
  • Q4. What is your family background?
  • Q5. Why should we hire you?
  • Q6. What are your strengths and weaknesses?
  • Q7. Tell me about yourself.
Round 3 - HR 

(8 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. What are your strengths and weaknesses?
  • Q6. Why are you looking for a change?
  • Q7. Where do you see yourself in 5 years?
  • Q8. Tell me about yourself.
Round 4 - Technical 

(4 Questions)

  • Q1. What are you doing in your satisfaction?
  • Q2. Is it mandatory to hair you or nessaray?
  • Q3. What is your capacity of control your mind ?
  • Ans. 

    I have a strong capacity to control my mind.

    • I have developed mindfulness techniques to control my thoughts and emotions.

    • I practice meditation regularly to improve my focus and concentration.

    • I have learned to identify and challenge negative thought patterns.

    • I use positive affirmations and visualization techniques to maintain a positive mindset.

    • I have the ability to redirect my thoughts and stay calm in stressful situati

  • Answered by AI
  • Q4. Why your choosing this company?
  • Ans. Because this company is small company. I'm working on other Another company treat like a tiger tail.and this company I wana become a cat hed. That's it....
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Follow the instructions of hr
Good karma is thair

Non Voice Process Associate Interview Questions asked at other Companies

Q1. Tell about Computer special keys and there functions
View answer (2)
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
Round 2 - Assignment 

We need to crack some tasks in computer

Round 3 - HR 

(2 Questions)

  • Q1. Any topic they will give and some questions
  • Q2. Document verification

Interview Preparation Tips

Interview preparation tips for other job seekers - Little bit tough........................

I applied via Company Website and was interviewed in Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - Aptitude Test 

It's easy just concentrate on what they are saying

Round 3 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why do you want to work with is

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident don't hesitate speak fluently for non voice your typing speed should be fast

Voice Process Executive Interview Questions asked at other Companies

Q1. How to solve a problem of customer
View answer (7)

24/7 Customer Interview FAQs

How many rounds are there in 24/7 Customer interview?
24/7 Customer interview process usually has 2-3 rounds. The most common rounds in the 24/7 Customer interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for 24/7 Customer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at 24/7 Customer. The most common topics and skills that interviewers at 24/7 Customer expect are Customer Service, customer support, International Voice Process, international bpo and Communication Skills.
What are the top questions asked in 24/7 Customer interview?

Some of the top questions asked at the 24/7 Customer interview -

  1. What are different computer platforms availab...read more
  2. Do you know about our software? Have you ever used ...read more
  3. How to handle irritated user/ custom...read more
How long is the 24/7 Customer interview process?

The duration of 24/7 Customer interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

24/7 Customer Interview Process

based on 166 interviews

Interview experience

3.8
  
Good
View more

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24/7 Customer Reviews and Ratings

based on 2.8k reviews

3.5/5

Rating in categories

3.5

Skill development

3.4

Work-life balance

3.0

Salary

3.3

Job security

3.6

Company culture

2.9

Promotions

3.3

Work satisfaction

Explore 2.8k Reviews and Ratings
Virtual(Teams) Interview For International Voice Process - 247.ai

Hyderabad / Secunderabad

0-4 Yrs

₹ 3.25-5.5 LPA

Virtual(Teams) Interview For International Voice Process - 247.ai

Hyderabad / Secunderabad

0-4 Yrs

₹ 3.25-5.5 LPA

Customer Care Executive || 247.ai

Bangalore / Bengaluru

0-5 Yrs

₹ 2.75-4 LPA

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