Premium Employer
ServiceNow
4.1
based on 421 Reviews
Company Overview
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Filter reviews byServiceNow Reviews
Updated 10 Apr, 2025
Overall Rating
4.1/5
based on 421 reviews
11% above industry's average
know moreRating Distribution
5
205 (48.7%)
4
126 (29.9%)
3
44 (10.5%)
2
15 (3.6%)
1
31 (7.4%)
Category Ratings
4.1
Company Culture
4.1
Salary
4.0
Job Security
4.0
Work-Life Balance
3.7
Skill Development
3.7
3.5
Promotions
What employees say about ServiceNow?
Insights from employee reviews on AmbitionBox
Workplace insights
Hybrid
67% employees reported
Monday to Friday
89% employees reported
Flexible timing
84% employees reported
No travel
75% employees reported
View more detailed insights
Gender based rating
4.2
Rated by Women
104 reviews
4.1
Rated by Men
297 reviews
ServiceNow is rated
4.1 out of 5 stars on
AmbitionBox, based on 421 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the... Read more
Detailed ServiceNow Employee Reviews
Likes: What I really like about working at ServiceNow is how much emphasis the company places on work-life balance. They give it 100% priority, ensuring that employees can maintain a healthy balance between their personal and professional lives.
Another thing I absolutely love is the team culture. We have a well-established team with a str... Read More
Dislikes: Nothing to share
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Likes: At ServiceNow, the hunger for innovation is unquenchable. Everyone here believes that their work is aligned with the Company objectives and their work makes an impact on their customers. That passion outshines every challenge we face at work, builds resilience and develops our incredible product line. We lead with TRUST and everyone... Read More
Dislikes: What I really dislike the lack of time we have to do everything we want. I wish I had more time to make an even bigger impact. However, that's the challenge we all want to triumph on as that would make us truly unstoppable.
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City, Travel Within Country, International Travel.
View all detailed ServiceNow employee reviews
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Explore Reviews by Department
View AllTop Mentions in ServiceNow Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
421 reviews found
Sort By: Popular
Likes: Initiatives aimed at employee wellbeing contribute to a positive workplace culture
The company offers ample opportunities to gain new knowledge and develop valuable skills in your field
Dislikes: Ethical company practices with a strong commitment to sustainability.
A workplace where personal and professional growth are consistently prioritized and supported.
Likes: With a vacation policy that exceeds industry standards, employees have plenty of time to relax and recharge
Their generous benefits, combined with flexible scheduling, make it easy to maintain a fulfilling personal life
Dislikes: The flexible hours and supportive policies allow for a perfect worklife balance, giving employees the freedom to manage their schedules
Company offers a fun
Likes: By offering regular wellness workshops, the company takes a proactive approach to addressing employee health before issues arise
The company genuinely cares about its employees' wellbeing, ensuring that there is no burnout and promoting a healthy worklife balance
This company has a clear and structured path for career advancement
Dislikes: Employee recognition programs ensure that individual contributions are noticed and celebrated.
Great team camaraderie with a focus on supporting each other.
Top ServiceNow Interview Questions
Get interview-ready with top interview questions
Likes: The company builds strong teams with a focus on collaboration, making work enjoyable and motivating
The company respects personal time, offering flexibility that helps employees maintain a healthy balance between work and life
Dislikes: A collaborative decisionmaking process ensures that diverse perspectives shape the direction of the company
Latest ServiceNow Employee Reviews
View AllLikes: Freshers are provided with ample opportunities for career advancement within the organization
Dislikes: Team meetings are constructive and focused on working together rather than creating unnecessary competition or tension
Teambuilding exercises are a regular part of the company’s culture, resulting in tightknit teams that work together efficiently
Read ServiceNow Reviews based on designations
Likes: The leadership team holds regular town halls and updates on progress towards company goals, ensuring that everyone is on the same page
The technical team continuously seeks ways to innovate, ensuring the company stays at the forefront of industry trends
The company offers plenty of learning opportunities and pays well, ensuring that... Read More
Dislikes: The organization actively works towards building a diverse workforce and promotes inclusivity at all levels
Likes: Active initiatives promoting diversity and inclusion, ensuring a rich and varied workplace culture
Senior leadership is highly supportive of celebrating achievements, ensuring that employees feel appreciated for their contributions 
Dislikes: Regular surveys and feedback loops ensure employees have a voice in company decisions, and their opinions are actively considered
The company has a robust infrastructure in place to support employees at all levels, ensuring smooth daytoday operations
You are reading trusted reviews. Keep reading to find out more about ServiceNow.
Likes: Good leave policy
Good package overall
Some teams have good work
Dislikes: Unclear promotion criteria
Changing leaderships
Too frequent reorgs
Bad appraisal recently - unclear expectations
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Likes: Nothing good when you work as a Tech support engineer. Dislikes: 1. Workload is too much and customers don't have any respect for you.
2. Office politics, management promotes only candidates they like and hikes will be granted only to them.
3. Work life balance is not there. 8-5 job timings is only on papers but in reality you end up working till late night.
4. No proper training is given and m... Read More
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Likes: I am a father of two & entering my forties.
Two things which are very important at his juncture is family life & prioritizing health.
Both of these are well balanced with my work here at ServiceNow. In fact it is always encouraged & respected by my boss & my team. :)
Dislikes: The growth brings in some pros and cons. I miss the small team gatherings because now with company growing at this pace all teams are expanding and becoming bigger and bigger. (y)
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Likes: The company is focused on being Employee-centric approach and understands the importance of work life balance. The company is bound to provide utmost importance to personal wellbeing.
Dislikes: The company might focus on providing free meals to the employees.
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Likes: ServiceNow offers an excellent work life balance, competitive salary and benefits along with job security plus job satisfaction. Additionally, there are ample opportunities for learning & growth here.
Dislikes: No dislikes to mention
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Likes: It always feels like day one with its challenging tasks and the opportunity to solve business problems. The company's resources for employees learning & development are extensive, allowing us to grow alongside with company.
Additionally, the perks, the well-being days off, and the management are exceptional.
Dislikes: Nothing that I think as of now.
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Likes: Its unique Culture, Work life balance and growth opportunities. The way company is solving the real world problems giving an equal opportunity to every employee to be part of this journey.
Dislikes: Nothing in specific.
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Likes: Excellent culture, shared purpose, everyone is aligned to make this company a successful one. Love the wellbeing days, company benefits and the people.
Dislikes: Lot of work, but since it also comes with learning, not complaining.
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Likes: Servicenow is a great company to settle in. The work life balance and the culture is amazing. You have very nice work colleagues.
Dislikes: Growth and learning. Its absolutely zero here.
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Likes: Nothing to like apart from wellness holidays given. Dislikes: No opportunities for growth, older technologies being used, gender biased, no women in leadership, women are treated differently. Silent layoffs, favouritism and literally everything else.
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Likes:
Likes
Dislikes: My manager, TL, and the director of my team. They're the worst people to exist.
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Likes:
Likes
Dislikes:
Dislikes
Likes:
Likes
Dislikes:
Top trending discussions
View All
Trapped in a Marriage I Don’t Want..Help
I’m 32M, working at HCLTech 60K in hand, with personal and home loans. My parents are forcing me into marriage due to societal pressure.
The girl isn’t working, unsure if she will, and her family demands a lavish wedding we can’t afford....we’re even taking loans for it. I begged to postpone, but no one listens.
I asked her to cancel she refuses. She ignores my calls but sweet talks my family, even lying that we’re getting along. We’re complete opposites in lifestyle, values, and personality.
I’ve tried everything even acting like a red flag but she won’t back out. Am I stuck? What should I do?
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People also ask about ServiceNow
Is ServiceNow a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 421 employee reviews, it's clear that most employees have a positive experience working at ServiceNow.
Company culture holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.5.
Read reviews about
company culture
and
career growth
on AmbitionBox.
How does ServiceNow’s employee rating compare to the industry average?
ServiceNow’s employee rating of 4.1 out of 5 exceeds the industry average of 3.7 out of 5 for companies within the Software Product sector. This rating reflects that ServiceNow generally provides a better employee experience compared to many of its industry peers, indicating stronger overall satisfaction among its workforce.
Does ServiceNow pay their employees well?
According to AmbitionBox reviews, ServiceNow employees rate their salary and benefits at 4.1 out of 5, based on 421 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that ServiceNow is generally seen as a place that values and rewards its workforce fairly. You can know more about ServiceNow salaries
here
and to read reviews specifically about salary and benefits at ServiceNow,
click here
.
How is the work culture at ServiceNow?
Work culture at ServiceNow is rated 4.1 out of 5 by 421 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at ServiceNow. To read reviews specifically about work culture at ServiceNow,
click here
.
How is the job security at ServiceNow?
Based on 421 reviews on AmbitionBox, ServiceNow employees rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at ServiceNow, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at ServiceNow,
click here
.
Is work from home available at ServiceNow?
According to AmbitionBox, 17% of ServiceNow employees work from home permanently, 16% work from the office, and 67% follow a hybrid model, based on 131 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance,
click here.
How do I get a job at ServiceNow?
To get a job at ServiceNow, start by browsing the current open positions
here
and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top ServiceNow interview questions and practice your responses to prepare thoroughly.
Tell us how to improve this page.
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 421 ServiceNow reviews submitted by ServiceNow employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ServiceNow is the right company for you. 89% of employees reported the working days at ...
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ServiceNow Salaries in India
| Software Engineer 427 salaries |   Unlock₹13.2 L/yr - ₹45 L/yr |
| Senior Software Engineer 410 salaries | Unlock ₹16 L/yr - ₹60 L/yr |
| Technical Support Engineer 136 salaries | Unlock ₹9 L/yr - ₹30 L/yr |
| Content Data Analyst 91 salaries | Unlock ₹2.8 L/yr - ₹4.1 L/yr |
| Software Developer 76 salaries | Unlock ₹10.5 L/yr - ₹43.8 L/yr |
Employee Benefits at ServiceNow
Free meal
5 total responses
Office cab/shuttle
4 total responses
International/On-site exposure
1 total responses
Health insurance
9 total responses
+14
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