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Atlassian Technical Support Engineer Interview Questions and Answers

Updated 26 Nov 2024

Atlassian Technical Support Engineer Interview Experiences

4 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Oct 2024. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. How does internet works
  • Q2. HTTP codes SQL troubleshooting
Round 2 - Technical 

(1 Question)

  • Q1. SQL python java
Round 3 - HR 

(2 Questions)

  • Q1. Salary negotiations
  • Q2. Work shifts questions
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Company Website and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Querstions related to rest ai
  • Q2. What happen when u click google.com
  • Ans. 

    When you click google.com, you are directed to the Google search engine homepage.

    • Redirects to Google search engine homepage

    • Allows you to search for information

    • Access to various Google services like Gmail, Maps, and Drive

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. Update query in sql
  • Ans. 

    An update query in SQL is used to modify existing records in a database.

    • Use the UPDATE keyword followed by the table name

    • Set the column(s) to be updated using SET

    • Specify the new values for the columns

    • Add a WHERE clause to specify which records to update

  • Answered by AI
  • Q2. Linux telnet, ping commands

Skills evaluated in this interview

Technical Support Engineer Interview Questions Asked at Other Companies

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Q5. How to release previous IP which assign to your device?
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. SAAS Product Interview questions
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. How you resolve a DNS query
  • Ans. 

    To resolve a DNS query, you can use various methods such as checking the DNS cache, querying authoritative DNS servers, and troubleshooting network connectivity.

    • Check the local DNS cache for a matching entry

    • Query the recursive DNS server configured on the device

    • If the recursive server doesn't have the answer, it queries authoritative DNS servers

    • Troubleshoot network connectivity issues if DNS resolution fails

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn more about Networking

Skills evaluated in this interview

Atlassian interview questions for designations

 Support Engineer

 (2)

 Enterprise Support Engineer

 (2)

 Engineer- Customer Support

 (1)

 Senior Support Engineer

 (1)

 Senior Enterprise Support Engineer

 (1)

 Senior Engineer

 (1)

 Software Engineer

 (6)

 Data Engineer

 (2)

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Support Role Questions 1) Like explaining a case which was done in your previous role and experience
  • Q2. Questions on Javascript
Round 2 - One-on-one 

(1 Question)

  • Q1. Technical Interview questions on Javascript, HTML, CSS and behavioural
Round 3 - Behavioral 

(1 Question)

  • Q1. Manager Questions based on Position and previous work experience.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(3 Questions)

  • Q1. Networking questions
  • Q2. VMware VSphere questions
  • Q3. OS related questions
Round 2 - Behavioral 

(2 Questions)

  • Q1. Scenario based questions
  • Q2. Will you be ok working in shifts
Round 3 - HR 

(2 Questions)

  • Q1. Questions about values
  • Q2. Salary negotiations
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Few linux commands
  • Q2. Explain few, Any command for example
  • Ans. 

    Some common commands for technical support engineers include ping, ipconfig, and tracert.

    • Ping: Used to test the reachability of a host on an IP network.

    • Ipconfig: Displays all current TCP/IP network configuration values.

    • Tracert: Shows the route that packets take to reach a specified destination.

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Question related to L3 and L2 topics
Round 2 - HR 

(1 Question)

  • Q1. Salary expectation. Relocation

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well what we have mentioned in the resume
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jul 2023. There were 3 interview rounds.

Round 1 - Basic Communication 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Current Job role
Round 2 - HR 

(2 Questions)

  • Q1. Work Experience
  • Q2. Current Job roles and KPIs
Round 3 - Technical 

(2 Questions)

  • Q1. OS Troubleshooting
  • Q2. Network Troubleshooting
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Basic Linux in-depth
  • Q2. Final year Project review and discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be your self. Make your introduction tell all about your self.

Atlassian Interview FAQs

How many rounds are there in Atlassian Technical Support Engineer interview?
Atlassian interview process usually has 1-2 rounds. The most common rounds in the Atlassian interview process are Technical and HR.
What are the top questions asked in Atlassian Technical Support Engineer interview?

Some of the top questions asked at the Atlassian Technical Support Engineer interview -

  1. How you resolve a DNS qu...read more
  2. update query in ...read more
  3. How does internet wo...read more

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Atlassian Technical Support Engineer Interview Process

based on 4 interviews in last 1 year

1 Interview rounds

  • Technical Round
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People are getting interviews through

based on 3 Atlassian interviews
Company Website
100%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Atlassian Technical Support Engineer Salary
based on 16 salaries
₹12 L/yr - ₹26 L/yr
266% more than the average Technical Support Engineer Salary in India
View more details

Atlassian Technical Support Engineer Reviews and Ratings

based on 3 reviews

3.9/5

Rating in categories

2.6

Skill development

5.0

Work-Life balance

3.3

Salary & Benefits

2.7

Job Security

3.3

Company culture

2.5

Promotions/Appraisal

3.8

Work Satisfaction

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