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ServiceNow Technical Support Engineer Interview Questions and Answers for Experienced

Updated 18 Oct 2024

2 interviews found

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Technical Support Engineer Interview Questions

user image Stanely Jones

posted on 18 Oct 2024

Interview experience
1
 Bad
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
 No response

I applied via Job Fair and was interviewed in Sep 2024.

2 Interview Rounds

1

Technical Round (2 Questions)

  • Q1. Basics of JS questions like data types. array methods, closures, Hoisting
  • Q2. Asked coding questions like Anagram, add and delete elements in an array, Fizz Buzz, merging of two arrays with using JS methods.
2

Behavioral Round (2 Questions)

  • Q1. The managerial round completely depends on your luck, if he/she interested in you, then it is fine. Otherwise you can't able to clear this round.
  • Q2. You have to know the role in detail of what they are asking.

Interview Preparation Tips

Interview preparation tips for other job seekers - The technical round was good, the interviewer was able to listen to what you were trying to express like theoretical or coding. But coming to the Managerial round you can't expect the questions of what they are asking. Lastly, all the best for your Managerial round if you're preparing for the Servicenow.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in Jul 2022.

6 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Technical Round (2 Questions)

  • Q1. Most of the questions were scripting related
  • Q2. There were few questions regarding ServiceNow Core functionalities
3

Technical Round (1 Question)

  • Q1. The Questions were asked about scripting and debugging
4

Technical Round (1 Question)

  • Q1. Questions were asked regarding servicenow scripting and functionalities
5

One-on-one Round (1 Question)

  • Q1. It was an managerial round where they evaluate your behaviour skills and attitude
6

HR Round (1 Question)

  • Q1. Salary discussion and onboarding process

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare ServiceNow fundamentals and basics , Be excellent in your scripting skills

Technical Support Engineer Jobs at ServiceNow

View all

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 4-6 weeks
Result
 Not Selected

I applied via Company Website and was interviewed in Oct 2024.

3 Interview Rounds

1

Technical Round (2 Questions)

  • Q1. How does internet works
  • Q2. HTTP codes SQL troubleshooting
2

Technical Round (1 Question)

  • Q1. SQL python java
3

HR Round (2 Questions)

  • Q1. Salary negotiations
  • Q2. Work shifts questions
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Aptitude Test Round

This was well organised.

2

Aptitude Test Round

Very well organised.

3

Technical Round (1 Question)

  • Q1. 1 hour discussion and very good and interactive. Mostly on final year cse subjects.
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Question related to L3 and L2 topics
2

HR Round (1 Question)

  • Q1. Salary expectation. Relocation

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well what we have mentioned in the resume

I applied via Naukri.com and was interviewed in Sep 2020.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and honest with interviewer

Skills evaluated in this interview

Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Technical Round (1 Question)

  • Q1. SAAS Product Interview questions
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 4-6 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed before May 2023.

3 Interview Rounds

1

Technical Round (2 Questions)

  • Q1. Basic Data center, Networking
  • Q2. Virtualization technologies Vsphere especially
2

Technical Round (2 Questions)

  • Q1. Core related Host and Vcemter
  • Q2. VMotion, Services, Switches, Virtual Networking
3

HR Round (1 Question)

  • Q1. Then mostly about remote/flexible

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Thorough with basics,

Lot of questions from what you have done previously
Behavioral type questions, how you approach an issue and customer facing skills

Skills evaluated in this interview

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Sep 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Technical Round (2 Questions)

  • Q1. OSI layers and basic networking questions
  • Q2. Ipconfig ipsec DHCP

I applied via Company Website and was interviewed in Dec 2020.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be truth and be confident on your self
All the best

Skills evaluated in this interview

ServiceNow Interview FAQs

How many rounds are there in ServiceNow Technical Support Engineer interview for experienced candidates?
ServiceNow interview process for experienced candidates usually has 4 rounds. The most common rounds in the ServiceNow interview process for experienced candidates are Technical, Resume Shortlist and One-on-one Round.
How to prepare for ServiceNow Technical Support Engineer interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ServiceNow. The most common topics and skills that interviewers at ServiceNow expect are Javascript, Eclipse, Technical Support, TCP and Unix.
What are the top questions asked in ServiceNow Technical Support Engineer interview for experienced candidates?

Some of the top questions asked at the ServiceNow Technical Support Engineer interview for experienced candidates -

  1. How will you get the data in the table using js? what are the other ways to pri...read more
  2. How to solve the error in the code? what is scope? what are logical operato...read more
  3. Asked coding questions like Anagram, add and delete elements in an array, Fizz ...read more

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ServiceNow Technical Support Engineer Salary
based on 132 salaries
₹8 L/yr - ₹23 L/yr
257% more than the average Technical Support Engineer Salary in India
View more details

ServiceNow Technical Support Engineer Reviews and Ratings

based on 5 reviews

3.8/5

Rating in categories

3.7

Skill development

2.1

Work-Life balance

4.4

Salary & Benefits

4.0

Job Security

3.7

Company culture

3.2

Promotions/Appraisal

2.9

Work Satisfaction

Explore 5 Reviews and Ratings
Technical Support Engineer - OS & Network

Hyderabad / Secunderabad,

Ahmedabad

2-6 Yrs

Not Disclosed

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