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Adobe Technical Support Engineer Interview Questions and Answers

Updated 9 Jul 2024

Adobe Technical Support Engineer Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jul 2023. There were 3 interview rounds.

I applied via Naukri.com and was interviewed in Apr 2022. There were 4 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Brush up your technical skills very well... This only will sail you through interview
.. good luck

Skills evaluated in this interview

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Interview Preparation Tips

Round: Test
Experience: 3 coding questions - had to write efficient and working code or algorithm for them along with test cases for them.

Round: Group Activity
Experience: A topic is given followed by brainstorming. After this we were divided into groups of four we had to come up with a group solution for the problem given and present it.

Round: Technical Interview
Experience: Two Rounds - consisting of algorithm , Data structures , puzzles , questions based on projects and bit of Operating Systems.

Round: HR Interview
Experience: This was just normal interaction and past experiences and stuff.

General Tips: 1. Cracking The Coding Interview : The best book for coding interview preparations.
2. AmbitionBox - A really big help! Do refer other companies in the same sector as well to prepare !
Know what you have written in your resume well and be prepare to answer any question related to those stuff.
Skills:
College Name: NIT Surathkal

Interview Preparation Tips

Round: Test
Experience: I got pre placement offer from the company after doing a 10 week internship there. The placement procedure was the same as that done for internship. There were 4 stages. The first one was the written test followed by a group activity. The shortlisted candidates were divided into groups and had to come up with a solution for a given problem statement. This was a no elimination round

Round: Technical Interview
Experience: All candidates had to go through a technical interview. The type of questions asked depended on one's strengths and the interviewer.

General Tips: Dress appropriately but comfortably and look confident even if you are not. Do not hesitate while answering questions. Even if you are not sure if the answer is entirely correct, attempting is important. Be active in the group activity. Try acting as the team leader. This gets you noticed.
Intuit has given importance to out of the box thinking. Answer questions in your own way as long as you have a good explanation for why you are right. They prefer unexpected answers especially for the HR round.
The overall experience was really good especially because the recruiters were friendly and systematic.
Skills:
College Name: NIT Surathkal

Interview Preparation Tips

General Tips: Just be confident. You may not be able to answer all the questions correctly. If you don't know the answer, be honest and confidently answer the questions that you know.
College Name: NIT SURATHKAL

I appeared for an interview before Mar 2021.

Round 1 - Face to Face 

(3 Questions)

Round duration - 60 minutes
Round difficulty - Easy

Technical interview round with questions based on DSA and OOPS.

  • Q1. How do you dynamically allocate a 2D array in C?
  • Ans. 

    Use double pointer to dynamically allocate memory for array of strings in C.

    • Declare a double pointer to hold the 2D array of strings.

    • Allocate memory for the rows first using malloc.

    • Then allocate memory for each string in the row using malloc.

    • Assign values to the strings in the array.

    • Example: char **array = malloc(rows * sizeof(char *));

    • Example: array[i] = malloc(strlen(str) + 1); strcpy(array[i], str);

  • Answered by AI
  • Q2. What are virtual functions in C++?
  • Ans. 

    Virtual functions in C++ are functions that can be overridden in derived classes, allowing for polymorphic behavior.

    • Virtual functions are declared using the 'virtual' keyword in the base class.

    • They are used to achieve runtime polymorphism in C++.

    • Derived classes can override the virtual functions defined in the base class.

    • Example: class Base { public: virtual void display() { cout << 'Base class dis...

  • Answered by AI
  • Q3. What are virtual base classes?
  • Ans. 

    Virtual base classes are classes that are inherited virtually to avoid multiple instances of the same base class in a derived class hierarchy.

    • Virtual base classes are used in multiple inheritance to prevent the Diamond Problem.

    • They are declared with the 'virtual' keyword in the base class.

    • When a class inherits a virtual base class, the most derived class is responsible for initializing the virtual base class.

    • Example: c...

  • Answered by AI
Round 2 - Face to Face 

(4 Questions)

Round duration - 60 minutes
Round difficulty - Easy

Technical interview round with questions based on OS/Networking etc.

  • Q1. What is the system call that creates a separate connection?
  • Ans. 

    The system call that creates a separate connection is fork()

    • fork() is a system call in Unix-like operating systems that creates a new process by duplicating the existing process

    • The new process created by fork() is called the child process, while the original process is called the parent process

    • fork() is commonly used in network programming to create separate connections for handling multiple clients

  • Answered by AI
  • Q2. What does the epoll_wait() system call do?
  • Ans. 

    epoll_wait() system call waits for events on an epoll instance

    • Used in Linux for I/O event notification

    • Blocks until one or more file descriptors become ready

    • Returns the number of file descriptors ready for I/O operations

  • Answered by AI
  • Q3. What are the different protocols used in the transport layer?
  • Ans. 

    Different protocols used in the transport layer include TCP, UDP, SCTP, and DCCP.

    • TCP (Transmission Control Protocol) - reliable, connection-oriented protocol used for most internet communication

    • UDP (User Datagram Protocol) - connectionless protocol used for applications where speed is more important than reliability

    • SCTP (Stream Control Transmission Protocol) - supports multiple streams of data, used for telecommunicati...

  • Answered by AI
  • Q4. What is the difference between TCP and UDP?
  • Ans. 

    TCP is a connection-oriented protocol that ensures reliable data delivery, while UDP is a connectionless protocol that focuses on speed.

    • TCP is reliable and ensures data delivery by establishing a connection before sending data.

    • UDP is faster but less reliable as it does not establish a connection before sending data.

    • TCP is used for applications that require high reliability and error correction, such as web browsing and...

  • Answered by AI
Round 3 - Face to Face 

(4 Questions)

Round duration - 60 minutes
Round difficulty - Easy

Technical interview round with questions based on Networking etc.

  • Q1. What is the purpose of ICMP?
  • Ans. 

    ICMP is a protocol used for error reporting, diagnostics, and network management in IP networks.

    • ICMP is used to report errors in packet delivery

    • It is used for network diagnostics and troubleshooting

    • ICMP messages are encapsulated within IP packets

    • Examples include ping (echo request/reply) and traceroute

  • Answered by AI
  • Q2. What are the types of connection release supported by TCP?
  • Ans. 

    TCP supports four types of connection release: active close, passive close, simultaneous close, and abortive close.

    • Active close: Client initiates the connection release process by sending a FIN packet.

    • Passive close: Server initiates the connection release process by sending a FIN packet.

    • Simultaneous close: Both client and server send FIN packets to each other simultaneously.

    • Abortive close: Connection is terminated abru...

  • Answered by AI
  • Q3. What protocols are used by the MAC layer?
  • Ans. 

    The MAC layer uses protocols like CSMA/CA, CSMA/CD, and TDMA to manage access to the network.

    • CSMA/CA (Carrier Sense Multiple Access with Collision Avoidance) is used in wireless networks to avoid collisions.

    • CSMA/CD (Carrier Sense Multiple Access with Collision Detection) is used in wired networks to detect and handle collisions.

    • TDMA (Time Division Multiple Access) is used in networks where devices are assigned specific

  • Answered by AI
  • Q4. What is the ARP protocol?
  • Ans. 

    ARP (Address Resolution Protocol) is a protocol used to map an IP address to a MAC address in a local network.

    • ARP is used to resolve IP addresses to MAC addresses in a local network.

    • It operates at the data link layer of the OSI model.

    • ARP requests are broadcasted to all devices on the network.

    • Example: When a device wants to communicate with another device on the same network, it uses ARP to find the MAC address correspo

  • Answered by AI

Interview Preparation Tips

Eligibility criteriaAbove 7 CGPAVMware Software India Private Limited interview preparation:Topics to prepare for the interview - Data Structures, Algorithms, System Design, Networking, OOPSTime required to prepare for the interview - 6 monthsInterview preparation tips for other job seekers

Tip 1 : Must do Previously asked Interview as well as Online Test Questions.
Tip 2 : Go through all the previous interview experiences from Codestudio and Leetcode.
Tip 3 : Do at-least 2 good projects and you must know every bit of them.

Application resume tips for other job seekers

Tip 1 : Have at-least 2 good projects explained in short with all important points covered.
Tip 2 : Every skill must be mentioned.
Tip 3 : Focus on skills, projects and experiences more.

Final outcome of the interviewRejected

Skills evaluated in this interview

I applied via Job Portal and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Basic questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall good

Interview Preparation Tips

Round: Resume Shortlist
Experience: I had a standard resume for this company as per the norms of our institute’s placement cell. For Oracle I laid emphasis on my programming skills and projects related to it.

Round: Test
Experience: The first round was the written test that comprised of 5 sections – vocabulary, aptitude, pattern matching, logical reasoning and programming. The questions in the programming section were asked from data structures and C++. The questions in the programming section were mainly from trees (from data structures). Around 400 students appeared for their written test out of which around 100 were shortlisted.

Round: HR Interview
Experience: The next round was the interview round. They gave me some puzzles to solve and a program to write. One of the puzzles that I remember was that if I were to be given an egg then how would I determine its durability, i.e. how would I determine that from which floor do I need to throw the egg from so that the egg does not break if thrown from any floor below it.
For the coding question I was given a mathematical formula and I was asked to devise a code such that the program uses the formula and gives the output.
Tips: Prepare for Data Structures as well as the commonly asked puzzles for Oracle.

College Name: IIT ROORKEE
Motivation: Oracle is a reputed company in the space of software and ITeS. It had come to our campus with five profiles. The best means to know about all of them is to attend the pre-placement talk of the company.

I applied via Campus Placement

Interview Questionnaire 

2 Questions

  • Q1. You have a Binary tree having numbers>=0 and a numeber N. Print all downwards paths from any node having the sum of elements equal to N
  • Ans. 

    Print all downward paths from any node in a binary tree with sum of elements equal to N.

    • Traverse the binary tree and keep track of the sum of elements in the path from root to current node.

    • If the sum equals N, print the path from root to current node.

    • Recursively traverse the left and right subtrees with updated sum.

    • Use a stack to keep track of the current path being traversed.

    • Example: Binary tree with root 1, left chil...

  • Answered by AI
  • Q2. You have a cuboid (m*n*p) each block of the cuboid is having a metallic ball. Now we are passing X-ray from front face and getting a bool matrix1 of m*p the elements are set if there is a black spot.(as...
  • Ans. 

    Yes, it is possible to get the accurate result from the given data.

    • The coordinates (i,j,k) where metallic balls are present can be determined by finding the set elements in both matrix1 and matrix2.

    • Additional data is not required as the given data is sufficient to determine the coordinates.

    • The coordinates can be obtained by iterating through the elements of matrix1 and matrix2 and checking for set elements.

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: Output questions
Tips: focus on basics
Duration: 30 minutes
Total Questions: 15

Round: Test
Experience: Two coding problems in one hour,on Cocobues.com

1. Given two arrays of numbers. The numbers are from 0-9 you have two maximize the first array by using the elements from the second array.
the elements can be used only once.
e.g. arr1[]={5,2,3,6,7};
arr2[]={9,2,8,4,5};
You should output the modified arr1 as {9,8,5,6,7}

2.Given a matrix of characters and a word.
you have to count the number of occurences of that word in that matrix. you can move to any of the eight valid directions from current position.
e.g. word="HELLO";
matrix[][5]={ {'H','E','L','L','O'},
{'E','H','E','A','B'},
{'L','L','O','C','D'}};
output should be : 5

Tips: DO AS MUCH AS PRACTICE
Duration: 60 minutes
Total Questions: 2

Round: Test
Experience: One Coding question was given to all the students ,You have to code and explain it.
You are given an string as input which represents a path. You have to normalize that path inplace(NO EXTRA SPACE).
e.g.
input : "\a\b\c\..\..\file.txt"
output: "\a\file.txt"
Hint: Double dot(..) means you have to skip the previous parent.
It was on paper.
Duration: 40 minutes
Total Questions: 1

Round: Technical Interview
Experience: The interviewer was very nice that was an amazing experience.
Tips: Be confident and relaxed.

Round: HR Interview
Experience: Again the interviewer was very nice. Firstly he asked me what i have done in technical till that time.
After the interview was over he looks impressed.
Tips: Don't see what others are doing . Take your time and try to short out the correct solution.

General Tips: Do coding as much as you can
Skills: Algorithm, Coding Skills And Knowledge On Data Structures
Duration: 2
College Name: NIT Bhopal
Motivation: It comes to our institute, and the name Microsoft is sufficient for motivation.
Funny Moments: The journey to Microsoft IDC Hydrabad was very beautiful.

Skills evaluated in this interview

Interview Questionnaire 

2 Questions

  • Q1. Write the backend server code for a tic tac toe game
  • Ans. 

    Backend server code for a tic tac toe game

    • Create a RESTful API using a framework like Express.js

    • Implement game logic to check for winning conditions

    • Use a database to store game state and user information

    • Handle user authentication and authorization

    • Implement real-time updates using WebSockets

  • Answered by AI
  • Q2. Write a program to store a tree on a file. Also write code to reconstruct the tree from that file. Think of efficient techniques
  • Ans. 

    Program to store and reconstruct a tree from a file with efficient techniques.

    • Use a recursive approach to traverse the tree and write each node to the file

    • Include information about the node's parent and children in the file

    • Use a unique identifier for each node to reconstruct the tree from the file

    • Use a data structure like a hash table to store the nodes and their identifiers for efficient reconstruction

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: All types of C/C++ Aptitude and I/O questions were asked.
Was not a very easy round.
Tips: Prepare from -----/ and -----/
I had done everything in these 2 links.
Other than that, you can prepare from "Test your C Skills" by Yeshwant Kanetkar. PDF available online.
Duration: 30 minutes
Total Questions: 40-50

Round: Test
Experience: Two coding questions were asked. It was hosted on CoCubes website.
Questions were pretty basic.
First one was ad-hoc, requiring to count the number of set bits of a number.
Second one was the standard, minimum cost path DP problem.
Tips: Prepare from geeksforgeeks, careercup and ambitionbox.
If you know competitive programming, you should not have much of a problem.
Duration: 90 minutes
Total Questions: 2

Round: Test
Experience: Had to write code on paper. 2 questions.
First one was to rotate a matrix by 90 degrees. Pretty standard question.
Second one was to remove all negative elements in an array to the right end. Do it without extra memory.
Tips: Apart from correctness of solution, they check for code quality. Code written must be clean, indented and with properly named variables and functions.
Keep communicating your ideas to the people who will be supervising the test. They will understand your thought process that way.
Duration: 60 minutes
Total Questions: 2

Round: Technical Interview
Experience: Wrote the class in JAVA. Explained the methods, and optimized them. Variables were named properly.
Also generalized the class for an nxn matrix tic-tac-toe game.
Interviewer was very friendly. Wrote the code on paper.
Tips: Prepare on class design beforehand. They are quite likely to ask you questions on OOP.
Write clean code.

Round: Technical Interview
Experience: Just had to write the functions. Wrote code in C++.
The interviewer tested me on edge cases. Asked me to prepare test cases.
Tips: Make sure your code is ready to tackle those dirty edge cases.
Knowing standard library functions is beneficial. Make sure you learn some important ones. They can come in handy.
Write clean code. You can choose any language you are comfortable in.

General Tips: Stay calm. Prepare well.
Focus on the data structures that Microsoft usually asks about.
Skill Tips: A good internship helps in the process. I had interned at Google, so I got selected relatively easily as compared to other candidates. Make sure your resume is as impressive as you can make it.
Stay calm in the rounds. That way you can think better.
Communicate with the company officials. They will know you and your thought process that way.
Don't stay quiet in the interview rounds. If you have doubts, ask them. I had made this mistake when they came for internships and did not get selected because I didn't clear my doubts. The interview should be ideally like a discussion, where you present your thoughts and ideas, clear your doubts, and come up with a solution.
Skills: Resume, Communication, Analytical Skills, Algorithmic Approach To Problem Solving, Coding Skills And Knowledge On Data Structures
College Name: NIT Surathkal
Motivation: It is one of the biggest tech giants in the world. I definitely wanted to be a part of it.
Funny Moments: Since I had only 2 interviews, while others had 5, I came out so early that they thought I was rejected.
They later discovered, they were wrong.

Skills evaluated in this interview

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Adobe Interview FAQs

How many rounds are there in Adobe Technical Support Engineer interview?
Adobe interview process usually has 3-4 rounds. The most common rounds in the Adobe interview process are Technical, Resume Shortlist and Group Discussion.
How to prepare for Adobe Technical Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Adobe. The most common topics and skills that interviewers at Adobe expect are Technical Support, Java, Troubleshooting, Javascript and Linux.
What are the top questions asked in Adobe Technical Support Engineer interview?

Some of the top questions asked at the Adobe Technical Support Engineer interview -

  1. 1.Blue screen of death 2. Difference between ipv4 and ipv6 3. Mac address 4. Ip...read more
  2. Couldn't get through second round... So not given 3 Rd ro...read more
  3. Network Troubleshoot...read more

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Adobe Technical Support Engineer Interview Process

based on 2 interviews

Interview experience

4
  
Good
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Adobe Technical Support Engineer Salary
based on 137 salaries
₹2.6 L/yr - ₹10 L/yr
16% more than the average Technical Support Engineer Salary in India
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Adobe Technical Support Engineer Reviews and Ratings

based on 8 reviews

2.4/5

Rating in categories

2.4

Skill development

3.3

Work-life balance

3.3

Salary

2.0

Job security

2.3

Company culture

2.0

Promotions

2.3

Work satisfaction

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Technical Support Engineer

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