Freshworks Reviews

Likes

5 days working Best cafeteria with free meals Cab facility for shift 2 and 3 Hybrid 3 days from office

Dislikes

Typical US culture of hire and fire 99% leadership is outside India - they take the final call It's not an Indian company anymore Pre IPO, this was a great company. Post IPO, disaster has happened The founder - Girish is also nowhere to be found and might have resigned already

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Not Liked.

Dislikes

I am impacted by layoff on November 7. This is very untrustful with the employee to the employer. Not only i am all over 660 people affected. Please understand from employee mindset and family situation and their talents.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

None

Dislikes

Terrible org. No vision, strategy is for the PPT sake only. Leaders are fake. They exploit you and then lay you off. Couldn’t give a -100000….rating for job security unfortunately. So, if job security is something that you are looking for, please do not consider joining Freshworks. Hiring happens only in the US these days with 4 people getting hired for same/similar roles at very high salary and they don’t even get laid off....Read More

Likes

Some bit of old charm still left, a few old timers left are holding things together in India.

Dislikes

It has completely lost its way and definitively moving towards making India a back office. All Indian leaders are fired and leadership hiring is happening in US/Europe. Not so subtle racism is prevalent and Indians are looked down upon - how ironic as it was a company started in India !

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Good product company to start with of you are from service background Good food Good compensation

Dislikes

Politics - Not every manager does it, But few long timeRs, just because of their tenure in frshworks takes advantage Does not value your family life Your great work will always be considered as nothing Peer comparison

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Culture mainly depends on manager, so far this is good

Dislikes

They prefer only tamil employees in Chennai office, lot of language barrier and deliberate exclusion of North Indians

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I work in the marketing discipline. We have teams who have clear-cut demarcation of roles and responsibilities. People are kind and supportive to each other

Dislikes

At Freshworks, all the roles above Director are mostly based out of the US. Your growth is stagnated after a point. People in the US come and leave with an average tenure of 2 years. They will vest their RSU and leave it to a different SaaS-based company. Every leader will come and have his style of operations. If you are stuck witha bad manager, your life is hell. Lot of politics at work, with every manager having his own set of favorite employees....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Likes

The culture, latest tech stack and possibility of IJP

Dislikes

Some very senior folks recruited did not have necessary experience or culture fit which resulted in some not so good choices for the teams.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Fresher

Dislikes

Working at Freshworks as a remote full-time employee can be quite rewarding. They emphasize a vibrant, collaborative culture even in remote setups, often providing great support, resources, and tools for efficient remote work

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Facilities like cab, food etc

Dislikes

Politics, whoever is coming new into the leadership team is trying something new which is demotivating and job security isnt there

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves International Travel.

Likes

Work-Life Balance, Salary on time.

Dislikes

Conserved Teams and Team Members. Lake of KTs or Unstructured knowledge transfer. Lack of confidence in new people. They are focused on a few Key and old people. Context switching is very high.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Flexible working hours

Dislikes

Lately there has been frequent org rearrangements. Managers are never satisfied. Team changes are with immediate effect and quarter reviews are reduced. Managers are more focussed on delivering unattainable ETAs. Career growth wise feels like we are stagnant. All this can vary depending on the team you are in and how your manager is.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.