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Atlassian Customer Care Executive Interview Questions and Answers

Updated 4 Jun 2023

Atlassian Customer Care Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. How can you handeling the customer
  • Ans. 

    Handling customers involves active listening, empathy, problem-solving, and effective communication.

    • Listen actively to understand the customer's concerns

    • Show empathy and understanding towards the customer's situation

    • Offer solutions or alternatives to resolve the issue

    • Communicate clearly and effectively to ensure the customer's needs are met

    • Follow up to ensure customer satisfaction

  • Answered by AI
  • Q2. Where do u see after 5years?
  • Q3. To grow more in my past life & want tp be a good positions

Interview questions from similar companies

I applied via Company Website and was interviewed before Feb 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Generic

Round 3 - Case Study 

Generic

Round 4 - HR 

(3 Questions)

  • Q1. Where do you see yourself in 5 years?
  • Ans. 

    In 5 years, I see myself as a successful Sales Executive leading a high-performing team and driving significant revenue growth for the company.

    • Leading a team of sales professionals

    • Achieving and exceeding sales targets consistently

    • Developing and implementing effective sales strategies

    • Building strong relationships with key clients

    • Contributing to the overall growth and success of the company

  • Answered by AI
  • Q2. What are your strengths and weaknesses?
  • Ans. 

    My strengths include strong communication skills, ability to build relationships, and a competitive nature. My weaknesses include impatience and a tendency to take on too much at once.

    • Strength: Strong communication skills - I am able to effectively convey information and build rapport with clients.

    • Strength: Relationship building - I excel at establishing and maintaining long-term relationships with customers.

    • Strength: ...

  • Answered by AI
  • Q3. Tell me about yourself.
  • Ans. 

    Experienced sales executive with a proven track record in exceeding targets and building strong client relationships.

    • 10+ years of experience in sales, with expertise in B2B and B2C markets

    • Consistently achieved or surpassed sales targets by 20% or more

    • Developed and maintained a portfolio of key accounts, resulting in a 30% increase in revenue

    • Strong negotiation and communication skills, with the ability to build rapport ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself and genuine with the interviewer.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - Assignment 

General English , form the sentence

Round 2 - One-on-one 

(2 Questions)

  • Q1. Random questions
  • Q2. About yourself self introduction
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. What is your family background?
  • Q2. What are your salary expectations?
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.
  • Q5. First of all thank you for giving me this opportunity to introduce myself. My name is Asma Begum. I'm basically from Hyderabad but currently in Santosh Nagar . I did my masters in financia form MRM institu...
  • Q6. When should you call me on interview ?

Interview Preparation Tips

Topics to prepare for 24/7 Customer Customer Care Executive interview:
  • Customer Service
Interview preparation tips for other job seekers - Please send me the details in for the information please
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Generic hr questions pertaining to, tell me about yourself
  • Q2. Tell me about your like, dislikes and sentence making ability.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and take your time and answer with confidence
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - Essay writing 

(1 Question)

  • Q1. Can you describe your last day of school?
  • Ans. 

    My last day of school was filled with mixed emotions as I said goodbye to friends and teachers, reminisced about memories, and looked forward to the future.

    • Said goodbye to friends and teachers

    • Reminisced about memories

    • Looked forward to the future

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself.
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • 5 years of experience in customer care

    • Skilled in resolving customer issues

    • Strong focus on providing exceptional service

    • Empathetic and dedicated approach

    • Excellent communication skills

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jan 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Basic screening Asked about my personal life and experience and why did you want to join adp. Why did you switch different organisations. And what is the package your expecting. Spoke about the work cultur...
Round 3 - Communication test  

(1 Question)

  • Q1. It was a computer test getting to know about your com skill
Round 4 - One-on-one 

(1 Question)

  • Q1. With one of the manager It is the same again asked about personal life , experience and why did you switch to different organisations And was mainly checking on stability. Asked me situations in case if ...
Round 5 - One-on-one 

(1 Question)

  • Q1. This was the last round , this was sort of a friendly session and asked me how do you pass your time when your at home And asked one question if ask your friend what is anil Tell me one statement what a...

I appeared for an interview before Mar 2021.

Round 1 - Face to Face 

(2 Questions)

Round duration - 45 minutes
Round difficulty - Medium

Technical Interview round with questions on DSA.

  • Q1. 

    Reverse Words in a String: Problem Statement

    You are given a string of length N. Your task is to reverse the string word by word. The input may contain multiple spaces between words and may have leading o...

  • Ans. 

    Reverse words in a string while handling leading, trailing, and multiple spaces.

    • Split the input string by spaces to get individual words

    • Reverse the order of the words

    • Join the reversed words with a single space in between

    • Handle leading, trailing, and multiple spaces appropriately

  • Answered by AI
  • Q2. 

    Reverse a Stack Using Recursion

    You are given a stack of integers. Your task is to reverse the stack using recursion without using any extra space other than the internal stack space used due to recursion...

  • Ans. 

    Reverse a stack using recursion without using any extra space other than the internal stack space.

    • Use recursion to pop all elements from the original stack and store them in function call stack.

    • Once the stack is empty, push the elements back in reverse order.

    • Base case of recursion should be when the original stack is empty.

  • Answered by AI
Round 2 - Face to Face 

(2 Questions)

Round duration - 45 minutes
Round difficulty - Medium

Technical Interview round with questions on DSA.

  • Q1. 

    Convert a Binary Tree to its Mirror Tree

    Given a binary tree, convert this binary tree into its mirror tree. A binary tree is a tree in which each parent node has at most two children. The mirror of a bin...

  • Ans. 

    Convert a binary tree to its mirror tree by interchanging left and right children of all non-leaf nodes.

    • Traverse the binary tree in a recursive manner.

    • Swap the left and right children of each non-leaf node.

    • Continue this process until all nodes have been processed.

  • Answered by AI
  • Q2. 

    Remove Nth Node from End of Linked List

    You are given a singly linked list with 'N' nodes, each containing integer data, and an integer 'K'. Your goal is to remove the 'K'th node counting from the end of ...

  • Ans. 

    Remove the Kth node from the end of a singly linked list.

    • Use two pointers approach to find the Kth node from the end.

    • Handle edge cases like removing the head node or removing the last node.

    • Update the pointers to remove the Kth node and reconnect the list.

  • Answered by AI
Round 3 - HR 

Round duration - 30 minutes
Round difficulty - Easy

Typical Managerial round.

Interview Preparation Tips

Eligibility criteriaAbove 6 months of experience24/7 customer private limited interview preparation:Topics to prepare for the interview - Data Structures, Algorithms, System Design, Aptitude, OOPSTime required to prepare for the interview - 5 monthsInterview preparation tips for other job seekers

Tip 1 : Must do Previously asked Interview as well as Online Test Questions.
Tip 2 : Go through all the previous interview experiences from Codestudio and Leetcode.
Tip 3 : Do at-least 2 good projects and you must know every bit of them.

Application resume tips for other job seekers

Tip 1 : Have at-least 2 good projects explained in short with all important points covered.
Tip 2 : Every skill must be mentioned.
Tip 3 : Focus on skills, projects and experiences more.

Final outcome of the interviewSelected

Skills evaluated in this interview

Interview Preparation Tips

General Tips: I asked my seniors about the interview process. Their guidelines were very helpful. Always try to bring the interviewer into your comfort zone. Also be confident and expressive while explaining. Explain your thought process while solving. Even though you don't get the solution the thought process might be very important for your selection.
College Name: NIT SURATHKAL

Interview Preparation Tips

Round: Test
Experience: Oracle had an online test which includes 3
Sections:
1. Programming: basic C++/java programming + data structure. One need to have good hand over oops
to score well in this section.

2. Aptitude: General Aptitude Questions

3. General Maths: Very simple maths problem (+2 level) but needs very very good speed.
Tips: Individual cutoff was not declared, but different cutoff for different profile is expected.
Oracle has no GD round.

Round: Interview
Experience: In 2nd round of interview, there was more programming, less resume based question and more emphasis on will I be comfortable in an IT sector. Some apti questions were also asked.

Round: Interview
Experience: 1st round was completely on resume based. Each and every project and intern is discussed in detail. Most of the extracurricular activities were also discussed. In the 1st interview, some basic program like fibonacci series by recursion, star pattern by loop etc were asked.

Round: Interview
Experience: Next round was HR. I was asked about the earlier 2 interviews and some basic HR questions.

College Name: IIT Roorkee

Atlassian Interview FAQs

How many rounds are there in Atlassian Customer Care Executive interview?
Atlassian interview process usually has 2 rounds. The most common rounds in the Atlassian interview process are Resume Shortlist and One-on-one Round.
What are the top questions asked in Atlassian Customer Care Executive interview?

Some of the top questions asked at the Atlassian Customer Care Executive interview -

  1. How can you handeling the custo...read more
  2. To grow more in my past life & want tp be a good positi...read more

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Atlassian Customer Care Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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