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Citrix Technical Support Engineer Interview Questions and Answers

Updated 27 Mar 2024

Citrix Technical Support Engineer Interview Experiences

4 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Question related to L3 and L2 topics
Round 2 - HR 

(1 Question)

  • Q1. Salary expectation. Relocation

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well what we have mentioned in the resume
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - Technical 

(4 Questions)

  • Q1. It was very good experience.
  • Q2. For CVAD - know more about server , basic knowledge on Virtualisation
  • Q3. As a fresher understand the working on DNS
  • Q4. Understand the concept of DHCP
  • Ans. 

    DHCP is a network protocol that automatically assigns IP addresses to devices on a network.

    • DHCP stands for Dynamic Host Configuration Protocol

    • It allows devices to obtain IP addresses and other network configuration information automatically

    • DHCP servers lease IP addresses to devices for a specific period of time

    • DHCP reduces the need for manual configuration of network settings

    • Example: When a device connects to a network...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - We will learn alot in Citrix from customer facing to knowledge.
Salary is also very nice , shift allowance is superb.
They provide food , fruits , snacks , cab .
But job is also loaded .

Skills evaluated in this interview

Technical Support Engineer Interview Questions Asked at Other Companies

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Q5. How to release previous IP which assign to your device?
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(2 Questions)

  • Q1. Tell about yourself Basics of Networking Windows booting Dns DHCP
  • Q2. What is previous experience

Interview Preparation Tips

Topics to prepare for Citrix Technical Support Engineer interview:
  • CCNA
  • Virtualization
Interview preparation tips for other job seekers - Good to work in this company as freshers
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(2 Questions)

  • Q1. OSI layers and basic networking questions
  • Q2. Ipconfig ipsec DHCP

Citrix interview questions for designations

 Senior Support Engineer

 (1)

 Tech Support

 (1)

 Sr. Tech Support Engineer

 (1)

 Information Technology Support Engineer

 (1)

 IT Field Support Engineer

 (1)

 Technical Account Manager

 (1)

 Technical Consultant

 (1)

 Senior Support Services Manager

 (1)

Interview questions from similar companies

I was interviewed in Sep 2016.

Interview Preparation Tips

Round: Test
Experience: There was an online test having 3 section, one for aptitude testing, one for logical testing and the last one for technical testing.
Aptitude and logical questions were very basic.
Technical questions included : C C++ Java DS DBMS DAA
Tips: For aptitude and logical part, you need to prepare regularly. Nothing comes out of the box, but you just have to be quick in solving the questions.
For the technical part, prepare well by revising your course materials. Basic one word questions are asked.
Duration: 1 hour
Total Questions: 60

Round: Coding
Experience: This round consists of multiple sets of coding. One question per paper. It's on your luck, which question you'll get. Also,net is allowed. You have to complete the code and show it to the invigilator.
Tips: This round is generally not there in placement drives of DELL. It is on your luck.

Skills: Communication, Data Structures, Basic Knowledge Of DBMS
College Name: Manipal University Jaipur

Interview Preparation Tips

Round: Test
Experience: It was a blend of topics from IT,CSE and ECE. Try to concentrate on coding and networks for this round. mostly luck based

Round: Group Discussion
Experience: A very easy round. Can easily clear it if you have minimum skills

Round: Technical Interview
Experience: needs a sound knowledge in networking .

Round: HR Interview
Experience: your personality and the way you behave matters a lot. Try to be humble and truthful

General Tips: as I mentioned earlier keep trying never loose hope
Skills: communication skills, grasping power , knowledge
College Name: VIT VELLORE
Motivation: high package :P
Funny Moments: none . but had to go to bangalore for interview which was fun :)

I applied via Campus Placement and was interviewed in Jan 2016. There were 3 interview rounds.

Interview Preparation Tips

Round: Test
Experience: Tested basics in each subject

Round: Technical Interview
Experience: Had asked me about my projects in detail. Some DSA questions were asked. Asked to code in C for some questions.

Round: Technical Interview
Experience: Asked questions about data structures and some more algorithms. Tested in Probability and some quant.

College Name: IIT Madras

Interview Questionnaire 

6 Questions

  • Q1. Tell us about yourself ?
  • Q2. Any knowledge of Networks/DS?
  • Ans. 

    Yes

    • Knowledge of network protocols and architectures

    • Understanding of data structures and algorithms

    • Experience with network troubleshooting and analysis

    • Familiarity with network security and encryption

    • Proficiency in network programming and socket programming

  • Answered by AI
  • Q3. Which projects do you like the most?
  • Q4. How was your test ?
  • Ans. 

    The test went well, I was able to complete all the tasks within the given time frame.

    • I prepared well for the test by reviewing relevant materials

    • I managed my time effectively during the test

    • I was able to solve all the problems and complete all the tasks

    • I double-checked my work to ensure accuracy

  • Answered by AI
  • Q5. Why CISCO ? Tell something about it
  • Q6. Which companies have you applied for till day 4 ?

Interview Preparation Tips

Round: Test
Experience: 30 questions on Technical knowledge - Basic C, DS, Microprocessor, OS, Networks, Circuit Designs.
20 questions on Aptitude.
Total Questions: 50

Round: Technical Interview
Experience: It was a 25-30 minute round. Apart from the questions mentioned, they asked questions related to BTP(Signal Processing) and Microprocessor 8085.
Tips: Basic C, EE 370 and Microprocessor 8085 will be helpful. They will look for Networks related questions. Revise the related courses and attend PPTs.

Round: HR Interview
Experience: It was a 15-minute round.

General Tips: Analytical thinking is important and you should have good technical knowledge and a decent academic record.
College Name: IIT KANPUR

Skills evaluated in this interview

Interview Preparation Tips

Round: Resume Shortlist
Tips: It will be good to have a GPA of 8 and above

Round: Test
Experience: Questions were easy it were good at C and basic maths. Questions were distributed on all aspects of computer science such as Operating Systems, Few Output Question, Data Structures and Application layer networking . In basic aptitude most questions fall under Probability, distance and time and few others.
Duration: 60 minutes
Total Questions: 50

Skills: Communication, Basic Coding, Math Puzzle
College Name: NIT Surathkal

Interview Preparation Tips

Round: Test
Experience: The test was MCQ type. It comprised of questions from Operating Systems, Data Structures, Microprocessors, logical Reasoning, Aptitude and Computer Networks. No negative marking was there.
Tips: One needs to be fast as you can't spend much time on one question.
Duration: 60 minutes
Total Questions: 50

Round: Technical Interview
Experience: I was given 2 coding questions to solve and basics of oops, operating systems, data structures and networks were asked. 3-4 questions were asked in each topic mentions above. The interviewer also asked 2 puzzles which were the standard ones. He first asked me if I knew the topic or not, then only he asked me questions about it. But that doesn't mean that you can skip all the above mentions topics.
Tips: Be relaxed and confident and try to discuss your approach with the interviewer.

Round: Technical Interview
Experience: 2 Coding questions and 3-4 questions from operating systems and networks.Questions also from the mentioned projects.

Round: HR Interview
Experience: Standard HR interview with questions like what Cisco does and why they should hire you. He also asked me questions from the CV.

Tips: Be confident and mug up your cv well

Round: HR Interview
Experience: It was just a formality where he just asked about my background and whether I would be able to move to bangalore and Why I want to join Cisco.

Skills: Confidence, Problem Solving Skills, Operating System Basics, Coding Skills, Object Oriented Programming (OOP) Basics, Computer Networking, Data Strrutures
College Name: IIT Guwahati
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Citrix Interview FAQs

How many rounds are there in Citrix Technical Support Engineer interview?
Citrix interview process usually has 1-2 rounds. The most common rounds in the Citrix interview process are Technical, Resume Shortlist and One-on-one Round.
How to prepare for Citrix Technical Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Citrix. The most common topics and skills that interviewers at Citrix expect are Arp, DNS, Firewall, HTTP and IDS.
What are the top questions asked in Citrix Technical Support Engineer interview?

Some of the top questions asked at the Citrix Technical Support Engineer interview -

  1. Understand the concept of D...read more
  2. Tell about yourself Basics of Networking Windows booting Dns D...read more
  3. For CVAD - know more about server , basic knowledge on Virtualisat...read more

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Citrix Technical Support Engineer Interview Process

based on 5 interviews

Interview experience

3.6
  
Good
View more
Citrix Technical Support Engineer Salary
based on 164 salaries
₹4 L/yr - ₹16 L/yr
107% more than the average Technical Support Engineer Salary in India
View more details

Citrix Technical Support Engineer Reviews and Ratings

based on 20 reviews

4.1/5

Rating in categories

4.2

Skill development

4.3

Work-life balance

4.5

Salary

3.6

Job security

4.3

Company culture

3.9

Promotions

3.9

Work satisfaction

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