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24/7 Customer Customer Support Associate Interview Questions and Answers

Updated 20 Nov 2024

2 interviews found

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Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2024.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Self introduction
  • Q2. Assessment and in final round They ask me to talk about the topic of the phone which I’m using it.
2

HR Round (2 Questions)

  • Q1. Self introduction
  • Q2. Assessment and documents submission

Interview Preparation Tips

Interview preparation tips for other job seekers - I prefer for the people can join 247.ai because the companies culture and environment is really good,working with the company feels we are gaining knowledge and getting an good experience.
Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via campus placement at S R K R Engineering College, Bhimavaram and was interviewed in Feb 2024.

2 Interview Rounds

1

Group Discussion Round

BEST GIFT RECEIVED TILL NOW

2

One-on-one Round (1 Question)

  • Q1. How long will you work with this company

Interview questions from similar companies

Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

I applied via Job Portal

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Talk about yourself and what do you know about the organisation (ADP)

Interview Preparation Tips

Topics to prepare for Automatic Data Processing (ADP) Customer Service Executive interview:
  • Finance Related questions
  • About the organisation
  • About your stability
  • Why do you wish to work with ADP
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Aptitude Test Round

Aptitude test, English grammer communication

2

Interview Round (2 Questions)

  • Q1. About yourself, leadership principles
  • Q2. Previous experience
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Naukri.com and was interviewed in Mar 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. He asked me to give a introduction
  • Q2. He asked me to tell something about my last job

Interview Preparation Tips

Interview preparation tips for other job seekers - Round 1 was hr round then vna round took place after that final round , overall experience was quite good
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (3 Questions)

  • Q1. How can you handeling the customer
  • Q2. Where do u see after 5years?
  • Q3. To grow more in my past life & want tp be a good positions

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (5 Questions)

  • Q1. Tell me something about yourself.
  • Q2. Do you know about our company
  • Q3. What you can do when you have 24 hours of free
  • Q4. What are your hobbies
  • Q5. Do u have any questions for me

Interview Preparation Tips

Interview preparation tips for other job seekers - Be relax at the time of the interview afterall hr is also a human.

I applied via LinkedIn and was interviewed in Mar 2022.

3 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Interview with the hiring manager Answering background questions such as ''tell me about yourself''
  • Q2. ''how do you see yourself in 5 years''
2

Group Discussion Round

Panel interview with the team leaders (4).

Answering competency based questions such as ''tell e about a time when you work under pressure''...

3

Assignment Round

Writing an example of how you would solve an issue with a client

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare in advance and research about the company and its culture.

I applied via Company Website and was interviewed in Nov 2021.

4 Interview Rounds

Interview Questions

  • Q1. In technical round, they asked questions on core java. Add Answer
  • Q2. In managerial the question was situation based Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be clear with the basics
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. What will you do if I don't select you

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself, and then honestly say what you mean and know

24/7 Customer Interview FAQs

How many rounds are there in 24/7 Customer Customer Support Associate interview?
24/7 Customer interview process usually has 2 rounds. The most common rounds in the 24/7 Customer interview process are HR, Group Discussion and One-on-one Round.
How to prepare for 24/7 Customer Customer Support Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at 24/7 Customer. The most common topics and skills that interviewers at 24/7 Customer expect are BPO Customer Service, BPO Voice, International BPO and International Voice Process.
What are the top questions asked in 24/7 Customer Customer Support Associate interview?

Some of the top questions asked at the 24/7 Customer Customer Support Associate interview -

  1. Assessment and in final round They ask me to talk about the topic of the phone ...read more
  2. Assessment and documents submiss...read more

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People are getting interviews through

based on 2 24/7 Customer interviews
Campus Placement
50%
50% candidates got the interview through other sources.
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Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
24/7 Customer Customer Support Associate Salary
based on 26 salaries
₹1.7 L/yr - ₹3.5 L/yr
14% less than the average Customer Support Associate Salary in India
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24/7 Customer Customer Support Associate Reviews and Ratings

based on 10 reviews

4.4/5

Rating in categories

3.8

Skill development

4.2

Work-Life balance

4.4

Salary & Benefits

4.6

Job Security

4.6

Company culture

3.3

Promotions/Appraisal

4.2

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