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Adobe Technical Support Engineer Interview Questions and Answers

Updated 9 Jul 2024

Adobe Technical Support Engineer Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jul 2023. There were 3 interview rounds.

Round 1 - Basic Communication 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Current Job role
Round 2 - HR 

(2 Questions)

  • Q1. Work Experience
  • Q2. Current Job roles and KPIs
Round 3 - Technical 

(2 Questions)

  • Q1. OS Troubleshooting
  • Q2. Network Troubleshooting

I applied via Naukri.com and was interviewed in Apr 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

One topic was given and candidate has to speak on it... This is to check communication skills basically

Round 3 - Technical 

(1 Question)

  • Q1. 1.Blue screen of death 2. Difference between ipv4 and ipv6 3. Mac address 4. Ip address 5. Virtualisation 6. What do you understand by cookies on website
  • Ans. 

    Technical support interview questions on Blue screen of death, IPv4 vs IPv6, MAC address, IP address, virtualisation, and cookies on websites.

    • Blue screen of death is an error screen displayed on Windows operating systems when a system error occurs.

    • IPv4 and IPv6 are both internet protocol versions used to identify devices on a network, but IPv6 has a larger address space and better security features.

    • MAC address is a uni...

  • Answered by AI
Round 4 - One-on-one 

(1 Question)

  • Q1. Couldn't get through second round... So not given 3 Rd round

Interview Preparation Tips

Interview preparation tips for other job seekers - Brush up your technical skills very well... This only will sail you through interview
.. good luck

Skills evaluated in this interview

Technical Support Engineer Interview Questions Asked at Other Companies

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Q2. Send an email to customer apologising the mistake made by the rep ... read more
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Q3. How you will get contact of account with name starting with abc.
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Q5. How to release previous IP which assign to your device?

Technical Support Engineer Jobs at Adobe

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Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. Strings, arrays, dp

Interview Questionnaire 

1 Question

  • Q1. Data Structures, Algorithms, System designing, Azure

I applied via Campus Placement and was interviewed before Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Describe the best project of yours till now.
  • Q2. Find the shortest path in a graph between 2 given vertices.
  • Ans. 

    Use Dijkstra's algorithm to find the shortest path between 2 vertices in a graph.

    • Implement Dijkstra's algorithm to find the shortest path

    • Create a priority queue to keep track of the vertices with the shortest distance

    • Use a visited set to avoid revisiting vertices

    • Stop when the destination vertex is reached

    • Return the shortest path found

    • Example: finding the shortest path between A and D in a graph with weighted edges: A->...

  • Answered by AI
  • Q3. Given an array, find how many such pairs having sum equal to 0 are there?
  • Ans. 

    Find pairs in an array with sum equal to 0.

    • Use a hash table to store the frequency of each element.

    • Iterate through the array and for each element, check if its complement (negative value) exists in the hash table.

    • If it exists, add the frequency of the complement to the count of pairs.

    • Return the count of pairs.

    • Example: array = [2, -2, 3, 0, -3], pairs = 2 (-2, 2 and -3, 3)

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - There was an online coding test consisting of 3 questions to be solved in 1.5 hr.
After that, there were 3 interview rounds in total. 2 technical and 1 HR round.

Skills evaluated in this interview

I appeared for an interview in Jul 2019.

Interview Questionnaire 

4 Questions

  • Q1. 1. Java questions basee on interfaces, Exception Handling, inheritance, Steam API;
  • Q2. 2. SQL questions related to joins, sub-queries, nth highest salary;
  • Q3.  3. Basic algorithms questions based on Arrays/Linked List.
  • Q4. 4. Puzzles based on basic aptitudes test.

Interview Preparation Tips

Interview preparation tips for other job seekers - I was interviewed for Java Developer. I had 4 rounds (all technical rounds). Each rounds comprises questions related to Java/Puzzles/Algorithms and my experience of project.

Go through your resume. Things should be relevant and one should have clear understanding of basics.

Interview Questionnaire 

9 Questions

  • Q1. System design of traffic signal
  • Ans. 

    Design a traffic signal system

    • Identify the number of lanes and intersections

    • Determine the traffic flow and peak hours

    • Choose appropriate sensors and controllers

    • Implement a synchronization algorithm

    • Consider emergency vehicle prioritization

    • Include pedestrian crossing signals

    • Ensure compliance with local regulations

  • Answered by AI
  • Q2. Data structures
  • Q3. Oops spring jdbc
  • Q4. Hashmap implementation
  • Ans. 

    Hashmap is a data structure that stores key-value pairs and provides constant time complexity for insertion, deletion, and retrieval.

    • Hashmap uses hashing function to map keys to indices in an array

    • Collisions can occur when multiple keys map to the same index, which can be resolved using separate chaining or open addressing

    • Java implementation: HashMap map = new HashMap<>();

  • Answered by AI
  • Q5. Pattern printing code
  • Ans. 

    Printing patterns using code

    • Identify the pattern to be printed

    • Use loops to print the pattern

    • Adjust the loop variables to control the pattern

    • Use conditional statements to modify the pattern

    • Examples: printing stars, triangles, squares, etc.

  • Answered by AI
  • Q6. Common point in linked list
  • Ans. 

    Common point in linked list refers to the node where two or more linked lists intersect.

    • The common point can be found by traversing both linked lists and comparing the nodes.

    • The common point can also be found by using two pointers, one for each linked list, and moving them until they meet at the common point.

    • Examples include finding the intersection point of two linked lists or finding the loop in a linked list.

  • Answered by AI
  • Q7. Optimization
  • Q8. Synchronisation
  • Q9. Threads

Skills evaluated in this interview

Interview Questionnaire 

1 Question

  • Q1. Why important in learning programming languages.
  • Ans. 

    Learning programming languages is important for software engineers to effectively communicate with computers and develop software solutions.

    • Programming languages are the foundation of software development.

    • Learning multiple languages expands the range of problems a software engineer can solve.

    • Different languages have different strengths and are suited for different tasks.

    • Knowing multiple languages improves adaptability ...

  • Answered by AI

I applied via Campus Placement and was interviewed before Jun 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. For java based profile, questions related to collections, usage of comparator, Class loading are asked.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be strong in basics of computer science like data structure and algorithms. Have a detailed understanding of java basics

Interview Questionnaire 

1 Question

  • Q1. Basic Java Questions for fresher

Interview Preparation Tips

Interview preparation tips for other job seekers - Leant basic java for fresher job

Adobe Interview FAQs

How many rounds are there in Adobe Technical Support Engineer interview?
Adobe interview process usually has 3-4 rounds. The most common rounds in the Adobe interview process are Technical, Resume Shortlist and Group Discussion.
How to prepare for Adobe Technical Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Adobe. The most common topics and skills that interviewers at Adobe expect are Technical Support, Troubleshooting, Java, Adobe and Javascript.
What are the top questions asked in Adobe Technical Support Engineer interview?

Some of the top questions asked at the Adobe Technical Support Engineer interview -

  1. 1.Blue screen of death 2. Difference between ipv4 and ipv6 3. Mac address 4. Ip...read more
  2. Couldn't get through second round... So not given 3 Rd ro...read more
  3. Network Troubleshoot...read more

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Adobe Technical Support Engineer Interview Process

based on 2 interviews

Interview experience

4
  
Good
View more
Adobe Technical Support Engineer Salary
based on 131 salaries
₹3.1 L/yr - ₹10 L/yr
18% more than the average Technical Support Engineer Salary in India
View more details

Adobe Technical Support Engineer Reviews and Ratings

based on 11 reviews

2.6/5

Rating in categories

2.7

Skill development

3.5

Work-life balance

3.3

Salary

2.5

Job security

3.3

Company culture

2.2

Promotions

2.8

Work satisfaction

Explore 11 Reviews and Ratings
Technical Support Engineer

Remote

2-6 Yrs

₹ 4.3-7 LPA

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