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Citrix

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3.6

based on 245 Reviews

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Citrix Technical Support Engineer Interview Questions and Answers

Updated 27 Mar 2024

Citrix Technical Support Engineer Interview Experiences

4 interviews found

Technical Support Engineer Interview Questions & Answers

user image PAVITHRA RAJI

posted on 27 Mar 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Question related to L3 and L2 topics
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Salary expectation. Relocation
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well what we have mentioned in the resume

Technical Support Engineer Interview Questions & Answers

user image Anonymous

posted on 27 Mar 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - Technical 

(4 Questions)

  • Q1. It was very good experience.
    • Add your answer
  • Q2. For CVAD - know more about server , basic knowledge on Virtualisation
    • Add your answer
  • Q3. As a fresher understand the working on DNS
    • Add your answer
  • Q4. Understand the concept of DHCP
  • Ans. 

    DHCP is a network protocol that automatically assigns IP addresses to devices on a network.

    • DHCP stands for Dynamic Host Configuration Protocol

    • It allows devices to obtain IP addresses and other network configuration information automatically

    • DHCP servers lease IP addresses to devices for a specific period of time

    • DHCP reduces the need for manual configuration of network settings

    • Example: When a device connects to a network...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - We will learn alot in Citrix from customer facing to knowledge.
Salary is also very nice , shift allowance is superb.
They provide food , fruits , snacks , cab .
But job is also loaded .

Skills evaluated in this interview

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Technical Support Engineer Interview Questions & Answers

user image Anonymous

posted on 4 Aug 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Tell about yourself Basics of Networking Windows booting Dns DHCP
    • Add your answer
  • Q2. What is previous experience
    • Add your answer

Interview Preparation Tips

Topics to prepare for Citrix Technical Support Engineer interview:
  • CCNA
  • Virtualization
Interview preparation tips for other job seekers - Good to work in this company as freshers

Technical Support Engineer Interview Questions & Answers

user image Anonymous

posted on 22 Sep 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. OSI layers and basic networking questions
    • Add your answer
  • Q2. Ipconfig ipsec DHCP
    • Add your answer

Citrix interview questions for designations

 Senior Support Engineer

 (1)

 Tech Support

 (1)

 Sr. Tech Support Engineer

 (1)

 Information Technology Support Engineer

 (1)

 IT Field Support Engineer

 (1)

 Technical Account Manager

 (1)

 Technical Consultant

 (1)

 Senior Support Services Manager

 (1)

Top trending discussions

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Interview Tips & Stories
2w
honestword
·
ex -
Oxane Partners
Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
Got a question about Citrix?
Ask anonymously on communities.

Interview questions from similar companies

Technical Support Engineer Interview Questions & Answers

ServiceNow user image Stanely Jones

posted on 2 Jan 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Support Role Questions 1) Like explaining a case which was done in your previous role and experience
    • Add your answer
  • Q2. Questions on Javascript
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Technical Interview questions on Javascript, HTML, CSS and behavioural
    • Add your answer
Round 3 - Behavioral 

(1 Question)

  • Q1. Manager Questions based on Position and previous work experience.
    • Add your answer

Technical Support Engineer Interview Questions & Answers

Atlassian user image Anonymous

posted on 26 Nov 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Oct 2024. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. How does internet works
    • Add your answer
  • Q2. HTTP codes SQL troubleshooting
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. SQL python java
    • Add your answer
Round 3 - HR 

(2 Questions)

  • Q1. Salary negotiations
    • Add your answer
  • Q2. Work shifts questions
    • Add your answer

Technical Support Engineer Interview Questions & Answers

VMware Software user image Anonymous

posted on 2 Jul 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(3 Questions)

  • Q1. Networking questions
    • Add your answer
  • Q2. VMware VSphere questions
    • Add your answer
  • Q3. OS related questions
    • Add your answer
Round 2 - Behavioral 

(2 Questions)

  • Q1. Scenario based questions
    • Add your answer
  • Q2. Will you be ok working in shifts
    • Add your answer
Round 3 - HR 

(2 Questions)

  • Q1. Questions about values
    • Add your answer
  • Q2. Salary negotiations
    • Add your answer

Technical Support Engineer Interview Questions & Answers

Oracle Cerner user image Anonymous

posted on 5 Aug 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Few linux commands
    • Add your answer
  • Q2. Explain few, Any command for example
  • Ans. 

    Some common commands for technical support engineers include ping, ipconfig, and tracert.

    • Ping: Used to test the reachability of a host on an IP network.

    • Ipconfig: Displays all current TCP/IP network configuration values.

    • Tracert: Shows the route that packets take to reach a specified destination.

    • Answered by AI
    Add your answer

Technical Support Engineer Interview Questions & Answers

Adobe user image Anonymous

posted on 9 Jul 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jul 2023. There were 3 interview rounds.

Round 1 - Basic Communication 

(2 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Current Job role
    • Add your answer
Round 2 - HR 

(2 Questions)

  • Q1. Work Experience
    • Add your answer
  • Q2. Current Job roles and KPIs
    • Add your answer
Round 3 - Technical 

(2 Questions)

  • Q1. OS Troubleshooting
    • Add your answer
  • Q2. Network Troubleshooting
    • Add your answer

Technical Support Engineer Interview Questions & Answers

Red Hat user image Anonymous

posted on 27 Oct 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Basic Linux in-depth
    • Add your answer
  • Q2. Final year Project review and discussion
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be your self. Make your introduction tell all about your self.
More about working at Citrix

Citrix Interview FAQs

How many rounds are there in Citrix Technical Support Engineer interview?
Citrix interview process usually has 1-2 rounds. The most common rounds in the Citrix interview process are Technical, Resume Shortlist and One-on-one Round.
How to prepare for Citrix Technical Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Citrix. The most common topics and skills that interviewers at Citrix expect are Arp, DNS, Firewall, HTTP and IDS.
What are the top questions asked in Citrix Technical Support Engineer interview?

Some of the top questions asked at the Citrix Technical Support Engineer interview -

  1. Understand the concept of D...read more
  2. Tell about yourself Basics of Networking Windows booting Dns D...read more
  3. For CVAD - know more about server , basic knowledge on Virtualisat...read more

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Interview Questions for Popular Designations

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Citrix Technical Support Engineer Salary
based on 160 salaries
₹4 L/yr - ₹16 L/yr
103% more than the average Technical Support Engineer Salary in India
View more details

Citrix Technical Support Engineer Reviews and Ratings

based on 19 reviews

4.1/5

Rating in categories

4.1

Skill development

4.3

Work-Life balance

4.5

Salary & Benefits

3.5

Job Security

4.3

Company culture

3.8

Promotions/Appraisal

3.9

Work Satisfaction

Explore 19 Reviews and Ratings
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