Upload Button Icon Add office photos
Filter reviews by

Freshworks Reviews

based on 671 reviews
Updated 24 Jan, 2025

Overall Rating

3.5/5
How AmbitionBox ratings work?

Category Ratings

3.6

Salary

3.6

Work-life balance

3.4

Company culture

3.3

Skill development

3.3

Work satisfaction

3.1

Job security

3.0

Promotions

Freshworks is rated 3.5 out of 5 stars on AmbitionBox, based on 671 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Freshworks is rated 3.5 out of 5 stars on AmbitionBox, based on 671 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

Explore Reviews by Department

View All
3.2
 • 182 Reviews
3.6
 • 72 Reviews
3.9
 • 33 Reviews
3.7
 • 30 Reviews
3.2
 • 26 Reviews

671 reviews found

Sort by: Popular

Similar companies

View All
Zoho Reviews
4.3
 • 944 Reviews
LTIMindtree Reviews
3.8
 • 20.1k Reviews
TCS Reviews
3.7
 • 85.9k Reviews
HCLTech Reviews
3.5
 • 34.5k Reviews
Infosys Reviews
3.7
 • 37.4k Reviews
Wipro Reviews
3.7
 • 51.1k Reviews
Tech Mahindra Reviews
3.5
 • 33.7k Reviews
Persistent Systems Reviews
3.5
 • 3.7k Reviews
Mphasis Reviews
3.4
 • 8k Reviews
Thomson Reuters Reviews
4.1
 • 1.5k Reviews
View more

View More

Top Freshworks Interview Questions

Q1. Square root (decimal) You have been given two integers 'N' and 'D', Your ta ... read more
Q2. Triplets with Given Sum You are given an array/list ARR consisting of N int ... read more

Get interview-ready with top interview questions

View all 101 questions
Q3. Wildcard Pattern Matching Given a text and a wildcard pattern of size N and ... read more
Q4. Intersection of Linked List You are given two Singly Linked List of integer ... read more
Q5. Valid Parentheses You're given string ‘STR’ consisting solely of “{“, “}”, ... read more

Latest Freshworks Employee Reviews

View all
Telecom
5.0

  •  posted on 21 Jan 2025

Dislikes:
Na
Back Office
4.0

  •  posted on 19 Jan 2025

Dislikes:
Not bad but
Voice / Blended
5.0

  •  posted on 17 Jan 2025

Dislikes:
Was a Good company and culture. Not anymore
  • Job security - Poor
Logo
You are reading trusted reviews. Keep reading to find out more about Freshworks.

Discover interview dos and don'ts from real experiences

Claim your company page and respond to reviews as an employer.

People also ask about Freshworks

Is Freshworks a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 671 employee reviews, it's clear that most employees have an average experience working at Freshworks. Salary holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about salary and career growth on AmbitionBox.
How does Freshworks’s employee rating compare to the industry average?
Freshworks's employee rating of 3.5 out of 5 is below the industry average of 3.8 out of 5 for companies within the Software Product sector. This rating suggests that Freshworks faces some challenges in employee satisfaction compared to its industry peers. It indicates that while Freshworks performs relatively well, there may be specific areas where improvements could be made to better align with or exceed the industry standard.
Does Freshworks pay their employees well?
According to AmbitionBox reviews, Freshworks employees rate their salary and benefits at 3.6 out of 5, based on 671 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Freshworks salaries here and to read reviews specifically about salary and benefits at Freshworks, click here.
How is the work culture at Freshworks?
Work culture at Freshworks is rated 3.4 out of 5 by 671 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Freshworks, click here.
How is the job security at Freshworks?
Based on 671 reviews on AmbitionBox, Freshworks employees rate job security at 3.1 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Freshworks, click here.
Is work from home available at Freshworks?
According to AmbitionBox, 8% of Freshworksemployees work from home permanently, 27% work from the office, and 65% follow a hybrid model, based on 123 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance at Freshworks, click here.
How do I get a job at Freshworks?
To get a job at Freshworks, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Freshworks interview questions and practice your responses to prepare thoroughly.

Tell us how to improve this page.

Work Policy at Freshworks

i
Workplace policy may vary based on Department, Designation and Location.

based on 123 reviews in last 6 months

Hybrid

Hybrid

65%

3 days/week from office

57%

Other hybrid work policies

6%

2 days/week from office

2%

Work from office

Work from office

27%
Permanent work from home

Permanent work from home

8%

Gender Based Ratings at Freshworks

based on 612 reviews
3.4
Rated by 195 Women

Rated 3.5 for Work-life balance and 3.5 for Salary

women
3.5
Rated by 417 Men

Rated 3.7 for Work-life balance and 3.7 for Salary

men

Working Days at Freshworks

based on 671 reviews
Monday to Friday
87%
Monday to Saturday
6%
Rotational Shift
3%
Other
3%
Alternate Saturday off
1%

Work Timings at Freshworks

based on 671 reviews
Flexible timing
Strict (9am - 6pm)
Strict (10am - 6pm)
79%
3%
2%
16% employees reported other strict timings

Shift Timings at Freshworks

based on 671 reviews
Day shift
Night shift
81%
19%

Business Travel at Freshworks

based on 671 reviews
No travel
66%
Within city
20%
Within country
8%
International travel
6%
Senior Software Engineer
284 salaries
unlock blur

₹10.6 L/yr - ₹36 L/yr

fresher
251 salaries
unlock blur

₹1 L/yr - ₹5.4 L/yr

Lead Software Engineer
177 salaries
unlock blur

₹17.2 L/yr - ₹50 L/yr

Software Engineer
159 salaries
unlock blur

₹5.8 L/yr - ₹17.4 L/yr

Product Specialist
111 salaries
unlock blur

₹5 L/yr - ₹10.9 L/yr

Explore more salaries
freemeal
Free meal
39 total responses
cab
Office cab/shuttle
20 total responses
onsite
International/On-site exposure
4 total responses
joining
Joining bonus
2 total responses
+26 more benefits
Compare Freshworks with

Zoho

4.3
Compare

Salesforce

4.1
Compare

LTIMindtree

3.8
Compare

TCS

3.7
Compare
write
Rate your company