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Freshworks

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3.5

based on 699 Reviews

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Freshworks Senior Business Development Manager Reviews

Updated 30 Jan, 2025

Overall Rating

3.3/5

based on 7 reviews

Rating distribution

1 (14.3%)

3 (42.9%)

1 (14.3%)

2 (28.6%)

0 (0%)

Category Ratings

3.8

Salary

3.5

Work-life balance

3.4

Company culture

3.4

Skill development

3.2

Work satisfaction

2.7

Promotions

1.8

Job security

What employees say about Freshworks?

Insights from employee reviews on AmbitionBox

Gender based rating

3.0

Rated by Women

2 reviews

3.4

Rated by Men

5 reviews

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Team Lead in Chennai

Full Time

Marketing Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 24 Nov 2024

Likes

Pre-IP0, the company fostered a culture that empowered employees to create exceptional products and solutions.

Dislikes

Worst leadership team now

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Business Development Manager in Chennai

Full Time

Enterprise & B2B Sales Department

4.0

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4.0

Category Ratings

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Salary

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Skill development

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Job security

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Promotions

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Company culture

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Work-life balance

posted on 28 Jun 2024

Likes

Good facilities,Good Policies,

Salary - Excellent
Skill development - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Communication, Location, pay structure

Promotions - Poor
Work satisfaction - Poor

Senior Business Development Executive in Chennai

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posted on 26 Apr 2024

Likes

Culture, facilities, support and inclusivity

Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Chennai location is not good but office is fine.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Business Development Executive in Chennai

Full Time

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4.0

Overall Rating

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Category Ratings

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Skill development

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Company culture

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Work-life balance

posted on 23 Sep 2023

Likes

Hey to learn a lot. Can reach out to anyone for any help.

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Micro management has ruined work culture. Team leads and managers don't trust their team. Pressure is manageable but the managers don't know how to handle pressure

Promotions - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Business Development Manager in Chennai

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posted on 01 Aug 2023

Likes

1. On time salary 2. Perks and benefits 3. Good ITSM Product

Work-life balance - Good

Dislikes

1. Too much politics 2. No Appraisals 3. Tamil dominated 4. North and South Indian divide 5. Senior Managers are inefficient and keep changing policies and processess

Skill development - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Business Development Executive in Chennai

Full Time

Enterprise & B2B Sales Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

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Skill development

3.0

Job security

3.0

Promotions

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Work satisfaction

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Company culture

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Work-life balance

posted on 28 Jun 2023

Likes

Good work-life balance Great place to learn enterprise sales

Salary - Good
Skill development - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

Change in the company culture Slowly becoming a hire and fire culture based on performance

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Business Development Manager in Bangalore / Bengaluru

Full Time

BD / Pre Sales Department

4.0

Overall Rating

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Category Ratings

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Salary

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posted on 30 Sep 2023

Likes

Food and snacks Ambience

Salary - Good
Skill development - Good
Work-life balance - Good

Dislikes

No flexibility for wfh

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Business Development Executive in Chennai

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Sales Support & Operations Department

1.0

Overall Rating

1.0

Category Ratings

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Skill development

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Company culture

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posted on 21 May 2023

Likes

Just the friends I made tbh

Dislikes

Micromanagement, Politics, and Company policy are different for all employees depending on the manager's favourite.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Deputy Manager in Bangalore / Bengaluru

Full Time

Banking Operations Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

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Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

5.0

Work-life balance

posted on 19 Sep 2023

Likes

Nothing other than nothing

Work-life balance - Excellent

Dislikes

Nothing other than nothing

Salary - Poor
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Team Lead in Chennai

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Marketing Department

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Company culture

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posted on 23 Jun 2023

Likes

Everything i like at Freshworks

Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

No more a people centric company

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Other Freshworks Reviews

Lead Software Engineer in Chennai

Full Time

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Overall Rating

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Skill development

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posted on 04 Feb 2025

Likes

Salary is good Remote work sometimes is flexible

Salary - Good

Dislikes

Not a good company and team members are not supportive Our feedback is not heard Old employees are preferred New employees are not treated well Managers are biased towards old employees No support from team members. If you ask question in a group you would be made to feel that you are not worth. Team members old emoloyees will project in such a way that you cannot work on your own without their support. By that way they gain their credits by putting us down. Your work is not appreciated they tell it is normal work But when you do a mistake it is magnified Less recognition Recent layoffs is worst. Why did they hire so many people and then fire stating redundant roles. If it's redudant they should not have hired people in the first place. Management does not plan well which made people lose their jobs....Read More

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Accounts Receivable Analyst in Ranchi

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5.0

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posted on 12 Dec 2024

Likes

One of the best company where i worked. Given me a chance to grow and develop my skills.

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Firing without knowing the reason all of sudden. That too when i was ill and i have to take care of my mother who is of 87 years old. Which put me in depression i am trying to come out of it. Now its very difficult to get a job at this stage.

Job security - Bad

Lead Business Analyst in Chennai

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Sales Support & Operations Department

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Overall Rating

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Category Ratings

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Skill development

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Job security

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Promotions

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Work satisfaction

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Company culture

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Work-life balance

posted on 08 Dec 2024

Likes

People in freshworks is the reason most people stay back for other than the salary aspect.

Salary - Good
Promotions - Good
Work-life balance - Good

Dislikes

The Freshworks "Kudumba" culture is slowly being demised to make way for American capitalism & usual MNC politics. Some of the people on the top have no clue of the reality & just want to keep firing in India & hiring in US in the name of efficiency.

Job security - Bad

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Sales Enablement Manager in Chennai

Full Time

Corporate Training Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

2.0

Skill development

2.0

Job security

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Promotions

2.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 26 Nov 2024

Likes

5 days working Best cafeteria with free meals Cab facility for shift 2 and 3 Hybrid 3 days from office

Salary - Good
Work-life balance - Excellent

Dislikes

Typical US culture of hire and fire 99% leadership is outside India - they take the final call It's not an Indian company anymore Pre IPO, this was a great company. Post IPO, disaster has happened The founder - Girish is also nowhere to be found and might have resigned already

Skill development - Poor
Job security - Poor
Work satisfaction - Poor

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

IT Business System Analyst in Chennai

Full Time

IT Infrastructure Services Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 26 Nov 2024

Likes

Overall work culture is good but most of team have lots of internal politics.

Dislikes

Lots of internal policies, they layoff bulk of people all of sudden even the top performers were laid off. HR work on favour of higher management. No promotion. Zero job security. No career growth and scope of learning is less in most of team.

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Lead Software Engineer in Chennai

Full Time

Software Development Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 23 Nov 2024

Likes

It’s all before few years

Dislikes

Everything changed upside down now! Life sucks at work! Childish managers who hold grudges, you feel like you are in a school environment soon. Micromanagement at core

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Product Specialist in Chennai

Full Time

IT Support Department

1.0

Overall Rating

1.0

Category Ratings

4.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 11 Nov 2024

Likes

Free Food

Salary - Good

Dislikes

No job security. They recently fired 660 employees- that's 13 per cent of the Total workforce even though the company made an annual profit higher than the previous year. Even though I was not affected, I feel embarassed that the higher management shows a lot of greed and being inconsiderate towards employees who work day and night to provide high values and top service to the clients.

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Success Specialist in Chennai

Full Time

Customer Success, Service & Operations - Other Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Salary

3.0

Skill development

1.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 10 Nov 2024

Likes

Culture of the company is really great providing the delicious food and maintaining healthy work environment is fabulous

Salary - Excellent
Work satisfaction - Good
Work-life balance - Good

Dislikes

There is no job security . Never expected that FW would laid off 660 employee in an hour without any prior notice though company were making the good profit. At the end your an employee how well you perform they will thrown you out just like tissue paper.

Job security - Bad

Associate Systems Engineer in Chennai

Full Time

IT Support Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

1.0

Job security

3.0

Promotions

3.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 10 Nov 2024

Likes

Not Liked.

Salary - Good

Dislikes

I am impacted by layoff on November 7. This is very untrustful with the employee to the employer. Not only i am all over 660 people affected. Please understand from employee mindset and family situation and their talents.

Job security - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Manager in Bangalore / Bengaluru

Full Time

Management Consulting Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 08 Nov 2024

Likes

None

Dislikes

Terrible org. No vision, strategy is for the PPT sake only. Leaders are fake. They exploit you and then lay you off. Couldn’t give a -100000….rating for job security unfortunately. So, if job security is something that you are looking for, please do not consider joining Freshworks. Hiring happens only in the US these days with 4 people getting hired for same/similar roles at very high salary and they don’t even get laid off....Read More

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7 Freshworks reviews submitted by Freshworks employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Freshworks is the right company for you.