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Adobe Technical Support Engineer Interview Questions and Answers

Updated 9 Jul 2024

Adobe Technical Support Engineer Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jul 2023. There were 3 interview rounds.

Round 1 - Basic Communication 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Current Job role
Round 2 - HR 

(2 Questions)

  • Q1. Work Experience
  • Q2. Current Job roles and KPIs
Round 3 - Technical 

(2 Questions)

  • Q1. OS Troubleshooting
  • Q2. Network Troubleshooting

I applied via Naukri.com and was interviewed in Apr 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

One topic was given and candidate has to speak on it... This is to check communication skills basically

Round 3 - Technical 

(1 Question)

  • Q1. 1.Blue screen of death 2. Difference between ipv4 and ipv6 3. Mac address 4. Ip address 5. Virtualisation 6. What do you understand by cookies on website
  • Ans. 

    Technical support interview questions on Blue screen of death, IPv4 vs IPv6, MAC address, IP address, virtualisation, and cookies on websites.

    • Blue screen of death is an error screen displayed on Windows operating systems when a system error occurs.

    • IPv4 and IPv6 are both internet protocol versions used to identify devices on a network, but IPv6 has a larger address space and better security features.

    • MAC address is a uni...

  • Answered by AI
Round 4 - One-on-one 

(1 Question)

  • Q1. Couldn't get through second round... So not given 3 Rd round

Interview Preparation Tips

Interview preparation tips for other job seekers - Brush up your technical skills very well... This only will sail you through interview
.. good luck

Skills evaluated in this interview

Technical Support Engineer Interview Questions Asked at Other Companies

asked in Salesforce
Q1. Admin Questions :- What is Relationships what are types of relati ... read more
asked in Zoho
Q2. Send an email to customer apologising the mistake made by the rep ... read more
asked in Salesforce
Q3. How you will get contact of account with name starting with abc.
Q4. What are the steps which you will follow if a customer calls and ... read more
Q5. How to release previous IP which assign to your device?

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Support Role Questions 1) Like explaining a case which was done in your previous role and experience
  • Q2. Questions on Javascript
Round 2 - One-on-one 

(1 Question)

  • Q1. Technical Interview questions on Javascript, HTML, CSS and behavioural
Round 3 - Behavioral 

(1 Question)

  • Q1. Manager Questions based on Position and previous work experience.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Why you want to change?
Round 2 - Technical 

(1 Question)

  • Q1. Troubleshooting questions
Round 3 - Behavioral 

(1 Question)

  • Q1. How to handle angry customers
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Oct 2024. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. How does internet works
  • Q2. HTTP codes SQL troubleshooting
Round 2 - Technical 

(1 Question)

  • Q1. SQL python java
Round 3 - HR 

(2 Questions)

  • Q1. Salary negotiations
  • Q2. Work shifts questions
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(3 Questions)

  • Q1. Networking questions
  • Q2. VMware VSphere questions
  • Q3. OS related questions
Round 2 - Behavioral 

(2 Questions)

  • Q1. Scenario based questions
  • Q2. Will you be ok working in shifts
Round 3 - HR 

(2 Questions)

  • Q1. Questions about values
  • Q2. Salary negotiations
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Few linux commands
  • Q2. Explain few, Any command for example
  • Ans. 

    Some common commands for technical support engineers include ping, ipconfig, and tracert.

    • Ping: Used to test the reachability of a host on an IP network.

    • Ipconfig: Displays all current TCP/IP network configuration values.

    • Tracert: Shows the route that packets take to reach a specified destination.

  • Answered by AI
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. 2 rounds conducted 1st was technical were the question mainly consist of linux commands and sql basic plus scenario based questions. 2nd round was managerial round that was short based on behavioural quest...
  • Q2. Dml,ddl, how to open process in linux
  • Ans. 

    DML and DDL are SQL commands for manipulating and defining database objects. To open a process in Linux, use the 'open' command.

    • DML (Data Manipulation Language) is used to manipulate data in a database, such as inserting, updating, and deleting records.

    • DDL (Data Definition Language) is used to define the structure and schema of a database, such as creating tables, indexes, and constraints.

    • To open a process in Linux, yo...

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Question related to L3 and L2 topics
Round 2 - HR 

(1 Question)

  • Q1. Salary expectation. Relocation

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well what we have mentioned in the resume
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Basic Linux in-depth
  • Q2. Final year Project review and discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be your self. Make your introduction tell all about your self.

Adobe Interview FAQs

How many rounds are there in Adobe Technical Support Engineer interview?
Adobe interview process usually has 3-4 rounds. The most common rounds in the Adobe interview process are Technical, HR and Resume Shortlist.
How to prepare for Adobe Technical Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Adobe. The most common topics and skills that interviewers at Adobe expect are Technical Support, Java, Troubleshooting, Javascript and Linux.
What are the top questions asked in Adobe Technical Support Engineer interview?

Some of the top questions asked at the Adobe Technical Support Engineer interview -

  1. 1.Blue screen of death 2. Difference between ipv4 and ipv6 3. Mac address 4. Ip...read more
  2. Couldn't get through second round... So not given 3 Rd ro...read more
  3. Network Troubleshoot...read more

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Adobe Technical Support Engineer Interview Process

based on 2 interviews

Interview experience

4
  
Good
View more
Adobe Technical Support Engineer Salary
based on 132 salaries
₹2.6 L/yr - ₹9.6 L/yr
20% more than the average Technical Support Engineer Salary in India
View more details

Adobe Technical Support Engineer Reviews and Ratings

based on 8 reviews

2.4/5

Rating in categories

2.4

Skill development

3.3

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3.3

Salary

2.0

Job security

2.3

Company culture

2.0

Promotions

2.3

Work satisfaction

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