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24/7 Customer Interview Questions, Process, and Tips

Updated 19 Jan 2025

Top 24/7 Customer Interview Questions and Answers

View all 59 questions

24/7 Customer Interview Experiences

Popular Designations

175 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I was interviewed in May 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Eassy writing 

(2 Questions)

  • Q1. Questions depending upon what you mentioned in the resume.
  • Q2. Easy on favourite person.
Round 3 - HR 

(2 Questions)

  • Q1. Why you choose this company.
  • Q2. Topic : social media, Native place, family, Indian culture, be aware of some general topics.

Interview Preparation Tips

Interview preparation tips for other job seekers - In interview they only observe/notice our communication skill and confidence level, so please don't hesitate to talk in interview.

Service Advisor Interview Questions asked at other Companies

Q1. How can you make estimate for damaged or accidental vehicle?
View answer (4)
Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Self introduction
Round 3 - Assignment 

Typically difficult however you understand then you can do it like a piece of cake

Round 4 - One-on-one 

(1 Question)

  • Q1. Its all All about your skills, they check your communication skills and see your willingness towards the company goals and shifts timings

Interview Preparation Tips

Interview preparation tips for other job seekers - Review the whole about company before going for the interview and be confident

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (39)
24/7 Customer Interview Questions and Answers for Freshers
illustration image

Advisor Interview Questions & Answers

user image Thirumoorthy

posted on 30 Oct 2023

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all Resume tips
Round 2 - Aptitude Test 

Typing speed general knowledge

Round 3 - HR 

(1 Question)

  • Q1. About ur self reason of choosing this job previous work experience and last salary package

Interview Preparation Tips

Interview preparation tips for other job seekers - Resolution the customers query, what there needs to be done.

Advisor Interview Questions asked at other Companies

Q1. What knowledge do you have about market? What is the status of current market
View answer (3)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Versant round was second round. You'll be separated and infront of webcam you're supposed to take exam

Round 3 - Technical 

(2 Questions)

  • Q1. How long do you plan to work here?
  • Q2. What are your future goals?

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skills is the key to get selected for the job

Advisory Consultant Interview Questions asked at other Companies

Q1. Explain how you were managing SCM and what tools were used?
View answer (1)

24/7 Customer interview questions for popular designations

 Digital Interaction Advisor

 (26)

 Customer Service Associate

 (11)

 Advisor

 (9)

 Digital Interactive Specialist

 (8)

 Customer Service Executive

 (7)

 Customer Support Executive

 (5)

 NON Voice Process

 (5)

 Customer Care Executive

 (3)

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I applied via Walk-in and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Introduce yourself and most memorable day.
  • Ans. 

    I am a Chat Support Executive with excellent communication skills. My most memorable day was when I resolved a complex customer issue and received appreciation from my team.

    • Experienced Chat Support Executive

    • Strong communication skills

    • Handled complex customer issues

    • Received team appreciation

    • Problem-solving abilities

  • Answered by AI
  • Q2. What is Business Process Outsourcing ( BPO ).
  • Ans. 

    BPO is the practice of hiring another company to handle business activities that a company cannot perform efficiently on its own.

    • BPO involves outsourcing non-core business functions such as customer service, accounting, and human resources.

    • Companies outsource to reduce costs, improve efficiency, and focus on core competencies.

    • Examples of BPO include call centers, payroll processing, and data entry services.

  • Answered by AI
Round 3 - Assignment 

English fill in the blank , some basic mathematics, Typing Test, Chat Test

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was cool and you can attend.
Easy Interview

Chat Support Executive Interview Questions asked at other Companies

Q1. What important things should be followed when you are in conversation with the customers?
View answer (3)

Get interview-ready with Top 24/7 Customer Interview Questions

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2023. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. College days, internet.
Round 2 - Assignment 

General grammar test

Round 3 - Behavioral 

(1 Question)

  • Q1. Self introduction and other.

Digital Interaction Advisor Interview Questions asked at other Companies

Q1. How you will Run a web camera with out Internet to cloud?
View answer (2)

Jobs at 24/7 Customer

View all
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is bpo? Tell me
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting non-core business functions to a third-party provider.

    • BPO is a cost-effective way for companies to outsource non-core functions such as customer service, data entry, and back-office operations.

    • BPO providers are typically located in countries with lower labor costs, such as India and the Philippines.

    • BPO services can be categorized into two types: voice...

  • Answered by AI
  • Q2. Why do want choose this company

Interview Preparation Tips

Topics to prepare for 24/7 Customer Non Voice Customer Care Executive interview:
  • Cricketer
Interview preparation tips for other job seekers - First of all Thank u for wonderful opportunity Sir, i utilized my job

Non Voice Customer Care Executive Interview Questions asked at other Companies

Q1. What is the voice and non voice processing and it roles ?
View answer (1)

Accountant Interview Questions & Answers

user image Anonymous

posted on 11 Mar 2023

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Feb 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Briefly explain about the present job role
  • Q2. Are you comfortable office work?
  • Ans. No because I'm not interested travel so I'm comfortable work from home
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - I'm not a top position because my suggestion in others

Accountant Interview Questions asked at other Companies

Q1. What journal is made when purchase requisition is created
View answer (25)

IT Analyst Interview Questions & Answers

user image Anonymous

posted on 7 Nov 2022

I applied via Job Portal and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(1 Question)

  • Q1. All aptitude questions, questions on ISP
Round 3 - One-on-one 

(1 Question)

  • Q1. Questions related to self, experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well all questions related to ISPs, new technologies, aptitude related questions

IT Analyst Interview Questions asked at other Companies

Q1. 1. What is interface how to use? 2. Tell me a small example for interface? 3. How to managing the Error Logging system at your application 4. How you implement Security at your application 5. What are the Joins why we use joins in sql serve... read more
View answer (1)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Self introduction Aptitude test HR round
  • Q2. Basic questions to test fluency

Interview Preparation Tips

Interview preparation tips for other job seekers - Please do not worry, interview will be totally depends on how we are responding to the team.

Digital Interaction Advisor Interview Questions asked at other Companies

Q1. How you will Run a web camera with out Internet to cloud?
View answer (2)
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24/7 Customer Interview FAQs

How many rounds are there in 24/7 Customer interview?
24/7 Customer interview process usually has 2-3 rounds. The most common rounds in the 24/7 Customer interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for 24/7 Customer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at 24/7 Customer. The most common topics and skills that interviewers at 24/7 Customer expect are Customer Service, customer support, International Voice Process, international bpo and Communication Skills.
What are the top questions asked in 24/7 Customer interview?

Some of the top questions asked at the 24/7 Customer interview -

  1. What are different computer platforms availab...read more
  2. Do you know about our software? Have you ever used ...read more
  3. How to handle irritated user/ custom...read more
How long is the 24/7 Customer interview process?

The duration of 24/7 Customer interview process can vary, but typically it takes about less than 2 weeks to complete.

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24/7 Customer Interview Process

based on 166 interviews

Interview experience

3.8
  
Good
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3.5/5

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3.5

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3.4

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3.6

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