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I applied via Company Website and was interviewed in Jul 2022. There were 2 interview rounds.
I once stayed after hours to help a customer with a complex issue.
Customer was having trouble with a software program
I stayed an extra hour to troubleshoot the issue
I was able to resolve the problem and the customer was very grateful
To make sales and promote high-value average transaction, I focus on building relationships, understanding customer needs, and offering personalized solutions.
Build relationships with customers to gain their trust and loyalty
Understand customer needs by asking questions and actively listening to their responses
Offer personalized solutions that meet their specific needs and preferences
Highlight the value of the product ...
posted on 23 Oct 2024
I applied via Job Portal
I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.
Handling customers involves active listening, empathy, problem-solving, and effective communication.
Listen actively to understand the customer's concerns
Show empathy and understanding towards the customer's situation
Offer solutions or alternatives to resolve the issue
Communicate clearly and effectively to ensure the customer's needs are met
Follow up to ensure customer satisfaction
I applied via LinkedIn and was interviewed in Mar 2022. There were 3 interview rounds.
Panel interview with the team leaders (4).
Answering competency based questions such as ''tell e about a time when you work under pressure''...
Writing an example of how you would solve an issue with a client
posted on 14 Dec 2021
I applied via Company Website and was interviewed in Nov 2021. There were 4 interview rounds.
posted on 9 Jan 2025
I applied via Referral and was interviewed in Jul 2024. There were 2 interview rounds.
I applied via Approached by Company and was interviewed before Sep 2023. There was 1 interview round.
posted on 15 Sep 2022
I applied via LinkedIn and was interviewed in Aug 2022. There were 2 interview rounds.
Interview with team lead managers.
Answering back ground questions such as ''tell me about yourself'', ''where do you see yourself in 5 years'' ...
Panel interview.
Answering competency based question such as .. 'tell me about a time when you''...
based on 1 review
Rating in categories
Digital Interaction Advisor
1.2k
salaries
| ₹1 L/yr - ₹4.5 L/yr |
Digital Interactive Specialist
1k
salaries
| ₹1 L/yr - ₹4.8 L/yr |
Advisor
509
salaries
| ₹1 L/yr - ₹5 L/yr |
Digital Interaction Executive
382
salaries
| ₹1 L/yr - ₹5.5 L/yr |
Customer Service Executive
304
salaries
| ₹0.7 L/yr - ₹5.2 L/yr |
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