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Handling customers involves active listening, empathy, problem-solving, and effective communication.
Listen actively to understand the customer's concerns
Show empathy and understanding towards the customer's situation
Offer solutions or alternatives to resolve the issue
Communicate clearly and effectively to ensure the customer's needs are met
Follow up to ensure customer satisfaction
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I applied via Campus Placement and was interviewed in May 2024. There were 2 interview rounds.
General English , form the sentence
I applied via LinkedIn and was interviewed in Mar 2022. There were 3 interview rounds.
Panel interview with the team leaders (4).
Answering competency based questions such as ''tell e about a time when you work under pressure''...
Writing an example of how you would solve an issue with a client
I applied via Walk-in and was interviewed in Jun 2024. There were 2 interview rounds.
My last day of school was filled with mixed emotions as I said goodbye to friends and teachers, reminisced about memories, and looked forward to the future.
Said goodbye to friends and teachers
Reminisced about memories
Looked forward to the future
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
5 years of experience in customer care
Skilled in resolving customer issues
Strong focus on providing exceptional service
Empathetic and dedicated approach
Excellent communication skills
I applied via Campus Placement and was interviewed in May 2024. There were 2 interview rounds.
General English , form the sentence
posted on 2 Mar 2024
I applied via Walk-in and was interviewed in Feb 2024. There were 3 interview rounds.
Good and not so hard and not taken too much time
Yes good and i explained about that and got selected
Assessment Good and manageable
It was good from my end but hate the round because hr took the manager round and without any valid reasons and checking with dressing sense they are rejecting ys
I applied via Walk-in and was interviewed in Jun 2024. There were 2 interview rounds.
My last day of school was filled with mixed emotions as I said goodbye to friends and teachers, reminisced about memories, and looked forward to the future.
Said goodbye to friends and teachers
Reminisced about memories
Looked forward to the future
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
5 years of experience in customer care
Skilled in resolving customer issues
Strong focus on providing exceptional service
Empathetic and dedicated approach
Excellent communication skills
posted on 22 Feb 2024
I applied via Referral and was interviewed in Jan 2024. There were 3 interview rounds.
Versant round where you have to complete some given task given by them in a given time frame
posted on 23 Mar 2024
I applied via Walk-in and was interviewed in Sep 2023. There were 3 interview rounds.
Assessment to test communication skills
based on 1 interview
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