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Citrix Technical Support Engineer Interview Questions and Answers

Updated 27 Mar 2024

4 interviews found

Sort by: Popular
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Mar 2023.

1 Interview Round

1

Technical Round (4 Questions)

  • Q1. It was very good experience.
  • Q2. For CVAD - know more about server , basic knowledge on Virtualisation
  • Q3. As a fresher understand the working on DNS
  • Q4. Understand the concept of DHCP

Interview Preparation Tips

Interview preparation tips for other job seekers - We will learn alot in Citrix from customer facing to knowledge.
Salary is also very nice , shift allowance is superb.
They provide food , fruits , snacks , cab .
But job is also loaded .

Skills evaluated in this interview

Technical Support Engineer Interview Questions

user image PAVITHRA RAJI

posted on 27 Mar 2024

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Question related to L3 and L2 topics
2

HR Round (1 Question)

  • Q1. Salary expectation. Relocation

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well what we have mentioned in the resume
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Aug 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Technical Round (2 Questions)

  • Q1. Tell about yourself Basics of Networking Windows booting Dns DHCP
  • Q2. What is previous experience

Interview Preparation Tips

Topics to prepare for Citrix Technical Support Engineer interview:
  • CCNA
  • Virtualization
Interview preparation tips for other job seekers - Good to work in this company as freshers
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Sep 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Technical Round (2 Questions)

  • Q1. OSI layers and basic networking questions
  • Q2. Ipconfig ipsec DHCP

Citrix interview questions for designations

 Senior Support Engineer

 (1)

 Tech Support

 (1)

 Sr. Tech Support Engineer

 (1)

 IT Field Support Engineer

 (1)

 Information Technology Support Engineer

 (1)

 Technical Account Manager

 (1)

 Technical Consultant

 (1)

 Senior Support Services Manager

 (1)

Interview questions from similar companies

Interview experience
1
 Bad
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
 No response

I applied via Job Fair and was interviewed in Sep 2024.

2 Interview Rounds

1

Technical Round (2 Questions)

  • Q1. Basics of JS questions like data types. array methods, closures, Hoisting
  • Q2. Asked coding questions like Anagram, add and delete elements in an array, Fizz Buzz, merging of two arrays with using JS methods.
2

Behavioral Round (2 Questions)

  • Q1. The managerial round completely depends on your luck, if he/she interested in you, then it is fine. Otherwise you can't able to clear this round.
  • Q2. You have to know the role in detail of what they are asking.

Interview Preparation Tips

Interview preparation tips for other job seekers - The technical round was good, the interviewer was able to listen to what you were trying to express like theoretical or coding. But coming to the Managerial round you can't expect the questions of what they are asking. Lastly, all the best for your Managerial round if you're preparing for the Servicenow.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 4-6 weeks
Result
 Not Selected

I applied via Company Website and was interviewed in Oct 2024.

3 Interview Rounds

1

Technical Round (2 Questions)

  • Q1. How does internet works
  • Q2. HTTP codes SQL troubleshooting
2

Technical Round (1 Question)

  • Q1. SQL python java
3

HR Round (2 Questions)

  • Q1. Salary negotiations
  • Q2. Work shifts questions
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Technical Round (3 Questions)

  • Q1. Networking questions
  • Q2. VMware VSphere questions
  • Q3. OS related questions
2

Behavioral Round (2 Questions)

  • Q1. Scenario based questions
  • Q2. Will you be ok working in shifts
3

HR Round (2 Questions)

  • Q1. Questions about values
  • Q2. Salary negotiations
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. Few linux commands
  • Q2. Explain few, Any command for example
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Jul 2023.

3 Interview Rounds

1

Basic Communication Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. Current Job role
2

HR Round (2 Questions)

  • Q1. Work Experience
  • Q2. Current Job roles and KPIs
3

Technical Round (2 Questions)

  • Q1. OS Troubleshooting
  • Q2. Network Troubleshooting

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Technical Round (2 Questions)

  • Q1. Basic Linux in-depth
  • Q2. Final year Project review and discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be your self. Make your introduction tell all about your self.

Citrix Interview FAQs

How many rounds are there in Citrix Technical Support Engineer interview?
Citrix interview process usually has 1-2 rounds. The most common rounds in the Citrix interview process are Technical, Resume Shortlist and One-on-one Round.
How to prepare for Citrix Technical Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Citrix. The most common topics and skills that interviewers at Citrix expect are Arp, DNS, Firewall, HTTP and IDS.
What are the top questions asked in Citrix Technical Support Engineer interview?

Some of the top questions asked at the Citrix Technical Support Engineer interview -

  1. Understand the concept of D...read more
  2. Tell about yourself Basics of Networking Windows booting Dns D...read more
  3. For CVAD - know more about server , basic knowledge on Virtualisat...read more

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Citrix Technical Support Engineer Salary
based on 161 salaries
₹4 L/yr - ₹15 L/yr
87% more than the average Technical Support Engineer Salary in India
View more details

Citrix Technical Support Engineer Reviews and Ratings

based on 19 reviews

4.1/5

Rating in categories

4.1

Skill development

4.3

Work-Life balance

4.5

Salary & Benefits

3.5

Job Security

4.3

Company culture

3.8

Promotions/Appraisal

3.9

Work Satisfaction

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