Upload Button Icon Add office photos

Filter interviews by

24/7 Customer Chat Support Executive Interview Questions and Answers

Updated 7 Apr 2023

24/7 Customer Chat Support Executive Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I applied via Walk-in and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Introduce yourself and most memorable day.
  • Ans. 

    I am a Chat Support Executive with excellent communication skills. My most memorable day was when I resolved a complex customer issue and received appreciation from my team.

    • Experienced Chat Support Executive

    • Strong communication skills

    • Handled complex customer issues

    • Received team appreciation

    • Problem-solving abilities

  • Answered by AI
  • Q2. What is Business Process Outsourcing ( BPO ).
  • Ans. 

    BPO is the practice of hiring another company to handle business activities that a company cannot perform efficiently on its own.

    • BPO involves outsourcing non-core business functions such as customer service, accounting, and human resources.

    • Companies outsource to reduce costs, improve efficiency, and focus on core competencies.

    • Examples of BPO include call centers, payroll processing, and data entry services.

  • Answered by AI
Round 3 - Assignment 

English fill in the blank , some basic mathematics, Typing Test, Chat Test

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was cool and you can attend.
Easy Interview

I applied via Company Website and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Introduction about yourself
  • Q2. Tell me about bout company

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident.
Don't fear.
Have a good communication skills

Chat Support Executive Interview Questions Asked at Other Companies

asked in Zomato
Q1. What important things should be followed when you are in conversa ... read more
asked in BigBasket
Q2. How will you write an email to customer regarding order delivery ... read more
asked in Swiggy
Q3. Why English should be business language?
Q4. What will you do if the company will get high customer flow
asked in Jio
Q5. What do you mean by customer service representative?

Interview questions from similar companies

Round 1 - Technical 

(1 Question)

  • Q1. About your roles and responsibilities.

Interview Preparation Tips

Interview preparation tips for other job seekers - Amazing company to work with.
Good Work environment.
Amazing hikes.
Good Management.

24/7 Customer Interview FAQs

How many rounds are there in 24/7 Customer Chat Support Executive interview?
24/7 Customer interview process usually has 2 rounds. The most common rounds in the 24/7 Customer interview process are HR, Resume Shortlist and Assignment.
How to prepare for 24/7 Customer Chat Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at 24/7 Customer. The most common topics and skills that interviewers at 24/7 Customer expect are Contract Management, French, GM, Powerplay and chat.

Tell us how to improve this page.

24/7 Customer Chat Support Executive Salary
based on 114 salaries
₹1.5 L/yr - ₹4.2 L/yr
11% less than the average Chat Support Executive Salary in India
View more details

24/7 Customer Chat Support Executive Reviews and Ratings

based on 22 reviews

3.8/5

Rating in categories

3.6

Skill development

3.6

Work-life balance

3.5

Salary

3.4

Job security

4.2

Company culture

3.6

Promotions

3.7

Work satisfaction

Explore 22 Reviews and Ratings
Digital Interaction Advisor
1.2k salaries
unlock blur

₹1 L/yr - ₹4.5 L/yr

Digital Interactive Specialist
1k salaries
unlock blur

₹1 L/yr - ₹5.2 L/yr

Advisor
516 salaries
unlock blur

₹1 L/yr - ₹5 L/yr

Digital Interaction Executive
393 salaries
unlock blur

₹1.2 L/yr - ₹5.5 L/yr

Executive
280 salaries
unlock blur

₹2 L/yr - ₹5.2 L/yr

Explore more salaries
Compare 24/7 Customer with

WNS

3.4
Compare

Genpact

3.9
Compare

Concentrix Corporation

3.8
Compare

Teleperformance

3.9
Compare
Did you find this page helpful?
Yes No
write
Share an Interview