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Atlassian

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3.5

based on 126 Reviews

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Atlassian Customer Care Executive Interview Questions and Answers

Updated 4 Jun 2023

Atlassian Customer Care Executive Interview Experiences

1 interview found

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 4 Jun 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. How can you handeling the customer
  • Ans. 

    Handling customers involves active listening, empathy, problem-solving, and effective communication.

    • Listen actively to understand the customer's concerns

    • Show empathy and understanding towards the customer's situation

    • Offer solutions or alternatives to resolve the issue

    • Communicate clearly and effectively to ensure the customer's needs are met

    • Follow up to ensure customer satisfaction

    • Answered by AI
    View 1 more answer
  • Q2. Where do u see after 5years?
    • Add your answer
  • Q3. To grow more in my past life & want tp be a good positions
    • Add your answer

Top trending discussions

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Interview Tips & Stories
2w
creamytaro
Verified Icon
·
works at
TCS
Advice for getting more calls from recruiters
Dear All, Currently, I am on notice period, only 45 days left for my last working day. I have been updating my resume with Keyskills and updating my profile in Naukri and LinkedIn. But I am not getting calls from the recruiters. Any tips or advice would be helpful 😊 Help me to get more calls
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Interview questions from similar companies

Sales Executive Interview Questions & Answers

Freshworks user image Anonymous

posted on 23 Feb 2022

I applied via Company Website and was interviewed before Feb 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Generic

Round 3 - Case Study 

Generic

Round 4 - HR 

(3 Questions)

  • Q1. Where do you see yourself in 5 years?
  • Ans. 

    In 5 years, I see myself as a successful Sales Executive leading a high-performing team and driving significant revenue growth for the company.

    • Leading a team of sales professionals

    • Achieving and exceeding sales targets consistently

    • Developing and implementing effective sales strategies

    • Building strong relationships with key clients

    • Contributing to the overall growth and success of the company

    • Answered by AI
    Add your answer
  • Q2. What are your strengths and weaknesses?
  • Ans. 

    My strengths include strong communication skills, ability to build relationships, and a competitive nature. My weaknesses include impatience and a tendency to take on too much at once.

    • Strength: Strong communication skills - I am able to effectively convey information and build rapport with clients.

    • Strength: Relationship building - I excel at establishing and maintaining long-term relationships with customers.

    • Strength: ...

    • Answered by AI
    Add your answer
  • Q3. Tell me about yourself.
  • Ans. 

    Experienced sales executive with a proven track record in exceeding targets and building strong client relationships.

    • 10+ years of experience in sales, with expertise in B2B and B2C markets

    • Consistently achieved or surpassed sales targets by 20% or more

    • Developed and maintained a portfolio of key accounts, resulting in a 30% increase in revenue

    • Strong negotiation and communication skills, with the ability to build rapport ...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself and genuine with the interviewer.

Customer Care Executive Interview Questions & Answers

24/7 Customer user image Anonymous

posted on 18 Jun 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - Assignment 

General English , form the sentence

Round 2 - One-on-one 

(2 Questions)

  • Q1. Random questions
    • Add your answer
  • Q2. About yourself self introduction
    • Add your answer

Customer Care Executive Interview Questions & Answers

24/7 Customer user image Anonymous

posted on 10 Feb 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. What is your family background?
    • Add your answer
  • Q2. What are your salary expectations?
    • Add your answer
  • Q3. What are your strengths and weaknesses?
    • Add your answer
  • Q4. Tell me about yourself.
    • Add your answer
  • Q5. First of all thank you for giving me this opportunity to introduce myself. My name is Asma Begum. I'm basically from Hyderabad but currently in Santosh Nagar . I did my masters in financia form MRM institu...
    • Add your answer
  • Q6. When should you call me on interview ?
    • Add your answer

Interview Preparation Tips

Topics to prepare for 24/7 Customer Customer Care Executive interview:
  • Customer Service
Interview preparation tips for other job seekers - Please send me the details in for the information please

Customer Care Executive Interview Questions & Answers

Automatic Data Processing (ADP) user image Anonymous

posted on 15 Jun 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jan 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Basic screening Asked about my personal life and experience and why did you want to join adp. Why did you switch different organisations. And what is the package your expecting. Spoke about the work cultur...
    • Add your answer
Round 3 - Communication test  

(1 Question)

  • Q1. It was a computer test getting to know about your com skill
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. With one of the manager It is the same again asked about personal life , experience and why did you switch to different organisations And was mainly checking on stability. Asked me situations in case if ...
    • Add your answer
Round 5 - One-on-one 

(1 Question)

  • Q1. This was the last round , this was sort of a friendly session and asked me how do you pass your time when your at home And asked one question if ask your friend what is anil Tell me one statement what a...
    • Add your answer

Customer Care Executive Interview Questions & Answers

24/7 Customer user image Anonymous

posted on 18 Dec 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - Essay writing 

(1 Question)

  • Q1. Can you describe your last day of school?
  • Ans. 

    My last day of school was filled with mixed emotions as I said goodbye to friends and teachers, reminisced about memories, and looked forward to the future.

    • Said goodbye to friends and teachers

    • Reminisced about memories

    • Looked forward to the future

    • Answered by AI
    Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself.
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • 5 years of experience in customer care

    • Skilled in resolving customer issues

    • Strong focus on providing exceptional service

    • Empathetic and dedicated approach

    • Excellent communication skills

    • Answered by AI
    Add your answer

Sales Executive Interview Questions & Answers

24/7 Customer user image Anonymous

posted on 17 Oct 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Generic hr questions pertaining to, tell me about yourself
    • Add your answer
  • Q2. Tell me about your like, dislikes and sentence making ability.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and take your time and answer with confidence

Software Engineer Interview Questions & Answers

Oracle user image Anonymous

posted on 28 Dec 2019

I appeared for an interview in Jul 2019.

Interview Questionnaire 

4 Questions

  • Q1. 1. Java questions basee on interfaces, Exception Handling, inheritance, Steam API;
    • Add your answer
  • Q2. 2. SQL questions related to joins, sub-queries, nth highest salary;
    • Add your answer
  • Q3.  3. Basic algorithms questions based on Arrays/Linked List.
    • Add your answer
  • Q4. 4. Puzzles based on basic aptitudes test.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I was interviewed for Java Developer. I had 4 rounds (all technical rounds). Each rounds comprises questions related to Java/Puzzles/Algorithms and my experience of project.

Go through your resume. Things should be relevant and one should have clear understanding of basics.

Software Developer Interview Questions & Answers

Oracle user image Anonymous

posted on 10 Sep 2020

I applied via Naukri.com and was interviewed in Mar 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is rotational shifts. What is web service flow. How will you check ports on Unix or Solaris machine.
  • Ans. 

    Rotational shifts refer to working in different shifts at different times. Web service flow is the sequence of steps involved in a web service request. Checking ports on Unix or Solaris machine involves using the netstat command.

    • Rotational shifts involve working in different shifts at different times, such as day shift, night shift, and swing shift.

    • Web service flow involves a sequence of steps, such as sending a reques...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Total pathetic experience. Have heard of negative reviews from a number of people, but didn't believed. Unfortunately had to share same pain with them. What job description is given to you, doesn't matters because you won't be asked for that. Your resume will get shortlisted and then it doesn't matter what u have covered up in your career path, because interview rounds will consist of questions out of your scope. Your resume doesn't needs to be shortlisted at first end if it doesn't suit thier needs. HR people, they are on another level. You share your resume to them, and they will never ever reply back to you. Not a single HR, but it seems everyone has same culture. You keep trying to connect them for support. But they will just keep finding smarter ways to avoid.

Skills evaluated in this interview

Software Engineer Interview Questions & Answers

Amdocs user image Anonymous

posted on 30 Jun 2021

I applied via Campus Placement and was interviewed before Jun 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. For java based profile, questions related to collections, usage of comparator, Class loading are asked.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be strong in basics of computer science like data structure and algorithms. Have a detailed understanding of java basics
More about working at Atlassian

Atlassian Interview FAQs

How many rounds are there in Atlassian Customer Care Executive interview?
Atlassian interview process usually has 2 rounds. The most common rounds in the Atlassian interview process are Resume Shortlist and One-on-one Round.
What are the top questions asked in Atlassian Customer Care Executive interview?

Some of the top questions asked at the Atlassian Customer Care Executive interview -

  1. How can you handeling the custo...read more
  2. To grow more in my past life & want tp be a good positi...read more

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Atlassian Customer Care Executive Interview Process

based on 1 interview

Interview experience

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