Upload Button Icon Add office photos

Filter interviews by

24/7 Customer Chat Support Executive Interview Questions and Answers

Updated 7 Apr 2023

24/7 Customer Chat Support Executive Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I applied via Walk-in and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Introduce yourself and most memorable day.
  • Ans. 

    I am a Chat Support Executive with excellent communication skills. My most memorable day was when I resolved a complex customer issue and received appreciation from my team.

    • Experienced Chat Support Executive

    • Strong communication skills

    • Handled complex customer issues

    • Received team appreciation

    • Problem-solving abilities

  • Answered by AI
  • Q2. What is Business Process Outsourcing ( BPO ).
  • Ans. 

    BPO is the practice of hiring another company to handle business activities that a company cannot perform efficiently on its own.

    • BPO involves outsourcing non-core business functions such as customer service, accounting, and human resources.

    • Companies outsource to reduce costs, improve efficiency, and focus on core competencies.

    • Examples of BPO include call centers, payroll processing, and data entry services.

  • Answered by AI
Round 3 - Assignment 

English fill in the blank , some basic mathematics, Typing Test, Chat Test

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was cool and you can attend.
Easy Interview

I applied via Company Website and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Introduction about yourself
  • Q2. Tell me about bout company

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident.
Don't fear.
Have a good communication skills

Chat Support Executive Interview Questions Asked at Other Companies

Q1. What important things should be followed when you are in conversa ... read more
asked in BigBasket
Q2. How will you write an email to customer regarding order delivery ... read more
asked in Swiggy
Q3. Why English should be business language?
Q4. What will you do if the company will get high customer flow
asked in Jio
Q5. What do you mean by customer service representative?

Chat Support Executive Jobs at 24/7 Customer

View all

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-

I applied via Job Portal

Round 1 - One-on-one 

(1 Question)

  • Q1. Talk about yourself and what do you know about the organisation (ADP)

Interview Preparation Tips

Topics to prepare for Automatic Data Processing (ADP) Customer Service Executive interview:
  • Finance Related questions
  • About the organisation
  • About your stability
  • Why do you wish to work with ADP
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Technical. communication, GK

Round 2 - Group Discussion 

Choose your own topic

I applied via Walk-in and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. HR - about self introduction
  • Q2. What is motivation for middle class boys !
  • Ans. 

    Middle class boys are motivated by financial stability, career growth, and social status.

    • Financial stability is a major motivator for middle class boys as they often come from families with limited resources.

    • Career growth and opportunities for advancement are also important motivators as they seek to improve their economic status.

    • Social status and recognition from peers and society can also be a driving force for motiv...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Listen first then learn it, without motivation we will never get anything

Interview Questionnaire 

4 Questions

  • Q1. Tell me about yourself
  • Q2. Tell me about adp
  • Ans. 

    ADP is a global provider of cloud-based human capital management solutions.

    • ADP offers services such as payroll processing, time and attendance management, and HR administration.

    • They provide software solutions for businesses of all sizes, helping them streamline their HR processes.

    • ADP's products include ADP Workforce Now, ADP Vantage HCM, and ADP GlobalView.

    • They have a strong customer base and are known for their reliab...

  • Answered by AI
  • Q3. What's your hobbies and Interests
  • Q4. Tell me about your current job

I applied via Recruitment Consulltant and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Amcat test

Round 2 - Technical 

(1 Question)

  • Q1. What is a graphic card and its use?
  • Ans. 

    A graphic card is a hardware component that enhances the visual performance of a computer by rendering images and videos.

    • It is responsible for rendering and displaying images on the monitor.

    • It has its own processor and memory to handle graphics-intensive tasks.

    • It is used in gaming, video editing, and other graphic-intensive applications.

    • Examples include NVIDIA GeForce and AMD Radeon graphics cards.

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Adobe Technical Support Executive interview:
  • Computer science basics
Interview preparation tips for other job seekers - Keep hustling until unless you achieve your goals.

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Verbal aptitude test

Round 2 - One-on-one 

(1 Question)

  • Q1. Current job role
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview in Mar 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. Share details from the begining but keep your answers crisp and short
  • Answered Anonymously
  • Q2. When can you join?
  • Ans. If you're not working buy sometime to research more about the company and take a small vacation/break before joining ning any company
  • Answered Anonymously
Round 3 - One-on-one 

(2 Questions)

  • Q1. Work experience and skills
  • Q2. In this round you will be grilled so be prepared beforehand. Don't worry if you make a mistake you'll be given couple of chances but don't assume you've been selected
Round 4 - One-on-one 

(2 Questions)

  • Q1. Brief about yourself
  • Q2. Emphasize only on your work experience and family background. Tell them what you've achieved and learnt from the previous organisation and don't say negatives. Don't be too optimistic as well try and be ne...

Interview Preparation Tips

Interview preparation tips for other job seekers - Go through my above shared Q and A details and read carefully what's written
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jan 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Basic screening Asked about my personal life and experience and why did you want to join adp. Why did you switch different organisations. And what is the package your expecting. Spoke about the work cultur...
Round 3 - Communication test  

(1 Question)

  • Q1. It was a computer test getting to know about your com skill
Round 4 - One-on-one 

(1 Question)

  • Q1. With one of the manager It is the same again asked about personal life , experience and why did you switch to different organisations And was mainly checking on stability. Asked me situations in case if ...
Round 5 - One-on-one 

(1 Question)

  • Q1. This was the last round , this was sort of a friendly session and asked me how do you pass your time when your at home And asked one question if ask your friend what is anil Tell me one statement what a...

24/7 Customer Interview FAQs

How many rounds are there in 24/7 Customer Chat Support Executive interview?
24/7 Customer interview process usually has 2 rounds. The most common rounds in the 24/7 Customer interview process are HR, Resume Shortlist and Assignment.
How to prepare for 24/7 Customer Chat Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at 24/7 Customer. The most common topics and skills that interviewers at 24/7 Customer expect are Chat Process, Non Voice Process, Semi Voice, BPO Non Voice and Back Office.

Tell us how to improve this page.

24/7 Customer Chat Support Executive Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
View more

Interview Questions from Similar Companies

Oracle Interview Questions
3.7
 • 863 Interviews
Amdocs Interview Questions
3.7
 • 516 Interviews
Zoho Interview Questions
4.3
 • 512 Interviews
SAP Interview Questions
4.2
 • 283 Interviews
Adobe Interview Questions
3.9
 • 234 Interviews
Salesforce Interview Questions
4.0
 • 228 Interviews
Dassault Systemes Interview Questions
4.0
 • 162 Interviews
View all
24/7 Customer Chat Support Executive Salary
based on 116 salaries
₹1.5 L/yr - ₹4.3 L/yr
12% less than the average Chat Support Executive Salary in India
View more details

24/7 Customer Chat Support Executive Reviews and Ratings

based on 24 reviews

3.5/5

Rating in categories

3.6

Skill development

3.4

Work-life balance

3.1

Salary

3.2

Job security

4.0

Company culture

3.1

Promotions

3.6

Work satisfaction

Explore 24 Reviews and Ratings
Chat Support Executive

Bangalore / Bengaluru

0-5 Yrs

₹ 3.5-4.5 LPA

Explore more jobs
Digital Interaction Advisor
1.4k salaries
unlock blur

₹1 L/yr - ₹4.2 L/yr

Digital Interactive Specialist
988 salaries
unlock blur

₹1 L/yr - ₹4.8 L/yr

Advisor
527 salaries
unlock blur

₹1 L/yr - ₹5 L/yr

Digital Interaction Executive
376 salaries
unlock blur

₹1.2 L/yr - ₹5.5 L/yr

Executive
280 salaries
unlock blur

₹1.5 L/yr - ₹5.2 L/yr

Explore more salaries
Compare 24/7 Customer with

Oracle

3.7
Compare

Amdocs

3.7
Compare

Automatic Data Processing (ADP)

4.0
Compare

Microsoft Corporation

4.0
Compare
Did you find this page helpful?
Yes No
write
Share an Interview