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24/7 Customer Interview Questions, Process, and Tips

Updated 19 Jan 2025

Top 24/7 Customer Interview Questions and Answers

View all 59 questions

24/7 Customer Interview Experiences

Popular Designations

175 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

It was basically verbal assessment

Round 2 - Group Discussion 

They give you spot topic

Round 3 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Some basic technical questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Great and friendly interview

Non Voice Process Associate Interview Questions asked at other Companies

Q1. Tell about Computer special keys and there functions
View answer (2)
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Versant based test
Round 2 - One-on-one 

(1 Question)

  • Q1. General questions about project

Interview Preparation Tips

Interview preparation tips for other job seekers - Go with confidence

Senior Technical Consultant Interview Questions asked at other Companies

Q1. How do you get one to many mapping of permissions and user count from bridge table with many to many mapping of users to permissions
View answer (1)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Aug 2023. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Why do you consider this organization
  • Ans. 

    I consider this organization because of its strong reputation, innovative projects, and commitment to employee development.

    • Strong reputation in the industry

    • Innovative projects and initiatives

    • Commitment to employee development and growth opportunities

  • Answered by AI
  • Q2. Where do you want to see yourself in immediate and long term position
  • Ans. 

    In the immediate term, I aim to excel in my new role as Senior Manager. In the long term, I aspire to take on more leadership responsibilities and contribute significantly to the company's growth.

    • Immediate term goal: Excel in new role as Senior Manager

    • Long term goal: Take on more leadership responsibilities and contribute to company's growth

    • Seek opportunities for professional development and growth within the organizat

  • Answered by AI
  • Q3. How will you manage conflict of interest
  • Ans. 

    I will establish clear guidelines, disclose any potential conflicts, and prioritize the best interest of the organization.

    • Establish clear guidelines and policies regarding conflict of interest

    • Encourage open communication and disclosure of any potential conflicts

    • Prioritize the best interest of the organization over personal interests

    • Recuse myself from decision-making processes where a conflict exists

    • Seek advice from a h...

  • Answered by AI
Round 2 - Technical 

(6 Questions)

  • Q1. How will you leverage DHCP resiliency
  • Ans. 

    I will ensure DHCP servers are redundant and have failover mechanisms in place to maintain network connectivity.

    • Implementing DHCP server clustering for automatic failover

    • Configuring DHCP split scopes for load balancing

    • Utilizing DHCP relay agents to ensure DHCP requests are forwarded to multiple servers

    • Regularly monitoring DHCP server performance and availability

  • Answered by AI
  • Q2. How AD replication works Site topology
  • Ans. 

    AD replication is the process of copying changes in Active Directory from one domain controller to another.

    • AD replication ensures that all domain controllers in a network have consistent and up-to-date information.

    • Replication occurs between domain controllers within the same site or between sites.

    • Site topology defines the replication connections between sites and helps optimize replication traffic.

    • Bridgehead servers ar...

  • Answered by AI
  • Q3. What is a pac file and how does this works - it's difference with proxy
  • Ans. 

    A pac file is a configuration file used by web browsers to automatically choose the appropriate proxy server for a given URL.

    • Pac file stands for Proxy Auto-Configuration file.

    • It contains JavaScript functions that define the rules for choosing a proxy server based on the URL being accessed.

    • Pac files are used by web browsers to automatically select the most suitable proxy server for a given URL.

    • Pac files can be hosted on...

  • Answered by AI
  • Q4. Squid Proxy configuration
  • Q5. O365 administration
  • Q6. OKTA SSO & MFA

Skills evaluated in this interview

Senior Manager Interview Questions asked at other Companies

Q1. 1. What you understand the requirement of shuttering material at project site?
View answer (19)
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via campus placement at S R K R Engineering College, Bhimavaram and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

BEST GIFT RECEIVED TILL NOW

Round 2 - One-on-one 

(1 Question)

  • Q1. How long will you work with this company
  • Ans. 

    I plan to work with this company for the long term, as I am looking for stability and growth opportunities.

    • I am committed to growing within the company and taking on new challenges

    • I value stability and long-term relationships with employers

    • I am excited about the potential for growth and advancement within the company

  • Answered by AI

Customer Support Associate Interview Questions asked at other Companies

Q1. How can you tackle your customer in real time scenario?
View answer (31)

24/7 Customer interview questions for popular designations

 Digital Interaction Advisor

 (26)

 Customer Service Associate

 (11)

 Advisor

 (9)

 Digital Interactive Specialist

 (8)

 Customer Service Executive

 (7)

 Customer Support Executive

 (5)

 NON Voice Process

 (5)

 BPO Executive

 (3)

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Just a minute talk
Round 2 - Aptitude Test 

Assessment to test communication skills

Round 3 - Technical 

(1 Question)

  • Q1. Operations round where manager will take a simple interview.

Interview Preparation Tips

Interview preparation tips for other job seekers - I wouldn't suggest this company because there is a lot of politics going on, on the floor where the team leaders will only support the agents whom they are interested in. And if anyone wants to be in a better position, then please back off for this company because there is no growth in this company. I have worked there for 6months and those 6months were a big roller coaster ride for me, when I had interaction with some previous employees I have got to know that there won't be a decent hike or increment after a tenure of 1 year.

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (38)

Get interview-ready with Top 24/7 Customer Interview Questions

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - Essay 

(1 Question)

  • Q1. Want to write an essay
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself Why did u choose this job Are you willing to relocate

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (39)

Jobs at 24/7 Customer

View all
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Validating the english language proficiency
Round 2 - Assignment 

English paragraph, one word phrases, aptitude

Round 3 - Technical 

(4 Questions)

  • Q1. Ops. Round with manager
  • Q2. Will you able to work in any night shift?
  • Q3. They will tell to write down English paragraphs to validate grammar and sentences structure.
  • Q4. They will ask to explain about last job

Interview Preparation Tips

Interview preparation tips for other job seekers - We can able to crack all the rounds of interview easily. Be confident with language english fluency. Speak confidently.

Process Advisor Interview Questions asked at other Companies

Q1. Which types of bank accounts do you know?
View answer (1)

Advisor Interview Questions & Answers

user image Anonymous

posted on 6 Jul 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Group Discussion 

Talk about a topic of your choice and be fluent in it.....

Round 2 - Technical 

(1 Question)

  • Q1. Online round to test our reasoning skills
Round 3 - One-on-one 

(1 Question)

  • Q1. Basically they check your fluency, writting skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to talk about any topic hobbies, your hometown or something about were you live and pratice to be fluent and clear

Advisor Interview Questions asked at other Companies

Q1. What knowledge do you have about market? What is the status of current market
View answer (3)
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Like and dislike

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing much

Navision Functional Consultant Interview Questions asked at other Companies

Q1. what is the difference between bjt and fet?
View answer (1)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Aug 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. I given my best
Round 3 - Assignment 

Basic English grammar

Round 4 - One-on-one 

(2 Questions)

  • Q1. Testing fluency of English
  • Ans. 

    Testing fluency of English involves assessing a person's ability to speak, read, write, and understand English proficiently.

    • Assess speaking skills through conversation or presentations

    • Evaluate reading comprehension with passages or articles

    • Test writing abilities with essays or reports

    • Check listening skills with audio recordings or conversations

  • Answered by AI
  • Q2. Testing petitions

Digital Interaction Advisor Interview Questions asked at other Companies

Q1. How you will Run a web camera with out Internet to cloud?
View answer (2)

24/7 Customer Interview FAQs

How many rounds are there in 24/7 Customer interview?
24/7 Customer interview process usually has 2-3 rounds. The most common rounds in the 24/7 Customer interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for 24/7 Customer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at 24/7 Customer. The most common topics and skills that interviewers at 24/7 Customer expect are Customer Service, customer support, International Voice Process, international bpo and Communication Skills.
What are the top questions asked in 24/7 Customer interview?

Some of the top questions asked at the 24/7 Customer interview -

  1. What are different computer platforms availab...read more
  2. Do you know about our software? Have you ever used ...read more
  3. How to handle irritated user/ custom...read more
How long is the 24/7 Customer interview process?

The duration of 24/7 Customer interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

24/7 Customer Interview Process

based on 166 interviews

Interview experience

3.8
  
Good
View more

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24/7 Customer Reviews and Ratings

based on 2.8k reviews

3.5/5

Rating in categories

3.5

Skill development

3.4

Work-life balance

3.0

Salary

3.3

Job security

3.6

Company culture

2.9

Promotions

3.3

Work satisfaction

Explore 2.8k Reviews and Ratings
Virtual(Teams) Interview For International Voice Process - 247.ai

Hyderabad / Secunderabad

0-4 Yrs

₹ 3.25-5.5 LPA

Virtual(Teams) Interview For International Voice Process - 247.ai

Hyderabad / Secunderabad

0-4 Yrs

₹ 3.25-5.5 LPA

Customer Care Executive || 247.ai

Bangalore / Bengaluru

0-5 Yrs

₹ 2.75-4 LPA

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